Adobe InDesign Won't Start

Adobe InDesign CC 2014 does not open. Says a problem caused the program to stop working correctly. Windows will close the program and notify me if a solution is available. Any thoughts?

Does it work in a different user account on the same machine?

Similar Messages

Adobe Reader won't start automatically

I've downloaded Adobe Reader to my Windows8 system,, but when I try to open a pdf file fom on-line it asks me which App I want to use, but Reader isn't listed as a choice. When I clik look for other Apps on computer, I can't find Reader anywhere (not in programs, documents, etc). It will not start automatically. The only way I can't make it work is by Saving the pdf file, then going to my graphic start page and cliking the Adobe reader icon which has been there (and only there) since it was downloaded. It's really time consuming and I have a lot of psf files I have to go back and delte from my downloads

the App version self-loaded and it worked initially whenever I tried to open a pdf file, but this is a new touchscreen Acer and I'm used to having actual programs, not Apps and I don't quite understand it yet...Of course like everything else with Windows 8, most thing don't work the way they used to after you do any updates. I'd love to go back to Windows 7, or even XP. I got this for Christmas and so far (according to it's own software program), it's shut down a total of 418 times, the majority of causes had to do with Explorer.
From: pwillener <[email protected]>
To: Ralf Larsen <[email protected]>
Sent: Thursday, April 2, 2015 7:24 PM
Subject: Adobe Reader won't start automatically
Adobe Reader won't start automatically
created by pwillener in Adobe Reader - View the full discussionYou write that you "downloaded" Adobe Reader, but did you also install it? What is your current default file association for .pdf files? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7400948#7400948 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7400948#7400948 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

InDesign won't start (PC) Plug-in conflict error message

Hi, I'd really appreciate some help with this problem detailed below. Please note that i do not have the option to uninstall and reinstall the program. My disc is on a boat - I sent it snail mail back to Ireland from Australia. I am doing a graphic design course online so it's essential that I get this working again. Any advice would be greatly appreciated.Thanks in advance for your assistance.
PROBLEM: I cannot open Adobe InDesign. It displays one of two error messages
"The InDesign.exe plug-in conflicts with InDesign.exe. Try removing one of the two plug-ins from the Plug-Ins folder and restart InDesign"
OR now more often:
"This programme has stopped working and that Windows is checking for a solution... ... ... A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
There are a range of errors in the AMT launch log (see below) however I don't know what they mean or how to proceed. Tried to search on the forum but it's all a bit over my head at this stage.
Here's the status on the troubleshooting I attempted based on the Adobe help information
http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
temporarily disabled plugins - COMPLETED / PROBLEM PERSISTS
recreated preferences (manual) - COMPLETED / PROBLEM PERSISTS
disable compatibility mode - COMPLETED / was not on compatibility mode
disabled start-up items and services - COMPLETED / PROBLEM PERSISTS
login with different account - NOT COMPLETE (there's only one account and it's an admin account)
delete all adobefnt*lst.files - COMPLETED / PROBLEM PERSISTS
troubleshoot font issues - COMPLETED/ PROBLEM PERSISTS
update video card driver - NOT COMPLETE (don't see how this is relevant to the problem)
search knowledge base - COMPLETED/ couldn't find any more relevant information
use Adobe Support Advisor - NOT COMPLETED (it says this is for installation failure so doesn't seem relevant)
viewed AMT launch log COMPLETED / "no value for key" items detected (see below for full script) (I have no idea what any of it means. some of it seems to refer to expiry date - please note that this is a student version purchased in 2013 and only installed on this computer) (checked the list of launch log errors and couldn't see any matching info: (Installation, launch log errors | CS5, CS5.5, CS6, CCM)
ALSO: attempted to update Adobe InDesign with with the 8.0.2 Update directly from the Adobe site: but the follow error message shows when I try to apply the updates: "Update Failed. Updates could not be applied. Adobe Application Manager may be damaged. Download and install a new copy..." Instead I found the original Application Manager (UpdateInstaller) in the Program Files, opened this and it successfully Identified and downloaded the updates.
AMT Result (Note: the error message did not mention plug-in conflict in this instance)
2014-06-23 01:53:16 [9096] AMT: START SESSION, library version 6.0.0.75,6.0
2014-06-23 01:53:16 [9096] AMT: Initializing C:\Program Files (x86)\Adobe\Adobe InDesign CS6
2014-06-23 01:53:16 [9096] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2014-06-23 01:53:16 [9096] AMT: Virtualization Turned off
2014-06-23 01:53:16 [9096] PCDService: PCD Service in non-threaded mode
2014-06-23 01:53:16 [9096] performance: AMTPreObtainProductLicense took 0.826889 ms
2014-06-23 01:53:16 [9096] AMT: RW check key updated !
2014-06-23 01:53:16 [9096] AMT: App Product Locale [0] = en_GB
2014-06-23 01:53:16 [9096] config: Loading configuration for C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AMT\application.xml
2014-06-23 01:53:16 [9096] config: Found payload code {CFB770D7-8D43-1014-922B-CC2715FADE3F}
2014-06-23 01:53:16 [9096] PCDService: found driver code {402F6F2E-5683-491C-977D-0CA599A07CAF}
2014-06-23 01:53:16 [9096] config: config: Host app was installed, using installed license configuration.
2014-06-23 01:53:16 [9096] PCDService: Failed to read value for key [FLMap] in hive [InDesign-CS6-Win-GM{|}ALL] from cache : 769
2014-06-23 01:53:16 [9096] config: Setting current license to the driver at startup because no mapping was found.
2014-06-23 01:53:16 [9096] config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [ALL]
2014-06-23 01:53:16 [9096] config: payload code: {CFB770D7-8D43-1014-922B-CC2715FADE3F}
2014-06-23 01:53:16 [9096] config: driver payload code: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2014-06-23 01:53:16 [9096] config: driver licensing code: DesignWebSuitePremium-CS6-Win-GM
2014-06-23 01:53:16 [9096] config: current licensing code: DesignWebSuitePremium-CS6-Win-GM
2014-06-23 01:53:16 [9096] config: current locale code: ALL
2014-06-23 01:53:16 [9096] config: Done loading configuration
2014-06-23 01:53:16 [9096] config: Setting insalled locales
2014-06-23 01:53:16 [9096] config: Changing locale to "en_GB" because old locale "" is not in the new list of installed languages
2014-06-23 01:53:16 [9096] AMT: Installed Locale [0] = en_GB
2014-06-23 01:53:16 [9096] AMT: Reordered Locale [0] = en_GB
2014-06-23 01:53:16 [9096] AMT: config: Finding license info for payload: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2014-06-23 01:53:16 [9096] AMT: config: PayloadCode: {CFB770D7-8D43-1014-922B-CC2715FADE3F}
2014-06-23 01:53:16 [9096] AMT: config: Driver PayloadCode: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2014-06-23 01:53:16 [9096] AMT: config: Installed LicensingCode: DesignWebSuitePremium-CS6-Win-GM
2014-06-23 01:53:16 [9096] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [BridgeTalkCode] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [InDesign-CS6-Win-GM] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [EULA] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [Registration] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [Registration] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [Growl] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [Growl] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [EULAForPassive] in hive [InDesign-CS6-Win-GM] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [EULAForPassive] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [Updates] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [SuiteFeatureCount] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2014-06-23 01:53:16 [9096] AMT: Application can be serialized (Non Passive App).
2014-06-23 01:53:16 [9096] PCDService: Failed to read value for key [LicensedLocales] in hive [InDesign-CS6-Win-GM{|}LicLoc] from cache : 769
2014-06-23 01:53:16 [9096] config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_GB]
2014-06-23 01:53:16 [9096] config: Enigma Data Found from SLCache
2014-06-23 01:53:16 [9096] PCDService: Failed to read value for key [AMTConfigPath] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] from cache : 769
2014-06-23 01:53:16 [9096] PCDService: No value for key [ExpirationDate] in hive [InDesign-CS6-Win-GM] in master : 10
2014-06-23 01:53:16 [9096] AMT: Subsequent launch (serial [90148891609238039971]).
2014-06-23 01:53:16 [9096] AMT: Application state initialized. Obtaining Product License.
2014-06-23 01:53:16 [9096] AMT: Obtaining client features from cache.
2014-06-23 01:53:16 [9096] AMT: Obtaining client product info from cache.
2014-06-23 01:53:16 [9096] PCDService: No value for key [ExpirationDate] in hive [InDesign-CS6-Win-GM] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [ENABLE_GUEST] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [ExpirationDate] in hive [InDesign-CS6-Win-GM] in master : 10
2014-06-23 01:53:16 [9096] AMT: Running in PROV_APP
2014-06-23 01:53:16 [9096] PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:16 [9096] PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:16 [9096] config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2014-06-23 01:53:16 [9096] config: Using default media policy RET
2014-06-23 01:53:16 [9096] uiswitch: EULA has already been accepted.
2014-06-23 01:53:16 [9096] AMT: This is a subsequent launch. Deferring services.
2014-06-23 01:53:16 [9096] performance: AMTObtainProductLicense took 15.475057 ms
2014-06-23 01:53:16 [9096] AMT: Pre-Validating Product License.
2014-06-23 01:53:17 [9096] AMT: Services not yet loaded in this session.
2014-06-23 01:53:17 [9096] AMT: Loading services in background to get ready for Validate call.
2014-06-23 01:53:17 [9096] AMT: Spawning background thread to load services.
2014-06-23 01:53:17 [9096] performance: AMTPreValidateProductLicense took 98.811836 ms
2014-06-23 01:53:17 [9096] AMT: Starting work on prevalidate thread.
2014-06-23 01:53:17 [9096] performance: AMTGetProductClearSerialNumber took 0.012033 ms
2014-06-23 01:53:17 [9096] AMT: RW check key updated !
2014-06-23 01:53:17 [9096] AMT: AMT: PreValidating Product License.
2014-06-23 01:53:17 [9096] AMT: Launch Workflow not yet done in this session.
2014-06-23 01:53:17 [9096] AMT: Starting Background Subsequent Launch Workflow
2014-06-23 01:53:17 [9096] AMT: Starting ALM workflow.
2014-06-23 01:53:17 [9096] AMT: Initializing ALM for serialized activation.
2014-06-23 01:53:17 [9096] ALMService: Initializing as licensed app
2014-06-23 01:53:17 [9096] ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2014-06-23 01:53:17 [9096] SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.301001).
2014-06-23 01:53:17 [9096] SLCoreService: Service construction took 0.0 ms and succeed.
2014-06-23 01:53:17 [9096] ALM: _info_: LEID passed DesignWebSuitePremium-CS6-Win-GM is used to configure SLCore = 0
2014-06-23 01:53:17 [9096] ALM: _info_: Host app is Licensable App
2014-06-23 01:53:17 [9096] ALM: _info_: Got DOM List from FA_Set
2014-06-23 01:53:17 [9096] ALM: _info_: Found LEID InDesign-CS6-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AMT
2014-06-23 01:53:17 [9096] ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
2014-06-23 01:53:17 [9096] PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:17 [9096] config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2014-06-23 01:53:17 [9096] config: Using default media policy RET
2014-06-23 01:53:17 [9096] ALM: _info_: MediaTagPolicy is RET
2014-06-23 01:53:17 [9096] PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2014-06-23 01:53:17 [9096] ALM: _info_: Canonical LEID is InDesign-CS6-Win-GM
2014-06-23 01:53:17 [9096] ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
2014-06-23 01:53:17 [9096] ALM: _info_: Set Running Locale to en_GB
2014-06-23 01:53:17 [9096] AMT: Performing ALM silent license verification.
2014-06-23 01:53:17 [9096] ALM: _info_: Validate license at Post-Chrome time, running locale is en_GB
2014-06-23 01:53:17 [9096] ALM: _info_: Searching license for locale en_GB ...
2014-06-23 01:53:17 [9096] PCDService: Failed to read value for key [901488916092380399712457] in hive [RejectedSNDomain_CS5] from cache : 769
2014-06-23 01:53:17 [9096] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2014-06-23 01:53:17 [9096] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2014-06-23 01:53:17 [9096] ALM: _info_: Found existing serialization under LEID DesignWebSuitePremium-CS6-Win-GM, the serial number locale is en_GB
2014-06-23 01:53:17 [9096] ALM: _info_: This is the running locale, stop the search
2014-06-23 01:53:17 [9096] PCDService: Failed to read value for key [901488916092380399712457] in hive [RejectedSNDomain_CS5] from cache : 769
2014-06-23 01:53:17 [9096] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2014-06-23 01:53:17 [9096] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2014-06-23 01:53:17 [9096] PCDService: Failed to read value for key [901488916092380399712457] in hive [RejectedSNDomain_CS5] from cache : 769
2014-06-23 01:53:17 [9096] PCDService: Failed to read value for key [901488916092380399712457] in hive [RejectedSNDomain_CS5] from cache : 769
2014-06-23 01:53:17 [9096] config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_GB]
2014-06-23 01:53:17 [9096] SLCoreService: Syncing to license store...
2014-06-23 01:53:17 [9096] SLCoreService: Found server mkey.
2014-06-23 01:53:17 [9096] SLCoreService: Loading license references...
2014-06-23 01:53:17 [9096] SLCoreService: Found 2 license file(s)
2014-06-23 01:53:17 [9096] SLCoreService: Parsing license file [154259085.lic] succeed.
2014-06-23 01:53:17 [9096] SLCoreService: Parsing license file [65843405.lic] succeed.
2014-06-23 01:53:17 [9096] SLCoreService: License store synchronization took 208.4 ms and succeed.
2014-06-23 01:53:17 [9096] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2014-06-23 01:53:17 [9096] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2014-06-23 01:53:17 [9096] ALM: _info_: License Is Valid.
2014-06-23 01:53:17 [9096] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2014-06-23 01:53:17 [9096] PCDService: No value for key [PDApp_WF] in hive [DesignWebSuitePremium-CS6-Win-GM] in cache : 519
2014-06-23 01:53:17 [9096] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2014-06-23 01:53:17 [9096] ALM: _info_: Performing Disabled Check
2014-06-23 01:53:17 [9096] SLCoreService: Feature Acrobat_10.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Bridge_Base_5.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature CreativeSuite_6.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Dreamweaver_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Fireworks_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Fireworks_Base_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Flash_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Flash_Base_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Flash_Pro_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Illustrator_16.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Illustrator_Base_16.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature InDesign_8.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature InDesign_Base_8.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Photoshop_13.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Photoshop_Base_13.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: No value for key [DataColl] in user dictionary.
2014-06-23 01:53:17 [9096] ALM: _info_: No data collection required
2014-06-23 01:53:17 [9096] ALM: _info_: Launching Silent Activator in Emergency Mode...
2014-06-23 01:53:17 [9096] SLCoreService: Feature Acrobat_10.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Bridge_Base_5.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature CreativeSuite_6.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Dreamweaver_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Fireworks_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Fireworks_Base_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Flash_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Flash_Base_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Flash_Pro_12.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Illustrator_16.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Illustrator_Base_16.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature InDesign_8.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature InDesign_Base_8.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Photoshop_13.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Photoshop_Base_13.0 is enabled.
2014-06-23 01:53:17 [9096] SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
2014-06-23 01:53:17 [9096] PCDService: No value for key [ALM_Info_S1] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_GB] in cache : 519
2014-06-23 01:53:17 [9096] ALM: _info_: Performing Block Check
2014-06-23 01:53:17 [9096] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2014-06-23 01:53:17 [9096] ALM: _info_: Block Check ByPassed
2014-06-23 01:53:17 [9096] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2014-06-23 01:53:17 [9096] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.265 sec)
2014-06-23 01:53:17 [9096] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2014-06-23 01:53:17 [9096] config: Enigma Data Found from SLCache
2014-06-23 01:53:17 [9096] AMT: License check shows serialized product is already activated.
2014-06-23 01:53:17 [9096] PCDService: No value for key [STORE_URL] in hive [InDesign-CS6-Win-GM] in master : 10
2014-06-23 01:53:17 [9096] PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
2014-06-23 01:53:17 [9096] PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
2014-06-23 01:53:17 [9096] PCDService: No value for key [NTL_WO_SN] in hive [InDesign-CS6-Win-GM] in master : 10
2014-06-23 01:53:17 [9096] AMT: Running in PROV_APP
2014-06-23 01:53:17 [9096] uiswitch: Key Value WorkFlowType [SilentActivator]
2014-06-23 01:53:17 [9096] uiswitch: Key Value LaunchMode [postchrome]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppName [CS6 Design and Web Premium]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppPath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppLaunchPath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppRunningLEID [InDesign-CS6-Win-GM]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppDriverLEID [DesignWebSuitePremium-CS6-Win-GM]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppLicensingLEID [DesignWebSuitePremium-CS6-Win-GM]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AdobeCode [{CFB770D7-8D43-1014-922B-CC2715FADE3F}]
2014-06-23 01:53:17 [9096] uiswitch: Key Value DriverAdobeCode [{402F6F2E-5683-491C-977D-0CA599A07CAF}]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppAMTPath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AMT]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppLicensingAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppTrialSerialNumber [901487007673310060752956]
2014-06-23 01:53:17 [9096] uiswitch: Key Value ShowEULA [false]
2014-06-23 01:53:17 [9096] uiswitch: Key Value BuyURL [http://www.adobe.com/go/buy?]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AdobeIDCreated [true]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppAMTBkGndFilePath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AMT\LMResources\background.png]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppAMTLogoFilePath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AMT\LMResources\adobelogo.png]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppAMTLicenseAFAQFilePath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\OBLRes\en_GB\LicenseFAQ.html]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppAMTConnectionFAQFilePath [C:\Program Files (x86)\Adobe\Adobe InDesign CS6\OBLRes\en_GB\ConnectionFAQ.html]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppRunningLocale [en_GB]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppListOfLocales [en_GB]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppProcessID []
2014-06-23 01:53:17 [9096] uiswitch: Key Value ProductID [543]
2014-06-23 01:53:17 [9096] uiswitch: Key Value ProductVersion [6.0]
2014-06-23 01:53:17 [9096] uiswitch: Key Value Platform [0]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
2014-06-23 01:53:17 [9096] uiswitch: Key Value AppEULAFolderPath []
2014-06-23 01:53:17 [9096] uiswitch: Key Value NoTrial [0]
2014-06-23 01:53:17 [9096] uiswitch: Key Value UpgradeCheckRequired [0]
2014-06-23 01:53:17 [9096] uiswitch: Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership_uk?productID=543&release=6.0&platform=0&locale=en_ GB&source=PCSTHX]
2014-06-23 01:53:17 [9096] uiswitch: Key Value ClaimSource [nag_trial]
2014-06-23 01:53:17 [9096] uiswitch: Key Value RefreshWF [0]
2014-06-23 01:53:17 [9096] uiswitch: Key Value TrialGrace [30]
2014-06-23 01:53:17 [9096] uiswitch: Key Value TrialLeft [30]
2014-06-23 01:53:17 [9096] uiswitch: Key Value ApplicationLaunchMode [LaunchMode_UI]
2014-06-23 01:53:17 [9096] uiswitch: SilentActivator
2014-06-23 01:53:17 [9096] uiswitch: Silent Activator
2014-06-23 01:53:17 [9096] uiswitch: Launched
2014-06-23 01:53:17 [9096] ALM: _info_: Entered ALM_NeedANAG
2014-06-23 01:53:17 [9096] PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [901488916092380399712457] in cache : 519
2014-06-23 01:53:17 [9096] ALM: _info_: Exiting ALM_NeedANAG
2014-06-23 01:53:17 [9096] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:17 [9096] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
2014-06-23 01:53:17 [9096] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:17 [9096] PCDService: No value for key [Updates] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
2014-06-23 01:53:17 [9096] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2014-06-23 01:53:17 [9096] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe InDesign CS6\updaternotifications.dll
2014-06-23 01:53:17 [9096] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe InDesign CS6\updaternotifications.dll
2014-06-23 01:53:17 [9096] AUMService: IsUpdaterEnabled call
2014-06-23 01:53:17 [9096] AUMService: IsUpdaterEnabled call succeeded
2014-06-23 01:53:17 [9096] ALM: _info_: Deactivation menu is enabled
2014-06-23 01:53:17 [9096] AMT: Completed Launch Workflow successfully.
2014-06-23 01:53:17 [9096] AMT: Calling AUM API to create scheduler entry to be used by updater.
2014-06-23 01:53:17 [9096] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:17 [9096] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
2014-06-23 01:53:17 [9096] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2014-06-23 01:53:17 [9096] PCDService: No value for key [Updates] in hive [{CFB770D7-8D43-1014-922B-CC2715FADE3F}] in master : 10
2014-06-23 01:53:17 [9096] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2014-06-23 01:53:17 [9096] AUMService: IsUpdaterEnabled call
2014-06-23 01:53:17 [9096] AUMService: IsUpdaterEnabled call succeeded
2014-06-23 01:53:17 [9096] AUMService: Get LEID xml call
2014-06-23 01:53:17 [9096] AUMService: Get LEID XML call succeeded
2014-06-23 01:53:17 [9096] AMT: AUM GetLEID called with status =0.
2014-06-23 01:53:17 [9096] AMT: Checking client features against cache.
2014-06-23 01:53:17 [9096] AMT: Feature InDesign_Base 8.0 is licensed (was licensed).
2014-06-23 01:53:17 [9096] AMT: Feature InCopy_Base 8.0 is unlicensed (was unlicensed).
2014-06-23 01:53:17 [9096] AMT: Validating client product info against cache.
2014-06-23 01:53:17 [9096] PCDService: No value for key [ExpirationDate] in hive [InDesign-CS6-Win-GM] in master : 10
2014-06-23 01:53:17 [9096] AMT: Starting Data Collection for SWTag_Init()
2014-06-23 01:53:17 [9096] AMT: DoISOTagging() productCanonicalLEID = InDesign-CS6-Win-GM;outMappedLEID = DesignWebSuitePremium-CS6-Win-GM, unused = DesignWebSuitePremium-CS6-Win-GM
2014-06-23 01:53:17 [9096] AMT: DoISOTagging() productPayloadCode = {CFB770D7-8D43-1014-922B-CC2715FADE3F};driverPayloadCode = {402F6F2E-5683-491C-977D-0CA599A07CAF}
2014-06-23 01:53:17 [9096] AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; DesignWebSuitePremium-CS6-Win-GM; en_GB
2014-06-23 01:53:17 [9096] AMT: DoISOTagging() License Status = activated
2014-06-23 01:53:17 [9096] AMT: DoISOTagging() Tags 901488916092380399712457; 6.0; RETAIL
2014-06-23 01:53:17 [9096] AMT: DoISOTagging() Product Version 6; 0
2014-06-23 01:53:17 [9096] AMT: AMT: Product License PreValidated.
2014-06-23 01:53:17 [9096] AMT: Prevalidate indicates license is good and no UI required.
2014-06-23 01:53:17 [9096] performance: PreValidate thread took 379.182220 ms

Here's a few that weren't posted too:
Check these out:
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I hope this helps!

Adobe InDesign Quitting on Start Up

I recently purchased a 17" MacBook Pro, and while the other applications of my version of Adobe CS3 (Illustrator, Photoshop, etc.) work fine, InDesign simply crashes on start up. It works fine on my two-year old iMac.
I appreciate it's third party software, but wondered if it's an issue with a conflict on my MacBook (fonts?). I'd appreciate any ideas ... Thanks.

Yes, you'll probably get a better answer at the Adobe.com forums.
BUT, a quick fix may be to delete the preferences file. I'm not sure where exactly it might be on a laptop system (are there users like on a desktop?), but on a desktop it's in either your user/library/preferences or in your hd/library/preferences. It will be called com.adobe.indesign.plist. You can safely delete that file (NOT while running InDe) and it will create a new one when you next launch.
Good luck. I feel your pain!

Adobe bridge won't start anymore. Icon is hopping and then it shuts down..

Could someone help me with this. After trying to install output module in bridge cc, bridge won't start anymore. The icon is hopping for a few seconds and then the appllication is shut down.

Oh ok - Thankyou for that. I will be ringing them tomorrow and I will not be happy ! And I'm hoping they can suggest what I'm suppose to do about getting it back to them as I can't take it in myself. SO so angry!!! Does people getting it back in a worse state happen often? :| do read these discussion boards? I hope they do!!!

CS2- Adobe Updater won't start

I have Photoshop CS2 and have recently started to use it after a long hiatus. When I start it, I get a message that Adobe Updater would not start, and something (the updater?) should be reinstalled. CS2 seems to be working perfectly. What should I do, besides ignoring that message?
Also, can someone tell me what the latest version of the Adobe Raw Converter is which is compatible with CS2?

I'll be happy to answer your questions in the Camera Raw forum or the DNG forum, respectively.
http://forums.adobe.com/community/cameraraw
http://forums.adobe.com/community/dng#
For the list of which camera models are supported in each version of the Adobe Camera Raw plug-in, see:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407111&sliceId=2
bobgoldstein wrote:
My raw files come from an Olympus E-510 camera, and are you
suggesting that they might NOT be compatible with ACR 3.7?
Correct, they are NOT. You would need at least ACR 4.1, which does NOT run in CS2.
bobgoldstein wrote:
And that
converting them to DNG would allow further processing in CS2?
Correct again. Use the DNG Converter 5.3. It is a stand-alone application and you should always use the latest version.

Adobe acrobat won't start and icon missing

When I try to start acrobat it opens and then closes. I don't even get a chance to open a file.
I have tried to delete it but it won't. It says its uninstalling but never finishes. (Waited 30min with no change) restarted my Playbook and it still doesn't work.
At some point I lost my adobe acrobat icon, its has a space on my screen with the name but no icon.
Any ideas how to get acrobat working again?
Right now I'm thinking a security wipe is the only way.(And I don't want to do that)
Thanks
Solved!
Go to Solution.

hmmm, sorry I couldn't be of more help. Maybe try settings permissions to denied then try to delete. If that doesn't work then you might have to do a factory reset.. I am in the same boat, my video and games and freezing and am left with little choice but to try a total reset... I will let you know how it goes...

InDesign won't start up anymore

I have the Adobe Creative Suite CS6 Design Standard, on a PC with Windows 7. The Suite was working great until the other day, when I couldn't get InDesign to start up. I get the error message: "The application was unable to start correctly (0xc0000006). Click OK to close the application." Both Illustrator and Photoshop still work fine.
I tried uninstalling the latest Windows updates, since they were installed about the time InDesign quit working, but I still have the same problem.
If anyone could help me, I would appreciate it!

How do you feel about opening the case and fiddling? Do not attempt this at home unless you are comfortable and understand the risk involved.
How much RAM? How many sticks? If you have at least two sticks, you should be able to pull one, or a pair if you have four leaving memory in Bank 1 (make sure you are static-safe -- a ground strap is the recommended method, but if the machine is plugged in and turned off you can touch the case to discharge before you pull the RAM -- and handle the memory carefully only be the edges). Restart the machine and test If it doesn't boot, odds are the remaining memory is in the wrong bank). If you get the same error, swap the memory you left in with what you took out and try again. If it's bad memory, this should let the program start.
I'd also recommend you run a CheckDisk cycle on the hard drive.

Indesign won't start downloading process on Windows 8.1.

I've tried to download CC InDesign muptiple times but it doesn't get past the initalizing installer, infact it doesn't even start initalizing, the pop up screens shows up and then it just sits there. I've restarted to computer a couple times and tried again. I've gone through my temp files and made sure no files were left over and tried again. Still nothing. Help!!

Natia09123 I would recommend reviewing your installation logs for InDesign CC to determine the error which is preventing you from installing the software. Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate and interpert your installation log files. You are welcome to post any specific errors you discover to this discussion thread.

Urgent Question:Indesign won't start up

the program indesign from CS5 Design premium has decided to just stop opening & running. I've re installed it 2x. It won't accept updates. this is ridiculous. Pay a lot for the programs so its not fun when they just stop working.

Some of my suggestions
If you are using windows OS, you can try opening the application as "Run as Administrator".
while installing the Design premium, did you install the full pack or just InDesign. try installing full pack or vise versa.
check for the system requirement before installing the software.
login to your system as admin and try installing it again.
if anything did not work, try installing it in another computer. If it works then the issue could be in your OS. you can format and install the OS again.
last chance is contact Adobe support.
hope it helps.

Adobe Bridge won't start. Shows message: Adobe Bridge CC has stopped working

Running Windows 8, with 16GB memory, running 64-bit Bridge. When I try to start Bridge it loads, shows main screen, then immediately shows dialog that says Adobe Bridge CC has stopped working. Only options are to debug or close program. I did Ctrl/Click and cleared the three resets and I also tried running it as admin.
So far, I'm one for three with the Creative Suite. Installed PS on the above box, works fine, But can't install PS on my Mac--more than an hour with TS with no joy. And now can't launch CC on Windows.

This problem has been solved by Microsoft, rebuilt Win7. I would like to delete my question to reduce clutter here but I don't know how to delete it. A moderator may delete this if they wish or someone can add to my reply and instruct me. Thanks!

Any Adobe app won't start - clean install

Hi there,
My name is Andrea. I have a MAC MINI with two partitions. One with OS X 10.9.3 and the second with WIN7. On both I am running Adobe CC app. On MAC partition is working fine. On WIN7 I had an issue. At some point any applications I tried to open were doing a loop asking me to sign in, Saying that it is fine, I am logged in and I can ontinue to use the app then next screen was asking me again to log in.
1. Today I uninstalled each application. I ran Adobe_Creative_Cloud_Cleaner_Tool selecting to remove ALL.
2. I restarted WIN partition.
3. Installed again the Creative Cloud Desktop app.
4. Installed InDesign, for example.
5. Then I tried to open InDesign. Same issue. Let me illustrate it for you.
InDesign installed without errors.
Instalation confirmed. the InDesign is OK and updated.
Confirmation that I am logged in.
[Image with personal Identification removed by moderator]
Launching InDesign. That screen is poping up. Why? Have no clue. Anyway, I hit SIGN IN.
[Image with personal Identification removed by moderator][Sign in Screen]
Then the next screen is poping up. I hit CONTINUE.
[Image with personal Identification removed by moderator]
Well, SURPRISE. Am I in Twilight Zone or what?
[Image with personal Identification removed by moderator]
So, I tried another approach. I selected NOT YOUR ADOBE ID. I filled in the informations and hit SIGN IN, again.
[Image with personal Identification removed by moderator]
Will it work this time? Hmmm.
[Image with personal Identification removed by moderator]
NOUP. Something is wrong.
[Image with personal Identification removed by moderator]
Kindly help me to solve out the issue. I would not want to install WIn again, but if it is the only solution, let me know.
Best regards,
Andrea
Message was edited by: Peter Spier
NEVER post your login credentials on a public forum....

Hi there,
Here are the news. No improvement.
I disabled AV. I uninstalled all Adobe app, including Creative Cloud desktop app. I ran Adobe CC Tool Cleaner. It says that everything went OK, without errors.
I deleted the opm.db file as per instructions you pointed it out. By the way, thank you very much for your help on that. I mean it, it is not sarcasm.
I restarted my computer on WIN7 partition. Installed Adobe Creative Cloud desktop app. Installed Adobe Acrobat Professional, Adobe Creative Cloud sync'ed the fonts I had used before. That encouraged me to think that will work perfectly. After Acrobat installed I opened it and it worked. So, I decided to install InDesign, Photoshop and Illustrator. Big mistake. After spending good minutes waiting for applications to install, when I opened InDesign, it behaved the same. I tried opening Illustrator and Photoshop. Same behaviour. It is a loop in which I am constantly asked to log in.
I would really appreciate if someone from Adobe can come up with a real solution.
Best regards,
Andrea

Adobe InDesign won't open docs in Win 7

I'm setting up a new desktop PC that came with pre-installed Windows 7 Home Premium, V 6.17601 Service Pack 1, 64-bit. I installed all Important updates, which included SP 2 & 3.
I then installed Adobe Creative Suite CS4 Design Standard (previously run problem-free on Windows Vista).
I didn't know about de-activating the apps before installing them. I just put in the CS4 CDs and all apps installed. No hassle. All apps opened. Photoshop works fine. Illustrator wouldn't open due to plug-in problem. I ran it through the Windows Program Compatibility tool and it now works fine.
The problems are with InDesign and Adobe Acrobat 6 (solve that later).
When I try to open previously-created ID documents, I get the error message: "Cannot open xx.indd. Please upgrade your plug-ins to their latest versions, or upgrade to the latest version of InDesign".
I can't find anything about upgrading plug-ins to latest versions. How can I do this?
I am current with all InDesign updates. I've tried running the app as an administrator and used the Compatibility Tool (I've tried using the possible different settings, each in turn, for Windows Vista, Vista SP1, Vista SP 2 and XP (SP2 and 3). I still get the same error message. I can create new InD docs, but not open any of my previous work.
I even tried changing the plug-ins in the one place I could see, under Help > Configure Plug-ins. .I tried all 3 of the possible configurations: Required, then All, then Adobe, to no avail.
Can anyone help me? If this forum isn't the right place for me to be, can someone please indicate a workable Adobe forum??? Thank you so much.

Hi
I never changed the version of InDesign. It's still version 3.01 (part of the package CS4 Premium). My old computer died, I got a new one, and I did a new install of CS4 on the new machine.
On the old computer running Windows Vista, I could open these ID documents. Now on the new computer running Windows 7, I can't open them. The error message I get is to upgrade my plug-ins to their latest versions or upgrade my software.
What changed here was my OS - from Windows Vista to Windows 7. In my original post, I list all the steps I have taken to try to deal with the compatibility problem. To no avail. And when I try to follow the suggestion in the error message (to "upgrade my plug-ins"), I can find nothing on this topic. I don't know how to do what the error message suggests as a solution. Am I missing something about this?
I certainly don't want to have to purchase a whole new Creative Suite; CS4 isn't that old. And it's a lot of money.
Additonal help really appreciated!
Joan

Adobe reader won't start

On my virgin system (no malware), win 7 x64 was a good working old adobe reader 9.
Offered an update, I accepted for update XI. And since them won't run any adobe reader.
I tried reinstall, repair, cleaning tool, restart you offered before.
I tried it on a different but similar, virgin machine and received the same error.
Came up a frosty adobe reader window and after 5 sec it disappears. Nothing helps...
I don't want to complaining about your free reader, but... It was not a great job...

Three things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Adobe Audition won't start C++ runtime error

Hi, I downloaded and used the trial version fine for the full trial time. Decided to purchase this weekend. It's not a cheap piece of software, so I'm hoping for some decent support here.
I managed to run the full unlocked version a few times without problems. I haven't installed anything else since it last ran. I did notice that it seemed slightly sluggish today.... then when I tried starting it later:-
Bang!
"Runtime Error" Program C:\Progra...
This application has requested the Runtime to terminate it in an unusual way. Please contact the applicaton's support team for more information"
I tried a complete uninstall, restart, reinstall... same error. I'm not finding anything relevant in this or other support forms. The error message isn't tellin gme too much either.
Help please!

OK, I worked it out. I just renamed the whole settings directory here:-
C:\Users\[username]\AppData\Roaming\Adobe\Audition\
and it lets me back in... don't what I've lost but at least I'm in phew.
Thanks for he help... cough.

Adobe InDesign Won't Start

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