Adobe Lightroom Support?

Is there a place I can ask Adobe to help with an installation problem? I have not gotten a response from various forums and would really like to solve this start-up problem. The question I am seeking help is:
"I can not load either LR 1.41 or Beta 2. About 1 second after launching, a message appears saying Lightroom has to shut down. I use updated XP and have no trouble with LR 1.31 or any other program. I have spent the last two weeks trying: removing the pref file, removing and reinstaling all LR programs, defraging, reg clean and probably other things I could think of. Does anyone have any cures for this?"
Thanks jc

Thanks for the support address. Actually, I have spent dozens of hours trudging through their broad help suggestions. I am exhausted and have been hoping someone at Adobe might have encountered a similar problem with a specific solution. Since this seems to be a computer specific problem, the best solution may now be a new $1000 computer. Shame, the one I am using is only two years old and has no problems with other installed programs. The new Lightroom 2 will be worth it though. jc

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