Adobe InDesign CS6 serial number invalid

I am installing Adobe InDesign CS6 and I am getting a serial number invald message for number - <Removed by Moderator>.  This is for order 14558604 purchased from Insight our third party software provider.

Hi Jeff:
Why doesn’t Adobe have a protected site for this type of support.  How am I supposed to know that this is a public forum.  Adobe needs to provide a better support system.  I am just trying to get the software running for my users.
Have a good day - Dave

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