Adobe lightroom and photoshop

past year I had cc for students. I change this year because I only need as student photoshop and lightroom. I pay for that but my question is. It is at the moment not possible to open my photoshop of lightroom. My adobe CC is coming up and tell me that I need to pay again for CC. Do I really remove everything from my computer ? I have lots of presets at the moment. Thanks

Shoot, I've been waiting for several hours on the Customer Care Chat. I've got the Creative Cloud to download onto the new computer without a problem. Now I need to know how to access my photos from the Cloud, or from my external hard drive. I can't see the photos when I browse to the Lightroom folder on my drive... Thank you for any help!! I'm excited to get to work on my new iMac!

Similar Messages

  • Adobe Lightroom and Photoshop CC on the 9 dollar offer.  Norway

    I have just bought the 9 dollar/month deal with Lr and PS CC.  Only Lr is installed on my Mac, but on my account it says that botn are downloaded and installed.  It is not possible to get support and the information on the norwegian webpages are diffusing and corrupt.  I am getting real pissed!

    >desktop  window appears but is blank
    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • I downloaded Adobe Lightroom and Photoshop on my Macbook laptop, now I would like to use on my iMac. How can I do this?

    If possible, I do not want to download Adobe Creative Suite again onto my new iMac, at least pay for it all over again. How can I use the programs on both devices?

    Shoot, I've been waiting for several hours on the Customer Care Chat. I've got the Creative Cloud to download onto the new computer without a problem. Now I need to know how to access my photos from the Cloud, or from my external hard drive. I can't see the photos when I browse to the Lightroom folder on my drive... Thank you for any help!! I'm excited to get to work on my new iMac!

  • I am currently using the adobe cloud service and would like to give my granddaughter my original lightroom and photoshop programs.  Would do I need to do to remove them from my computer to hers?  The lightroom 5 program has been replaced with the cloud ve

    I am currently using the adobe cloud service and would like to give my granddaughter my original lightroom and photoshop programs.  Would do I need to do to remove them from my computer to hers?  The lightroom 5 program has been replaced with the cloud version on my computer.

    Follow the steps listed at  Transfer an Adobe product license
    Lightroom has no activation check so you don't need to do anything to your computer. Your old copy of Photoshop must be deactivated / uninstalled if you haven't already done so.

  • I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

    I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

    dear jeff,
    its both the newest versions downloaded at adobe.com <http://adobe.com/>
    after testing i signed the contracted and i am paying
    the mail with the serial number got lost
    both apps are working on my imac
    now the should be installed on my book
    there are no informations in creative cloud about my problem.
    Am 04.03.2015 um 22:41 schrieb Jeff A Wright <[email protected]>:
    I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...
    created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion <https://forums.adobe.com/message/7252990#7252990>
    Berndh38291059 what version of Photoshop and Lightroom are you installing?  Do you receive any specific error messages?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7252990#7252990 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7252990#7252990
    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in Creative Cloud Download & Install by email <mailto:[email protected]dobe-v7.hosted.jivesoftwa re.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=47 86>
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.
    Bernd Hoff
    Fotoproduktion
    Stoffeler Str. 26
    D- 40227 Düsseldorf
    +49 211 37 05 14
    +49 171 642 42 07
    [email protected]
    berndhoff.de

  • How do I change my subscription from the full suite of adobe products to just lightroom and Photoshop?

    How do I change my subscription from the full suite to just Lightroom and Photoshop?

    Cancel what you have and buy new
    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Hello! I purchased a month package on Lightroom and Photoshop adobe a few months ago. The problem is that when I took this contract in a year, so, my computer broke down and I have not been downloaded programs. Now I have bought a new computer but how do

    Hello! I purchased a month package on Lightroom and Photoshop adobe a few months ago. The problem is that when I took this contract in a year, so, my computer broke down and I have not been downloaded programs. Now I have bought a new computer but how do I get access to desssa two programs.

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I only bought Lightroom and Photoshop subscription but it appears the cloud overwrote all my other old programs and is now demanding a new serial

    Hi,
    I joined the subscription service but ONLY purchased Lightroom and Photoshop.  I had other legally aquired adobe programs on my computer that I was perfectly happy with (dreamweaver - I olnly do the bare minimum of stuff with it, i write my own code mostly - therefore did not need an upgrade)...now it seems Adobe has taken it upon itself to update ALL of my programs to the newest versions and will not let me use any of my stuff until I pay for a new serial for ALL of it.  I can't even read a PDF all of a sudden, because i magically have the newest version of Acrobat, which I NEVER asked for....
    So they basically used my membership and HACKED my computer and updated software - I say hacked because these updates were without my permission...and now they are trying to force money out of me?????  This should be ILLEGAL!  this was a really really really crappy thing to do, since I DO NOT have the money to buy serials for all this other software.  THANKS A LOT FOR SCREWING ME.  would you please now HACK my computer again and fix this????  I should not be forced to update all my software if I DO NOT WANT TO!
    If Adobe does not remedy this I will cancel everything and find other stuff to use.  Too bad, because I prefer this software, but there is always another alternative...
    FIX THIS!!!!!

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    or
    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • Hi I have the old photo shop elements 10 on my computer and want to update and was wondering what the differences between photoshop, lightroom and photoshop elements are? Also when I upgrade does it have to be with a monthly membership or can I just purch

    Hi I have the old photo shop elements 10 on my computer and want to update and was wondering what the differences between photoshop, lightroom and photoshop elements are?
    Also when I upgrade does it have to be with a monthly membership or can I just purchase the product out right like you use to be able?

    You cannot "update" from what you have to any of the applications you mention. It will have to be a straight purchase or subscription at full price.
    Photoshop is a professional level application that makes no apologies for its very long and steep learning curve.
    Lightroom is all about volume, and very light editing.
    The Photoshop Elements forum is at:
    https://forums.adobe.com/community/photoshop_elements/content
    Remember, you are not addressing Adobe here in the user forums.  You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.
    I do not know where there is such a comparison table as you seek, but someone else might, or you can google.

  • In Creative Cloud, does the $9.99/month Individual Photography plan come with BOTH Lightroom and Photoshop CC?

    In Creative Cloud, does the $9.99/month Individual Photography plan come with BOTH Lightroom and Photoshop CC?  It is not very clear on the home page.  It shows both and mentions both, but doesn't specifically say BOTH come with the monthly $9.99/month plan.  Can somebody clarify?

    Special Photography Plan
    http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html

  • Payment made for lightroom and photoshop joint package, still prompted for serial number

    payment made for lightroom and photoshop joint package, still prompted for serial number which I have not been given. what do i do next?

    Hi ,
    I think you have downloaded the program directly from adobe. As you have the Photography plan, then you have to download this from Creative Cloud Desktop then they will be activated through with your email address. Then it will not ask for serial number.

  • Re-installing Lightroom and Photoshop?

    re-installing Lightroom and Photoshop?  I had to get a new hard drive

    All you need to do is install Adobe Creative Cloud application using which you can download Photoshop as well as Lightroom apps .
    https://creative.adobe.com/products/creative-cloud
    Reference :
    https://helpx.adobe.com/creative-cloud/help/install-apps.html

  • I purchased lightroom and photoshop a week ago and installed it successfully on my new iMac.  the open box iMac ended up being a lemon so i had to exchange it for a new one.  best buy wiped the old computer clean.  now id like to reinstall the lightroom a

    I purchased lightroom and photoshop a week ago and installed it successfully on my new iMac.  the open box iMac ended up being a lemon so i had to exchange it for a new one.  best buy wiped the old computer clean.  now id like to reinstall the lightroom and photoshop to my new computer but i don't know how. help!

    Download and install the trial version from http://www.adobe.com/downloads.html and activate it with your serial number or Adobe ID.

  • My account lost information about my order and subscription. As a result I can't use Lightroom and Photoshop as they are in the state of the expired demo.

    Hi
    I paid my annual subscription on the 26th of November last year. I've installed both Lightroom and Photoshop and started using them quite successfully.
    Then I installed the same products on my home Mac and migrated all my Apperture libs to it. Everything went smoothly.
    However one day I got a message that I can't develop photos in Lightroom due to my account problems.  I logged in into my adobe id to check what's wrong and realized that my account was on free creative cloud.
    I tried to check my other appleIds - all were empty. I found a link at the Adobe FAQ how to check orders but the page didn't find my order number I took from the Adobe order confirmation email.
    Does anybody know how to make it all working again? How to link again my paid order to my AdobeId?
    Alexey    

    Hello - Is the issue still pending

  • I had a trial version of Lightroom and Photoshop. Purchased the LR/PS deal. Photoshop still says trial version.

    I had a trial version of CC Lightroom and Photoshop. Purchased the LR/PS Photographer deal. Lightroom seems to be running as a purchased app. But, Photoshop still says I have X number of days in my trial.
    Any ideas on how to switch PS to a purchased app?
    Thanks

    Hi Atul,
    I am having the same problem.
    Logout then Login is not working for my case.
    History of my problem.
    I installed LR 6/CC from Creative Cloud but it fails to open and while fixing it I uninstall all prevously installed apps (LR, Bridge, Photoshop CC)
    Now I able to install/open LR6 but it reverted back to trial version and same issue with other apps.
    Adobe Customer Care is pathetic (not possible get direct chat).
    No idea how to solve my problem.
    I fear to trust to Adobe of loosing my lifetime collection of pics.
    Any help is appreciated.
    Regards
    Ashish

Maybe you are looking for