Adobe Illustrator on my MBP
I was thinking about buying Adobe Illustrator CS2 for my MBP as I found an extremely good student rate for it. I know it's not the Universal yet and will not run to full capacity due to Rosetta. But my question is - is it unusable or just slightly slow? And if I purchase Illustrator CS2 now, will I be entitled to a free upgrade to the Intel version when it comes out as Universal?
Thanks.
-J
they next releases for all adobe products will be the creative suite 3 (surrently at 2 heh). There isn't goign to be any free upgrade, not even an update for them. They may offer discounts as they ahve int eh past from goign from 1 version to the other, however with it beign completely redone from teh ground up basicly, i wouldn't be suprised if they do not offer any type of 'upgrade' package.
i use ps and illustrator, both cs2, daily. they run decent on my 2g 2gb machine
Similar Messages
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Adobe Illustrator crash problems
Hey everybody,
Having problems with Illustrator on my MBP. Had an older version for several months (pretty sure it was version 10). Worked OK except for some random crashes every now and again. Then crashes started happening more frequently until I could no longer open the program.
Removed version 10 and tried installing CS2 version of illustrator. Installs fine but I've never been able to open it. Crashes every time during launch. Have tried making a new user and installing it there. Same result. Deleted all Version Cue files I could find and reinstalled. Same result.
Have all the latest updates from Apple including Quicktime 7.1.2
Below is the first part of the crash log (not sure how much of it to copy in). Thanks for any help.
John
Date/Time: 2006-07-21 15:20:21.504 -0700
OS Version: 10.4.7 (Build 8J2135)
Report Version: 4
Command: Adobe Illustrator
Path: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Parent: WindowServer [367]
Rosetta: Yes
Version: 12.0.0 (12.0.0)
PID: 1523
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000007
Thread 0 Crashed:
0 <<00000000>> 0xb56a2f4f 0 + -1251332273
Thread 1:
0 com.adobe.illustrator 0xb81f326b strchr + 72
1 com.adobe.illustrator 0xb818ebf6 pthreadcondwait + 3114
2 com.adobe.illustrator 0xb812ae90 catchexception_raise_stateidentity + 320
3 com.adobe.illustrator 0xb812a3ba CallPPCFunctionAtAddressInt + 175496
4 com.adobe.illustrator 0xb812a2b1 CallPPCFunctionAtAddressInt + 175231
5 com.adobe.illustrator 0xb812af8e catchexception_raise_stateidentity + 574
6 com.adobe.illustrator 0xb81c438c pthread_create + 1124
Thread 2:
0 com.adobe.illustrator 0xb80f80af spinlockwrapper + 84855
1 com.adobe.illustrator 0xb81232a8 CallPPCFunctionAtAddressInt + 146550
2 com.adobe.illustrator 0xb8125d45 CallPPCFunctionAtAddressInt + 157459
3 com.adobe.illustrator 0xb809a35e 0xb8000000 + 631646
Thread 3:
0 com.adobe.illustrator 0xb80f7f5e spinlockwrapper + 84518
1 com.adobe.illustrator 0xb8111088 CallPPCFunctionAtAddressInt + 72278
2 com.adobe.illustrator 0xb808192e 0xb8000000 + 530734
3 com.adobe.illustrator 0xb807b116 0xb8000000 + 504086
4 com.adobe.illustrator 0xb808f47a 0xb8000000 + 586874
5 com.adobe.illustrator 0xb80e482c spinlockwrapper + 4852
Thread 4:
0 com.adobe.illustrator 0xb80f7eec spinlockwrapper + 84404
1 com.adobe.illustrator 0xb8110eb0 CallPPCFunctionAtAddressInt + 71806
2 com.adobe.illustrator 0xb808192e 0xb8000000 + 530734
3 com.adobe.illustrator 0xb807b116 0xb8000000 + 504086
4 com.adobe.illustrator 0xb808f47a 0xb8000000 + 586874
5 com.adobe.illustrator 0xb80e482c spinlockwrapper + 4852
Thread 5:
0 com.adobe.illustrator 0xb80f7eec spinlockwrapper + 84404
1 com.adobe.illustrator 0xb8110eb0 CallPPCFunctionAtAddressInt + 71806
2 com.adobe.illustrator 0xb808192e 0xb8000000 + 530734
3 com.adobe.illustrator 0xb807b116 0xb8000000 + 504086
4 com.adobe.illustrator 0xb808f47a 0xb8000000 + 586874
5 com.adobe.illustrator 0xb80e482c spinlockwrapper + 4852
Thread 0 crashed with i386 Thread State:
eax: 0x00000001 ebx: 0xb80e40d4 ecx:0x82001400 edx: 0xb500bbd4
edi: 0xb827c66c esi: 0xb827c648 ebp:0x8200d380 esp: 0xb7fffabc
ss: 0x0000002f efl: 0x00010293 eip:0xb56a2f4f cs: 0x00000027
ds: 0x0000002f es: 0x0000002f fs:0x00000000 gs: 0x00000037
MacBook Pro 2.0 GHz 1GB DDR2 SDRAM Mac OS X (10.4.7) Macintosh Color ClassicHi Ken,
Thanks for the suggestion. I did as you said but could not find a process called "translated" in the activity monitor.
Were you having the same type of problem with Illustrator (crashing on startup)?
I should also say that I made another attempt at installing Illustrator CS2 after deleting every Adobe related file on my computer (including Photoshop CS which I had been using without issue).
This improved things a bit in that CS2 no longer crashes immediately as it starts up but instead makes it at least part of the way through the initialization process before crashing (can get it to go all the way through "updating fonts"). But it still never makes it all of the way through start up.
Also, since my last post I've tried opening it after Safe Booting and this doesn't work either (actually it doesn't even get as far as detailed above).
What do you all think? I'm thinking that a clean reinstall of the OS might be the only option left.
John
MacBook Pro 2.0 GHz 1GB DDR2 SDRAM Mac OS X (10.4.6) Macintosh Color Classic -
Adobe Illustrator CS6 will not open.
I have a problem: the illustrator app will not open. I get the pop-up: To open "Adobe Illustrator CS6" you need to install the legacy Java SE 6 runtime. Click "More Info..." to visit the legacy Java SE 6 download website.
Both clicking "More Info..." and "OK" only make the pop-up disappear, but lead absolutely nowhere.
From Oracle.com I have already downloaded and installed 'jre-8u25-macosx-x64.dmg'. After install and restart i keep getting the same pop-up as before and i still can't open Ai. Any advice?
MBP 5,5 13 inch, Yosemitehi,
I updated from mavericks to Yosemite today which was a very bad idea. I had issues with my internal sound adapter and the system start is now very slow. I might going back to mavericks..
However, I wish the above link you gave here would work. After clicking the blue download button nothing happens. Any other idea how I could go back from my actual java 8-31 back to java 6?
Thanks, H -
Adobe Illustrator Crashes After Launch - Configuration Error 5
Hardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 5
http://www.adobe.com/support/
I've uninstalled and reinstalled Illustrator. With and without preferences. Many times. I went so far as to uninstall all my Adobe products, use the CS cleaner, and manually go in and delete any files I could find related to anything Adobe. I just reinstalled, and yet I get the same error. I've read about other people having a similar problem, but nobody seems to have a solution. Anyone have any ideas?
An additional detail, I have my hard drive from the MacBook Pro, and when I boot from it (through the Macbook Air, it's attached via USB) I still have the same issue of Illustrator crashing just after launch with the same error message. The ultimate test will be when I get my MBP back Thursday and am able to see if it's something specific to the MBA.
Note: I spent an hour or so on the phone with Adobe support and we changed permissions on various folders, downloaded the newer version of the Adobe Application Manager, uninstalled Illustrator again and reinstalled it, repaired permissions, etc. and nothing fixed the problem. The support rep took over my computer and did a bunch of things but to no avail. He then said he was going to try one more thing before escalating it, but then the phone disconnected us. I was connected through chat and he said he was going to call me back, but never did and then the chat window automatically closed and I don't know how to get back in touch with him.Still no luck with Adobe support. I call, it takes 20 minutes for them to figure out they've already tried everything at the entry level and that it needs to be escalated, they tell me I'll get a call sometime in the next 1-2 days, the call comes when I'm not at my office or phone (sometimes at 7 pm at night, sometimes at 7 am in the morning, two times when I am rarely at my computer in my office), they leave a message telling me to call in, and the process repeats.
Now, there is this information below from a crash report. If anyone can make heads or tails of this let me know.
Process: Adobe Illustrator [55287]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-02-01 20:30:24.800 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 967910 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 515 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: AD46D210-611E-B8F9-AF00-22DF16B55578
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc96e9e PluginMain + 358030
1 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a34c PluginMain + 371516
2 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc5f970 PluginMain + 131424
3 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a1af PluginMain + 371103
4 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc987d3 PluginMain + 364483
5 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9eaa8 PluginMain + 389784
6 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc8376b PluginMain + 278363
7 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc3f93c PluginMain + 300
8 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
9 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
10 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
11 com.adobe.illustrator 0x0000000100c82656 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 14646
12 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
13 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
14 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
15 com.adobe.illustrator 0x0000000100c800ac std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 5004
16 com.adobe.illustrator 0x0000000100c8157e std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 10334
17 com.adobe.illustrator 0x000000010098374d 0x100000000 + 9975629
18 com.adobe.illustrator 0x0000000100984a39 0x100000000 + 9980473
19 com.adobe.illustrator 0x0000000100987e29 0x100000000 + 9993769
20 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
21 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
22 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
23 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
24 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ebf7d16 kevent + 10
1 libdispatch.dylib 0x00007fff96849dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff968499ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ebf5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ebf4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c95803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c9aee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c9a6b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8b2ed6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8b2e52de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011942d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8ebf7386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92393800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92393717 usleep + 54
3 com.apple.AppKit 0x00007fff906f1958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8c174612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010ff9a850 rcx: 0x00000000003f0200 rdx: 0x0000000000000000
rdi: 0x000000010ff9a810 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff080 rsp: 0x00007fff5fbff080
r8: 0x0000000000000002 r9: 0x000000002be65c26 r10: 0x000000010fe2e710 r11: 0x0000000025493f16
r12: 0x000000010ff9a850 r13: 0x000000010ff9a800 r14: 0x000000010ff9a880 r15: 0x000000010ff9a800
rip: 0x000000011bc96e9e rfl: 0x0000000000010246 cr2: 0x0000000000000008
Logical CPU: 6
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029e9000 - 0x1029e9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029ed000 - 0x102b66fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b79000 - 0x103181fff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10321d000 - 0x10325fff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103267000 - 0x103361fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103405000 - 0x103424fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10342b000 - 0x103453ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10345a000 - 0x1037bbfef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103808000 - 0x103c4eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cca000 - 0x104dc8fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f88000 - 0x104fe8ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ff2000 - 0x1050aafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050dd000 - 0x105187fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ae000 - 0x1052eefe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10536d000 - 0x10546ffef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054b7000 - 0x105604ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105678000 - 0x1058c1fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105944000 - 0x10594bfef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105955000 - 0x105981fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059a4000 - 0x105a61fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105aab000 - 0x105b70fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bbd000 - 0x105dcbfff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105e0d000 - 0x1065e0ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106698000 - 0x106798ff7 +com.adobe.PDFPort (AdobePDFPort 2.1.0.19734 - 2.1.0.19734) <8C850D5F-FCF1-8620-6DAE-240667C80F9A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x1067ac000 - 0x1067d1ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
0x10680d000 - 0x106853fe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x106860000 - 0x10690efef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10694b000 - 0x106a07fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x106a29000 - 0x106d3ffff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106e0b000 - 0x106e25ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106e2e000 - 0x106e47fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e4e000 - 0x106f32fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106f43000 - 0x106f4bfef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <C4819F09-AB6C-1282-F489-48671509CE71> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106f65000 - 0x106f7eff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <CD4FF487-E0AA-0D76-A87D-9252F242C314> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x106fa0000 - 0x107054fef +com.adobe.boost_regex.framework (6.0.0 - 6.0.0.0) <FD24C4C8-AA95-3FB1-6350-639D50D7ACEF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x1070e0000 - 0x10714dfef +com.adobe.boost_serialization.framework (6.0.0 - 6.0.0.0) <4BD779CA-98D8-9DC5-4B79-2E30E102EE31> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x107250000 - 0x10725dfff +com.adobe.boost_signals.framework (6.0.0 - 6.0.0.0) <B0761444-05C8-F8AC-B3F3-CBA2C83129AC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x107272000 - 0x107274ff7 +com.adobe.boost_system.framework (6.0.0 - 6.0.0.0) <5A598FE6-82A6-D73A-B509-9A2902097AFE> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10727b000 - 0x107287fff +com.adobe.boost_threads.framework (6.0.0 - 6.0.0.0) <92B1610F-451D-3684-8882-599DB6B00C23> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x1072a5000 - 0x1076efff7 +com.adobe.dvaadameve.framework (6.0.0 - 6.0.0.0) <3921F600-9022-192D-BC1B-D5D2A3A96CBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x107d4a000 - 0x107e35fe7 +com.adobe.dvaai.framework (6.0.0 - 6.0.0.0) <E9ECB4F4-B4C8-8D8F-1362-255FC8986938> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x107ee1000 - 0x1080d5fff +com.adobe.dvacore.framework (6.0.0 - 6.0.0.0) <E0CC2892-B8B1-7439-494E-0FFB4D07E7F9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10829d000 - 0x1087bdfff +com.adobe.dvaui.framework (6.0.0 - 6.0.0.0) <86B829A9-FF1A-DEDA-26F7-D3BA4EF7AF35> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x108ccb000 - 0x108d98ff7 +com.adobe.dvaworkspace.framework (6.0.0 - 6.0.0.0) <92204BF4-539F-C35E-8F5C-DA4AD4B48568> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x108e8c000 - 0x108f78ff7 +com.adobe.exo.framework (6.0.0 - 6.0.0.0) <D136ACCA-E1C5-6D39-16DE-411471D06AED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x1090c2000 - 0x109140fff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x109151000 - 0x10917dff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
0x109196000 - 0x1091a4ff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/libtbbmalloc.dylib
0x1091ba000 - 0x1091bffff com.apple.agl (3.2.1 - AGL-3.2.1) <1A57AE22-37F6-3A2E-8098-183B280EEEA9> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1091c6000 - 0x1091cffff +com.adobe.dvaflashview.framework (6.0.0 - 6.0.0.0) <841D0780-EF72-47D9-1D87-73F4528EB337> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x1091dd000 - 0x1091e1ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x109278000 - 0x10927aff7 com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10a7f6000 - 0x10a7f6fff +com.adobe.illustrator.plugins.PlugInRes (Localizer version 16.0.0 - 16.0.0) <432D5AA2-CBB3-C291-F72C-24C96E089AEB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Resources/en_US/PluginRes.aip/Contents/MacOS/PlugInRes
0x10d2ea000 - 0x10d2f4fff +com.adobe.illustrator.plugins.Action (Action version 16.0.0 - 16.0.0) <4ECED593-19C4-5487-B0C6-FC0419A85C9C> /Applications/Adobe Illustrator CS6/*/Action
0x10d421000 - 0x10d426fff +com.adobe.illustrator.plugins.FlattenTransparency ( Flatten Transparency version 16.0.0 - 16.0.0) <7BB920D3-6B17-BBC0-D697-9C035A4F1174> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/Flatten Transparency.aip/Contents/MacOS/FlattenTransparency
0x10f1e1000 - 0x10f1ecfff +com.adobe.illustrator.plugins.FrameworkS (Framework Server version 16.0.0 - 16.0.0) <A0C06245-F4C1-073A-39F6-A5CE19504271> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/FrameworkServer.aip/Contents/MacOS/FrameworkS
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Adobe Illustrator update fails every time.
I've been trying to update Illustrator CS6 for the last 2 weeks via Adobe Application Manager, but each time I try to update Illustrator it tells me the update failed. What's the bug here and how can I get the update? All the other apps seem to update just fine (InDesign, Photoshop, Acrobat, Muse, etc.). There seems to be something broken in Illustrator or in the Application Manager for it to so consistently fail to update.
I DID find the installation logs for Illustrator. What I didn't find were any ERROR messages in it. Below is the text file from the installation logs for you to check through to see if I missed anything. By the way, the Adobe rep I spoke to didn't ask me anything about the installation logs at all. After putting me on hold several times he told me that because I had both CS4 and CS6 installed on my Mac, I needed to delete both of them and do a complete reinstall of each of them.
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | START - Installer Session
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | RIBS version: 7.0.0.91
02/28/13 16:34:24:222 | [INFO] | | OOBE | DE | | | | 61126374 | OSX version: 10.6.8
02/28/13 16:34:24:222 | [INFO] | | OOBE | DE | | | | 61126374 | ::START TIMER:: [Total Timer]
02/28/13 16:34:24:222 | [INFO] | | OOBE | DE | | | | 61126374 | CHECK: Single instance running
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | CHECK : Credentials
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Load Deployment File
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | deploymentFile option not given
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | CHECK : Another Native OS installer already running
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Create Required Folders
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Assuming install mode
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Looking up install source path
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Sync Media DB ...
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | ::START TIMER:: [Sync Media DB]
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Pre check media db sync
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | End of Pre check media db sync. Exit code: 0
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | :: END TIMER :: [Sync Media DB] took 1224 milliseconds (1.224 seconds) DTR = 333.333 KBPS (0.325521 MBPS)
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Ready to initialize session to start with ...
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | ::START TIMER:: [CreatePayloadSession]
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Updated source path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {04EDB643-8253-47E6-9E50-77FF74C1BCE0}
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fi_FILanguagePack-161112224659/AdobeIllustrator16fi_FILanguagePack-161112 224659.dmg
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {07BA5541-86E0-44B8-911D-557C1901A9FB}
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16pt_BRLanguagePack-161112225309/AdobeIllustrator16pt_BRLanguagePack-161112 225309.dmg
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {17D5D336-F08E-4D4A-A5AE-369165C7F57C}
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ja_JPLanguagePack-161112223850/AdobeIllustrator16ja_JPLanguagePack-161112 223850.dmg
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {1FB27DF0-4841-49F1-A40C-468DAB4EFDDF}
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_AELanguagePack-161112231517/AdobeIllustrator16en_AELanguagePack-161112 231517.dmg
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {25143FAE-0AAE-4051-8019-EE31CFD945C2}
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_CALanguagePack-161112223426/AdobeIllustrator16fr_CALanguagePack-161112 223426.dmg
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {3B815145-710A-479B-925A-7747172F498B}
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16zh_CNLanguagePack-161112225912/AdobeIllustrator16zh_CNLanguagePack-161112 225912.dmg
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {426959D6-D6F1-44C5-B1C8-D2F82E70AAC5}
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16sv_SELanguagePack-161112225513/AdobeIllustrator16sv_SELanguagePack-161112 225513.dmg
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {49D6678F-6F22-4BDC-A76D-2B09F18FDE92}
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16nl_NLLanguagePack-161112225107/AdobeIllustrator16nl_NLLanguagePack-161112 225107.dmg
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {4CEA8A14-78A4-41F0-B379-99F2F0CF7D7C}
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_FRLanguagePack-161112223639/AdobeIllustrator16fr_FRLanguagePack-161112 223639.dmg
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {5480D6AC-DB6B-465E-8D88-36DCE46774C1}
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16da_DKLanguagePack-161112224049/AdobeIllustrator16da_DKLanguagePack-161112 224049.dmg
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {58F60864-D049-436B-B0D7-70828EEFC12B}
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16es_MXLanguagePack-161112224457/AdobeIllustrator16es_MXLanguagePack-161112 224457.dmg
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {5C53CF24-0155-4CBD-A202-2069997C7388}
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16zh_TWLanguagePack-161112230110/AdobeIllustrator16zh_TWLanguagePack-161112 230110.dmg
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {6431AB6D-0BD6-4B33-87C1-D6F5E9F0F217}
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16es_ESLanguagePack-161112224255/AdobeIllustrator16es_ESLanguagePack-161112 224255.dmg
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {64FDF60C-10F0-4B86-9420-6F54CE9093D5}
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16tr_TRLanguagePack-161112231115/AdobeIllustrator16tr_TRLanguagePack-161112 231115.dmg
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {6DF68862-8987-486B-95FD-7EA7398A9115}
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16cs_CZLanguagePack-161112230310/AdobeIllustrator16cs_CZLanguagePack-161112 230310.dmg
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {6E5749D0-2BC3-40A7-B5B0-433AC896B70B}
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_MALanguagePack-161112231920/AdobeIllustrator16fr_MALanguagePack-161112 231920.dmg
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {8EB61C9E-3CE2-41A0-97BD-BAC64DC4D2A8}
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16it_ITLanguagePack-161112224904/AdobeIllustrator16it_ITLanguagePack-161112 224904.dmg
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {A38BA688-C669-42E4-A4AC-C82B0ADE1460}
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16hu_HULanguagePack-161112230509/AdobeIllustrator16hu_HULanguagePack-161112 230509.dmg
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {C5880636-A202-440B-96C3-FB90F9EF985D}
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_GBLanguagePack-161112223218/AdobeIllustrator16en_GBLanguagePack-161112 223218.dmg
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {CB5AFE60-4B34-4B60-A38B-67ECDD44A5C0}
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16de_DELanguagePack-161112223003/AdobeIllustrator16de_DELanguagePack-161112 223003.dmg
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {CF88F707-EA06-4B92-895E-A42506C75980}
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_ILLanguagePack-161112231720/AdobeIllustrator16en_ILLanguagePack-161112 231720.dmg
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {D15F127C-BA46-40AD-9DFA-B8B6B3A7B8BC}
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ko_KRLanguagePack-161112225714/AdobeIllustrator16ko_KRLanguagePack-161112 225714.dmg
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {D4BE31B2-9173-4CF7-AF24-C0EBA97E6CE6}
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ru_RULanguagePack-161112230914/AdobeIllustrator16ru_RULanguagePack-161112 230914.dmg
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {D5B78026-B998-49E0-A987-3282C862C0E3}
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16-mul-250113205008/AdobeIllustrator16-mul-250113205008.dmg
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {E111CE96-4E5B-4CFA-84FB-82D019AEF8FB}
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16pl_PLLanguagePack-161112230712/AdobeIllustrator16pl_PLLanguagePack-161112 230712.dmg
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {E36BFDF1-93B6-478C-BC35-445D9FBFE464}
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16uk_UALanguagePack-161112231316/AdobeIllustrator16uk_UALanguagePack-161112 231316.dmg
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | -------------------- END - Updating Media Sources - END --------------------
02/28/13 16:34:24:351 | [INFO] | | OOBE | DE | | | | 61126374 | Supported RIBS version range: [0.0.0.0,7.0.0.91]
02/28/13 16:34:24:352 | [INFO] | | OOBE | DE | | | | 61126374 | ----------------- CreatePayloadSession: machine is x86 ---------------
02/28/13 16:34:28:712 | [INFO] | | OOBE | DE | | | | 61126374 | ______ Verify Dependency Subscribers ______
02/28/13 16:34:28:712 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fi_FILanguagePack 16.2.0.0 {04EDB643-8253-47E6-9E50-77FF74C1BCE0} requires a parent with following specification:
02/28/13 16:34:28:712 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:712 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fi_FILanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16pt_BRLanguagePack 16.2.0.0 {07BA5541-86E0-44B8-911D-557C1901A9FB} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pt_BRLanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ja_JPLanguagePack 16.2.0.0 {17D5D336-F08E-4D4A-A5AE-369165C7F57C} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ja_JPLanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_AELanguagePack 16.2.0.0 {1FB27DF0-4841-49F1-A40C-468DAB4EFDDF} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_AELanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_CALanguagePack 16.2.0.0 {25143FAE-0AAE-4051-8019-EE31CFD945C2} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_CALanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16zh_CNLanguagePack 16.2.0.0 {3B815145-710A-479B-925A-7747172F498B} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_CNLanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16sv_SELanguagePack 16.2.0.0 {426959D6-D6F1-44C5-B1C8-D2F82E70AAC5} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16sv_SELanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16nl_NLLanguagePack 16.2.0.0 {49D6678F-6F22-4BDC-A76D-2B09F18FDE92} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16nl_NLLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_FRLanguagePack 16.2.0.0 {4CEA8A14-78A4-41F0-B379-99F2F0CF7D7C} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_FRLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16da_DKLanguagePack 16.2.0.0 {5480D6AC-DB6B-465E-8D88-36DCE46774C1} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16da_DKLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16es_MXLanguagePack 16.2.0.0 {58F60864-D049-436B-B0D7-70828EEFC12B} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_MXLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16zh_TWLanguagePack 16.2.0.0 {5C53CF24-0155-4CBD-A202-2069997C7388} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_TWLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16es_ESLanguagePack 16.2.0.0 {6431AB6D-0BD6-4B33-87C1-D6F5E9F0F217} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_ESLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16tr_TRLanguagePack 16.2.0.0 {64FDF60C-10F0-4B86-9420-6F54CE9093D5} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16tr_TRLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16cs_CZLanguagePack 16.2.0.0 {6DF68862-8987-486B-95FD-7EA7398A9115} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16cs_CZLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_MALanguagePack 16.2.0.0 {6E5749D0-2BC3-40A7-B5B0-433AC896B70B} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_MALanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16it_ITLanguagePack 16.2.0.0 {8EB61C9E-3CE2-41A0-97BD-BAC64DC4D2A8} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16it_ITLanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16hu_HULanguagePack 16.2.0.0 {A38BA688-C669-42E4-A4AC-C82B0ADE1460} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16hu_HULanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_GBLanguagePack 16.2.0.0 {C5880636-A202-440B-96C3-FB90F9EF985D} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16de_DELanguagePack 16.2.0.0 {CB5AFE60-4B34-4B60-A38B-67ECDD44A5C0} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16de_DELanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_ILLanguagePack 16.2.0.0 {CF88F707-EA06-4B92-895E-A42506C75980} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_ILLanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ko_KRLanguagePack 16.2.0.0 {D15F127C-BA46-40AD-9DFA-B8B6B3A7B8BC} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ko_KRLanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ru_RULanguagePack 16.2.0.0 {D4BE31B2-9173-4CF7-AF24-C0EBA97E6CE6} requires a parent with following specification:
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ru_RULanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16pl_PLLanguagePack 16.2.0.0 {E111CE96-4E5B-4CFA-84FB-82D019AEF8FB} requires a parent with following specification:
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pl_PLLanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16uk_UALanguagePack 16.2.0.0 {E36BFDF1-93B6-478C-BC35-445D9FBFE464} requires a parent with following specification:
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16uk_UALanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [INFO] | | OOBE | DE | | | | 61126374 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/28/13 16:34:28:717 | [INFO] | | OOBE | DE | | | | 61126374 | Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3}: 0 (0,0)
02/28/13 16:34:28:717 | [INFO] | | OOBE | DE | | | | 61126374 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/28/13 16:34:28:719 | [INFO] | | OOBE | DE | | | | 61126374 | Patch Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3} can be applied to product Adobe Illustrator CS6 Core 16.0.0.0 {AAF0D225-F129-40F2-916E-12E28DBD19ED}
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "installSourcePath" to: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "mode" to: silent
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "updateManifestPath" to: /Users/lenwilliams/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeIllustrator16-mul/16.8/16.8.xml
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "workflow" to: updater
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "extensionsOnly" to: 1
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "mode" to: silent
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "patchesOnly" to: 1
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "updateManifestPath" to: /Users/lenwilliams/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeIllustrator16-mul/16.8/16.8.xml
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "workflow" to: updater
02/28/13 16:34:36:311 | [INFO] | | OOBE | DE | | | | 61126374 | Found payload actions:
02/28/13 16:34:36:311 | [INFO] | | OOBE | DE | | | | 61126374 | Deciding what installer mode to use...
02/28/13 16:34:36:559 | [INFO] | | OOBE | DE | | | | 61126374 | BEGIN Setting requested payload actions
02/28/13 16:34:36:560 | [INFO] | | OOBE | DE | | | | 61126374 | Value returned on lookup of payload: Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3} is: false
02/28/13 16:34:36:560 | [INFO] | | OOBE | DE | | | | 61126374 | Action string for Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3} is install
02/28/13 16:34:36:725 | [INFO] | | OOBE | DE | | | | 61126374 | END Setting requested payload actions
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | Collected advanced path check information for INSTALLDIR
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is a well-formed path
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is not the root path
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is on a local volume
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is on a writable volume
02/28/13 16:34:36:730 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is not on a case sensitive volume
02/28/13 16:34:36:730 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR passed path basic path validation: /Applications
02/28/13 16:34:37:410 | [INFO] | | OOBE | DE | | | | 61126374 | BEGIN InstallOperationsQueue Unordered operations -
Error message when starting Adobe Illustrator CC [Error loading plugins AppBarControls.aip]
Hello,
I get the following error message when I start Adobe Illustrator CC.
Error loading plugins
AppBarControls.aip
Then it gives me the option to continue by clicking okay. When it opens, the Application Bar is just blank.
I've tried uninstalling, then ran Adobe CC Cleaner, then downloaded and reinstalled.
Computer details : OS X 10.9.5, 1.3 GHz Intel Core i5, 8 GB 1600 MHz DDR3
Help is kindly appreciated!I also have had a difficult time with Adobe Illustrator CC 2014 crashing upon launch. The support staff was great even though we had to work through several sessions. Below is the email explaining our final session.
This email is in regards with the issue you had been facing with Illustrator CC 2014.
While going through the installer logs, we found that there was an issue with the installation & the program installer had been denied access to several critical files & folders during installation.
This was the main reason for Illustrator crash as several critical components had not been installed properly.
We tried installing the program in a new user account & that worked.
Though the program has been installed properly now & is working in your old account, I will still strongly recommend you to get your computer user account repaired with a Windows 7 operating system diskette.
This is required so that you do not run into more trouble later while working with the Adobe Applications or even while installing other programs.
Avanish Divya was the final support person that successfully resolved my problems. -
Type 10 error when starting adobe illustrator
Hi all,
Recently when I started adobe illustrator ver 10, i receive a time bomb and it gives me an error type10. I tried increasing the memory and also did a PRAM but the problem still persist.
Have anyone encounter this before, would appreciate if someone could help. By the way, when i started the photoshop apps. there is no problem. i am not sure if this is a illustartor error or should i look for updates, as it was working before this.
Thanks for all the help.
LawrenceI also have had a difficult time with Adobe Illustrator CC 2014 crashing upon launch. The support staff was great even though we had to work through several sessions. Below is the email explaining our final session.
This email is in regards with the issue you had been facing with Illustrator CC 2014.
While going through the installer logs, we found that there was an issue with the installation & the program installer had been denied access to several critical files & folders during installation.
This was the main reason for Illustrator crash as several critical components had not been installed properly.
We tried installing the program in a new user account & that worked.
Though the program has been installed properly now & is working in your old account, I will still strongly recommend you to get your computer user account repaired with a Windows 7 operating system diskette.
This is required so that you do not run into more trouble later while working with the Adobe Applications or even while installing other programs.
Avanish Divya was the final support person that successfully resolved my problems. -
Can't open the application "Adobe Illustrator CS6.app" because it is not supported...
UPDATE - Ahhh haaaa! If I log in with the guest account Illustrator works fine! WTF!? Oh well, at least I have a direction to be working towards, thanks for all the suggestions and assistance Adobe Community!
That was sarcasm by the way...
UPDATE - Just installed the latest Illustrator update from Adobe - still not loading. Tried reseting the iMac's PRAM, no luck.
UPDATE - I've just reinstalled the whole CS6 Suite, and the only things that have changed are that I now have a little white no entry sign over Illustrator (it still won't load) and I also have 1.5GB of application updates to do
I don't have any direct evidence but I'm guessing this is a Mavericks incompatibility judging by the other issues people are having with Illustrator. Any suggestions are welcome!
I've been using CS6 on my iMac for the past year (3.2GHz Intel Core i5, 32GB ram). Everything running fine, no problems.
Then I get the popup from Apple saying to upgrade to Mavericks, so I did. After updating my Java version, for the next two weeks everything carried on running fine. Until just now.
I finished working on an Illustrator file, saved it and then exited, only to remember I needed to make one more small change. So I clicked on the AI icon and got this error message;
'You can’t open the application “Adobe Illustrator CS6.app” because it is not supported on this type of Mac.' Eh???
I tried doing a reboot thinking that maybe something had just gone wonkey and needed resetting. Still no luck. So I reinstalled Java again. Nope. Then I tried every other CS6 app and they all ran fine.
Does anyone know what could cause Illustrator CS6 to be working fine for weeks and then suddenly become an unsupported app? These things always happen with you're right up against a deadline! I NEED ILLUSTRATOR WORKING NOW! HEEEEEELLLLLLLPPPP!
JamesI had the same issue and resolved it
I first remove the prefs folder and the plist files for illustrator in ~/Libary
next I logged off,
then I uninstalled illustrator using the adobe uninstaller(http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
Next I reinstall illstrator
after that it worked for me. -
Adobe Illustrator CC 2014 won't open under my current admin profile.
I recently installed Adobe CC 2014 suite on my Windows 7 OS. All the programs open properly with the exception of Illustrator CC. The error message I get is:
Adobe Illustrator CC 2014 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Since receiving this message I have gone through other forum posts and have tried all (below) with no remedy.
Uninstalled using Windows Uninstall Program followed by Adobe Creative Cloud Cleaner Tool and reinstalled. (I’ve done this numerous times. I also removed any prior software versions (CS5) along with preceding software preferences.)
All of my OS drivers have been updated.
Monitor, Processor and GPU Drivers are updated. NOTE: I’m running an Intel Core i7 960 3.2GHz processor and an AMD Radeon HD 6700 Series GPU.
I’m running my workstation as an admin user, however created a shared user group so InDesign would open properly. (This was my other problem I was having up until a few hours ago.)
I have uninstalled and reinstalled both Verdana and Tahoma TTF fonts.
I am not running or have installed any 3rd party plug-ins.
I read a forum post that said you can get around this problem by creating a new admin account. I did and was able to open Illustrator under that profile; however I’m still unable to open it under my existing admin account. How can I get around this? There must be a way to get Illustrator to open in my current account.
Any help in this area would be greatly appreciated. I’m now on day No. 2 trying to get this solved.Hello Mylenium,
Is this what you need to determine what is causing Illustrator CC to crash upon opening the program?
Source
Adobe Illustrator CC 2014
Summary
Stopped working
Date
7/22/2014 1:00 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 18.0.0.18
Application Timestamp: 53880380
Fault Module Name: Illustrator.exe
Fault Module Version: 18.0.0.18
Fault Module Timestamp: 53880380
Exception Code: c0000005
Exception Offset: 0000000000f46822
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 6425
Additional Information 2: 64256d48db57d4bc137c25bbc699fc9d
Additional Information 3: 0bee
Additional Information 4: 0beeca970ec06b6ebcf9f095a19efea9
Extra information about the problem
Bucket ID: 37012370 -
Adobe Illustrator CC and macbook pro retina
So I bought a new macbook pro with retina which has 8GB of memory, with OS X 10.9.4. I am also trialing the creative cloud having downloaded Adobe Illustrator CC and Photoshop.
Have only had the laptop for a couple of weeks and already I am having illustrator crashing within 15 or 20 minutes of building a graphic. It got worse today, and the graphics are not even complicated; 3 times crashed today. Does anyone else have this problem. Does anyone know if this is just a compatibility issue between adobe and the macbook? I was told by apple that as the laptop version had only just come out this might be the issue and adobe would have an update within a month or so. Anyone know if thats true??
By the way a friend of mine has been using adobe muse and that has also been crashing on his macbook pro, exactly same macbook pro as mine.
Any help would be much appreciated
Here is the hardware spec:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro11,1
Processor Name: Intel Core i5
Processor Speed: 2.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Boot ROM Version: MBP111.0138.B07
SMC Version (system): 2.16f63
Thank you,Having some lag issues on a new imac at work in illustrator CC. According to a similar photoshop thread, the issue seems to be with the new Intel Iris Pro graphics....
-
Adobe Illustrator CS2 Runtime Error
I have Adobe Creative Suite 2.0 and am running Windows 7 on my PC. Although all the other applications in the CS2 suite launch successfully, I receive a Runtime Error with each attempt to open Adobe Illustrator that reads:
"Program:…rator CS2\Support Files\Contents\Windows\Illustrator.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application’s support team for more information."
Is there a solution?Hello again, the Event Log is below. Any insight you may be able to offer is greatly appreciated.
Log Name: Application
Source: Desktop Window Manager
Date: 7/2/2014 6:55:13 PM
Event ID: 9010
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: User-PC
Description:
A request to disable the Desktop Window Manager was made by process (Adobe Illustrator)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Desktop Window Manager" />
<EventID Qualifiers="16384">9010</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
02T22:55:13.000000000Z" />
<EventRecordID>22241</EventRecordID>
<Channel>Application</Channel>
PC</Computer>
<Security />
</System> -
Adobe Illustrator CS3: Fatal error during installation
Hello,
I just bought the AI CS3. It installed OK on my friend's laptop (windows). However, when I clicked the big button in the installation:
"Install Adobe Illustrator CS3"
A window showed:
Initializing Adobe Illustrator...
Then I got a message:
"Setup has encountered an error and cannot continue. Contact Adobe customer Support for assistance. Fatal error during installation".
I've tried several times. My computer meets all the requirements (it's a really new and faster PC). And there's no old versions of AI on it yet.
Can anyone help? Thanks!!!Do you have any other Adobe products on your computer? When I installed CS3 on my Mac, I kept getting failures. After contacting Adobe, they told me I had to delete ALL other Adobe products -- including Flash and Adobe Reader. Plus, I had to do searches and delete any support files associated with them. It took hours!
-
Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.
The only thing that I can think of that might be causing the issues that I have a Mac Mini on Mavericks.
DaveHi
I have discovered that my question above is a non-question. A user triggered by looking at the below article about Illustrator 2014 cc 17.0.2
http://helpx.adobe.com/illustrator/release-note/illustrator-17-0-2-release-notes.html
He had recently upgraded from wht we now know is 18.0 to 18.1 which is the latest version. He read the above artic
le and supposed that it was a bug fix release for his version - because the v17 ov18 number is not often displayed. It is usually just 2014 CC.
I have asked him to post a bug report about Adobe Illustrator CC 2014.1
Dave -
When I try and open adobe illustrator I get a pop up message saying "To open “Adobe Illustrator CS6” you need to install the legacy Java SE 6 runtime." it also says "Click “More Info…” to visit the legacy Java SE 6 download website." When i click more info it transfers me to an apple page which never loads, its just a blank page. I downloaded Java SE 6 like it says it needs but it did nothing. All of my other Adobe programs such as bridge, dreamweaver, lightroom, Photoshop, indesign, and flash all work except for illustrator. What can I do to fix this?
Go to Apple and look for the Java for OSX 2014-001 link. Download from there and install it.
-
I recently loaded OSX mavericks on my Imac. I now find I cannot open any Adobe products from CS5. The error message reads " to open Adobe illustrator CS5.app, you need to install a JAva SE 6 runtime. Would you like to check and install one? I try to install but get the error" download error". As far as i know I'm using Adobe Java 7. None of my CS5 suite works anymore............and i really dont want to upgrade to a monthly cloud service fee as i hate this policy with a passion.
This goes for Dreamweaver CC on Mavericks!!!!! THANK YOU!
I couldn't launch Dreamweaver CC. An error told me to install "java se 6 runtime". But when I clicked OK I got another error telling me there is a network problem! I found this forum post on CS6 products, so I tried the download link, installed java 6 and presto, it worked! Thanks!
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