"Adobe InDesign is shutting down. A serious error was detected. Now file will not open. Please Help?
I was working on an InDesign file, saved the file and tried to export it. I then got this message "Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents" - Return to Finder. I am now unable to open the file as the message keeps appearing at every attempt, what can I do, please help?
The recovery folder is empty and you can start ID normally, correct? But when you then try to open the file that crashed it crashes again? Is that also correct?
If it is, then it sounds like the file was damaged in the original crash. I would let ID try to recover the file once, just to be sure, though. So emepty the recovery folder again, launch ID from the Dock or the applications folder, then use File > Open... to open the file (and it won't hurt to choose the "as a copy" radio button in the dialog). If ID crashes, restart it without emptying the recovery folder one time. If it crashes again, the file is too damaged to open at all.
If it does open, immediately export to .idml, then open the .idml file and save as a new .indd with a new name (so you don't overwrite what you have now).
How much work is invloved in recreating the file? Do you have any older versions?
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InDesign CS4 shutting down from serious error. Reinstall didn't help.
I started getting a weird "file import error" in InDesign CS4 where I couldn't open any .indd files. After searching around I tried a couple fixes, including deleting preferences, validating my fonts (and removing ones with errors), and removing SING. After doing this, I started getting the "Serious error" message upon program startup and couldn't get it up and running. I tried reinstalling the program but it persists. Illustrator, Photoshop, and DreamWeaver still work fine. Any ideas?
Crash report:
Process: Adobe InDesign CS4 [2530]
Path: /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4
Identifier: com.adobe.InDesign
Version: 6.0.0.352 (6000)
Code Type: X86 (Native)
Parent Process: launchd [185]
Date/Time: 2013-01-15 11:43:44.436 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 359584 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 231 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 971BFDD7-1685-4342-BB19-A8B24F54038D
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Main Thread Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Main Thread Dispatch queue: com.apple.main-thread
0 PublicLib.dylib 0x010ea0e7 ProtectiveShutdown::~ProtectiveShutdown() + 279
1 ...adobe.InDesign.AppFramework 0x221302f9 0x22117000 + 103161
2 PublicLib.dylib 0x010b50db CmdUtils::ProcessCommand(ICommand*) + 59
3 com.adobe.InDesign.Widgets 0x2699834f GetPlugIn + 2943
4 WidgetBinLib.dylib 0x027a0f4e CTreeViewWidgetMgr::InternalSetStyle(long) + 382
5 WidgetBinLib.dylib 0x027a117f CTreeViewWidgetMgr::RegisterStyleWidget(long, unsigned long, IDType<PluginID_tag>) + 127
6 ...dobe.InDesign.TableStylesUI 0x2163ad32 0x2162c000 + 60722
7 WidgetBinLib.dylib 0x027a1418 CTreeViewWidgetMgr::GetNodeWidgetHeight(NodeID const&) const + 328
8 WidgetBinLib.dylib 0x0279c261 TreeWidgetControlView::ConstrainDimensions(PMPoint const&) const + 209
9 ...dobe.InDesign.TableStylesUI 0x2164b6a1 0x2162c000 + 128673
10 WidgetBinLib.dylib 0x027918f1 SizePanelDetailController::ReadWrite(IPMStream*, IDType<ImplementationID_tag>) + 289
11 com.adobe.InDesign.Widgets 0x26996cf9 MOwnerDrawDDCtrlData::AddWidget(IControlView*, long, short) + 22089
12 PublicLib.dylib 0x0118d1aa CreateObjectNoInit(IDataBase*, RsrcSpec const&, IDType<PMIID_tag>) + 570
13 PublicLib.dylib 0x0118d379 CreateObject(IDataBase*, RsrcSpec const&, IDType<PMIID_tag>) + 41
14 ...obe.InDesign.Application UI 0x2232764d 0x222ef000 + 230989
15 ...obe.InDesign.Application UI 0x22346ec5 GetPlugIn + 57493
16 PublicLib.dylib 0x010e6958 CInitializer::RegisterResources(IPMStream*, void*) + 24
17 PublicLib.dylib 0x010d53a1 CResourceShell::PrivateEnumerateResourcesLI(PMLocaleId const&, IDType<PluginID_tag> const&, unsigned long, short (*)(IPMStream*, void*), void*) + 353
18 PublicLib.dylib 0x010d54ea CResourceShell::EnumerateResourcesLI(PMLocaleId const&, IDType<PluginID_tag> const&, unsigned long, short (*)(IPMStream*, void*), void*, short) + 58
19 PublicLib.dylib 0x010e78b9 CInitializer::Register(IDType<PluginID_tag>, PMLocaleId const&) + 73
20 ...adobe.InDesign.AppFramework 0x2217d163 GetPlugIn + 275763
21 ...adobe.InDesign.AppFramework 0x2217d239 GetPlugIn + 275977
22 ...adobe.InDesign.AppFramework 0x2213dee5 GetPlugIn + 17077
23 com.adobe.InDesign 0x000026eb main + 187
24 com.adobe.InDesign 0x00001fb2 start + 258
25 com.adobe.InDesign 0x00001ed9 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x93f9d382 kevent + 10
1 libSystem.B.dylib 0x93f9da9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x93f9cf59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x93f9ccfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x93f9c781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x93f9c5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x93f76b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93fa46e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x93fd35a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x9934bb90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x99347533 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00012668 MemUtils::GetAvailMem() + 296
6 ...ple.CoreServices.CarbonCore 0x9932b54a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
8 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x93f76afa mach_msg_trap + 10
1 libSystem.B.dylib 0x93f77267 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x993f3ab0 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
4 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93fa4aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x93fa475e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93fa63f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9936021e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9934bb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x99347533 MPWaitOnQueue + 250
6 AdobeACE 0x0004c38d 0x1b000 + 201613
7 AdobeACE 0x0004bd85 0x1b000 + 200069
8 ...ple.CoreServices.CarbonCore 0x9932b54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
10 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x93fa4aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x93fa475e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93fa63f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9936021e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9934bb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x99347533 MPWaitOnQueue + 250
6 AdobeACE 0x0004c38d 0x1b000 + 201613
7 AdobeACE 0x0004bd85 0x1b000 + 200069
8 ...ple.CoreServices.CarbonCore 0x9932b54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
10 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x93fa4aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x93fa475e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93fa63f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9936021e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9934bb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x99347533 MPWaitOnQueue + 250
6 AdobeACE 0x0004c38d 0x1b000 + 201613
7 AdobeACE 0x0004bd85 0x1b000 + 200069
8 ...ple.CoreServices.CarbonCore 0x9932b54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
10 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x93f76b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93fa46f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93fed05f pthread_cond_wait + 48
3 com.adobe.amt.services 0x1f1eb552 C_EULA_AskToAcceptEULA + 21368
4 com.adobe.amt.services 0x1f1e6995 C_EULA_AskToAcceptEULA + 1979
5 com.adobe.amt.services 0x1f1eb5b0 C_EULA_AskToAcceptEULA + 21462
6 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
7 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 8: com.apple.CFSocket.private
0 libSystem.B.dylib 0x93f95ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x95cb7c53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
3 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 9: IPCClient rcvr: FMClient.501.2530.2690368832.1
0 libSystem.B.dylib 0x93f95ac6 select$DARWIN_EXTSN + 10
1 ...extensis.cpp-core-framework 0x298f9523 GIPCReceiver::OSWaitForData() + 2301
2 ...extensis.cpp-core-framework 0x298edc0f GIPCClient::ReceiverThreadProc(GThread*) + 949
3 ...extensis.cpp-core-framework 0x299719c7 GThread::PthreadInternal(void*) + 239
4 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
5 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 10: Agent IF Message Handler
0 libSystem.B.dylib 0x93fa4aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x93fa475e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93fa42b1 pthread_cond_timedwait$UNIX2003 + 72
3 ...extensis.cpp-core-framework 0x2992ed5d GSemaphore::TimedWait(unsigned long) + 77
4 ...extensis.cpp-core-framework 0x298f276f GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned long, std::vector<char, std::allocator<char> >&, bool) + 39
5 ....ExtensisFontManagement.sdk 0x29eae2d7 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 497
6 ....ExtensisFontManagement.sdk 0x29eaea65 GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 67
7 ...extensis.cpp-core-framework 0x299719c7 GThread::PthreadInternal(void*) + 239
8 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
9 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x93f76b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93fa46f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93fed05f pthread_cond_wait + 48
3 ...oost_thread-mt-1_34_1.dylib 0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 ...adobe.InDesign.AppFramework 0x2220319f GetPlugIn + 824687
5 ...oost_thread-mt-1_34_1.dylib 0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
6 ...oost_thread-mt-1_34_1.dylib 0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
7 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
8 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x93f76b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93fa46f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93fed05f pthread_cond_wait + 48
3 ...oost_thread-mt-1_34_1.dylib 0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 ...adobe.InDesign.AppFramework 0x2220319f GetPlugIn + 824687
5 ...oost_thread-mt-1_34_1.dylib 0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
6 ...oost_thread-mt-1_34_1.dylib 0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
7 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
8 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x93f76b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93fa46f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93fed05f pthread_cond_wait + 48
3 ...oost_thread-mt-1_34_1.dylib 0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 ...adobe.InDesign.AppFramework 0x2220319f GetPlugIn + 824687
5 ...oost_thread-mt-1_34_1.dylib 0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
6 ...oost_thread-mt-1_34_1.dylib 0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
7 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
8 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x93f76b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93fa46f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93fed05f pthread_cond_wait + 48
3 ...oost_thread-mt-1_34_1.dylib 0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 ...adobe.InDesign.AppFramework 0x2220319f GetPlugIn + 824687
5 ...oost_thread-mt-1_34_1.dylib 0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
6 ...oost_thread-mt-1_34_1.dylib 0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
7 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
8 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x93f76b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93fa46f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93fed05f pthread_cond_wait + 48
3 ...oost_thread-mt-1_34_1.dylib 0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 ...adobe.InDesign.AppFramework 0x2220319f GetPlugIn + 824687
5 ...oost_thread-mt-1_34_1.dylib 0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
6 ...oost_thread-mt-1_34_1.dylib 0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
7 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
8 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x93f76b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93fa46f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93fed05f pthread_cond_wait + 48
3 ...oost_thread-mt-1_34_1.dylib 0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 ...adobe.InDesign.AppFramework 0x2220319f GetPlugIn + 824687
5 ...oost_thread-mt-1_34_1.dylib 0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
6 ...oost_thread-mt-1_34_1.dylib 0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
7 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
8 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x93f76b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93fa46f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93fed05f pthread_cond_wait + 48
3 TINthread.dylib 0x1f0447a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib 0x1f04483f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libSystem.B.dylib 0x93fa4259 _pthread_start + 345
6 libSystem.B.dylib 0x93fa40de thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x93f9c412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93f9c9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93f9c5c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x010e9fe4 ecx: 0x089ce4f4 edx: 0x07e0a9f0
edi: 0xbfffee48 esi: 0x039ee664 ebp: 0xbfffeea8 esp: 0xbfffede0
ss: 0x0000001f efl: 0x00010246 eip: 0x010ea0e7 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x82a000 - 0x84bff7 +AdobeBIBUtils ??? (???) /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
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0x20f7e000 - 0x20f83ff9 +com.adobe.InDesign.StepRepeat 6.0.0.352 (???) <731A4ACB-E181-4D1C-DE20-3BC5A0C36074> /Applications/Adobe InDesign CS4/Plug-Ins/Layout/StepRepeat.InDesignPlugin/StepRepeat
0x20f8a000 - 0x20fb5ff7 +com.adobe.InDesign.Text Wrap Panel 6.0.0.352 (???) <8DE26186-BAD9-F996-87CB-F5201229551F> /Applications/Adobe InDesign CS4/Plug-Ins/Layout/Text Wrap Panel.InDesignPlugin/Text Wrap Panel
0x20fc6000 - 0x20febffd +com.adobe.InDesign.TOC UI Dialog 6.0.0.352 (???) <13CDCE4A-D2D9-083E-0560-AE7BCC5C7C40> /Applications/Adobe InDesign CS4/Plug-Ins/Layout/TOC UI Dialog.InDesignPlugin/TOC UI Dialog
0x20ffb000 - 0x21018ff9 +com.adobe.InDesign.Transform Panel 6.0.0.352 (???) <82FA3595-A7D0-7A4A-8DF2-BB71C22E0A45> /Applications/Adobe InDesign CS4/Plug-Ins/Layout/Transform Panel.InDesignPlugin/Transform Panel
0x21024000 - 0x21036ff3 +com.adobe.InDesign.Image Import UI 6.0.0.352 (???) <4426829B-28C7-6333-5ACA-B4F84EDB9F4D> /Applications/Adobe InDesign CS4/Plug-Ins/Page Item/Image Import UI.InDesignPlugin/Image Import UI
0x21042000 - 0x21050fff +com.adobe.InDesign.Scotch Rules 6.0.0.352 (???) <74F27148-FACF-5BD6-0006-9DE1FD3F2D50> /Applications/Adobe InDesign CS4/Plug-Ins/Page Item/Scotch Rules.InDesignPlugin/Scotch Rules
0x21058000 - 0x2108efff +com.adobe.InDesign.BNUI 6.0.0.352 (???) <AED17DBC-0E6D-6C1A-47FA-DCE1863C8E25> /Applications/Adobe InDesign CS4/Plug-Ins/PMPack/BNUI.InDesignPlugin/BNUI
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0x21417000 - 0x2150ffff +com.adobe.InDesign.JBX 6.0.0.352 (???) <E59EE5A5-9A7C-4163-F181-2F4573FF68DA> /Applications/Adobe InDesign CS4/Plug-Ins/Sandbox/JBX.InDesignPlugin/JBX
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0x21757000 - 0x21810fff +com.adobe.InDesign.Find and Change Panel 6.0.0.352 (???) <2C457607-292C-1E46-F8D8-A0F9E83F52F3> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Find and Change Panel.InDesignPlugin/Find and Change Panel
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0x2185f000 - 0x21875ff9 +com.adobe.InDesign.Font Usage Dialog 6.0.0.352 (???) <6667279D-486C-F58A-4BD6-068E8522E90A> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Font Usage Dialog.InDesignPlugin/Font Usage Dialog
0x21880000 - 0x218dfff2 +com.adobe.InDesign.Glyphs Panel 6.0.0.352 (???) <DE87C30B-D802-A6E2-1BF7-2B40B762FA5C> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Glyphs Panel.InDesignPlugin/Glyphs Panel
0x218f7000 - 0x218fdfff +com.adobe.InDesign.Hyphenation Panel 6.0.0.352 (???) <C3CFD45F-7B94-E9A8-1E18-8969784D4630> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Hyphenation Panel.InDesignPlugin/Hyphenation Panel
0x21906000 - 0x21910ffd +com.adobe.InDesign.Indents and Tabs 6.0.0.352 (???) <7625F0BC-91D5-2A4D-1C28-9B004648D653> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Indents and Tabs.InDesignPlugin/Indents and Tabs
0x21919000 - 0x2191efff +com.adobe.InDesign.Justification Panel 6.0.0.352 (???) <87EC2B50-54F6-086E-2095-949E3850D70D> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Justification Panel.InDesignPlugin/Justification Panel
0x21925000 - 0x21929fff +com.adobe.InDesign.Keeps Panel 6.0.0.352 (???) <CF35583F-8A7F-0726-56F2-5DF5D4C0DF0F> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Keeps Panel.InDesignPlugin/Keeps Panel
0x2192e000 - 0x21949ff3 +com.adobe.InDesign.Optical Kerning 6.0.0.352 (???) <A8B92C1B-ABA9-EF53-E6B1-500C12C97652> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Optical Kerning.InDesignPlugin/Optical Kerning
0x21952000 - 0x2196efff +com.adobe.InDesign.Paragraph Panel 6.0.0.352 (???) <C954E80A-D677-9EA5-B71A-9647B4AFBFE7> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Paragraph Panel.InDesignPlugin/Paragraph Panel
0x2197c000 - 0x21986ff2 +com.adobe.InDesign.Paragraph Rules Panel 6.0.0.352 (???) <FEA8CA85-E548-98EB-6B74-51F8275DEBA4> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Paragraph Rules Panel.InDesignPlugin/Paragraph Rules Panel
0x2198d000 - 0x2199bffb +com.adobe.InDesign.Path Type UI 6.0.0.352 (???) <E88B9803-C125-424B-7D7D-E601E99071DB> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Path Type UI.InDesignPlugin/Path Type UI
0x219a5000 - 0x219acff5 +PathTypeLib.dylib ??? (???) <DAE01C24-16F1-7785-78DC-90936D2606E6> /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/PathTypeLib.dylib
0x219b2000 - 0x219caffd +com.adobe.InDesign.RunIn Styles Panel 6.0.0.352 (???) <0A845616-B800-CC27-3560-2AE8B80270E4> /Applications/Adobe InDesign CS4/Plug-Ins/Text/RunIn Styles Panel.InDesignPlugin/RunIn Styles Panel
0x219d6000 - 0x219e7fff +com.adobe.InDesign.SING 6.0.0.352 (???) <30CE431D-04C6-F3ED-86E8-A67FA93DFB60> /Applications/Adobe InDesign CS4/Plug-Ins/Text/SING.InDesignPlugin/SING
0x219f2000 - 0x21a20ffb +com.adobe.InDesign.Spelling Panel 6.0.0.352 (???) <3BAB117C-339B-CED2-C9B1-2C5C39F32FA0> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Spelling Panel.InDesignPlugin/Spelling Panel
0x21a34000 - 0x21a3effd +com.adobe.InDesign.Story Panel 6.0.0.352 (???) <74C1A1C5-65C3-C7BF-00BD-57711F4C8312> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Story Panel.InDesignPlugin/Story Panel
0x21a46000 - 0x21a84fff +com.adobe.InDesign.Style Panel 6.0.0.352 (???) <C0B6312B-D927-2AA8-5F42-961B774EE756> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Style Panel.InDesignPlugin/Style Panel
0x21aa0000 - 0x21aa7ff5 +com.adobe.InDesign.Text Color Panel 6.0.0.352 (???) <7024E146-9825-7FD9-6782-EF8AAE336C14> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Text Color Panel.InDesignPlugin/Text Color Panel
0x21aac000 - 0x21ac1ff1 +com.adobe.InDesign.Text Frame Options 6.0.0.352 (???) <7CC9425A-A54C-FC8D-9A34-CDCD403F2483> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Text Frame Options.InDesignPlugin/Text Frame Options
0x21acc000 - 0x21b01fff +com.adobe.InDesign.Text Panel 6.0.0.352 (???) <F85AAED2-99E6-96BF-E4D5-3E9D700B1EEE> /Applications/Adobe InDesign CS4/Plug-Ins/Text/Text Panel.InDesignPlugin/Text Panel
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0x21b89000 - 0x21bebfe7 +com.adobe.PlugPlug 1.0.0.73 (1.0.0.73) /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x21c2d000 - 0x21cfffe7 +AdobeAXEDOMCore ??? (???) /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
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0x21db5000 - 0x21dbcffb +com.adobe.InDesign.Tool Tips 6.0.0.352 (???) <817781E2-3F65-AD79-F9BC-0C678DBBAE7B> /Applications/Adobe InDesign CS4/Plug-Ins/UI/Tool Tips.InDesignPlugin/Tool Tips
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0x21e12000 - 0x21ee7fdd +FileInfo ??? (???) <F0932F89-FC98-4BA9-B4F2-C58D0E71D3C1> /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
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0x21f22000 - 0x21f55fff +com.adobe.InDesign.Snippet 6.0.0.352 (???) <7D920E48-DFF3-8E44-6EBD-488A7E42BBEA> /Applications/Adobe InDesign CS4/Plug-Ins/XMedia/Snippet.InDesignPlugin/Snippet
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0x2262e000 - 0x226fcfff +AdobeExtendScript 3.7.0 (compatibility 3.7.0) /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x2273e000 - 0x227dffd7 +AdobeScCore 3.7.0 (compatibility 3.7.0) /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2281d000 - 0x2284cff7 +com.adobe.headlights.LogSessionFramework ??? (2.0.0.06112008) /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x22871000 - 0x22926fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x2296c000 - 0x2297dffb +LogTransport2 ??? (???) <835B7B84-5A67-370B-AB39-8E448AA81FA0> /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/LogTransport2.framework/Versions/A/LogTransport2
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0x22a66000 - 0x22a96ff7 +com.adobe.InDesign.AWSUI 6.0.0.352 (???) <700E5059-F44C-4Just for good measure, trash the prefs (see Replace Your Preferences) and delete any of the files you find in John's list at Adobe Forums: InDesign crashes at startup becasue I'm not sure if the cleaner tool takes care of them. It's possible none of these files exist if ID never launched, but take a look. They will be hidden, so see Access hidden user library files | Mac OS 10.7 Lion if you don't already know how to find them.
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Adobe InDesign is shutting down. A serious error was detected
Dear scripters
here I am trying to relink the book contents from different path. While I am running this script my indesign cs2 is shutting down.
the error is below
Adobe InDesign
Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents.
OK
This is my script
var myFolder = Folder.selectDialog("Please select a folder");
bb = app.books[0].bookContents;
for (i = 0; i < bb.length; i++)
chname= File(bb[i].fullName).name;
mynewfile = File(myFolder + "/" + chname);
if (mynewfile.exists) {
bb[i].replace (File (mynewfile));
$.writeln (mynewfile)
app.books[0].save();
Please advice me how to solve this prob?
thanks in advance
regards
a r u lYou have a serious corruption problem someplace, or a serious conflict with some other software that is running.
If this happens with more than one document, you can start with repalcing your preferences. See Replace Your Preferences
If it's isolated to a single document, see Remove minor corruption by exporting
Another very likey cause is a corrupt or poorly made font. Run a font utility to look for font problems.
Turn off any third party Plugins for ID that you might have installed. Also try turning off your font manager if you have one.
If none of this helps, you may have to reinstall ID. -
Indesign 5.5 a serious error was detected
We have Indesign 5.5 that crashes everytime it's starts wiht the error message "A serious error was detected. Please restart...". If I remove the plugins from the Applications\Indesign\Plugins folder it starts up with no problem. I've re-installed the plugins from the installation package and the error returns. I've copied the plugins from a working computer to no avail. There are only a few plugins that fail, but would like to keep all of them working in InDesign. I've disabled Fusion 3 to see if it was preventing it from working. Preferences files were deleted to no avail. This is definitely a plugin issue but don't know how to resolve. Any help is greatly appreciated.
The computer is an iMac 10.7.3 - Adobe CS5.5 - Fusion 3We have Indesign 5.5 that crashes everytime it's starts wiht the error message "A serious error was detected. Please restart...".
Do you have a ~/Library/Caches/Adobe InDesign/Version 7.5/en_us/InDesign Recovery/ProtectiveShutdownLog file? What're the first few lines of the most recent entry?
Do you also get a crash report? Upload it to http://pastebin.com/ and share the link with us. -
I open Adobe Acrobat X Pro and it open but shut right down and now it will not open at all what can I do to correct the issue?
Hi shortydm1964,
Please follow the steps given below:
1.Delete all the files from following folders:
2.C:\ProgramData\Adobe\SLStore
3. C:\Program Files (x86)\Common Files\Adobe\SLCache
4. And, delete all files from following folder except cache.db
5. C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Now, launch the product and activate again with a new serial number.
I hope this would resolve your issue.
Regards,
Anubha -
I want a solution to the problem I was having on Win 7 Pro Service Pack 1 in that links on an open Adobe Acrobat Pro 10.1.12 file will not open in my Firefox Browser 33.0.2. The Error I receive is "Acrobat could not run the web browser. Unknown Error. (123)"
Change browsers. See what happens.
Be well... -
I shut down when an upgrade was taking too long yesterday, now Itunes will not open today
I shut down when an upgrade was taking too long yesterday, now Itunes will not open today
Hello James,
Thank you for using Apple Support Communities!
From what you are describing, I have 2 recommendations. First, troubleshoot for 3rd party plugins that may be causing an issue after the interrupted update:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
If the issue persists after followign the article, I would next download iTunes from the download page, and install it.
http://www.apple.com/itunes/download/
Take care,
Sterling -
''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793259]''
I installed Adobe dlm add-on and now Firefox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME! I do not want to use IE! I presume it has something to do with Adobe DLM as ever since then it is not working.I had this problem for a couple weeks as well and it was extremely frustrating considering we use firefox for all our company tasks. Here is the solution:
First of all if you have no bookmarks you want to save, then go directly to step 7. If you want to save your bookmarks first, then follow these steps.
1. Shut down the computer
2. Reboot and open firefox
3. Go to Task Manager, right click firefox.exe, and click END PROCESS TREE
4. WAIT 30 SECONDS! Then Double-click the shortcut to try and open firefox again
5.Repeat steps 3 and 4 until firefox finally opens (trust me, eventually it will)
6. Once it finally opens, backup your bookmarks,
7. Download a copy of firefox from there website
8. Uninstall from programs menu and make sure to check the box REMOVE ALL COMPONENTS
9. install the new copy and BOOM! it works
If it doesn't work, you're an idiot. If you don't want to reinstall firefox, then you're out of luck. Good Luck! -
My InDesign file will not open! URGENT!
Hi all,
One of my InDesign files will not open, when I attempt to open it, I get a message saying "Cannot open file, Adobe may not support the file format, a plug-in that supports the format may be missing or the file may be open in another application." I'm not exactly sure what the issue is as I opened another one of my files previously and that one is still working fine. I'm using Windows 7, if anyone can help me I would really appreciate it.Right-click the file and choose Open With, then notepad, and post a screen capture of the first dozen or so lines of text.
You can embed an image in a post using the coamra icon onthe web page, like this: -
Error R6034 during update. iTunes will not open due to error.
Get Error R6034, Application attmempting to load C runtime library incorrectly. iTunes will not install ammanulaly and now iTunes will not open due to error.
Try updating your QuickTime Player to the latest version. Does that clear up the DEP errors in iTunes?
-
I got a request from apple to update my itunes and while uploading the update, the program gave an error message and now I can not open my itunes and fear that all my music etc is gone? what do I do to correct this problem?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Pdf and vector files will not open in Adobe Illustrator after Yosemite Update
I updated my OS on recommendation from apple. Pdf and vector files will not open in adobe illustrator now. Am i using the latest OS?
Linda Feltner wrote:
> I cannot import or open vector files in Freehand 10. I
just get large
> Xs instead of the image. I have a MAC OS 10.3.9,
Freehand 10. I'm
> trying to import some small files that are either .ai or
.eps files
> (all are vector) that open fine in Illustrator 10 (so I
know they
> work), but I can't use them in that program. I've tried
adjusting in
> Freehand Preferences the 'convert editable EPS files" ,
on and off. I
> tried adjusting the 'Embed...." selection on and off.
Can anyone tell
> me what thing I'm doing wrong. I have two files, they
are map
> boundaries, that need to scale and adjust their color
and line width
> over an aerial map. This can't be difficult, but I must
be
> overlooking something. Many thanks in advance. Linda
>
Freehand can't convert EPS files into editable vectors. I
usually run
EPS files through Illustrator and then into Frehand. If you
don't have
Illustrator you can convert the EPS into a PDF and that
Freehand will
sometimes convert into editable vectors (though it does
involve a lot
more clean up than going through Illustrator.) -
I have just purchased a Canon 7d Mk2 but the raw files will not open in Cs5 and downloads of Adobe Camera Raw 8.7 will not install. What can I do?
Alternatively, install & use RawTherapee instead to develop your raw files instead (free and open source).
http://rawtherapee.com/ -
My Mac Mini was not sending a signal to the monitor. I powered down using the power button and now it will not start. When i power up I get a strange 2 tone sound, like a warning alarm. The fan starts, and the light comes on, but no screen.
I have tried with a wired USB keyboard and mouse using a single screen. Powered up with option pressed. No change.
Reset SMC no changeRun the Apple hardware test to see what it tells you. Run the extended test when prompted, which can take awhile.
-
Error code msvcr80 after last update now itunes will not open
Error code msvcr80 after last update now itunes will not open. Reinstalled and still does not work
Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
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