Adobe kicks me out right before purchase, says I have to change region. How?
I just want to buy Photoshop Elements, but adobe will not let me. Right before purchase I am always kicked out, saying I have to change regions, but I cannot find anywhere to do that. I've tried logging in from adobe.no (I am in Norway), but that didn't help either. I can't find anywhere to change regions in my account or profile either. I tried getting hold of the chat-support, to no luck, I cannot get an answer on email, so I consider this the last try before I find another program. Would really appreciate advice.
Tell this "friend" and their parents that it is up to them to fix the device or buy you a new one.
Then as tonefox suggested, find a new friend.
In the future, your friends keep their hands off your devices... it's not that difficult of a concept.
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I bought an album, and actually a pretty expensive one, listening through it i find out that some tracks have defective parts, which i couldntidentify in the sample before purchase, do i have a right for compensation?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I cannot access my iphoto application on my imac as it says I have made changes in Iphoto using a newer version. We have recently purchased a Macbook Air and this has Lion (as opposed to leopard on the iMac) and we are sharing photos between the 2. I am awaiting the upgrade discs for snow leopard and then to Lion for the iMac but is there a way to access my photos until this arrives?
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
I keep getting the message: Your account is not valid for use in the US Store. You must switch to the Canadian Store before purchasing. I have selected the Canadian store, but still keep getting the same message. Any suggestions?
Hi hi-liter,
Are you certain that you are signed onto iTunes & Apps in the Canadian store?
Settings>iTunes & App Stores, click on your AppleID, and then click on View AppleID. Type in your password, then click on Country/Region. Once there, follow the prompts and then select the Canadian Flag.
Hope that helps!
Cheers,
GB -
Adobe wont update my CS 5, it says i have the wrong serial number. I have 2 serial numbers with my account, how do i switch the serial number in CS 5 to the other number?
David,
To switch, I am afraid you will have to reinstall using the other one.
But that should hardly be necessary.
If you can find no way, you may try a chat here,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or Adobe Support (phone) here,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
My macbook isn't turning on. I have taken the battery out, reconnected it and I still have no response. How do I fix this?
If you want Apple to help you you'll have to take the Mac to a store.
Your problem is very unusual, the only suggestion I can give is to back up all your personal data and reinstall Mac OS X as it appears to be corrupted somehow. It may also be worth replacing the hard drive at the same time.
The worst case scenario is that your Mac is actually failing, it does happen, your best bet is to get a specialist to look at it.
I'm sorry you haven't been helped here but you must understand that the community can only help with problems they have answers to. -
I cannot open a photo library from an external hard rive I get a message that says: You have made changes to your iPhoto library using a newer version of iPhoto. How do I access this library?
and
and have you opened this library with any other computer?
LN -
i made a mistake by saving a web page and moving it to ical on my mac air. now i can open ical but cant access it as it says i have a systems error . how do i fix it ?
Changing body text is not simple. It's a desperate last resort. You need to buy the exact font. Acrobat will not let you edit in a font you don't own. Even then, it's undertain. Consider preparing an overlay in InDesign.
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I upgraded my windows and I wish to reestablish Adobe Reader XI (I believe this is what I have paid for). How do I put this back on my computer?
If you had a paid product such as Acrobat Pro, re-download, install, and activate it with your serial number.
If you used an Acrobat.com online service, just sign in with your Adobe ID. -
Hi i Bought a secondhand I Phone 4 And i cant access my i cloud it says i have to many accounts how can i reset the i cloud?
Call Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
Best of luck. -
I need help my iPhone kicked me out of my email and it's telling me my password wrong! I know I'm putting in my password is right but it's still not working please help
Hello Jodi216,
It sounds like you are unable to access your email in the mail account becuase you are being told the password is incorrect, and you have removed the email account and re added it. I recommend starting by deleting the mail account as you had before. Then close the open apps on your phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue by signing back into the account in Settings, and testing the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it persists, I would next backup your device to iTunes with this article:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And restore it from your backup with this article to delete the current iOS 7 installation and install a fresh copy:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thank you for using Apple Support Communities.
Take care,
Sterling -
Adobe X1, Read out loud not working, says page is empty. suggestions
Using Adobe X1, Windows 8 64bit. When trying to have a document Read Out Loud, says page is empty. any suggestions.
The usual cause of this is because the page is a scanned image of text and contains no searchable text. Best way to tell is to use the select tool to try and select individual words. If you can't, that' the reason.
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I bought the macbook right before the unibody's came out (literally the month before....) but would it be worth it to download Lion? will all the multi touch features be compatible ?
depends on what you do and how much ram your MBP holds. If you're exeriencing slowness in SL then you will probably expereince even more in Lion. If you have a set amount of apps you use daily, you should check their compatibility and if there are issues surrounding that. If you are not able to do a clean install of Lion, which I would highly recomend, then you really would need to go through each periferal thing, app, hardware, that wasn't out of the box and see if it is worth it to switch.
Note that Java and Flash are not preinstalled so these too are things that have been causing issues with people browsing the internet and obviously somewhat overlooked in the way lion performs.
and finaly, always make a full back up of your machine in SL before switching to Lion in Time Machine. This will save you greef if you don't care for Lion.
Message was edited by: TheSmokeMonster -
When I try and download app updates via wi-fi to my Ipad I get an error message "Your account is not valid for use in the Australian store. Your must switch t the US store before purchasing. I am currently in the US on wi-fi. How do I switch
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
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Your system details list doesn't show that the Shockwave Flash plugin is installed and enabled.
You can find the latest Flash player versions for Firefox on this page.
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
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