Adobe Illustrator object Direct or Indirect Select is Slow MBP5,4

ISSUE: Using Direct or Indirect Selection tool on any object in Illustrator CS3 or CS4 is slow (usually presents beach ball). It is an irritation not feature failure. To reproduce, create a new Illustrator file on MacBookPro5,4, (effects RGB or CMYK, all preview and non preview modes), create a line segment, create a square (or any other closed shape), create a text line. Grab the direct selection tool and click on any of the objects. You may not see the slowness on first selection. Now click on any of the other objects. The machine will pause. The existing selection will not disappear. The beach ball will appear and spin. After roughly 2 seconds, the existing selection will disappear, the new selection will be made as expected.
NOTE: strangely, if you do a drag selection (marquee drag) rather than clicking on the object with the selection tool, the delay does NOT occur!

"The problem ONLY occurs on my new MacBookPro5,4. So by all appearances is it a difference in video hardware of software on the new machine."
If that's the case then posting in the Adobe forums should bare that out and you'll have solved your issue. If that's not the case then you'll have solved your issue as well. Either way...

Similar Messages

Adobe Illustrator CS6 crashes when I select or move an object

I can open Adobe Illustrator fine, but as soon as I select an object, before I release, the software crashes; if I'm lucky I can move the object, but before I release it, the software crashes.
Adobe Creative Cloud
iMac OSX 10.8.4
and I am using a Wacom Intuous

c86brown,
You seem to have been lucky, having only a temporary corruption of some kind. The full list of things to try is as follows:
1) Close down Illy and open again;
2) Restart the computer;
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Adobe Illustrator CS6 hang when I select an Image

Hello,
I'm having a problem with my Adobe Illustrator CS6, whenever I click an image to select, i need to wait for loading until it's selected. Quite annoying everytime I need to select few elements on my artboard. Any advise why does this happen ?
Thanks!

Hi Larry,
Here is my problem. I created a new artboard and draw only a line. Then I try to select the line, however, it turns out my cursor change into loading cursor and I have to wait a while just to select a line / text. I still not sure why it happens. My OSX is 10.7.5, I assume I should get more RAM in this case? '
Thanks,
Tricia.

Adobe Illustrator - Objects & text intersecting problem

I have no idea what I did , but for some when I drag an object next to another object something usually comes out saying intersect, same this with text. Please take a look at the video below.

Have Smart Guides on? Cmd(Ctrl)-U is the toggle.

Trouble selecting and moving objects near text in Adobe Illustrator? Try this.

It's been 4 years since I left Corel DRAW for Adobe Illustrator. One thing I could never get used to is the crazy way text has an impenetrable invisible sheet over it making it hard to select objects near or behind it.
With Corel DRAW I was used to be able to select text by simply clicking on the visible area of the text. Selecting stuff behind the text by clicking between letters or right next to a decender was never a problem. But Illustrator is a different story.
Tonight I finally found a way to make selecting text in Illustrator behave more like Corel DRAW.
I wrote it up here: http://www.johnstanowski.com/blog/trouble-selecting-and-moving-objects-near-text-in-adobe- illustrator-try-this/
Just thought I'd share!

It's not spam, but thanks for assuming.
I was up really late writing that blog post. Posting a link was the quickest way to share and be able to go to bed.
Plus it's rather lengthy. I thought that would be rude to use an Adobe forum for my articles.
If you saw my blog you will have seen there's not much going on there at all, and no calls to action to hire me. I don't have anything to gain by getting traffic.
And, yeah, layers work for selecting, but that slows you down. Who would want to look away from their work to find and select a layer when they're trying to tweak positions of objects? Layers suck for selecting quickly.
And there must be something wrong with me but I find using Type Object Selection by Path Only by itself hard to use. I'd really just like to click on the text itself rather than an invisible hairline you have to probe to find.
Here's the post. I hope people who had trouble like me find it helpful.
Do you have trouble selecting objects near Point Type in Adobe Illustrator? You’ve been there. You want to select an object. Problem is, it’s really close to piece of Point Type. All too often we try to select objects that wind up being unreachable because they lie too close to a piece of Point Type, which we wind up selecting instead. Luckily, after years of angst, I discovered a solution.
Point Type in Adobe Illustrator is funny. There’s this invisible “shield” around it. This shield is much larger (at least it seems that way) than the text itself. It prevents you from selecting objects behind text by clicking between letter and words. This shield is particularly meddlesome with lowercase letters and decenders because we think surely we can click on that blue box (or whatever) because it seems far enough away from that Point Type. But the lowercase “g” in the Point Type’s territory.
Okay, now that we know we’re talking about the same thing, let’s move on to the solutions.
Step 1. Check ‘Type Object Selection by Path Only’ in Preferences
You’ll find this option in Preferences/Type. Click it and that nasty text shield goes away. But there’s a price to pay. With this option activated, the only way you can select your text is by clicking on the text path, a super, tiny, thin baseline thingy under all the letters, but above decenders. It’s really hard to grab. To do it right you need to slowly approach the text path with your cursor. When you’re right over it, Illustrator will let you know by adding a small black square to your cursor. Now, you can click, hold and move your text. But this workflow can really slow you down and break your rhythm, maybe even more so with it turned off.
Step 2. Add the ‘Outline Object’ Effect
Select your Point Type and, from under the Effects Menu/Path/, select Outline Object. This effect does something really sweet to text in Illustrator: it lets your Point Type objects be treated as if their were converted to Outlines. You can still edit the text, but as far as selecting it, Illustrator now considers it outlines and shapes instead of a text object. Basically, it now considers the Path of the text to be the text itself! Now, since we’ve already checked ‘Type Object Selection by Path Only’ we can now click on the text to select it. Just the text. Not the baseline, not the wacky invisible shield surrounding it.
And now… you can select things behind the text by clicking between words and letters. And the ONLY way to select Point Type is to click on the visible parts of the text itself! Problem solved.
Potential Problem:
Too much of a good thing could be a bad thing. Let’s say you have some Point Type set in a very light face and it’s pretty small or you’re zoomed way out. Selecting that text could be a problem since you have to actually click on the text itself. Actually it isn’t that hard, it may just require an extra click to grab it. If you have a set of smaller, light-faced bits of text, you can elect to just not apply the Outline Object effect to these. They’ll get their ‘shield’ back and be easier to click on. And since they’re so small, they don’t pose a problem with selecting things behind them anyway.
Applying this technique to your old files
Now that you’ve learned this awesome new way to work around type in Illustrator, you may be anxious to open yesterday’s project and get back to work. But you may be not be looking forward to applying the Outline Object effect to each and every piece of type. For this you can use Illustrator’s “Select Same” feature. Select one piece of text. Then from the Select Menu click on Object/Text Objects. Now ALL of your text objects will be selected, and you can apply the Outline Object effect to all of them at once!
That’s it. If you build ads or work with a lot of type in Illustrator, you’re about to be able to work a lot faster… and happier.

How do you make the background of an object transparent in Adobe Illustrator?

Hello Forum.
How do you make the background of an object transparent in Adobe Illustrator?
I have been having issues with using the Magic Wand tool in Adobe Illustrator as well as the lasso tool.
Basically, I am trying to put a small graphic into a new Illustrator file.
The first thing I tried to do is to use the magic wand tool. But I found out that this did not work on a jpeg image since it did not have any individual objects to select.
So I tried something new. I opened the file in Adobe Photoshop and used the lasso tool to select an area. Then I coped this area. Then I tried to paste it into Adobe Illustrator. But the background was not transparent for the pasted image.
How do I make the background transparent.
I made this small video to show what I am talking about:
http://youtu.be/2LgMGEF6z10

Don't Copy/Paste the image.
Make it transparent in Photoshop, save a PSD and place it in Illustrator

Ps CS6 Problem: Incorrect rendering of pasted Adobe Illustrator vector objects

Ps CS6 v13.0.1
OS X 10.6.8
Problem: Ps CS6 incorrectly renders vector objects pasted from Adobe Illustrator. CS5.1 does not exhibit the problem.
Below is screenshot of artwork in Illustrator and which is copied to clipboard, followed by screenshot of "Paste as Smart Object" in Ps CS5.1 then screenshot of same paste in CS6. "Paste as Pixels" gives identical good rendering in CS5.1 and poor rendering (gray pixels which should be pure white in this example) in CS6. This is repeatable with other artwork.
Several weeks ago there was a complaint in this forum that Photoshop CS6 poorly renders vector artwork that is pixel-aligned in Illustrator. The Adobe response was that Photoshop is correct. Strange that CS5.1 can render pasted vector artwork perfectly and only CS6 makes a mess.

What's the explanation for the following sequence?
1. Paste as Smart Object, at moment after pasting and before clicking the commit icon (no transform was made) in options bar. The object is rendered pixel-perfect.
2. After the commit. The object is poorly rendered with gray pixels which should be white.
3. Press Cmd+T for transform mode. The object is rendered pixel-perfect again.
4. After canceling transform mode, the object is poorly rendered again.

I trying to cancel the adobe illustrator CC monthly plan. I followed the direction of the web site but there's no cancel icon in the plan management page.

I trying to cancel the adobe illustrator CC monthly plan. I followed the direction of the web site but there's no cancel icon in the plan management page. I am paying more than 30 USD for several months for what I not using.what should i do?Creative Cloud Download & Install

Moving this discussion to the Adobe Creative Cloud forum.
Ssy10101 if you are unable to cancel your membership then please contact our support team directly at Contact Customer Care.

I ordered adobe illustrator online yesterday. How am I supposed to get it? Do I download it from some where? Zero direction on this

I ordered adobe illustrator online yesterday. How am I supposed to get it? Do I download it from some where? Zero direction on this

Download/install the desktop application, sign in, install the subscription application(s).
Creative Cloud Help / Download, install, update, or uninstall apps
https://helpx.adobe.com/creative-cloud/help/install-apps.html
Creative Cloud Help / Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

Fitting an object to an artboard in Adobe Illustrator

I can see how to fit an artboard to the art therein (Object -> Artboards -> Fit to selected art), but how do I do the opposite, i.e. how do I automatically resize a selected object to the artboard bounds?

with a script.
there is this one. haven't used it myself but coming from carlos, it probably works perfect.
Re: Script for making an object the artboard size.

Thinking of selling Adobe Illustrator cs6 software, can it be used on other people's computers if I sell it? l

Thinking of selling my Adobe Illustrator cs6, Mac compatible software plus the Classroom in a Book with lessons CD. I'd really like Photoshop instead. I've never sold software, can it be used on other people's computers if I sell it? I'd have to uninstall it here, through Adobe personally? It's confusing

You will find the below in your legal folder. According to 4.6.1 looks like you cannot sell.
ADOBE
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4.7 No Service Bureau. Customer will not use or offer the Software on a service bureau basis. Section 16.6.3 provides a limited exception for font software only.
4.8 Adobe Runtime Restrictions. Customer will not use Adobe Runtimes on any non-PC device or with any embedded or device version of any operating system. For the avoidance of doubt, and by example only, Customer may not use Adobe Runtimes on any (a) mobile device, set top box, handheld, phone, game console, TV, DVD player, media center (other than with Windows XP Media Center Edition and its successors), electronic billboard or other digital signage, Internet appliance or other Internet-connected device, PDA, medical device, ATM, telematic device, gaming machine, home automation system, kiosk, remote control device, or any other consumer electronics device; (b) operator-based mobile, cable, satellite, or television system; or (c) other closed system device. Additional information on licensing Adobe Runtimes is available at http://www.adobe.com/go/licensing.
4.9 Territory. Customer shall only use the Software and access the Adobe Online Services in the Territory and in a manner consistent with the activation policy described at http://www.adobe.com/go/activation. Adobe may terminate the license granted herein or suspend the Membership or access to the Adobe Online Services if Adobe determines that Customer is using the Software or Adobe Online Services outside the Territory.
5. Updates.
If the Software is an Update to a prior version of Adobe software (the “Prior Version”), then Customer’s use of this Update is conditional upon its retention of the Prior Version. Therefore, if Customer validly transfers this Update pursuant to Section 4.6, the Customer must transfer the Prior Version along with it. If Customer wishes to use this Update in addition to the Prior Version, then Customer may only do so on the same Computer on which it has installed and is using the Prior Version. Any obligations that Adobe may have to support Prior Versions during the License Term may end upon the availability of this Update. No other use of the Update is permitted. Additional Updates may be licensed to Customer by Adobe with additional or different terms.
6. Limited Warranty.
Except as otherwise stated in a separate agreement between Adobe and a Software licensee, Adobe warrants to the individual or entity that first purchases a license for the Software for use pursuant to the terms of this agreement that the Software will perform substantially in accordance with the corresponding user manual for the Software for the shorter period of (a) the ninety (90) day period or (b) License Term following receipt of the Software (“Warranty Period”) when used on the Compatible Computer. Non-substantial variation of performance from the user manual does not establish a warranty right. This limited warranty does not apply to the following, which are made available AS-IS and without warranty from Adobe: patches; (ii) font software; (iii) Pre-release Software, trial, starter, evaluation, product sampler, Evaluation Software, and not-for-resale copies of the Software; (iv) websites, Adobe Online Services; and Third Party Online Services; (v) Certified Document Services (see Section 16); and (vi) any software made available by Adobe for free via web download from an Adobe website. All warranty claims must be made, along with proof of purchase, to the Adobe Customer Support Department within such Warranty Period. Additional information on warranty claims is available at http://www.adobe.com/go/support. The entire liability of Adobe and its affiliates related to such warranty claim and Customer’s sole and exclusive remedy under any warranty will be limited to either, at Adobe’s option, support of the Software based on the warranty claim, replacement of the Software, or, if support or replacement is not practicable at Adobe’s determination, refund of the license fee Customer paid for the Software (if any). THE LIMITED WARRANTY SET FORTH IN THIS SECTION GIVES CUSTOMER SPECIFIC LEGAL RIGHTS. CUSTOMER MAY HAVE ADDITIONAL RIGHTS UNDER LAW WHICH MAY VARY FROM JURISDICTION TO JURISDICTION. ADOBE DOES NOT SEEK TO LIMIT CUSTOMER’S WARRANTY RIGHTS TO ANY EXTENT NOT PERMITTED BY LAW. Please see Section 16 for jurisdiction-specific provisions or contact the Adobe Customer Support Department.
7. Disclaimer.
THE LIMITED WARRANTY IN SECTION 6 AND ANY STATUTORY WARRANTY AND REMEDY THAT CANNOT BE EXCLUDED OR LIMITED UNDER LAW ARE THE ONLY WARRANTIES AND EXCLUSIVE REMEDIES APPLICABLE TO THE SOFTWARE. OTHER THAN THOSE OFFERED AND STATUTORY WARRANTIES AND REMEDIES, ADOBE, ITS AFFILIATES, SUPPLIERS, AND CERTIFICATE AUTHORITIES (DEFINED BELOW) DISCLAIM ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, AND TERMS, EXPRESS OR IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE, OR OTHERWISE AS TO ANY MATTER, INCLUDING BUT NOT LIMITED TO PERFORMANCE, SECURITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, INTEGRATION, MERCHANTABILITY, QUIET ENJOYMENT, SATISFACTORY QUALITY, AND FITNESS FOR ANY PARTICULAR PURPOSE. OTHER THAN SUCH OFFERED AND STATUTORY WARRANTIES AND REMEDIES, THE SOFTWARE AND ACCESS TO ANY WEBSITES, ADOBE OR THIRD PARTY ONLINE SERVICES, AND CERTIFICATE AUTHORITY SERVICES ARE PROVIDED AS-IS AND WITH ALL FAULTS. THIS DISCLAIMER OF WARRANTY MAY NOT BE VALID IN SOME JURISDICTIONS. CUSTOMER MAY HAVE ADDITIONAL WARRANTY RIGHTS UNDER LAW WHICH MAY NOT BE WAIVED OR DISCLAIMED. ADOBE DOES NOT SEEK TO LIMIT CUSTOMER’S WARRANTY RIGHTS TO ANY EXTENT NOT PERMITTED BY LAW. The provisions of Sections 7 and Section 8 will survive the termination of this agreement, howsoever caused, but this will not imply or create any continued right to use the Software after termination of this agreement.
8. Limitation of Liability.
EXCEPT FOR THE EXCLUSIVE REMEDY OFFERED BY ADOBE ABOVE AND ANY REMEDIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER LAW, ADOBE, ITS AFFILIATES, SUPPLIERS, AND CERTIFICATE AUTHORITIES WILL NOT BE LIABLE TO CUSTOMER FOR ANY LOSS, DAMAGES, CLAIMS, OR COSTS WHATSOEVER INCLUDING ANY CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES, ANY LOST PROFITS OR LOST SAVINGS, ANY DAMAGES RESULTING FROM BUSINESS INTERRUPTION, PERSONAL INJURY OR FAILURE TO MEET ANY DUTY OF CARE, OR CLAIMS BY A THIRD PARTY, EVEN IF AN ADOBE REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, DAMAGES, CLAIMS, OR COSTS. IN ANY EVENT, ADOBE’S AGGREGATE LIABILITY AND THAT OF ITS AFFILIATES, SUPPLIERS, AND CERTIFICATE AUTHORITIES UNDER OR IN CONNECTION WITH THIS AGREEMENT WILL BE LIMITED TO THE AMOUNT PAID FOR THE SOFTWARE, IF ANY. THIS LIMITATION WILL APPLY EVEN IN THE EVENT OF A FUNDAMENTAL OR MATERIAL BREACH OR A BREACH OF THE FUNDAMENTAL OR MATERIAL TERMS OF THIS AGREEMENT. Nothing contained in this agreement limits Adobe’s liability to Customer in the event of death or personal injury resulting from Adobe’s negligence or for the tort of deceit (fraud). Adobe is acting on behalf of its affiliates, suppliers, and Certificate Authorities for the purpose of disclaiming, excluding and limiting obligations, warranties, and liability, but in no other respects and for no other purpose.
THE FOREGOING LIMITATIONS AND EXCLUSIONS APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW IN CUSTOMER’S JURISDICTION. THIS LIMITATION OF LIABILITY MAY NOT BE VALID IN SOME JURISDICTIONS. CUSTOMER MAY HAVE RIGHTS THAT CANNOT BE WAIVED UNDER CONSUMER PROTECTION AND OTHER LAWS. ADOBE DOES NOT SEEK TO LIMIT ITS WARRANTY OR REMEDIES TO ANY EXTENT NOT PERMITTED BY LAW. SEE SECTION 16 FOR JURISDICTION-SPECIFIC STATEMENTS.
9. Export Rules.
Customer acknowledges that the Software is subject to the U.S. Export Administration Regulations (the “EAR”) and that Customer will comply with the EAR. Customer will not export or re-export the Software, directly or indirectly, to: (a) any countries that are subject to U.S. export restrictions (including, but not limited to, Cuba, Iran, North Korea, Sudan, and Syria), (b) any end user whom Customer knows or has reason to know will utilize them in the design, development or production of nuclear, chemical or biological weapons, or rocket systems, space launch vehicles, and sounding rockets, or unmanned air vehicle systems, or (c) any end user who has been prohibited from participating in the U.S. export transactions by any federal agency of the U.S. government. In addition, Customer is responsible for complying with any local laws in Customer’s jurisdiction which may impact its right to import, export or use the Software. If Adobe has knowledge that a violation has occurred, Adobe may be prohibited from providing maintenance and support for the Software.
10. Governing Law.
If Customer is a consumer who uses the Software for only personal non-business purposes, then this agreement will be governed by the laws of the jurisdiction which Customer purchased the license to use the Software. If Customer is not such a consumer, this agreement will be governed by and construed in accordance with the substantive laws in force in: (a) the State of California, if a license to the Software is obtained when Customer is in the United States, Canada, or Mexico; (b) Japan, if a license to the Software is obtained when Customer is in Japan; (c) Singapore, if a license to the Software is obtained when Customer is in a member state of the Association of Southeast Asian Nations, Mainland China, Hong Kong S.A.R., Macau S.A.R., Taiwan, or the Republic of Korea; or (d) England and Wales, if a license to the Software is obtained when Customer is in any jurisdiction not described above. The respective courts of Santa Clara County, California when California law applies, Tokyo District Court in Japan, when Japanese law applies, and the competent courts of London, England, when the law of England and Wales applies, shall each have non-exclusive jurisdiction over all disputes relating to this agreement. When Singapore law applies, any dispute arising out of or in connection with this agreement, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC”) for the time being in force, which rules are deemed to be incorporated by reference into this section. There shall be one arbitrator, selected jointly by the parties. If the arbitrator is not selected within thirty (30) days of the written demand by a party to submit to arbitration, the Chairman of the SIAC shall make the selection. The language of the arbitration shall be English. Notwithstanding any provision in this agreement, Adobe or Customer may request any judicial, administrative, or other authority to order any provisional or conservatory measure, including injunctive relief, specific performance, or other equitable relief, prior to the institution of legal or arbitration proceedings, or during the proceedings, for the preservation of its rights and interests or to enforce specific terms that are suitable for provisional remedies. This agreement will not be governed by the following, the application of which is hereby expressly excluded: the conflict of law rules of any jurisdiction, (y) the United Nations Convention on Contracts for the International Sale of Goods, and (z) the Uniform Computer Information Transactions Act, as enacted in any jurisdiction.
11. General Provisions.
If any part of this agreement is found void and unenforceable, it will not affect the validity of the balance of this agreement, which will remain valid and enforceable according to its terms. This agreement may only be modified in writing, signed by an authorized officer of Adobe. The English version of this agreement will be the version used when interpreting or construing this agreement. This is the entire agreement between Adobe and Customer relating to the Software and it supersedes any prior representations, discussions, undertakings, communications, or advertising relating to the Software.
12. Notice to U.S. Government End Users.
12.1 U.S. Government Licensing of Adobe Technology. Customer agrees that when licensing Adobe Software for acquisition by the U.S. Government, or any contractor therefore, Customer will license consistent with the policies set forth in 48 C.F.R. Section 12.212 (for civilian agencies) and 48 C.F.R. Sections 227.7202-1 and 227.7202-4 (for the Department of Defense). For U.S. Government End Users, Adobe agrees to comply with all applicable equal opportunity laws including, if appropriate, the provisions of Executive Order 11246, as amended, Section 402 of the Vietnam Era Veterans Readjustment Assistance Act of 1974 (38 USC 4212), and Section 503 of the Rehabilitation Act of 1973, as amended, and the regulations at 41 CFR Parts 60-1 through 60-60, 60-250, and 60-741. The affirmative action clause and regulations contained in the preceding sentence will be incorporated by reference into this agreement.
12.2 Commercial Items. For U.S. Government End Users, Software is a “Commercial Item(s),” as that term is defined at 48 C.F.R. Section 2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as such terms are used in 48 C.F.R. Section 12.212 or 48 C.F.R. Section 227.7202, as applicable. Consistent with 48 C.F.R. Section 12.212 or 48 C.F.R. Sections 227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.
13. Compliance with Licenses.
If Customer is a business, company, or organization, Customer agrees that, in addition to any license compliance checking performed by the Software, Adobe or its authorized representative have the right, no more than once every twelve (12) months, upon seven (7) business days’ prior notice to Customer, to inspect Customer’s records, systems, and facilities to verify that its use of any and all Adobe software or service is in conformity with its valid licenses from Adobe. For example, Adobe has the right to those of Customer’s records useful to determine whether installations of the Software have been serialized, and Customer shall provide such records to Adobe promptly upon request by Adobe. Additionally, Customer shall provide Adobe with all records and information requested by Adobe in order to verify that its use of any and all Adobe software is in conformity with its valid licenses from Adobe within thirty (30) days of Adobe’s request. Additional information on serialization is available at http://www.adobe.com/go/elicensing.
14. Internet Connectivity and Privacy.
14.1 Automatic Connections to the Internet. The Software may cause Customer’s Computer, without notice, to automatically connect to the Internet and to communicate with an Adobe website or Adobe domain for purposes such as license validation and providing Customer with additional information, features, or functionality. Unless otherwise specified in Sections 14.2 through 14.7, the following provisions apply to all automatic Internet connections by the Software:
14.1.1 Whenever the Software makes an Internet connection and communicates with an Adobe website, whether automatically or due to explicit user request, the Privacy Policy shall apply. Adobe Privacy Policy allows tracking of website visits and it addresses in detail the topic of tracking and use of cookies, web beacons, and similar devices.
14.1.2 Whenever the Software connects to Adobe over the Internet, certain Customer information is collected and transmitted by the Software to Adobe pursuant to the Adobe Online Privacy Policy available at http://www.adobe.com/go/privacy (“Privacy Policy”).
14.1.3 If Customer accesses an Adobe Online Service (as defined in Section 16.4 below) or activates or registers the Software, then additional information such as Customer’s Adobe ID, user name, and password may be transmitted to and stored by Adobe pursuant to the Privacy Policy and additional terms of use related to such Adobe Online Service (collectively with the Adobe.com terms of use and any applicable terms, the “Additional Terms of Use”).
14.1.4 As permitted by applicable law or as consented to by Customer, Adobe may (a) send Customer transactional messages to facilitate the Adobe Online Service or the activation or registration of the Software or Adobe Online Service, or (b) deliver in-product marketing to provide information about the Software and other Adobe products and Services using information including but not limited to platform version, version of the Software, license status, and language.
14.2 Updating. The Software may cause Customer’s Computer, without additional notice, to automatically connect to the Internet (intermittently or on a regular basis) to (a) check for Updates that are available for download to and installation on the Computer and (b) notify Adobe of the results of installation attempts.
14.3 Activation. The Software may require Customer to (a) obtain an Adobe ID, (b) activate or reactivate the Software, (c) register the software, or (d) validate the Membership. Such requirement may cause Customer’s Computer to connect to the Internet without notice on install, on launch, and on a regular basis thereafter. Once connected, the Software will collect and transmit information to Adobe as further described at http://www.adobe.com/go/activation (“Activation Terms”). Software or Customer may also receive information from Adobe related to Customer’s license, subscription, or Membership. Adobe may use such information to detect or prevent fraudulent or unauthorized use not in accordance with a valid license, subscription, or Membership. Failure to activate or register the Software, validate the subscription or Membership, or a determination by Adobe of fraudulent or unauthorized use of the Software may result in reduced functionality, inoperability of the Software, or a termination or suspension of the subscription or Membership.
14.4 Deactivation. Customer may deactivate and uninstall the Software from its Computer in order to install and activate the Software on another Computer in accordance with this agreement (“Deactivation”) and as further described in http://www.adobe.com/go/activation. Deactivation requires Internet connectivity.
14.5 Use of Online Services. The Software may cause Customer’s Computer, without additional notice and on an intermittent or regular basis, to automatically connect to the Internet to facilitate Customer’s access to content and services that are provided by Adobe or third parties as further described in Section 16.4 (Online Services). In addition, the Software may, without additional notice, automatically connect to the Internet to update downloadable materials from these online services so as to provide immediate availability of these services even when Customer is offline.
14.6 Digital Certificates. The Software uses digital certificates (as described in Section 16.5) to help Customer identify downloaded files (e.g., applications and content) and the publishers of those files. For example, Adobe AIR uses digital certificates to help Customer identify the publisher of Adobe AIR applications. The Adobe Acrobat family of products also uses digital certificates to sign and validate signatures within Portable Document Format (“PDF”) documents and to validate certified PDF documents. Customer’s Computer may connect to the Internet at the time of validation of a digital certificate.
14.7 Settings Manager. The Software may include Flash Player. Flash Player may save certain user settings by storing them on Customer’s Computer as a local shared object. They are associated with the instance of Flash Player on the Computer, allowing Customer to customize runtime features. The Flash Player Settings Manager permits Customer to modify such settings, including the ability to limit third parties from storing local shared objects or grant third party content the right to access the computer’s microphone and camera. Additional information on how to configure settings in its version of Flash Player, including information on how to disable local shared objects using the Flash Player Settings Manager, is available at http://www.adobe.com/go/settingsmanager. Additional information on local shared objects is available at http://www.adobe.com/go/flashplayer_security.
15. Peer-to-Peer Communications.
The Software may use Customer’s connection to a local area network, without additional notice, to automatically connect to other Adobe software and, in doing so, may indicate on the local area network that it is available for communication with other Adobe software. These connections may transmit the IP Address of Customer’s connection to the local network.
16. Specific Provisions and Exceptions.
This section sets forth specific provisions related to certain products and components of the Software as well as limited exceptions to the above terms and conditions. To the extent that any provision in this section is in conflict with any other term or condition in this agreement, the terms stated in this section will supersede such other term or condition.
16.1 No Prejudice; European Economic Area Provisions; Australia Mandatory Notice.
16.1.1 This agreement will not prejudice the statutory rights of any party, including those dealing as consumers. For example, for consumers in New Zealand who obtain the Software for personal, domestic, or household use (not business purposes), this agreement is subject to the Consumer Guarantees Act.
16.1.2 If Customer obtained the Software in the European Economic Area (EEA), Customer usually resides in the EEA and Customer is a consumer (that is its use of the Software is for personal, non-business related purposes), then Section 6 (Limited Warranty) does not apply to Customer’s purchase and use of the Software. Instead, Adobe warrants for a period of 2 years from purchase that the Software provides the functionalities set forth in the applicable user manual (the “agreed upon functionalities”) when used on the Compatible Computer. Non-substantial variation from the agreed upon functionalities will not establish any warranty rights. THIS WARRANTY DOES NOT APPLY TO SOFTWARE THAT CUSTOMER USES ON A PRE-RELEASE, TRYOUT, STARTER, OR PRODUCT SAMPLER BASIS, OR TO FONT SOFTWARE, OR TO THE EXTENT THE SOFTWARE FAILS TO PERFORM BECAUSE IT HAS BEEN ALTERED BY CUSTOMER. To make a warranty claim, Customer must notify the Adobe Customer Support Department during this 2 year period, providing details of proof of purchase of the Software. Adobe will verify with Customer whether there is a defect in the Software or advise Customer that the error arises because Customer has not installed the Software correctly (in which case, Adobe shall assist Customer). If there is a defect in the Software, Customer may request from Adobe either a refund or a repaired or replacement copy of the Software. Requests must be accompanied by proof of purchase. In the event Customer’s warranty details are substantiated, Adobe will meet Customer’s request for repaired or replacement Software, unless it is not reasonable for Adobe to do so, in which case Adobe will provide Customer with a refund. For warranty assistance, please contact the Adobe Customer Support Department.
Please note that the provisions of Section 8 (Limitation of Liability) will continue to apply to any damages claims Customer makes in respect of its use of the Software. Nonetheless, Adobe shall be liable for direct losses that are reasonably foreseeable in the event of a breach by Adobe of this agreement. Customer is advised to take all reasonable measures to avoid and reduce damages, in particular by making back-up copies of the Software and its computer data.
This agreement, and in particular this Section 16.1.2, is intended to describe Customer’s rights (including its statutory rights) in the event there should be problems with its use of the Software. If Customer’s statutory rights are greater than this description, its statutory rights shall apply.
16.1.3 Nothing included in this agreement (including Section 4.4) shall limit any non-waivable right to decompile the Software that Customer may enjoy under applicable law. For example, if Customer is located in the European Union (EU), Customer may have the right upon certain conditions specified in the applicable law to decompile the Software if it is necessary to do so in order to achieve interoperability of the Software with another software program, and Customer has first asked Adobe in writing to provide the information necessary to achieve such operability and Adobe has not made such information available. In addition, such decompilation may only be performed by Customer or someone else entitled to use a copy of the Software on Customer’s behalf. Adobe has the right to impose reasonable conditions before providing such information. Any information supplied by Adobe or obtained by Customer, as permitted hereunder, may only be used by Customer for the purpose described herein and may not be disclosed to any third party or used to create any software that is substantially similar to the expression of the Software or used for any other act that infringes the copyright of Adobe or its licensors.
16.1.4 If Customer obtains the Software in Australia, then the following provision shall apply, notwithstanding anything stated to the contrary in this Agreement:
NOTICE TO CONSUMERS IN AUSTRALIA:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Our software products also come with a 90-day limited warranty given by Adobe Systems Software Ireland Limited, with an office at 4-6 Riverwalk, Citywest Business Campus, Dublin, Ireland, as set out in the Agreement. If your products do not provide the general features and functions described in the User Documentation in the 90-day period after delivery to you, please call the Adobe Customer Support Department at 1800 614 863 with details of your product, serial number, and proof of purchase. You may be required to return the software product to the address we provide to you at the time, in which case such return will be at your own cost. The benefits under this warranty are in addition to other rights and remedies that you may have at law.
16.2 Pre-release Software Additional Terms. If the Software is pre-commercial release or beta software (“Pre-release Software”), then this section applies. The Pre-release Software does not represent final product from Adobe, and may contain bugs, errors, and other problems that could cause system or other failures and data loss. Adobe may never commercially release the Pre-release Software. If Customer received the Pre-release Software pursuant to a separate written agr

Change Default for Open New Template File In Adobe Illustrator

How can I change the default folder when trying to "Open From Template".
When I use the open from template it defaults to the template folder in the program folders.
I want to change the default folder to a different location.
Adobe Illustrator CS3 13.0.2

Here's how to have your templates available in the "File New From Template" in Adobe Illustrator for Windows.
What you need to have
Administrator access to your machine.
What you need to know
The default directory for Adobe Illustrator templates is here (for CS5.1)
C:\Program Files (x86)\Adobe\Adobe Illustrator CS5.1\Cool Extras\en_US\Templates
The default Windows security doesn't allow shortcuts to be created directly under that directory.
You can, however, create the shortcut indirectly!
What you need to do
In Summary
Create one (or multiple) folder shortcut(s) in the default Illustrator template directory.
In Detail
Open Illustrator
Select File -> New From Template
Drop down the "Look in" drop-down, note the directory:C:\Program Files (x86)\Adobe\Adobe Illustrator CS5.1\Cool Extras\en_US\Templates
Open a Windows Explorer, and navigate to that directory
Open another Windows Explorer, and navigate to the directory where you keep your templates.
Right-click-drag your folder from the second Explorer (your directory) to the first Explorer (default templates) and drop.
Select "Create shortcut" from the right-click popup menu that appears when you "drop" (release the mouse button).
Windows will display a message "Shortcut cannot be created here, do you want to create it on the desktop".
Select Yes.
Move the directory shortcut to the Illustrator to the first Explorer (default templates directory)
Windows will ask for Administrator permissions.
Select Yes.
You can right-click on the template shortcut and rename it without the " - Shortcut" suffix; you'll have to grant Administrator permissions for that as well.
After completing these steps, your template shortcut will appear properly and you can select it. Happy designing!

How do you ungroup or expand a pie chart in Adobe Illustrator CS6?

How do you ungroup or expand a pie chart in Adobe Illustrator CS6? This functionality seems to have been removed. Say I'd like to remove the legend: before, I could ungroup the chart, release its link to the data, and then delete the legend with my white mouse. Object > Expand no longer works either. This is supremely frustrating.

In the end, I closed the dialogue box that shows the data, and was able to choose Object > Ungroup. Then it prompted me saying: "The selection contains a graph. After a graph is ungrouped you will no longer be able to access its graph style, its data or change its graph designs." - Which is what I was looking for. So in short, when the data is open, everything under Object will be greyed out. Additionally, Object > Expand no longer works in CS6.
As a note, before I figured all this out, I resorted to a quick clipping mask to get rid of the legend, since selecting with the direct selection tool (A) and deleting was met with a 'you can't do that' prompt. That worked nicely, and kept the data.

OLE embedded Adobe Illustrator Artwork files not rendering properly

I'm using BroadVision's Quicksilver. I've attempted to embed AI Artwork
files as OLE objects (linked and not linked), but they don't render within
Quicksilver. After working with their support team, they came to the
conclusion that it was an Adobe Illustrator issue because they were
able to reproduce the issue in Wordpad (not MS Word).
The problem can be reproduced by the following steps (tested in Vista,
XP, & Server 2008):
:- Open Wordpad
:- Click Insert -> Object -> Create From File -> Browse -> Find and select a file -> Open
Other variations on this theme encounter the same problem, including
pasting it from the clipboard.
If you open a Wordpad document in MS Word and embed the OLE
object, it saves a preview of the image which is visible from Wordpad
if you open it later on (as long as you don't link to the original; if you do,
and attempt to update the link, the preview image will go away). However,
subsequent alterations of the OLE object don't show up in Wordpad -- rather,
the image that was rendered in Word continues to be displayed (unless, of
course, you open it in MS Word again and re-save after the link is updated).
It appears the support team at another company encountered a user
experiencing the same or similar issues with their product, but on
Illustrator CS2 as opposed to CS4:
http://www.graphpad.com/faq/viewfaq.cfm?faq=1309
Unfortunately, the "export to another format" workaround won't suffice.
We're working with thousands of Illustrator artwork files that need to be
version controlled, and other technical documents will link to the same
Illustrator file. When an AI file is updated, all technical documents
need to use the altered version; linking to an exported version of the
file just creates one more link in the chain that can create problems
or confusion.
Even if the version control stuff wasn't an issue, exporting to other
formats seems rather limited. If we export to other formats (eg, pdf)
the images render poorly compared to what they look like in AI.
We've tried a number of things to work around this:
* Make sure AI [is/is not] already running
* Rasterize paths
* Alter the size of the image in AI
* Alter the size of the object in the target application
* 'Save as' with a different version of AI selected (for all versions)
* Saving as an EPS or PDF -- the former has the same rendering issue
as AI files; the latter renders but the drawing is blocky, probably because
the graphics are being rendered at a very low resolution and scaled up
after the fact.
* Looking for or changing preferences in Illustrator that might affect it
* Altering color scheme and various other similar settings
* CS5 trial version -- same problem as CS4
* Save the [wordpad] document -> close -> re-open
* Switching between 'display as icon' and displaying the image
* Copy & paste from various sources (from AI -> Wordpad,
MS Word -> Wordpad, etc)
The only way I can get it to render in Wordpad (or quicksilver for that matter)
is if I embed the AI file in a Word/RTF document, then embed that in
the target application (which is awfully convoluted). Furthermore, if the
embedded Word/RTF file links to the original file, when you open the
document containing the embedded Word/RTF it doesn't attempt to
update from the linked AI file, just the linked Word/RTF file.
I'm sure there's other things we've tried to resolve this, but that's what comes
to mind right now.
If anyone can help with this, or clue me in that it's a bug in AI, I'd sincerely
appreciate it.
-Brian

Well, no offense
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None taken. I'm helping someone else solve a technical problem, I'm just not questioning their approach; I'm not a tech writer, so I'll pass your suggestions on.
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(...) you are trying to solve one hell of a crooked workflow on the wrong end and the one fatal flaw being that you insist on using an office tool to create layouts and expecting it to render print-ready documents. That just cannot work. Even the most stubborn tech writers I occasionally work with, recognize the need for eventually firing this at InDesign/ InCopy/ Framemaker and associated server versions and fuse the imported RTF/ Word documents and illustrations based on template layouts, scripting and rule-based formatting, which can all happen automnatically on a server with the respective software.
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I was mistaken when I described how things are version controlled. They would prefer to embed the AI images in each document and have each document be version controlled (that is, if the image changes it should /not/ affect other documents).
However, I wasn't mistaken when I said there are thousands of already developed AI images. The team working with these images has already procured a volume license for Framemaker and is hesitant to purchase other software unless there's no alternative, or the time savings would justify it. I wish I could comment on the efficacy of your suggestion, but I'm not a tech writer; I'm unfamiliar with InDesign, InCopy, and FrameMaker.
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So for what it's worth, you are probably wasting your time and resources on something that by its nature starts out with a limited process. I'm not even sure if AI fully supports OLE. I seem to remember having read about it not supporting several features and commands....
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If we export to other formats (eg, pdf) the images render poorly compared to what they look like in AI.
What do you mean? If they look "bad" in Acrobat or something, then you are simply using the wrong export settings. which is perfectly fixable.
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In Acrobat the SV graphics look beautiful at any scale, but if the PDF is OLE embedded in another application it looks terrible.
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If they look "bad" within your word documents, then we pretty much return to what I said in the first paragraph - there's a good chance it's simply Word rendering the artwork poorly due to its limited abilities of dealing with graphics of any kind. I would even think that manually changing the graphics properties would improve appearance then....
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I'm not an expert on OLE; I made the [potentially bad] assumption that Acrobat would be responsible for rendering the graphic when a PDF is OLE embedded, so the application making use of the object would have limited control over the quality of the image it receives (if my assumption were correct anyway).
I know the host process can specify whether the image is rendered as an EMF or WMF image, otherwise I know very little about the OLE API and what limitations the host process can impose.
I'll keep tinkering to see if the PDF solution can be made to work.
In the meantime, would anyone like to make a determination as to whether this is a real bug in AI or not?
-Brian

Pattern file does not function properly in Adobe illustrator CS5

So I learned Adobe Illustrator CS5 (Say 10%). I have these two files which I downloaded from the net. They are patterns files for animals skins.
The first file is named "Animals_skins.ai" and is taken from htthttp://www.adobe.com/uk/web/tips/ill10qtpatt/p:// and can be downloaded from the same page ftp://ftp.adobe.com/pub/adobe/magic/special/illustrator/win/pattern.zip and has 10 Animal Skins patterns. When I
Open the file directly in Adobe Illustrator CS5, I get the contents of the file as well as they are added directly to the "Swatches Panel" on the left. When I hover over the individual boxes/Thumbnails/rectangles in the Swatches Panel with the mouse, I get the titles like "Jagur" or "Tiger" telling me the name of the patterns.
The same is the Case when I load the file using the "Open Swatch Libary" > "Other Libary" and browse to the file and open it. Works perfectly. I can apply the patterns to any shapes and it works like a charm.
The Second file is named "skins.ai" and is taken from http://www.vectoropenstock.com/4416-Animal-Skin-Patterns-vector and can be dowloaded from the same page http://www.vectoropenstock.com/descargar.php?id_vect=4416 and has 35 Skins Patterns. When I
Open the file directly in Adobe Illustartor CS5, I get the contents of the file showing me the patterns. However they are not added to the "Swatches Panel" directly as the first file does. Insted I get some other colors in the swacthes panel and when I hover over the individual boxes/Thumbnails/rectangles in the Swacthes Panel with the mose, I DON'T get the titles.
The same is the case when I load the file using the "Open Swatch Libary" > "Other Libary" and brose to the file and open it. Does not work. I CAN't apply the patterns to any sahpes. Even If I select the patterns from the main windows by clicking, selecting and draging to the swatches panle and add there. When I apply the same to any shape it applies them but it's all messed up and lines appear around the single/individual pattern if the shape to which it is being applied is big enough.
Can't figure it out that why the first file works and the second files does not. I am new to Illustartor (How many times you have heard that?) and any solution would greatly aid me in my learning process. I need the patterns for a logo design.
I have another 3rd file which has Cow Patterns and it behaves exactly the same way as the second file. Opening it shows me the pattern in the main window but it does not get added to the swatches panle either by adding it using the mouse or opening it using the browse libary method.
Thanks in Advance

you have to read the tutorial in the same page you downloaded the swatches from. It tells you exactly how to make the tiles match.
http://www.adobe.com/uk/web/tips/ill10qtpatt/

Adobe Illustrator object Direct or Indirect Select is Slow MBP5,4

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