Adobe Illustrator won't start up

I have been using Adobe Illustrator 6 just fine until today when it would not open without downloading Java SE6 runtime first. Since my Adobe account may have gotten hacked, should I trust this window and suggested download?

Similar Messages

Illustrator won't start, says "updating font menu"

Hello,
Illustrator won't start, gets stuck on "updating font menu";
it starts ok from other user accounts but I want to keep my own, customised user account, it will take me a long time to recustomise another. Has someone had the same problem and can someone help me ?
I use Adobe CC, and Mac OS 10.10.1.
Thanks,
Clémence

Well, I found my solution myself:
in your user folder, right click, shiw view options, tick show Library folder.
In Library folder, go to Preferences, and trash "Adobe Illustrator 18 settings" folder.
Then Illustrator is again able to start.
Online chat told me that my user account was corrupt and there was nothing to do but create another user account or else ask Apple. I'm quite surprised at the inadequacy of the service I received.
Maybe Adobe customer support team could benefit from a more in-depth training… what do you users think ?
Hope this helps someone.
Best regards (and a night's work for me to redeem the lost hours).

Adobe Reader won't start automatically

I've downloaded Adobe Reader to my Windows8 system,, but when I try to open a pdf file fom on-line it asks me which App I want to use, but Reader isn't listed as a choice. When I clik look for other Apps on computer, I can't find Reader anywhere (not in programs, documents, etc). It will not start automatically. The only way I can't make it work is by Saving the pdf file, then going to my graphic start page and cliking the Adobe reader icon which has been there (and only there) since it was downloaded. It's really time consuming and I have a lot of psf files I have to go back and delte from my downloads

the App version self-loaded and it worked initially whenever I tried to open a pdf file, but this is a new touchscreen Acer and I'm used to having actual programs, not Apps and I don't quite understand it yet...Of course like everything else with Windows 8, most thing don't work the way they used to after you do any updates. I'd love to go back to Windows 7, or even XP. I got this for Christmas and so far (according to it's own software program), it's shut down a total of 418 times, the majority of causes had to do with Explorer.
From: pwillener <[email protected]>
To: Ralf Larsen <[email protected]>
Sent: Thursday, April 2, 2015 7:24 PM
Subject: Adobe Reader won't start automatically
Adobe Reader won't start automatically
created by pwillener in Adobe Reader - View the full discussionYou write that you "downloaded" Adobe Reader, but did you also install it? What is your current default file association for .pdf files? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7400948#7400948 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7400948#7400948 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Illustrator won't start.Please help

Hi!
Please help Adobe Illustrator CC won't start. It crashes immediately after opens.
Windows 8.1, 64-bit
I have almost tried every solution out there. But nothing works.

Hi Mylenium,
Here is the crash

Free trial of Adobe Illustrator won't download

Hello all! I've been trying to download the free trial of Adobe Illustrator, but it won't even start to download. I have downloaded Creative Cloud as well as the updated Adobe Assistant, which is also not working. It should be noted that I am using my older sister's old computer. She had Illustrator on her Mac, but uninstalled every app so that I could have a more room on the computer. I wish she hadn't done that lol, but if you have any suggestions I'd love to hear them! Chow!

Hi shells1234,
Please let me know what error you get while attempting to download.
You might want to try downloading from a different browser and check.
Alternatively you can try downloading it from the direct download links available at : Adobe CC 2014 Direct Download Links – Creative Cloud 2014 Release | ProDesignTools
Please make sure you follow the important steps mentioned on the page before initiating the download.
Regards,
Rave

Adobe Illustrator Won't Open

I installed Adobe Illustrator CS4 and it won't open. I tried deleting all the Adobe preference files and it still didn't work. I even uninstalled and reinstalled the program and it still didn't work. Any ideas?
MacBook (Late 2008)
2.4 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
320 GB HDD
Mac OS X 10.5.5 (9F2533)

Alexsander,
You may (also) try in the Illustrator Macintosh Forum.

Adobe Illustrator won't install.

I have been trying to install the trial of Adobe Illustrator CS6 and everytime I try to install the program it tells me installation failed. It doesn't give me an error number or anything it just gives me troubleshoot tips and won't let me continue with the installation. Please help?

Provide exact system information and the install logs
Mylenium

Adobe bridge won't start anymore. Icon is hopping and then it shuts down..

Could someone help me with this. After trying to install output module in bridge cc, bridge won't start anymore. The icon is hopping for a few seconds and then the appllication is shut down.

Oh ok - Thankyou for that. I will be ringing them tomorrow and I will not be happy ! And I'm hoping they can suggest what I'm suppose to do about getting it back to them as I can't take it in myself. SO so angry!!! Does people getting it back in a worse state happen often? :| do read these discussion boards? I hope they do!!!

CS2- Adobe Updater won't start

I have Photoshop CS2 and have recently started to use it after a long hiatus. When I start it, I get a message that Adobe Updater would not start, and something (the updater?) should be reinstalled. CS2 seems to be working perfectly. What should I do, besides ignoring that message?
Also, can someone tell me what the latest version of the Adobe Raw Converter is which is compatible with CS2?

I'll be happy to answer your questions in the Camera Raw forum or the DNG forum, respectively.
http://forums.adobe.com/community/cameraraw
http://forums.adobe.com/community/dng#
For the list of which camera models are supported in each version of the Adobe Camera Raw plug-in, see:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407111&sliceId=2
bobgoldstein wrote:
My raw files come from an Olympus E-510 camera, and are you
suggesting that they might NOT be compatible with ACR 3.7?
Correct, they are NOT. You would need at least ACR 4.1, which does NOT run in CS2.
bobgoldstein wrote:
And that
converting them to DNG would allow further processing in CS2?
Correct again. Use the DNG Converter 5.3. It is a stand-alone application and you should always use the latest version.

Adobe Illustrator won't launch

I downloaded Adobe Illustrator through the Creative Cloud but when I try to launch it, it says " this link needs to be open with an application. Which application do I choose?

You need to instal lthe application manager/ Creative Cloud app first that register the AAM protocol handler on your system.
Mylenium

Adobe Illustrator Won't Save My Prefences

Terribly frustrating. Each time I open Illustrator, I see it has not saved my preferences. "Scale Stroke and Effects" is unchecked; Units = Inches; and so on.
Why?

Spring,
You may save certain settings for use in new documents through the Startup_CMYK and Startup_RGB documents; save new versions of these files (you may save the default versions with another name first) in the Plug‑ins folder in the Adobe Illustrator application folder.

Adobe Illustrator won't open after install.

I downloaded AI off of the creative cloud, but it won't open. I see the process "illustrator.exe" come up in the task manager, stays for about 30 seconds, then exits. There's no splash screen or anything. I've reinstalled it twice, and looked at the install log.
Here's errors in the log:
[ERROR] | | OOBE | DE | | | | 7240 | DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC92B55089F395D}'. Error: Error 183 Cannot create a file when that file already exists.
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pxr\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pict\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.vda\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.icb\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:193 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pcx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpf\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jp2\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:196 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:323 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 156)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 160)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 161)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
Are these causing AI to not install correctly? If so, how do I fix it?

miss,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Illustrator won't start

I have for the last three weeks not been able to properly start Illustrator. It gives me the error message [PARM] and the times the program actually manage to open, all the toolbars are replaced with question marks. I searched for it, and it seems like it's because I have changed the language on my computer to a different one from the language that Illustrator use. It made sense to me since I've fairly recentely changed my (Mac) computer
settings from Japanese to Swedish(even though I thought it was a little weird that 1; I've been able to use it for a while with the new settings, and 2; I still to this day have no problem using Photoshop).
Anyway, I started searching around for a solution and found a recommendation to use a program called "Language Switcher" which enables you to freely choose which language you want to open the program in. By using this I manage to open the program and the text had returned. But now the program told me that I'm missing an input; PDF Format aip. I could still open a new file but all the tools had disappeared.
I've tried to update both the computer and the program, as well as un-install and re-install it, thinking I might have messed something up trying to fix the language problem, but it didn't work. And now for some reason, with or without the "Language Switcher", I'm not even able to open the program at all anymore. I also checked some tips from Adobe and installed Suitcase Fusion 5 but it didn't make any difference.
I've run out of ideas and and don't know what to do. If I can avoid it I don't want to change back the settings to Japanese (which was pre-installed by my school without asking me) since it was really hard to navigate, not being my native language. I really need the program for class, and I'm starting to fall way behind! Is there anyone who has had the same problem and know how to fix it? Please help!

Wade_Zimmerman wrote:
Well you have a conflict and if you tell us about plug ins free fonts you installed and other software you have installed we might be able to help but as describe the way you are going about this I have a feeling you are either doing more then you should be or are not doing everything in order, at least it seems that way to me.
What I think that would be the better way to go about this is for you to do an archival reinstall of the system, good thing to do once in a while any way.
BTW removing the fonts won't clear the font cache so if you remove the fonts you clean the font cache out then trash the Settings folder and .plist of course without Illustrator running and for safety sake restart the computer then try to launch Illustrator of course you have to uninstall Suitcase you cannot run Suitcase with Illustrator and you cannot have it installed.
Disabling it means nothing.
Those are your options.
Let me ask you something and do not get offended r you a control person?
If so let someone else handle this for you.
You will be happier.
Do you still have suitcase installed? It has to be uninstalled
Hi Wade,
Not sure what you mean by control person but it is my personal computer at home. I only ever use Suitcase to handle my font's, I never add them to the System Fonts or through Fontbook. That said, I removed Suitcase yesterday and I think I got rid of all it's various attachments like prefs, plsts or whatever. At least I hope so. I also removed Office 2004 and Illustrator has been removed with all its attachments, twice. I've also used a program called FontNuke to clear the Font cache.
I thought about reformatting the HD but wanted to see if I could find a solution before putting up the white flag. I agree, formatting is good once in a while.

Adobe acrobat won't start and icon missing

When I try to start acrobat it opens and then closes. I don't even get a chance to open a file.
I have tried to delete it but it won't. It says its uninstalling but never finishes. (Waited 30min with no change) restarted my Playbook and it still doesn't work.
At some point I lost my adobe acrobat icon, its has a space on my screen with the name but no icon.
Any ideas how to get acrobat working again?
Right now I'm thinking a security wipe is the only way.(And I don't want to do that)
Thanks
Solved!
Go to Solution.

hmmm, sorry I couldn't be of more help. Maybe try settings permissions to denied then try to delete. If that doesn't work then you might have to do a factory reset.. I am in the same boat, my video and games and freezing and am left with little choice but to try a total reset... I will let you know how it goes...

Illustrator won't start, message localized resource file can't be loaded

Can not start Illustrator. Gives message "The localized resource file for this application could not be loaded. " Need help

reinstalling,
15 is CS5, 16 is CS6. CS5.5 is in between those two.
You can download CS 5.5 here
Download CS5.5 products
You may need to reinstall the full three step way: uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Adobe Illustrator won't start up

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