Adobe media core cs6 ha smesso di funzionare

Ho installato Adobe premiere elements 12 e Adobe Photoshop Elements 12 (aggiornati alla 12.1).
In precedenza avevo installato CS6 Trial che poi ho disinstallato.
Quando avvio il computer o quando chiudo Premiere Elements esce il messaggio:
adobe media core cs6 ha smesso di funzionare
Come posso risolvere ?
Forse disinstallando media core ? Come posso fare ?
Grazie

Claudio1958
I have seen that type of message even when other versions were involved in that same type of situation.
I would have used the Adobe Cleaner Tool immediately after the Premiere Pro CS6 trial uninstall and before the Photoshop Elements 12 Premiere Elements 12 installs. Did you do that?
The ccleaner tool is excellent for getting rid of leftovers from incomplete uninstalls or installs. ccleaner comes in a Windows and Mac version.
https://www.piriform.com/ccleaner
Hopefully the above remedies will resolve the issue and avoid any manual removal of registry entries (can be dangerous if unfamiliar with registry editing).
The question is will Photoshop Elements 12.1, Premiere Elements 12.1, Elements Organizer 12.1, and QuickTime (latest version) continue to run after the cleanup and removal of CS6 leftovers? Worst case, uninstall/reinstall of the Elements versions and QuickTime. Hope not.
We will be watching for your progress.
Thanks.
ATR

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