Adobe indesign CC on mac X 10.7.5 - freeze when package file for print
Has anyone else had this problem or can suggest a solution?
When I have a file in indesign ready to print i go to package it and it get to the little loading bar and freezes indefinitely. No package and i have to force quit. Real pain!
HELP!
FIddled around with a few settings and got it to work. Thanks for your help BOB LEVINE :-)
THIS FILE WORKED
THIS FILE FAILED
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InDesign CC freezes when packaging files.
InDesign CC freezes when packaging files. Just spinning beachball. Need to Force Quit. Tried resetting Prefs at startup (holding down keys), but no change. Looking for path to Default and Data files, but not finding them in Library. (D'oh!) Downloaded most recent CC versionlast night. Any ideas or should I try CC (2014)
Hi Pam,
I would certainly give CC2014 a try.
Other than that, make sure there’s no illegal characters like slashes in the file or folder names and that the path is not too long. -
InDesign Freeze when "Packaging" files.
New Mac with Snow Leopard, 10.6.6 Just updated to CS5. "Packaging" will not complete on some documents (at least two files so far) if I ask it to gather the fonts as well. The same files works fine in CS4. Fonts are not protected.
I use FontAgent Pro 4.0.3 to handle fonts. I've flushed all font caches with Cocktail 4.8. Still no cigar.
Anybody else seen this behavior?
Thanks.I am getting the exact same problem. Upgraded to 7.0.3 as well. Packaging my current document always freezes InDesign, and upon restarting it opens two versions of the same document as though there are two separate aliases. Packaging progress gets just to the very end of the progress bar, a folder does get created with the links and fonts subfolders, and an INDD file is created (but cannot be opened). InDesign doesn't budge once the progress bar freezes, and a force quit is required. I've been able to package several others prior to this in the past week. I'll try a few things with the document itself.
New Macbook Pro purchased in late October, Snow Leopard, 10.6.6, CS5. -
Indesign CS4 in Mac 10.6.8, sometimes won't show files, sometimes won't show tools. Like I click to open a file from the finder, and Indesign makes that temporary file in the finder, but won't display the pages. At other times I can have the pages displayed but I can't open the tools such as the colour swatches or the paragraphy styles. This all happens at random, although I suspect it is more likely to happen if I have been working in some other program such as Typestyler or Aperture, and come back to Indesign. Kind of like Indesign gets snooty at me working in another program.
I've done the thing of dicing the preferences, but so far the only workaround that has worked so far is quitting and restarting the program. I don't remember this happening so much until recently, in other words the problem seems to be getting more frequent.
But I am wondering if this has happened with anyone else and if there are any other suggestions for avoiding it.
Back in the good old days you would reinstall PageMaker and that would settle things for a while. But now I don't know if a program like Indesign CS4 actually gets corrupted and if it does I don't know what to do. Does the program get corrupted? And should you reinstall a fresh copy? If it's a good idea to reinstall the program how do you do that? Is it possible to download a fresh copy? And if I do, what happens when the fresh copy phones home? I've tangled with the Adobe Microsoft corporation before when Indesign phoned home and got a crossed line.Other things to try:
Examine your specific version of Optima by going to Type menu > Find Font, clicking on the Optima font and choosing More Info (I think) and find the specific version number. See if you can uninstall the font and reinstall another Optima font with a different, preferably newer version number. There has (historically) been a bad version of Optima floating around for years. Maybe you have it.
Use a free utility like FontNuke or FontFinagler to get your Mac OS to reset its font plists. Sometimes that makes the OS feel better.
Use the built-in Disk Utility to repair file permissions. You never know.
Export your old document out to IDML and reopen that resulting idml file back into a new freshly written INDD file. This might remove internal database corruptions.
All these are chicken-soup things to try and they might be good for you.
Best,
Mike Witherell in Florida -
my mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
my imac hasn't downloaded up to date versions of Mac OS X version 10.6, when I ask for a software update it says my software is up to date but i am running v10.5.8
v10.6 isn't an update, it's an upgrade. You must purchase v10.6 / Snow Leopard.
Mac OS X 10.6 Snow Leopard - Apple Store (U.S.) -
Adobe InDesign CS5 on Mac OSX 10.6.8 Crashes
This only started this morning and I'm not sure what has changed to cause this, but whenever we try to open InDesign it just crashes out. So basically it won't open. Could someone please help?
Process: Adobe InDesign CS5 [731]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.0.355 (7000)
Code Type: X86 (Native)
Parent Process: launchd [113]
Date/Time: 2012-08-03 13:24:23.740 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 4760532 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 418993 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 37E2A748-FFFE-4E3C-AA90-B389ED1B3254
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ObjectModelLib.dylib 0x0103f679 0x1038000 + 30329
1 ObjectModelLib.dylib 0x0103fa4f 0x1038000 + 31311
2 ObjectModelLib.dylib 0x0103dd53 0x1038000 + 23891
3 ObjectModelLib.dylib 0x01048615 0x1038000 + 67093
4 ObjectModelLib.dylib 0x01049db7 0x1038000 + 73143
5 ObjectModelLib.dylib 0x01070bdb ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23035
6 ObjectModelLib.dylib 0x0106c244 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
7 com.adobe.InDesign 0x00002842 main + 82
8 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x928bd382 kevent + 10
1 libSystem.B.dylib 0x928bda9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x928bcf59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x928bccfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x928bc781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x928bc5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x92896b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x928c46e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x928f35a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x984c5b90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x984c1533 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x984a554a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x928c4259 _pthread_start + 345
8 libSystem.B.dylib 0x928c40de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x92896afa mach_msg_trap + 10
1 libSystem.B.dylib 0x92897267 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x9856dab0 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x928c4259 _pthread_start + 345
4 libSystem.B.dylib 0x928c40de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x928c4aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x928c475e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x928c63f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x984da21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x984c5b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x984c1533 MPWaitOnQueue + 250
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 ...ple.CoreServices.CarbonCore 0x984a554a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x928c4259 _pthread_start + 345
10 libSystem.B.dylib 0x928c40de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x92896b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x928c46f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9290d05f pthread_cond_wait + 48
3 com.adobe.amt.services 0x19944126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x1993cdb0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x1994418c C_AMTUISwitchSuppressUpdates + 16870
6 libSystem.B.dylib 0x928c4259 _pthread_start + 345
7 libSystem.B.dylib 0x928c40de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0103dc94 ecx: 0x00000008 edx: 0x00000001
edi: 0xbffff168 esi: 0x7814aba4 ebp: 0xbffff0d8 esp: 0xbffff060
ss: 0x0000001f efl: 0x00010202 eip: 0x0103f679 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000008
Binary Images:
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0x1714000 - 0x1719ffd +ASLSupportLib.dylib ??? (???) <D4BEF46E-063B-696F-FE83-DD943ABA838A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ASLSupportLib.dylib
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0x91461000 - 0x91461ff7 com.apple.Carbon 150 (152) <734BDB59-8B13-54FA-0653-AA8623DF9846> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x9aaa5000 - 0x9aaafffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x9ab82000 - 0x9abb5ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x9abb6000 - 0x9abc0fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x9abcd000 - 0x9abddff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.66 GHz, 2 GB, SMC 1.29f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3320820AS_Q, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: HP LaserJet P1006, 0x03f0 (Hewlett Packard), 0x3e17, 0xfa400000 / 3
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa200000 / 2
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfa230000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa220000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000 / 3
USB Device: AU9216 HUB, 0x058f (Alcor Micro, Corp.), 0x9216, 0x1d100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2First thing is to update InDesign to the latest patch.
Help>updates.
Bob -
Adobe Indesign CC2014 and mac freeze crash at dialog box "nouveautés"
Hi !
Adobe Indesign CC2014 and the mac freeze crash when the dialog box "nouveautés" appears !
The Indesign CC work fine and doesn't crash, but the CC2014 freeze on this dialog box !
Is there a possibility to do this dialog box don't appears ? In preference file to edit on the disc for exemple ? or a file to delete ?
ThanksThanks pooja2087 but that doesn't work !
But I have news :
I have started without extensions (with "Maj") and then the windows "Nouveautés" appears but totally white, but that is working, i can close the windows and work with indesign. But the windows appears on next launch because I cannot clic on the "don't show next time" case (the windows is white).
Then this windows is the problem (probably directX function that crash my old computer (this one is old)).
Then how can I desactivate this window on startup ? -
Is there a way that I can view Adobe indesign files without having Adobe indesigner on my Mac
I often get sent Adobe indesign files, but I am unable to view these because I do not have the software installed on my Mac. I wondered if anyone knew of any software that would enable me to view these files. I do not need to edit these files and only need to view them.
Any suggestions would be appreciated.
Many thanks
AliceHi,
Many thanks for your response to my question. This does seem a way around the problem.
Today I was sent indesign files from a designer and I wasn't able to check they were the right version, so I passed them on for them to be printed and then found out they were the wrong version when I got the PDF back for me to approve by the print house.
Thanks again
Alice -
Adobe InDesign Quit Unexpectedly-Mac OSX
I received the message "Adobe InDesign Quit Unexpectedly" today while trying to open InDesign CS. Clicking "Relaunch" only brings back the same error message.
I've tried trashing the preferences, which is the main thing everyone says to do. The only thing different that happened today was there was some Adobe Updater action, which I did not pay much attention to.
I'm on OSX 10.5.8.
I use InDesign CS1, PhotoShop CS3, Bridge CS3, and LIghtroom2.
Any ideas on how to get ID working again?
Thanks!I'm a Windows user so I'm not entirely familiar with how time machine works and might differ from system restore, which is an all-or-nothing sort of deal (except that it doesn't touch data files).
I'd start by restoring ID and Illustrator, and probably the help viewer, version cue and reader. Stock photos is no longer available, so you can safely remove it from your system at your convenience. I'd restore the OS itself, too, if that's doable.
In case you need to uninstall and reinstall, I found this KB article: http://kb2.adobe.com/cps/330/330060.html which tells you how to clean up the system manually. Try doing an uninstall or a repair install from the disk first though (I'm not sure either of those is actually available from the disk for CS -- it's been a long time...). -
Cw 9.5 for creating plugins for adobe indesign cs2 in mac 10.4.8
i am new to plugin creations.please anyone give me an basic idea of creating plugins for adobe indesign cs2.
and how to debug the plugin, how to create it using code warrior 9.5, if any one know the site reference please inform me.
thanks in advance
subhai am new to plugin creations.please anyone give me an basic idea of creating plugins for adobe indesign cs2.
and how to debug the plugin, how to create it using code warrior 9.5, if any one know the site reference please inform me.
thanks in advance
subha -
Indesign CS 6 Mac OS X 10.6.8 not packaging fonts
I recently started a job at a new place and while trying to package a file all I got in the Document Fonts Folder was ZapDingbats and a file called "AdobeFnt14.lst".
I am running CS6 with Extensis Suitcase Fusion 2 installed. I shut down Suitcase, tried it again, and the same thing happened.
the .lst file by default opens with Suitcase, and when opened in TextEdit does appear to have font information on the other fonts used in the layout.
I have just started here and am trying to get their workflow improved, but since I can't package, it's a little tough. I have little experience with Suitcase, sounds like most people here want to stop using it or already have.
Any suggestions would be appreciated.I am beginning to suspect Suitcase has nothing to do with it.
I opened the "Instructions" in the packaged files, it lists this at the end:
FILE PACKAGE LIST
1. 71499 ASA ApptCard RoushdyS.indd; type: Adobe InDesign publication; size: 1228K
2. .SM.gul.CheltenhamStd-Bold.otf; type: Font file; size: 30K
3. .SM.gul.CheltenhamStd-Book.otf; type: Font file; size: 29K
4. .SM.gul.CheltenhamStd-BookItalic.otf; type: Font file; size: 31K
5. .SM.gul.CheltenhamStd-Light.otf; type: Font file; size: 32K
6. .SM.gul.CheltenhamStd-Ultra.otf; type: Font file; size: 33K
7. ZapfDin; type: Font file; size: 41K
8. .SM.gul.~Zapf Dingbats; type: Font file; size: 30K
When I looked into the .SM.gul thing, I found a page on a bug/ error/ user error in the Mac Migration assistant that leaves a lot of little files all over, confusing the OS
http://reviews.cnet.com/8301-13727_7-57395772-263/residual-.sm.gul-files-in-os-x-may-confu se-your-mac/
So, I guess I will get back to everyone, once I get the IT guy's password or permission to delete all these things in Terminal.
Thanks for your help!
Tom -
I am trying to install the new version of Adobe Player on my Mac. I download it but can't install it. When I go to install it I get a security screen with my user ID and it asks for my password. I have reset my password but still can't get it to be accepted so I can't download the player
Hello,
Please see What userid & password do I need to install Flash Player?.
Maria -
I have an Adobe InDesign on disk which I have been able to successfully install on my laptop but not on my desktop. The installer stops once it begins to install the Adobe Help features on my desk top. Intsller keeps running but the program doesn't move past 42%. I have a Windows operating system. Anyone else had this happen? What is the solution?
you'll need to check your installation logs: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
-
Mac OS X keep getting error message when extracting files foUsingr trail version of CS5 master suite. I deleted all Adobe files and tried again several time and keep getting the same results.
What error message are you receiving? What version of Mac OS do you have installed?
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