(Adobe Installer) Launching Creative Cloud Desktop taking too long

This is my first post so I do not know if this is the right section to post this or not.
I am installing Creative Cloud Student edition and the adobe installer has been stuck on "launching creative cloud desktop" for about 3-4 hours now, and I don't think it should take this long. I'm afraid if I restart the download, it will have to download again and take another 3-4 hours I just waited.
Is it supposed to take this long, or is there something wrong and I should restart?

Dealth Emitio are you on a managed network? If so you may want to review Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
If not then please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for possible solutions to resolve your current installation error.

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Why is Downloading Creative Cloud desktop taking so long?

It is an unusually large file size, or are many people experiencing this issue? It seems to have been stalled for two hours - no movement. My internet connection is fine.

Nicko12 are you on a managed network? If you are facing difficulties with the download process then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

I cant launch creative cloud desktop app... it is already installed...

i cant launch creative cloud desktop app... it is already installed...

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Launching Creative Cloud Desktop shows a looping notification about add-ons (OSX)

Hi,
Since some days after launching Creative Cloud Desktop (eg. at bootup) I get a looping notification saying
"to install or remove Adobe add-ons it's necessary to have administrative rights" (shown in Italian here)
This notification goes away after 5 seconds as OSX standard and comes back in loop for 5-6 times then stops.
If I click on the notification I'm asked administrator password, but the problem is not solved.
I've already tried to re-install CC Desktop, repair disk permissions without success.
This is not started with the new CC2014 release but was happening a few days before as well.
Any help? Logfiles?
Thanks.

Some 10.9.3 links
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Creative Cloud is taking too much time to load and is not downloading the one month trial for Photoshop I just paid money for.

Creative Cloud is taking too much time to load and is not downloading the one month trial for Photoshop I just paid money for.

stop the download if it's stalled, and restart your download.

Installation Error (7) Adobe Edge Animate - Creative Cloud Desktop Application

I would greatly appreciate help with this, I have scoured the adobe forumns and google and am unable to find a solution. I am trying to download Adobe Edge Animate from the creative cloud desktop application (PC) and it gives me this error
!Installation Failed - Learn More
When I click on learn more it says
Installation failed
Errors encountered during installation.(7)
More information
However the more information button does not do anything when clicked. I have had no problems installing my other application, updates and trials with the creative cloud desktop app.
I have ignored this issue for weeks but I have reached the point in a work project where I need to use the program. The Desktop application is up-to-date and I even tried disabling my firewall/antivirus but it made no difference.
Few other details:
I ran the adobe cleaner for CS6 programs before installing the creative cloud.
The program fails at 51% Installation.
Please please please help. Thank you for any information you have and any time you can dedicate to this issue I am having.

Thank you Jeff, I followed your directions and may have found the issue yet I do now know how to resolve it.
Some Background:
When I first installed the Creative Cloud Desktop Application a couple weeks ago I had my main hard drive partitioned into C: and D:.
Because of limited space of my C drive I changed the application install directory (in the Desktop App preferences) to D:. Despite this it was still installing all the programs to the C:/default path.
I had posted concerns about this on the forumn after trying restarting and reinstalling yet nothing worked. Despite it listing D: as the install directory it would not install there.
So finally I just decided to unpartition the drive back to only C: Prior to the unpartition I was transfering the conents of D to a seperate hard drive and I changed the preferences back to C: in the Desktop app.
As I was waiting for the files to transfer I decided to start a trial install (as the transfer was taking a while.) Pushing me over the line of frustration into amusment it then proceeded to install to my D: drive. At this point it was just doing the opposite of what I wanted. Regardless I continued with the unpartition and all the applications I have downloaded installed fine since then to my new larger C drive.
When I looked into the error log for the Edge Animate I noticed this
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | - 0 fatal error(s), 1 error(s)
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | Win OS version: 6.1.0.0 64 bit Type: 1
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | Please search the above error string(s) to find when the error occurred.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | These errors resulted in installer Exit Code mentioned below.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | -------------------------------------------------------------------------------------
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:505 | [INFO] | | OOBE | DE | | | | 4300 | Exit Code: 7 - Unable to complete Silent workflow.
08/09/13 15:21:39:505 | [INFO] | | OOBE | DE | | | | 4300 | Please see specific errors for troubleshooting. For example, ERROR: DW041 ...
This issue just wont leave me alone.
As I mentioned before the install directory has been set back to C since before the unpartition and all the other programs have installed fine. Are there somewhere that secret preferences are stored? This is all the more unbelievable as I prior to reading your instructions I uninstalled the creative cloud desktop app, ran the adobe cleaner for any pre-CC applications as well as a registry cleaner and reinstalled the Desktop App and tried again.
Thank you very much for directing me to the reason for the error, can you help me figure out why the CC Desktop App is doing this?

I downloaded creative cloud but once i opened it, it closed right at the part where it says launching creative cloud desktop

So i downloaded Photoshop before and it was a trial version. I had too restore my PC (for another reason that has nothing to do with creative cloud or Photoshop) to a date when I didn't have creative cloud or Photoshop. So once I tried getting creative cloud again, I got to the part where it says launching creative cloud and it just closed and it never opened creative cloud

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html

Error code 68 during installation of creative cloud desktop application

Hey there,
I try to install the creative cloud desktop application, after some minutes the installation is aborted with error code 68.
Can anybody tell me the reason why?
b r
Gerald

Sorry, you were right, the error code was 62.
I used the registry cleaner tool and restarted installation, but it failed again:
This time I got a start icon on my desktop and many files in the Adobe Creative Cloud Directory.
But the application doesn't work.
b r
Gerald

Trouble launching Creative Cloud Desktop App

I am trying to download acrobat from the download centre and when I do it directs me to launch the CC app on my desktop, however when I go to the app I get a pop up window which I can't seem to exit out of no matter what I try and it wont let me access the main window. I have placed a screenshot below if anyone can help it would be great. I am using windows 8.
Thanks in advance,
Louise

Anyone any idea's as I need it for a project for work due tomorrow? Thanks!

Can not connect to adobe installer for creative cloud after purchase

any body else have issues

I just purchased Photoshop, but it won't download. Browser window says "Photoshop is downloading....", but nothing's happening.

SAP IDES Installation u2013 Import ABAP Phase taking too long issue

Hello,
I have been trying to install IDES ECC 6.0 on a dektop with 3.2GB RAM and intel pentiumD, I have tried thrices and whenever it reaches IMPORT ABAP phase it takes so long that I often have to cancel and restart.
THe current installation has taken more than 20 hours and I am still on that phase, the status message for over 24hrs is as follows:
u201Cphase is in progressu201D
u201CImport monitor jobs: running 3, waiting 16, completed 0, failed 0, total 19
My database is MS SQL Server 2005.

Hi,
Welcome you post on the forum. However, this particular forum is for SAP Business One System Administration. It is not related to ECC.
Please find a proper forum to post.
Thanks,
Gordon

Creative Cloud Desktop won't load. Just spins after launching.

I just signed up for the photography subscription and have downloaded and installed the creative cloud desktop. after launching the application, the window just sits and attempts to load with the blue circle spinning. I cannot login or do anything. I've tried researching but haven't seen the same issue before. Thanks for the help!

Hi Chrissy,
Please try the Following Steps:
For MAC OS
Open Activity Monitor
>Look For Adobe Processes
>Force Quit Creative Cloud
>Force Quit Core Sync
>Force Quit Processes Related to Adobe.
Try Launching Creative Cloud Desktop again.
If you Still get the spinning circle Repeat the above Steps, You will get the Login screen and it will start working.

Creative Cloud Desktop installation problems.

Hi, I'm having problem with the installation of Creative Cloud Desktop and then I cant download the new CC software...during the installation phase a generic error message come up. Just one time I received thi error code: A12E6. Probably the problem is that I've a Creative Cloud subscription for software in english language, but my Mac OS (version number 10.8.4) is in italian...There is a way to solve this problem? Please help me!
Many thsnks in advantage.

I manage the network for myself
Talking with yours collegues in chat, we have circumscribed the problem to the language...but they were not able to give me a solution...I've bought the licence for the English version of the Adobe Creative Cloud but the Operating System language is Italian...I've read the Thread above but I cant switch the language inside the Creative Cloud Desktop because I'm not able to install it and then to open it and I'm fine with the English...this seems to be a bug of the software
Please let me know how can I solve the problem. Many thanks.

Creative Cloud Desktop App Does Not Work

Since the last updates, the Creative Cloud Desktop app no longer works. That is, I can no longer sync files, upload files, or update apps. Everything with the Creative Cloud Desktop App used to work fine. I am using Windows 7, 64 Bit system.
The files I try to upload through the desktop app, are under 5 GB. Some are 10 MB. When I try to upload a file I get a message that says: Sync Failure - with no detail about the failure.
When the app tells me there's an update(s), when I either choose one update or update all I get a message that says: Update Failure - with no detail about the failure.
I have tried to solve this problem by turning file and font sync off and then back on, or logging out and then back in.
The Abobe Team, should test this product further. I just want the community to know that this product does not always perform as expected. Therefore, it's not always reliable.
I would upload some screen shots, but after pressing the camera icon, the images would not insert.
Any help would be appreciated.

Are you getting Error code 1 while running CreativeCloudInstaller.dmg file ?
If so , follow below steps :
Important : Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud setup, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
1)
Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
(Applications>Utiliites)
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
2)
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordi on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner Tool.zip
3) Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

Installing Creative Cloud Desktop but I got Error 13 an issue permission on my MacBookPro, why?

Dear Adobers,
I bought my Creative Cloud plan, and I'm going to download and Installa the Creative Cloud Desktop App before getting all the CC softwares I need. But when I download the "CreativeCloudInstaller.dmg" on my new MacBookPro Retina with OS Lion 10.8.4 and I start the procedure, the package during the installation ask me for my Mac account password to make some changes... after then it show me an error message: Error 13... something related to a permission issue in writing in a folder for cookies.
Please, see the screenshot:
PS: I have tried all suggestions found in this forum... verifying permission with Utility Disk, writing in the Terminal the codelines suggested, creating a new user on my mac etc... nothing worked for me!
Thanks a lot!
Marco

Hi Romit,
thanks to Maurizio (Apple Store Business, Firenze - Italy) I got the right fix to the issue I found during the installation of the #CreativeCloud Desktop App.
So, when while installing the CC Desk App, we got the "Error Starting Creative Cloud - cookies dir: cannot make folder /cookies: Permission denied (error 13)" alert message pop-up, we are experiencing a problem in folders Read&Write permission with our Administrator User account on our Mac.
Well, before fix this issue, we need to uninstall the CC Desk App and we have to know that the #CreativeCloud Desktop App is trying to make a "cookies" folder at this path (in our Mac):
/Macintosch HD/Users/[your user]/Library/Application Support/Adobe/
The issue: the App has no permissions to create the /cookies/ folder inside the /Adobe/ folder - So, we just have to fix the permissions for /Adobe/ folder giving our Administrator User Account a "root access" to that folder!
Press and hold the Alt/Option key while clicking "Go" in the Finder menu (that's how the usually hidden user ~/Library/ folder will appear listed in this menu); click that folder Library, and select the /Application Support/Adobe/ folder by one-click on it; Then click the Command key + i key (cmd+i) to Get Info about that folder.
Go to "Sharing & Permissions" area at the bottom of the window, unlock it at the bottom right corner of the window and give to all the names listed "Read&Write" permissions.
Finally, click on the little gear symbol at the bottom of the window to apply changes to all the items inside the folder. Lock it again and close the window.
Reinstall the #CreativeCloud Desktop. Now it will run properly!
Hope this really help you, 'cause that workd for me. ;-)
Thanks,
Marco Lodovichi

(Adobe Installer) Launching Creative Cloud Desktop taking too long

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