Adobe Illustrator Won't Save My Prefences

Terribly frustrating. Each time I open Illustrator, I see it has not saved my preferences. "Scale Stroke and Effects" is unchecked; Units = Inches; and so on.
Why?

Spring,
You may save certain settings for use in new documents through the Startup_CMYK and Startup_RGB documents; save new versions of these files (you may save the default versions with another name first) in the Plug‑ins folder in the Adobe Illustrator application folder.

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