Adobe Master Collection CD Key won't work

Hello,
I received my Adobe Master Collection CD Key from my school and it is not working. I inputed my CD Key and it tells me the CD Key is invalid. The professor told me to go to the Adobe Tech Support for help. Could you help me out because I need to use Photoshop etc. ASAP again.
Thank you.

Thank you for your reply.
The removal of Adobe CC was already done when contract with Adobe expired. Called 800-443 8158 for technical support. Gave them remote access to my computer. We removed a CC version of Adobe Acrobat, Uninstalled Adobe CS6 , while reinstalling CS6 the wireline to tech support lost the connection (I was cut off). They didn't call me back or even e-mail me. So I am on my own with your help. Already found that Adobe help referencing the CC Cleaner Tool and downloaded the application. Read the instructions but was reluctant to use it lest I have problems with a working version of CS5. Seems that Adobe is so obsessed with getting customers into Creative Cloud that they failed to give instruction for stand alone users in their Creative Cloud dialog box. Just for grins I selected "Have a Different Adobe ID?" option (already established my ID years ago). A new dialog box appears asking for a serial number. Copied and pasted my serial number then I think I got a thank you from Adobe and like magic all my new CS 6 software is now validated and working. Hope this is of help for others who are done with Digital Subscriptions like Adobe Creative Cloud. I hope Adobe will give us stand alone users a break when it comes to technical support. I don't want to be creative in a cloud.

Similar Messages

Adobe Master Collection CS 4 Won't Register (Windows 7 RC1)

Hey,
I have following problem:
I installed Windows 7 RC 1 (64-bit version)
I can't register Adobe Master Collection CS4. I retreived the key from licencing.adobe.com with our University account, but no help.
I asked even my friend to read if I got it right from a screenshot I sent him, that it's not my eyes.
I copypasted the key, but Adobe Master CS4 still refuses to register. It's quite all right for now, since I don't need Adobe products right now, but I know I will need in a while.
Any help with this? Our reseller didn't know how to help.
Works wonders in Vista (32-bit that I use as well).
Thanks for suggestions.

@John: No, I'll probably never, ever capture live video.
@Ann: No, I was just trying CS 4 out to see if it's worth it for this Win 7 laptop. I think I'll skip the CS 5 and the CS 5.5 series and go for the CS 6 series.
P.S. I seriously don't think the CS 4 series is worth it for this computer (Acer).
P.S.2 Also, from the wiki, I learned that in CS 6 series, Encore is not a stand alone, separate applicatiuon in this suite, but is incorporated as part of the CS 6 PPro application. Now I understand why I couldn't find a separate CS 6 classroom in a book for encore on barnes and noble's website (even though I kept searching for it at B&N's website earlier today).
P.S.3 Also I understand that CS6 master collection is the last such suit to be released, and the next versions of CS after this one is to be Creative Cloud - where you'll have to pay a monthly sunscription fee.in order to keep using it.
And furthermore, I discovered that in the CS6 PPro classroom in a book, it has 18 PPro chapters, and a bonus chapter 19, the encore chapter, so this would be just a total of 4 cs6 classroom in a book to get, as opposed to the CS4/CS5/CS5.5 classroom in a books (PPro, PS, AE, SB/Aud, and En).

Adobe master collection CS3 license key problem

hi there,, i have some problem with my adobe master collection CS3 license key,, i have 4 key for MAC to my master collection cs3,,
i cannot use my key on my new MAC,, because the limit activation,, i can't deactive the key from my old MAC because my old MAC was dispose,,
what should i do? please help me...
thanks

Hi Whisnuprasetyo,
Welcome to Adobe Forums.
Thsi issue would require us to check your serial number which i would not advise you to share on Forums.
Please contact us through chat support so that we can help you out.
http://helpx.adobe.com/contact.html?product=creative-suite&topic=activating-my-product-or- serial-number-issues#
Thanks

Does Adobe Master Collection CS4 work on Quad processors?

I am trying to buy a new computer (laptop)and I currently own Adobe Master collections CS4 and I would like to know if anyone has installed this on a quad processor and what graphic card will work fine with it? Also what processor speed would I need on a quad processor.
Thank you.

neither are much of an upgrade from what you have.
the new i5/i7 mobile are not all that.
here are some benchnarks, while for audio they translate to video as well.
GHz is still king for many things
http://www.adkproaudio.com/benchmarks.cfm
the dual core 620m pretty much beat the Q820.
the older T9600 (same family you have with the P8700) beat them all until the hardest hitting (lower buffer harder hitting)
only laptop upgrade thats worth it would be a laptop that has a desktop core i7 920 in it.
Scott
ADK

Help! Premiere only program from Master Collection CS5 that won't install

Hello,
I have a MacBook Pro running OSX 10.5. I have installed the Adobe Master Collection CS5 and everything works fine except Premiere Pro CS5. It won't show up in my applications and appears to not show up regardless of what I do. I've uninstalled and reinstalled several times, used the Adobe Creative Suite Cleaner Tool, and even downloaded Premiere Pro CS5 on its own and tried installing, all to no avail. It just doesn't show up, and when I did the standalone Premiere Pro it installed Encore and Bridge but not the main program. Has anyone else had this problem? Any ideas as to how/why this might be happening?
I believe that at one point this computer had Premiere CS4 installed, but it no longer does. I had to replace the hard drive.
Thank you for your time!

>MacBook Pro running OSX 10.5
Disclaimer... I'm on Win7
So, your hardware AND operating system are BOTH 64bit?
If that MacBook is a laptop, does the screen meet the pixel requirement? (from another discussion... 1280x900 display with OpenGL 2.0-compatible graphics card)

Migrate Adobe Master Collection to Mac

I purchased Adobe Master Collection CS5 a few years ago and use it on my desktop and laptop PCs. I have since misplaced the installation CD/DVDs. I want to purchase a new Mac laptop and use my Master Collection license for the Mac laptop. I would deactivate and uninstall the version on my PC laptop.
If I can do this, what is the URL for downloading Adobe Master Collection CS5?
I have been unable to find out if this is possible by searching Adobe and elsewhere. I am not ready to purchase CS6 or iCloud versions.
Thank you!

if you have windows version now, you won't be able to use the mac version with that serial number.
but if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate with a mac serial number. a windows serial number won't work.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

Can I run adobe master collection in a windows partition on a basic mbp 13" with only the intel chipset?

can I run adobe master collection in a windows partition on a basic mbp 13" with only the intel chipset?
I want to install 16 gb ram but I don't think I can change the lack of video card. I wanted this basic machine because it has fairly long battery life. I don't need or want retina at this time. My model is the mid 2012 model. I am running the adobe collection for mac, I want to run the windows versions. Is it possible? What is the most ram I could access using something like fusion 5, assuming I could get fusion 5 to work? would it refuse to run because of the intel chipset and lack of video card?
If I'm wrong and there is a way to add a video card to this model, could some version of fusion and windows 7 access more than 2 gb operating ram?
What cost would I be incurring, and would it be cheaper to buy a windows laptop with more ram than I could access via a virtual machine?
I want to work on a client's work in the windows versions of the creative suite, with occasional usage of after effects for windows, and to use some web plug-ins only available in windows versions, and to try some windows-only video and audio software.
thanks for any suggestions. While many people have told me I can run everything on my macbook, I am concerned about what I think is a limited amount of ram that can be accessed over the virtual machine partition softwares, and I don't know if what I want to attempt is actually possible.
My mbp os is 10.8.2 on a 2.5 GHz intel core i5 4 gb 1600MHz DDR3 with 500 hard drive. the basic 13" mid 2012 machine.
I'm hoping to install 16 G of opertating ram to allow more adobe programs to run concurrently- just when I am working on the mac side.
also, off track but, for years I have wanted a small machine that is more easily portable than my 15" machines. I have only had this used machine for a few weeks, but already I have been very satisfied and used it for presentations at clients. I don't want an air because I really want the dvd burner and player. No matter what apple says about wireless, there are decades of legacy work stored on optical discs all over the world, and I don't want to be unable to open something at a client's office because I don't have a dvd drive. Additionally, I have very large files I want to transfer via ethernet or firewire so that the transfer will take less time and be more secure than wifi. I resist apple's trend to make every machine a disposable toy that is viable only a year or so. I have read reviews that label the mbp it a poor value compared to the air. If all you need to do is text and communicate via wifi, many devices will sufice, and an air is certainly the most elegant. But what about the cost of large ssd's and protecting the drive against damage from shock? I want to be able to move this thing around and the small size is much safer inside my padded bag when I sit in narrow airplane seats, crowded trains and other congested spaces. I am much more likely to be able to borrow a large screen in a client's office ( with the use of one of the three adapters I had to buy) than to be able to borrow a dvd drive that has drivers for mac os 10.8.2. I suspect this may be the last generation of machines that have optical drives and ethernet, and that was why I purchased it so that I could continue to do work into the next few years. I am impressed by the retina display, but I need long battery life. And as beautiful as the retina display is, it is even more of a problem when trying to cross platform with the windows world. I wish I could infuence apple to do a trial product flow for a machine designed to work with 80% of the business world that uses windows. How spectacular that would be. With all their expertise and adept hardware design, to create a machine that cross platforms better than a windows machine itself works? Now that would be an accomplishment. Instead of 8 or 9 percent of the total computer sales, why not aim for a higher percentage? Smart devices will keep moving toward portable computers in power, anyway.

confused, bothered and bewildered wrote:
can I run adobe master collection in a windows partition on a basic mbp 13" with only the intel chipset?
I want to install 16 gb ram but I don't think I can change the lack of video card. I wanted this basic machine because it has fairly long battery life. I don't need or want retina at this time. My model is the mid 2012 model. I am running the adobe collection for mac, I want to run the windows versions. Is it possible? What is the most ram I could access using something like fusion 5, assuming I could get fusion 5 to work? would it refuse to run because of the intel chipset and lack of video card?
If I'm wrong and there is a way to add a video card to this model, could some version of fusion and windows 7 access more than 2 gb operating ram?
What cost would I be incurring, and would it be cheaper to buy a windows laptop with more ram than I could access via a virtual machine?...
Fusion should work on your machine and if you put 16 GB of RAM in (see http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_160 0MHz_SDRAM), Fusion can access a good portion of that. Also, in a Virtual Machine, the guest OS is presented with Fusion's video card emulation, not what's in hardware on your Mac. Of course, finding Windows 7 now that Win 8 has been released could take some doing and the Win 8 Pro upgrade price is supposed to jump to $200 the end of the month. Add that to the price of Fusion and the extra RAM and you're beginning to get into the realm of low end real PC's.
As to cross platform, I assume you're aware of BootCamp (http://support.apple.com/kb/HT1461).

I cant install adobe master collection cs5 or cs6 in maverick 10.9.4

i cant install adobe master collection cs5 or cs6 in maverick 10.9.4, i cant install, the instalation stop in 4% in adobehelp ... any idea?

I can't get into the installation menu. The third CD does work correctly, i'm not sure about the second CD. Is it possible that the CD is broken? Like maybe there is one file missing or something I don't know.
Date: Sun, 9 Oct 2011 02:21:36 -0600
From: [email protected]
To: [email protected]
Subject: Cant install Adobe Master Collection cs5.5
    Re: Cant install Adobe Master Collection cs5.5
    created by Mylenium in Creative Suites Windows - View the full discussion
Have you tried to install in English instead of Dutch? Did you check the various tips from the knowledge base? Can't see anything obvious here - it seems to correctly recognize everything but then still refuses to install... Mylenium
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Hello guys..does anybody know how to install and use adobe master collection with the new lion? I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem... I am a new mac users and I'd like t

Hello guys..does anybody know how to install and use adobe master collection with the new lion?
I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem...
I am a new mac users and I'd like to know if there are other similar programmes I can use with lion!

Lab79 wrote:
Are you on Apple's payroll?
well dude I can only let you know that as I work with those programme I don't have to pay for it is my company that pays the programme I whant to use( that's why I was asking if there where other programmes ..that I could use with lion insted that Illustrator and Flash!)..I know Adobe since 2005 and I can say that Adobs products are very good...I think that if it's an Adobe probleme or fault ..they will solve it very soon...but unfortunally I have the impression that after Jobs passed away Appel decided to change politics..and everything started to go very bad! (see FCP X)..
good luck with apple dude..
Where is the Apple problem? I have CS4 and CS5 running perfectly fine on my Macbook Pro. Installed 5 after Lion upgrade. Worth every cent. Adobe did have some catching up to do with Lion but with the CS5.5 update all runs fine. But not yours. So it is a problem with the Lion OS? You say you have been with Adobe since 2005. So you would be aware of all the other issues that Adobe had catching up with past Oss in Mac and Windows then. They get it right, but it is up to them. It is not up to Apple, nor Microsoft for that matter, to run around and check that every software developer in the world is running their business properly.
And what has politics got to do with anything. Some people just have to blame Software for their poor Hardware maintainence of failure of the same.
<The only think I can really do is to go back on my old windows...give back this orrible lap top and ask for my money back!>
Great suggestion. You should go with that one, but good luck getting a refund.
Bye

Adobe Master Collection CS5.5 Install Manager keeps popping up whenever an CS app is selected-HELP!

I have recently continued to have an "Error: 16" code when trying to load any of my Adobe CS5.5 Master Collection suite. Every time I try to use any of the applications within the Master collection and then the Adobe Application (installation software) keeps popping it up. I've uninstalled and reinstalled the entire suite at least 4 times now, and I also tried uninstalling the software and then reinstalling it after creating a new profile on my Mac. Any ideas or advice on how I can get back up and running would be greatly appreciated. Thanks in advance!

I can't get into the installation menu. The third CD does work correctly, i'm not sure about the second CD. Is it possible that the CD is broken? Like maybe there is one file missing or something I don't know.
Date: Sun, 9 Oct 2011 02:21:36 -0600
From: [email protected]
To: [email protected]
Subject: Cant install Adobe Master Collection cs5.5
    Re: Cant install Adobe Master Collection cs5.5
    created by Mylenium in Creative Suites Windows - View the full discussion
Have you tried to install in English instead of Dutch? Did you check the various tips from the knowledge base? Can't see anything obvious here - it seems to correctly recognize everything but then still refuses to install... Mylenium
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3961325#3961325
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3961325#3961325. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Creative Suites Windows by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Can I run adobe master collection in MacBook Air 11.6"?

Can I run adobe master collection in MacBook Air 11.6"?
I am thinking to use MacBook Air 11.6" to do some graphics design work, those model support adobe Illustrator, PhotoShop and Dreamweaver?
the size is perfect for me that is the point.
thank you ..

Hi, thank you for you answer, Yes I am talking about the 2012 11.6 1.7GHz Ivy Bridge processors. I like Macbook Air 11.6 because is light and small, but I was looking comments to use this small notebook to design is not for bigest proyect. what about after effects simples proyects 30 seconds. I would like use this one outside and to keep the MacBook Pro home, much people say MacBook Air is for simples task I dont believe.

Photoshop/ Adobe Master Collection-PC-System-Zusammenstellung

Einen schönen guten Tag,
Ich möchte mir in nächster Zeit einen Rechner zum Arbeiten zulegen. (-> Windows 7 Professional 64 Bit).
Voranging wird er professionell für Photoshop genutzt werden: Ich erstelle großformatige Montagen, mit einer Vielzahl an Ebenen und PSB-Dateigrößen von über 10 GB.
Andere Programme aus der Adobe Master Collection, wie Premiere und After Effects, sollten auch möglichst gut laufen.
Preisvorstellung ist etwa 2000 Euro. Ich bezahle aber gerne mehr, wenn es sich lohnt, bzw. will nicht unnötig Geld ausgeben, wenn das Preis-Leistungs-Verhältnis nicht stimmt.
Falls es sich wegen Ankündigen von neuen Produkten lohnen würde, könnte ich auch bis zum Sommer mit der Anschaffung warten...
Ich wäre sehr dankbar für Anregungen und Tipps, wie ich den Rechner gestalten sollte, um optimale mit Photoshop i.e. der Master Collection arbeiten zu können!
Das habe ich mir, nach vielem Lesen, bis jetzt als Zusammenstellung überlegt:
CPU:
Intel i7 Sandy Bridge 2600k
--- Ist 'k' sinnvoll für mich, wenn ich nicht aktiv übertakten möchte um meine Garantieansprüche nicht zu verlieren?!
MOTHERBOARD:
Gigabyte GA-P67A-UD4 P67, ASUS Sabertooth P67 oder PRO?!
--- Hier habe ich gar keine Ahnung, was gut und was schlecht ist. Diese Boards wurden am meisten genannt... (Netzwerk, Sound etc. nutze ich gerne onboard, um Geld zu sparen.)
RAM:
Corsair Twin3X 16GB 240-pin DDR3 1600Mhz PC-12800 Kit
--- Ich möchte eigentlich unbedingt 24GB Ram haben. Viel lieber 32GB als 16. Steht in Aussicht, dass demnächst 8 GB Ram Riegel in den Handel kommen? Oder dass Sandy Bridge-Motherboards auch Triple-Channel unterstützen?!
GRAFIKKARTE:
Eine GTX 560?!
---- Auch da bin ich mir nicht sicher. Welche Firma stellt die besten her?!
HDD:
2 x 120GB Vertex 2 Extended SSD (für Windows und andere Programme, bzw. als Scratch-Disk) und 1 x Western Digital Caviar 2Tb
--- Ist die Vertex 3 zu empfehlen? Wäre vielleicht ein RAID-System mit mehreren Festplatten sinnvoller? Also schneller? Backup würde ich sowieso regelmäßig und extern erstellen. Gibt es noch geeignetere Festplatten?
Für Empfehlungen von Lüftern (Scythe Mugen 2?!), Gehäusen (Lian Li?! (PC-B25SB?!)), Netzteilen, DVD-Brennern (LG?!) und ähnlichem wäre ich auch sehr dankbar!
Ich könnte den Rechner zwar selbst zusammenbauen - auch wenn das letzte Mal schon sechs Jahre her ist -, aber ich suche eher einen Händler, der das für mich tut und mir dann möglichst lange (!) Garantie auf das Komplettsystem gewährt und dasselbe auch repariert.
Gibt es da vielleicht eine Empfehlung?
(Alternate, hardwareversand, Atelco sind mir bekannt.)
Ich danke schon mal ganz herzlich für alle Tipps und Ratschläge!
Alles Gute,
Daniel
PS: Ich bin im Ruhrgebiet ansässig, Lautstärke ist nicht wichtig für mich und Übertaktung keine Option, wenn dadurch der Garantieanspruch erlischt.

Look here: http://www.adobe.com/products/creativesuite/mastercollection/systemreqs/
These system requirements are absolute minimum and pretty optimistic.
You need at least a dedicated disk, but 2 is much better. Win7 works fine. And it will not be enough to edit AVCHD by far.

Checksum codes for Adobe Master Collection CS6

Hello.
I downloaded the suite Adobe Master Collection CS6 from Adobe.com, but I doubt the integrity of the file "MasterCollection_CS6_LS16.7z" because my connection is low and unstable.
Does anyone know what the checksum code (CRC or MD5) for this file?
Thank you.

Thanks for the response.
Sadly, the Contact Customer Care is an infinite loop of aggrivation:
There is NO web chat for me - its always GREYED OUT.
There is NO callback for me - PLEASE TRY AGAIN LATER.
There is NO way to FILE A SUPPORT CASE. I dont see any links.
There is ONLY the forums available atm - so here I am.
As per many user's work around here:
Photoshop CS6 suddenly a trial version of Extended.
I have tried to "re-license" but since the license is REVOKED, there is NO WAY to DE-ACTIVATE my product so I can try to RE-ACTIVATE it again.
Staff Member Barry Young's post # 110, and 113 here:
Re: Photoshop CS6 suddenly a trial version of Extended.
states this is an INTERNAL issue that he is trying to solve. This was way back in 2012. Seems this has surfaced again.
Seems Staff member SG... and Chris Cox were also aware of this issue, and Chris even got the bug himself!
This needs to be fixed please!

Error with instalation Adobe flash from Adobe master collection

When I am installing Adobe master collection 5.0, installation ends with an error "Unable to install the following components: Adobe flash" also presents this listing to send technical support:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 12 error(s), 18 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: 1 ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0
WARNING: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.0E960DP-1016rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5\Adobe Pixel Bender Toolkit 2.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\Pixel Bender Toolkit.exe
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: File/Folder does not exist at C:\Users\admmir\Desktop\MasterCollection_CS5_LS6\Adobe CS5\payloads\AdobeContribute6-FFPlugin\OEM
WARNING: File/Folder does not exist at C:\Users\admmir\Desktop\MasterCollection_CS5_LS6\Adobe CS5\payloads\AdobeContribute6-IEPlugin\OEM
WARNING: File/Folder does not exist at C:\Users\admmir\Desktop\MasterCollection_CS5_LS6\Adobe CS5\payloads\AdobeContribute6-OfficePlugin\OEM
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: File/Folder does not exist at C:\Users\admmir\Desktop\MasterCollection_CS5_LS6\Adobe CS5\payloads\AdobeContribute6-mul\OEM
WARNING: File/Folder does not exist at C:\Users\admmir\Desktop\MasterCollection_CS5_LS6\Adobe CS5\payloads\AdobeFireworks11All\OEM
WARNING: File/Folder does not exist at C:\Users\admmir\Desktop\MasterCollection_CS5_LS6\Adobe CS5\payloads\AdobeFireworks11ru_RULanguagePack\OEM
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - AIR2 For Adobe Flash Pro: Failed due to Language Pack installation failure
ERROR: - Adobe Flash CS5_AdobeMobileExtension_Flash11-mul: Install failed
ERROR: - AIR2 For Adobe Flash Pro_AIR2_Flash11-ru_RU: Install failed
ERROR: - iPhone Publishing: Install failed
ERROR: - Adobe Flash CS5_AdobeFlash11-ru_RULanguagePack: Install failed
ERROR: - Adobe Flash CS5: Failed due to Language Pack installation failure
ERROR: - Players For Adobe Flash Pro: Install failed
ERROR: - Adobe Flash CS5_AdobeMobileExtension_Flash11-ru_RU: Install failed
ERROR: - AdobeJRE: Install failed
ERROR: - TLF For Adobe Flash Pro: Install failed
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{E5DD149F-8370-48F9-A32C-2E3DC776CFFB}' from zip file 'C:\Users\admmir\Desktop\MasterCollection_CS5_LS6\Adobe CS5\payloads\AdobeJRECS5-mul\Assets1_1.zip'. Error 2 Не удается найти указанный файл.

Software invariably gets the blame when it does not work as expected and your issue may in fact be a software bug.
However, reasons for software problems are many and varied including old or bad hardware, poorly configured systems or operating system issues such as permissions. All, some or none of those may apply to your computer.
Hard to tell without working through the troubleshooting steps systematically.

Difficulty Retrieving Deleted Adobe Master Collection

While doing a clean-up on my Mac, I accidentally deleted what I thought was an unused folder that had my entire Adobe Master Collection in it. It's no big deal though as the serial number was recorded under my account. Now I haven't been onto Adobe in a very long time, so when I come here and find out I have to first sign into the Creative Cloud, it's no big deal all the same. I do that and I go to Downloads to look for where I can find my product and resubmit the serial for a download link, but I had to download the Creative Cloud desktop application. I have difficulty here though, and the error message simply tells me that the application couldn't install after I download and wait for the application to finish installing. I tried attempting to install the older Application Manager but that just gives me a message to try installing Adobe Support Advisor. I thought this was a good idea since it might tell me the problem behind why the Creative Cloud desktop application wouldn't install. So I do that, and it gives me a result as to why the Application Manager won't install. The only answer was to install Creative Cloud. So I'm sort of stuck.
If there is a way I can just give Adobe the proof of my purchase with my serial number and be redirected to or emailed a download link, that would be really great! I'm mainly focused with getting all my programs back, you see, but it seems my only answer is to first figure out this Creative Cloud desktop problem. Thank you for all answers and helpful thoughts!

Hi Emma,
Welcome to the forums!
Looks like you would need to download complete Master collection and Adobe creative cloud will only help you download Adobe apps one by one. Please follow the below steps to download Master Collection
Please run the Adobe cleaner tool from http://www.adobe.com/support/contact/cscleanertool.html and see if there are any leftovers for Master collection.
Also, you haven't mentioned the version of Master collection so I am assuming it is CS6. Please open http://prodesigntools.com/adobe-cs6-direct-download-links.html and scroll down to choose your platform acordingly.
There is a small trick before you start downloading the setup, please start downloading any software from adobe.com and cancel it and then use the above link in the same browser.
PS: Links provided are direct links and doesn't start downloading without performing the step mentioned above
Thanks!
Ankit

Adobe Master Collection CD Key won't work

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