Adobe Installer Hangs Up on MacBook Pro running OSx 10.7.5
I can get the Audition CS6 disk image onto my mac via Download assistant or directly. But when I try to install the Adobe Installer hangs up during "Initializing Installer" and forces me to do a hard reboot.
The same procedure works just fine on my mac running OSx 10.6.8
Any remedies?
OK. I didn't find anything useful in the Troubleshoot section. Here's the PDApp.log in it's entirety for the latest installation attempt:
Fri Dec 28 14:38:20 2012
[INFO] Setup - Build Version - 6.0.335.0
Fri Dec 28 14:38:20 2012
[INFO] Setup - Logging Level verbosity Set to 4
Fri Dec 28 14:38:20 2012
[INFO] Setup - TimeLog: Bootstrapper Start
Fri Dec 28 14:38:20 2012
[INFO] Setup - TimeLog: Start initial checks
Fri Dec 28 14:38:20 2012
[INFO] Setup - Launch Path set to /Volumes/Adobe Audition CS6/Adobe Audition CS6
Fri Dec 28 14:38:20 2012
[INFO] Setup - Found 6 packages in setup manifest
Fri Dec 28 14:38:20 2012
[INFO] PIM - Build Version - 6.0.335.0
Fri Dec 28 14:38:20 2012
[INFO] PIM - Logging Level verbosity Set to 4
Fri Dec 28 14:38:20 2012
[WARN] PIM - Detected Old content in USF trying to delete it...
Fri Dec 28 14:38:21 2012
[WARN] PIM - Successfully deleted old content...
Fri Dec 28 14:38:21 2012
[INFO] PIM - Build Version - 6.0.335.0
Fri Dec 28 14:38:21 2012
[INFO] PIM - Logging Level verbosity Set to 4
Fri Dec 28 14:38:21 2012
[INFO] PIM - CREATE PIM Instance ...
Fri Dec 28 14:38:21 2012
[INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Dec 28 14:38:21 2012
[INFO] PIM - SUCCESS Created Tables.
Fri Dec 28 14:38:21 2012
[INFO] PIM - PIM Database is Up To Date.
Fri Dec 28 14:38:21 2012
[INFO] PIM - Updater Inventory location:/Volumes/Adobe Audition CS6/Adobe Audition CS6/Install.app/Contents/Frameworks/UpdaterInventory.framework/UpdaterInventory
Fri Dec 28 14:38:21 2012
[INFO] PIM - PackageCheck: Package id DF1EA1EE-7B19-4CC4-8950-BEB6D7F70191 not installed on the system. Size required: 49365843
Fri Dec 28 14:38:21 2012
[INFO] PIM - PackageCheck: Package id 36C746D4-D32C-422A-9B0F-F3719DAA3DF8 not installed on the system. Size required: 2889421
Fri Dec 28 14:38:21 2012
[INFO] PIM - PackageCheck: Package id 5C2E838A-E0AD-4727-B8FD-54DA0C7A6FBB not installed on the system. Size required: 15633430
Fri Dec 28 14:38:21 2012
[INFO] PIM - PackageCheck: Package id B5032FD8-3CFB-4FA1-9051-811EB16A189B not installed on the system. Size required: 4237309
Fri Dec 28 14:38:21 2012
[INFO] PIM - PackageCheck: Package id 59792158-B2AE-4670-8F68-EB7DE9535F3D not installed on the system. Size required: 13952220
Fri Dec 28 14:38:21 2012
[INFO] PIM - PackageCheck: Package id 7EF4FA31-DD11-4D7E-A9D0-7C1526746C65 not installed on the system. Size required: 16135843
Fri Dec 28 14:38:21 2012
[INFO] PIM - PackageCheck: Package id F07FC360-0D5A-46FA-97FE-D317850ECBFF not installed on the system. Size required: 22302498
Fri Dec 28 14:38:21 2012
[INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 136968220
Fri Dec 28 14:38:21 2012
[INFO] PIM - freeDiskSpace ... 551884427264
Fri Dec 28 14:38:21 2012
[INFO] Setup - TimeLog: End initial checks
Fri Dec 28 14:38:21 2012
[INFO] Setup - TimeLog: Begin Installing
Fri Dec 28 14:38:21 2012
[INFO] PIM - START installPackage at file /Volumes/Adobe Audition CS6/Adobe Audition CS6/packages/core/PDApp.pimx
Fri Dec 28 14:38:21 2012
[INFO] PIM - Validating package file: '/Volumes/Adobe Audition CS6/Adobe Audition CS6/packages/core/PDApp.pimx'
Fri Dec 28 14:38:21 2012
[INFO] PIM - Validating package file: '/Volumes/Adobe Audition CS6/Adobe Audition CS6/packages/core/PDApp.pima'
Fri Dec 28 14:38:21 2012
[INFO] PIM - SUCCESS insertPackageUpdateList.
Fri Dec 28 14:38:21 2012
[INFO] PIM - SUCCESS insertAppletRegInfoList.
Fri Dec 28 14:38:26 2012
[INFO] PIM - SUCCESS installPackage at file /Volumes/Adobe Audition CS6/Adobe Audition CS6/packages/core/PDApp.pimx.
Fri Dec 28 14:38:26 2012
[INFO] PIM - START installPackage at file /Volumes/Adobe Audition CS6/Adobe Audition CS6/packages/D6/D6.pimx
An "ls -l of /Volumes/Adobe Audition CS6/Adobe Audition CS6/packages/D6 shows:
total 3704
-r--r--r--@ 1 pa23771 MITLL\Domain Users 1864625 Apr 6 2012 D6.pima
-r--r--r--@ 1 pa23771 MITLL\Domain Users 25197 Apr 6 2012 D6.pimx
-r--r--r--@ 1 pa23771 MITLL\Domain Users 1832 Apr 6 2012 D6.sig
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10/13/11 2:10:04.777 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air
10/13/11 2:10:04.777 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:10:06.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[916] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141006_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:10:06.148 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160631_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:05.254 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:15:05.254 PM Adobe AIR Installer: Commandline is: -psn_0_319566
10/13/11 2:15:05.254 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:15:05.936 PM Adobe AIR Installer: -[__NSCFType backingScaleFactor]: unrecognized selector sent to instance 0x14f160
10/13/11 2:15:33.948 PM com.apple.launchd.peruser.501: ([0x0-0x4e04e].com.adobe.air.Installer[942]) Job appears to have crashed: Bus error: 10
10/13/11 2:15:34.108 PM ReportCrash: Saved crash report for Adobe AIR Installer[942] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141534_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:34.111 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124814_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:16:58.472 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:17:01.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:17:11.933 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:17:15.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:17:18.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:17:18.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:17:22.468 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:18:55.979 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:18:55.980 PM Adobe AIR Installer: Commandline is: -psn_0_114716
10/13/11 2:18:55.980 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:19:03.180 PM com.apple.launchd.peruser.501: ([0x0-0x1c01c].com.adobe.air.Installer[213]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:19:03.740 PM ReportCrash: Saved crash report for Adobe AIR Installer[213] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141903_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:19:03.869 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124844_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:07.124 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:22:07.124 PM Adobe AIR Installer: Commandline is: -psn_0_143395
10/13/11 2:22:07.124 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:22:08.402 PM com.apple.launchd.peruser.501: ([0x0-0x23023].com.adobe.air.Installer[265]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:22:08.577 PM ReportCrash: Saved crash report for Adobe AIR Installer[265] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142208_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:08.580 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-125045_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:51.786 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:23:51.786 PM Adobe AIR Installer: Commandline is: -psn_0_167977
10/13/11 2:23:51.786 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:23:53.029 PM com.apple.launchd.peruser.501: ([0x0-0x29029].com.adobe.air.Installer[301]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:23:53.194 PM ReportCrash: Saved crash report for Adobe AIR Installer[301] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142353_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:53.197 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-131826_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:25:38.323 PM sudo: Steve : TTY=ttys000 ; PWD=/Users/Steve ; USER=root ; COMMAND=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:25:38.908 PM Adobe AIR Installer: Commandline is: -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:25:40.304 PM ReportCrash: Saved crash report for Adobe AIR Installer[315] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142540_localhost.crash
10/13/11 2:26:06.354 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:06.354 PM Adobe AIR Installer: Commandline is: -psn_0_184365
10/13/11 2:26:06.354 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:07.682 PM com.apple.launchd.peruser.501: ([0x0-0x2d02d].com.adobe.air.Installer[322]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:07.841 PM ReportCrash: Saved crash report for Adobe AIR Installer[322] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142607_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:07.845 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132020_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:56.590 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:56.590 PM Adobe AIR Installer: Commandline is: -psn_0_225335
10/13/11 2:26:56.590 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:57.864 PM com.apple.launchd.peruser.501: ([0x0-0x37037].com.adobe.air.Installer[349]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:57.989 PM ReportCrash: Saved crash report for Adobe AIR Installer[349] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142657_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:57.993 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:29:01.315 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:29:44.576 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:29:48.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:30:01.170 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:30:01.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:30:05.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:30:05.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:30:07.196 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:30:09.005 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:33:54.896 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:33:54.896 PM Adobe AIR Installer: Commandline is: -psn_0_110619
10/13/11 2:33:54.896 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:34:03.677 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.Installer[216]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:34:04.337 PM ReportCrash: Saved crash report for Adobe AIR Installer[216] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-143404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:34:04.480 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132448_Stephen-Wrights-MacBook-Pro.crashRobert.Delfs wrote:
1. Brand new MacBook Pro 2.5 GHz Intel Core i7 machine with two graphics chips (Intel HD Graphics 3000+ AMD Radeon HD 6770M), with OS X 10.7.2 Lion (Build 11C74) pre-installed.
2. Attempting to download latest version of Photoshop CS5 fails.
a. Downloading CS5 from Adobe.com requires pre-installing Adobe Download Assistant.
b. Adobe Download Assistant can be downloaded but cannot be installed because it requires pre-installing Adobe AIR.
c. Adobe AIR can be downloaded but won't install. Sometimes it issues error msg saying it requires most recent version of Adobe AIR, other times there is no screen activity after attempting to install from <AdobeAir.dmg>.
2. There is no option to turn off automatic graphics switching in Energy Saver System Preferences on this computer, so that suggested solution does not work.
3. Turning off (unchecking) "Automatically reduce brightness before display goes to sleep" has no effect — still unable to install AIR.
This is a nightmare. The reason I bought this computer rather than a less expensive model was to run Lightroom (which did install OK) and Photoshop CS5. HELP!
Robert
My suggestion would be to reinstall Lion from zero. No update.
I did that, and now I can install / uninstall Air without problems.
The installation takes about 20 minutes... -
I am trying to set up an older Airport as a "range extender" with MacBook Pro. Message is I need to use Airport Utility 5.6. I downloaded it, but installation fails every time. I'm on Lion. Any suggestions out there? Thanks, Allen
AirPort Utility 5.6 for Lion will only work for systems running OS X 10.7.2.
To install it on later versions requires the workaround described in this thread: How do I configure an Airport Express when I get this message in Airport Utility? "This version of AirPort Utility doesn’t support this base station."
Pay attention to the caveat in the final paragraph, restated here for emphasis:
Keep in mind that Apple's decision to abandon support for your original AirPort Express was for reasons known only to them. Remember that you are using obsolete equipment, should some future OS X feature not work for you.
I am trying to set up an older Airport as a "range extender" with MacBook Pro.
The only way to "wirelessly extend" a wireless network using the original 802.11b/g - only AirPort Express or Extreme is to implement a WDS, a woefully inefficient compromise that's difficult to configure even for experienced users. You can use an original Express or original AEBS as an additional wireless access point for a wired LAN in a "roaming network" though. -
I have late 2012 edition Macbook Pro, I have a internet connection with does not run smoothly It gets disconnected and reconnects Thus I failed everytime when I update my OSX Mountain Lion to Mavericks in App Store. My friend just bought 2013 end Macbook Air whicch have OSX Mavericks pre installed.
I was hoping if I can create a OS X version in pendrive from his laptop and use that to install and thuss also update OS on my Mountain Lion.
Kindly explain me in detail how to perform this.
I have already taken back up of all files and I am ready to total clean my laptop.
And I want to update to Maverick so I can thus further update to upcoming OS X Yosemite.The Mavericks on the Air is probably machine specific since it came pre-installed, so it wouldn't work on your computer. See if your friend will let you access the App Store, where you can sign in using your Apple ID and download the installer. You can use this free program to copy the installer and update your computer.
Bootable USB Flash Drive – Diskmaker X -
My mid 2010 Macbook pro running OSX 10.8.4 sd card reader will not work
I have a Macbook Pro 13" mid 2010 model running OSX 10.8.4. I don't use the card reader very often so I can't tell you the last time it worked, but I have used it a few times without issue. (probably not for at least a year though)
I searched the forums and it seems this was an older problem with lots of suggested fixes. I tried blowing air through the slot and I also went looking for XQuartz but cannot find it under my utilities. (I assume it must be in the X11 category that is no longer supported under 10.8.4?)
I have tried putting it in all the way and pulling it out slightly as one person suggested and that also did not work.
Any ideas? For the first time in a long time I need the card slot and it doesn't feel like cooperating. LOL
edited to add that I am trying to access a Sony SDHC 32GB card model SF-32NX
Thanks in advance,
WayneIf you haven't already done so, eject the card by dragging its icon to the Eject icon in the Dock (where the Trash icon usually is.) Make sure the write-lock switch on the card is in the unlocked position. Then reinsert the card and test.
If there's no change, and the same happens with more than one card, the card reader is stuck in write-locked mode. I don't generally advise do-it-yourself hardware repair, but one ASC member managed to fix this problem. I haven't tried the fix myself and I can't offer any guidance beyond what's in that discussion. If you cause damage, don't expect your warranty to cover it. I suggest you instead make a "Genius" appointment at an Apple Store. -
Can I recover FileVault data when the sparsebundle was deleted on a MacBook Pro running OSX 10.6.8?
I have a MacBook Pro that I purchased from a friend of mine. He reformatted it before giving it over to me, and he left me a couple of install files in the Downloads folder before he gave it to me. When I got it, I turned on FileVault because encrypting my data seemed like a good idea. Little did I know that it would end up biting me in the butt.
I tried to add music files from my iPod to the laptop. It didn't work properly, so I deleted those files and tried again. Same issue, and I deleted them again. I noticed, though, that the laptop acted like both copies of those files were still on board, and half my HD was filled up with almost nothing on the computer. I used Disk Inventory to find out why, and found that all that excess data was locked up in a hidden file called a sparsebundle. Disk Inventory removed that file, and then the laptop stopped working. I couldn't get my applications to run properly, and when I restarted the computer, I couldn't log in at all. I rebooted and created a new Admin account so I could get into the laptop.
Now I'm trying to recover all the files that I had put onto the laptop before I had to reboot. They appear to still be there, and I have a copy of the computer in its current state backed up through Time Machine. The programs that were on it before the reboot mostly still worked (exception Firefox, so I'll just reinstall that and hope it works).
Is there any way for me to recover the files that are currently still locked up under FileVault? I have copies of DiskWarrior 4.0 and TechTool Pro 4.6.1, but neither seems to work with OSX 10.6.8. Any help in recovering the "lost" files would be appreciated.
Alternately, if the files cannot be directly recovered: if I have to completely reinstall everything, will having the Time Machine backup of the extra programs my friend had installed let me keep those programs after a reinstallation of OS X?
My thanks to the community in advance for any assistance that can be offered.oh, I thought I had seen it. I will do a re-install of Snow Leopard, hopefully then I can find it.
Thank you very much, I will let you know how it goes.
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