Adobe Illustrator shut down at startup

Hi,
I am having problem with illustrator. I was using photoshop cs6 and illustrator cs6 and everything was good. But today I installed photoshop cc and the problem I faced after installing cc when I opened illustrator it ceashes. I mean it loads and opened but after 2,3 seconds it shutdown. Then I uninstall everything and then installed photoshop cc and illuatrator cc but again same problem with illustrator. I switched back to the versions I was using I have never faced any problem with pscs6 and aics6  I installed again pscs6 and aics6. And can't fixed the problem. I almost read most of the threads on adobe forum and tried it but still couldn't find a solution.
I am sure this problem started because of a installing photiship cc.
please help me I have lot of work pending. I will really appreciate your help.
Regards
Amir

I uninstalled by going to control panel > uninstall.
I am using windows 7 ultimate . My laptop is lenovoy50-70.  I didn't used cc cleaner yet. I know after installing  photoshop cc this problem start. I am thinking of reinstalling my window and then install photoshop cw6 and illuatrator cs6 again. But I was liking cc

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