Adobe illustrator downgraded to trial version

I don't have my original purchase card with passcodes or pin numbers or whatever I needed to originally install the software last August.  I have been using the software all school year, but suddenly Adobe Illustrator will let me open the program only as a "trial," which I assume means that the trial will end.  I am in the middle of a project for my architecture studio class, and I cannot afford to have my program shut down and my files inaccessible, especially when I did actually legitimately pay for the Creative Suites software bundle.  Any help would be greatly appreciated.  Thank you.

Hi Meghan,
Which suite did you purchase?
Did you register the product on your account?
Does that happen only with Adobe Illustrator or with all the Creative Suite Applications?
If the product is still registered on your account then we can easily retrieve the serial key.
Please check the system firewall & proxy settings if you have any.
Thanks

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