Adobe license issue

I purchased one Adobe CS3 Design premium editon and installed in the PC ...But I forgot to Deactivate Adobe before formatting ... Now i cant able to activate adobe in the PC , Maximum number of usage message showing  ..Is there any possibility to activate that Adobe again ?  Please help ....

Sureshk76222207 please contact our support team directly at Contact Customer Care to resolve the over activated state.  You can find additional details regarding the activation process at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

Similar Messages

  • Need help on license issue?

    Regarding Adobe License We have purchased Adobe Photoshop-11 Nos, Adobe Illustrator -11 Nos and Flash-4 Nos, But for First-time account settings we Selected Adobe cloud also unknowingly; our sincere apology for that.So as it is now popping up some message about Adobe License Issue.

    Try this,
    Unknown username and password for  Enterprise License Manager login
    Description
    I  do not know the username and password of the system when it was  originally installed, so I cannot log into Enterprise License Manager.
    Resolution
    Log into the platform CLI with the OS administration credentials and use the license management list users command to view the username to use for signing into the Enterprise  License Manager application. If you are not sure what the password is  for this username, you can use the license  management change user password command to change this password.
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90_chapter_0101.html#CUCM_RF_I970430F_00
    HTH
    Manish

  • Adobe acrobat 9 pro installation/licensing issues

    I installed my licensed copy of Acrobat 9 on a new Windows  7 system.  Acrobat launched but would not open files and shuts down on attempt. Message is "Licensing for this product has stopped working" with subtext "You cannot use the product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."
    I doubt any of you have a solution, so I simply remark on what transpired as a warning and complaint:
    1.  I went to Adobe databse and found that a patch was provided to correct installations/licensing problems on windows 7.  I downloaded it and installed per instructions.  It did not resolve the problem.
    2.  I uninstalled/reinstalled several times. no resolution.
    3.  I called customer support and was outsourced to someone who knew little and first sent me to a kb article having to do with 'expired licensing' even though I clearly informed them that the message and the fact had nothing to do with expired licenses.  They finally referred me to kb405970 on "Licensing has stopped working".  I tried all of the applicable solutions (methods 1-6) and none of them worked.  Now I will have to wait until tomorrow (though I had pressing work to do today) to contact support again.  I fear I will get another outsourced tech who knows little and wastes more of my time.  Such is Adobe's way of supporting paid and licensed product users.
    I understand and sympathize with Adobe's wishes to protect its products from piracy.  However, I expect and paid for a product which works on major and supported operating systems like windows 7. I also understand that if MS or Mac put out a new OS or version, it may require certain adjustments or updates on Adobe's part.  What I do not understand (or have patience with) is that 1) Adobe failed to provide a patch that works; 2) that it then sends me to an outsourced customer service tech who didn't have the knowledge to correct the problem and gave me the wrong information to begin with*. What I finally got was the kb article with a series of multi-step instructions for several methods, none of which worked.  This is an unprofessional and unethical response to those of us who have paid for our product and expect it to work under reasonable conditions in a supported environment.  This is not an acceptable good-faith effort to resolve issues for which Adobe should take full responsibility.
    If any of you do happen to have a real solution (or had a similar problem) do let me know....
    *The first thing the outsourced tech wished to do was get onto my machine via a remote connection, before anything was tried other than giving them the error message and have them provide me with the wrong information. It became clear that this person had less knowledge than I do (which isn't saying much) and there was no way I was going to permit a clueless techie to crawl around in my machine and fiddle with settings.  That is simply asking for trouble. I'm perfectly capable of opening panels and following instructions myself. DC should be the last thing tried; not the first.

    Bill,  I tried as you suggested - installed every update from 9.1  through 9.3.4.  The 'license not working message persists'. The only change was that now Acrobat will not close and must be forced to shut down from the taskbar menu.  I appreciate the suggestion though.
    Called Adobe (Manila) again, within the hours given on their contact page for installation and licensing issues, and was told "It's Sunday, nobody here can help you".  Finally, after an hour of hammering got them to get me a supervisor (their script says to tell the customer there "Is no supervisor available on Sunday"  -  Finally the "supervisor", Alvin, suggested I need a new serial number and left me on the line while he called someone else to get on. Cameback and informed me that he couldn't get one, I'd have to call Monday (how's that for having solutions?)  Result: wasted more time and had more delay on my project.
    Conclusion:  Adobe has become obsessed and 'piranoic' about piracy and licensing to the extent that they put that first and client/customer needs second (if that).  After reading a lot of online 'Adobe Sucks'  forums, I'm inclined to believe Adobe is shooting itself in its own foot and is not going to be a reliable method of presentation/document transmission in the future - service and support is an integral part of software and other concerns such as piracy or licensing need to be transparent to legitimate users.  Sad that they spend so much time on this, when they need to be fixing real problems.  As well, these outsourcing Philipines companies are poor substitutes for good support - they are so scripted and obsessed with regulations over solutions that it is clear that only the most persistent users will get anywhere with them.  As a frontline of contact with after-sale clients, they are going to cost Adobe a lot of potential business in the future, whatever their short-term savings.  Too bad. Adobe used to be a leader in the market.
    Next round:  Calling Manila again this am. to be continued...

  • Have the Adobe Muse CC (2014) licensing issues been resolved?

    Have the Adobe Muse CC (2014) licensing issues been resolved?
    I am patiently waiting for some word on whether I can go ahead a install the new version of Muse CC (2014) software on my systems without running into the quagmire that so many are experiencing.  I simply can't afford to run the risk that I will be stuck with a "trial version" for the next 30 days without some assurance from Adobe that they will be able to solve the problems in that time frame. It would be nice if adobe would send out an email that explains the situation to all of it's users so we know what's going on and when the issue is resolved. Collectively we all pay a lot money for these "updates", so I don't think it's to much to ask.
    Kind Regards,
    wrgould
    PS: Please reference this forum discussion - Muse CC 2014 wants Serial Number, though i pay monthly for muse

    A screenshot of the error when a site is opened. I've reinstalled, restarted.. etc. Thanks! J

  • Adobe Error 150:30    Its a licensing issue I guess...how do I fix this?

    I just transferred CS4 onto my new mac but its telling me there is an "Error 150:30"   Its a licensing issue I guess...how do I fix this so I can use the program on my new mac? Is it even possible to fix? I don't think I have the physical software anymore its been so long since I have had this program!

    Klizb this often occurs when Adobe Creative applications are copied/transferred/migrated to a different computer.  Please make sure to run any available uninstallers followed by the use of the CC Cleaner Tool to attempt to recover from the transfer process.  You can find details on how to use the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
    If you need to download a fresh copy of the retail installation files they are available at Download CS4 products.

  • Adobe CS3 Licensing Issue

    I have Vista Business, Adobe CS3 with student licensing. It has worked great for three months. Now I'm back in school and I get an error that says "Licensing for this product has stopped working:". It is registered.
    I've followed all of the fixes listed here and it still will not work. I have emailed support and they gave me the same fixes as here. Someone must know how to fix it, it's their software.
    I tried to uninstall but all I get is the Install Wizard. I went through it once, inserted the disk and waited patiently. I have rebooted each and every time I've made changes. NOTHING WORKS!. I can't even unistall it, that is strange.
    Does someone have another method of getting this going again. I have assignments due and it has really caused me a lot of stress.
    Thanks for the help,
    Paul

    Here are a few snippets that get posted often when people are
    having
    problems installing:
    See if this TechNote helps:
    Error "Some problems occurred during installation",
    "Component install
    failed", or "Shared components failed to install" (Adobe
    Creative Suite 3)
    http://www.adobe.com/go/kb401401
    More tech notes to check out:
    Error "Installing Adobe Photoshop CS3 results in a conflict
    with Adobe
    Photoshop CS3" when you install Creative Suite 3 or Photoshop
    CS3
    http://www.adobe.com/go/kb401551
    Remove Creative Suite 3 and CS3 point products from Windows
    XP, Windows
    Vista and Mac OS
    http://www.adobe.com/go/kb401090
    If these doesn't help, please open an official Adobe
    Technical Support case
    and we can help you get the trial version installed:
    http://www.adobe.com/support/contact/
    Nadia
    Adobe® Community Expert : Dreamweaver
    CSS Templates |Tutorials |SEO Articles
    http://www.DreamweaverResources.com
    ~ Customisation Service Available ~
    http://www.csstemplates.com.au
    "Sloth_Boy" <[email protected]> wrote in
    message
    news:f52jh5$5f2$[email protected]..
    > The title pretty much sums it up. Basically, whenever I
    run setup.exe of
    > any of
    > the CS3 applications on my system (photoshop CS3,
    dreamweaver CS3.etc) the
    > setup loads and then nothing happens. The setup.exe
    process is in the
    > memory
    > but it doesn't do anything and doesn't return any errors
    at all. This
    > happens
    > both when I try to install and/or uninstall CS3
    applications. I have a
    > feeling
    > it's to do with some sort of licensing issue as I
    received an error in
    > Dreamweaver saying to reinstall the application due to a
    licensing issue.

  • Can an employee download the free Adobe Reader onto a company PC without causing a license issue?

    Also what happens if a lot of the employees do the same?  Does this bring up license issues?

    Yes, the employee can download the free Adobe Reader onto a company computer without a license issue.
    BUT, the company computer would have to be configured such that this activity was permitted. Not all company computers are configured this way. The typical user profile is more restrictive than the user profile we have for the OS and applcations installs on our personal computers.
    Adobe provides a download of the installer on the Adobe.com site. Lotsa people use it to get Adobe Reader; so, no problem if all the employees at your place do it (IF the user profile on the computer permits it).
    Be well...

  • Does anyone know of any licensing issues with various Adobe shapes?

    I want to use one of the Adobe shapes available in the shape palette ( paw print) for a commercial product, printing it as part of a decorative design on a product. Has anyone heard of any licensing issues with these custom shapes?

    Never heard of any issues, and I’d be stunned speechless (if you know me, that means very stunned) if there were an issue. They are provided with the program to add value and allow you to create artwork, much of which is expected to be commercial. Go for it and don’t sweat.

  • Lightroom 4 from US, is there a license issue?

    I recently received a box unit of Lightroom 4 from US, is there a license issue if I install it in Singapore as I recide in Singapore. Are there any restrictions?

    A LR licience allows install on 2 systems as long as the software is only used one at a time.
    Adobe has NO restrictions on where the systems are upon which it's software is installed.

  • Licensing issues ...

    Hi ,
    i would like to know whether, will there be any licensing issue if we sell an application which has been developed using Adobe Flex..
    thanks
    saj

    Short answer no.
    Long answer:  Adobe Employees are not authorized / allowed to give legal advice regarding licensing, so it is up to you to discuss specifics with your own legal counsel in conjunction with your own business model / licensing agreements.

  • Having deactivation / licensing issues

    I NEED SOMEONE TO HELP ME OUT OF THIS HOLE I'M IN!
    I recently bought a new Mac and used migration assistant to transfer everything. I am having trouble deactivating Flash Pro on my old Mac so that I can activate it on my new Mac - it keeps saying I have connection issues, even when I use Adobe's several methods to verify that I can connect to their https and activation sites.
    Tghe last step in troubleshoot this was to chart with an Adobe agent - see what transpired during my chat session below below - what started out as a request for connect assistance turned into a licensing issue! (I redacted the tech's name, the serial number and other personal info - if there is someone out there at Adobe that can helop me and needs this info, I will share it with them under separate cover)
    XXX: Hello! Welcome to Adobe Customer Service.
    JD: thanks
    XXX: You are welcome.
    XXX: May I please have your email address registered with Adobe?
    JD: XXX.net
    XXX: Thank you.
    XXX: I understand that you are not able to deactivate the product.
    XXX: I will be glad to check and help you in this regard.
    JD: Yes. I am trying to do this on my old Mac so that I may activate it on my new Mac.
    XXX: May I have the serial number of the product you are referring to?
    JD: XXX
    XXX: Thank you.
    XXX: I require 2 to 3 minutes while I check on this activation error, is it okay if I put you on hold?
    JD: yes
    XXX: I see that the serial number you have provided is registered under different account.
    XXX: Can you please verify the email address?
    JD: I recently changed my email address to XXX but I don't think I changed this on my Adobe account yet.
    XXX: Sorry, The product is registered under different account.
    XXX: May I know where did you purchase the product?
    JD: I purchased it used on Ebay and had the license transferred to me in 2009. I've been using it ever since on my old Mac. When I log into my Adobe acct using XXX this product shows as mine.
    XXX: In this case I request you to contact the point of purchase.
    JD: I'm not sure why there is an issue - I successfully registered this software 5 years ago on your site and have been using it ever since. I shows up as mine on YOUR site!
    XXX: I see that the product is not existing in different account.
    XXX: Sorry for typo.
    XXX: I see that the product is existing in different account
    XXX: Ebay is not the authorized reseller of Adobe. In this I request you to contact the point of purchase.
    JD: Then it appears that you need to remove it from the other one so that it is only showing in mine. I own this software - it is in my hands! It is showing as registered under my name in my adobe account.
    JD: I bought it from a private individual and used Adobe' transfer of Adobe License form to put it under my name in 2009. I need you to elevate this to your supervisor. Like I said, I've had this software registered under MY ACCOUNT for 5 years!
    XXX: I see that the product is not registered in your account.
    XXX: Please login to your Adobe account and check it.
    XXX: The serial number you have provided is not registered in your account.
    JD: I'm in there now - logged in as Jerome DellaPietra via XXX. I own XXX, XXX, Flash Pro 9, XXX, XXX, XXX, and XXX. I'm looking at all of these in the "My Products" page
    XXX: Okay.
    JD: Both the numbers on my software and what shows in My Products page match exactly!
    XXX: Please see if the serial number you provided is existing in under your account.
    JD: YES
    XXX: I am sorry. I see that the serial number is not registered in different account.
    XXX: I double checked and see that the serial number is registered under different account.
    JD: Then remove it. I own this software. It is mine. I successfully registered it with Adobe 5 years ago. It is showing as one of my products
    XXX: Since you bought the product from the non authorized reseller we will not be able to see it in your account.
    XXX: You can remove it from your end.
    XXX: Is there anything else I can help you with?
    I gave up with him after that. I need someone at Adobe that can fix this for me. I own this software. It is in my hands! It shows up as mine on my "My Products" page! I still have the original transfer of license form showing the original owner! HELP!

    Hi, jwilder. Let's try to resove that. To verify, is it happening even if the battery saver is turn off? Did you check if all system apps are updated? To do this, scan the QR codes from here: Nokia Windows Phone 8 App Updates. You may also try deleting the non-functioning Wi-Fi network from the Settings > WiFi > manage(advanced) > Known networks, tap and hold on the network name and select Delete. From the Known network, make sure that the selected one is set to connect automatically.
    Keep us posted.

  • CS4 Licensing Issue

    Can no longer use PS due to licensing issue. Told to see my IT people! I'm a single user and I AM IT!
    What to do?
    Thanks.

    Funny you say that... this started only AFTER I just repaired 
    permissions.
    I've written to Adobe Support but their policy is that responses 
    usually take up to 3 days....In the meantime, I boot to an external 
    running 10.5.8 and do any PS work there until I get a fix.
    so much for a good support system from Adobe.
    Thanks anyway.

  • Adobe Activation Issue - Offline

    Hi,
    Am unable to activate my adobe XI pro; am being requested for request codes; how do I access them, kindly assist.

    No I  have a serial number for CLP 5.0 license program-education
    acrobat professional 11.0 MLP AOO License F
    Chantal Kamdem
    Gestionnaire
    Centre de Recherches en Cancérologie de Toulouse
    UMR1037 INSERM-Université Toulouse III Paul Sabatier – ERL5294 CNRS
    Oncopole Entrée C
    2 avenue Hubert Curien
    CS 53717
    Batiment C, 1ème étage
    31037 TOULOUSE CEDEX 1
    [email protected]
    Tél : 05 82 74 15 88
    Le 05/12/2014 20:22, Sabian Zildjian a écrit :
    >
          Adobe Activation Issue - Offline
    created by Sabian Zildjian
    <https://forums.adobe.com/people/Sabian+Zildjian> in /Acrobat
    Installation & Update Issues/ - View the full discussion
    <https://forums.adobe.com/message/6989531#6989531>

  • Error: 6 // Licensing Issue?

    My computer crashed and I got it repaired. I am using a 2009 Macbook Pro 15 inch. After getting my computer fixed I went to open photoshop and I am getting the (Error : 6) Message. It says my licensing has stopped working. Anyone know how to help with this?

    Hi, the only people who can really help you with licensing issues like that is Adobe Customer Service - they can reset your activations to zero so you can reactivate the software where ever you need to... 
    Once that's done, you won't need to reinstall the software where it's already installed - just re-enter your serial number.
    Hope this helps.

  • Adobe licensing changes

    Hello,
    I use Captivate and Presenter for a long time, a lot of years. Then I used Adobe eLearning Suite when Adobe launched it. Last on January 2013, I upgraded my eLearning Suite to Adobe Volume Licensing with 2-year maintenance. Today, I hear that Adobe applications will be available exclusively through Creative Cloud. Not perpetual licenses. Great. Adobe will damage my investment on the fly in the middle of my maintenance period.
    So, I bought my license as perpetual with 2-year maintenance till January 2015. Now, I will get one year Creative Cloud subscription (till year 2014), and then what will? Where are my products with perpetual licenses? Is it possible to change license during maintenance in this manner?
    Adobe makes a joke? Adobe appreciates my business? Great business for Adobe, I think. To get money for 2 years and to change licensing in next several months. Thank you very much, Adobe!
    PS: Adobe Acrobat from eLearning Suite has broken Acrobat Distiller (licensing issue I mentioned in another thread - trial message). So, I paid for 2 years of maintenance... For several months, I cannot use Distiller. From now, I will be without Creative Cloud applications I have prepaided. Beautiful.
    Petr Zahradnik

    Hey,
    To encrypt and package content using f4fpackager you must use Flash Access License Server.
    To get more details on how to use the tool for packaging and encrypting media. Go to –  http://help.adobe.com/en_US/HTTPStreaming/1.0/Using/WSaeac10ab694095a12a9a3a7d12823cda643- 7ffc.html#WS52e69fdca9fe1cf2-563168fd12623f1bd2d-8000
    This article will help you understand the tool usage. Also, visit the following link (http://www.adobe.com/go/flashaccess_certificate_enrollment ) to obtain the certificates.

Maybe you are looking for