"Adobe Media Core CS6 has stopped working" error.

I have had Premiere Elements 11, Photoshop Elements and LR 4 installed for over a year on my Windows 7 computer. Over the last couple months, within a few minutes of turning on my computer I get an error that Adobe Media Core CS6 has stopped working. It seems like this might be related to Premiere but I have not been able to find a solution. This occurs even if I have not run any of my installed programs. Any suggestions what is causing this and how to fix it?

I had not saved the detail files earlier today (it appears they disappear on a restart), but did a shutdown/startup a short time ago and had a recurrence again. (Although two subsequent cycles did not generate the error.) I saved the files and the .xml file indicates the parent process was Elements 11 Organizer this time, not LR4.
I had been living with this problem for a while, one of the set of saved error file sets was from 5/1. I don't recall for sure if that was from the first occurrence of the error, but I decided to look for other programs installed just before that time. I see that Adobe Creative Cloud was installed the day before, 4/30. I don't recall how/why that was installed since I don't have any Cloud products. Also installed on 4/30 were three Microsoft Visual C++ Redistributable files, which show installation times one minute before the Creative Cloud installation, so I assume they are part of the Cloud installation. The next most recent (before 5/1) installed program was Smith Micro Anime Studio Pro 9.5, which was installed on 4/29.
The firewall settings have not changed. I was in a chat with my ISP when the problem occurred this afternoon, but not during the latest occurrence. I don't recall any updates since 6/24. I believe the error had occurred every time I started my computer before the Firewall changes, but it seems to be more sporadic now.
I will see what else I can come up with tomorrow since it is getting late. I wanted to get this all down before I lost my thoughts.
Update 7/5:
I have more information, but still no solution.
I found this thread Adobe Media Core CS6 has stopped working related to the same error, but it had no solution. The error did not occur when I exited PS Elements or Premiere Elements as it did for that person.
I also found Adobe media core cs6 stopped working......??? and tried the steps to rebuild the Photoshop Elements editor preferences file, but no success.
I had noticed that Adobe Creative Cloud was installed the day before, so I uninstalled it. Error still occurred.
I installed a different firewall (Zone Alarm Free) and disabled Windows Defender, error still occurs.
Uninstalled Anime Studio Pro (that had been installed a couple days before, error still occurred.
I will provide more updates as I try more changes.
Update 7/20:
More things I tried:
Repaired quicktime via control panel, did not fix
Uninstalled quicktime, error did not recur
I noticed that there remained a plug-ins folder in the quicktime folder, so I renamed it.
Reinstalled quicktime from Apple site on 7/12 and the CS6 error has not recurred.
Additional info not directly related to original question, but occurred afterwards.
I don't think it is related, but a few days later started getting a small blank MFC CTxfiHlp window upon windows startup. I haven't resolved that yet, but it is related to my Creative XFi sound card.
I also noted when I reinstalled Anime Studio Pro that the readme contains a warning that 64 bit windows does not support quicktime; that I should use the 32 bit version of their software.
I installed the latest Creative sound card software, but started getting lockups. Still working on this, but the original problem seems to be solved.
The only other thing I can think of is that iTunes software had been installed, but I removed it. It is possible that caused a problem with quicktime??
Anyway, the removal of quicktime (including the Plug Ins) and re-install did resolve my problem.

Similar Messages

  • Adobe Media Core CS6 has stopped working

    Hi Folks,
    I'm running Adobe Creative suite CS6 on Windows 7, Dell T7600 with 64G RAM. Quicktime Pro 7.74, up to date.
    When I try to export a sequence using Quicktime as the Export format, I get the error, 'Adobe Media Core CS6 has stopped working'
    Here are the details:
    Problem signature:
      Problem Event Name:                        APPCRASH
      Application Name:                             Adobe QT32 Server.exe
      Application Version:                           6.0.5.0
      Application Timestamp:                     5211c5c2
      Fault Module Name:                          QuickTimeH264.qtx
      Fault Module Version:                        7.74.80.86
      Fault Module Timestamp:                  5180f338
      Exception Code:                                  c0000005
      Exception Offset:                                001f371d
      OS Version:                                          6.1.7601.2.1.0.256.48
      Locale ID:                                             6153
      Additional Information 1:                  0a9e
      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:                  0a9e
      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
    I suspect this could be related to Quicktime.
    Any help is much appreciated.
    Thanks
    Ken

    More information needed for someone to help... click these links and provided the requested information
    -http://forums.adobe.com/message/4200840
    -http://forums.adobe.com/thread/416679

  • Adobe Media Core CS6 has stopped working (Premiere Pro Family CS6)

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      Fault Module Name:
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      Exception Code:
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      Exception Offset:
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      OS Version:
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      Additional Information 1:
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      Additional Information 2:
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      Additional Information 3:
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  • Media core CS6 has stopped working

    I get an error message upon starting up my computer: Adobe media core CS6 has stopped working. What does that mean?Premiere Element 11
    Message was edited by: Danielle Jaworowski Can someone answer me?

    More information needed for someone to help... click these links and provided the requested information
    -http://forums.adobe.com/message/4200840
    -http://forums.adobe.com/thread/416679

  • Adobe Media Care CS6 has stopped working and I can't find anyone who can help me.

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    •If you are getting error message(s), what is the full text of the error message(s)?
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  • "Adobe Premiere Pro CS6 has stopped working" but was working fine a week ago...

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  • Adobe Premiere Pro CS6 has stopped working

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    Hi All,
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    that's the details it shows.
    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 2
    Logical processor count: 4
    Processor speed: 2527 MHz
    Built-in memory: 3891 MB
    Free memory: 1350 MB
    Memory available to Photoshop: 3306 MB
    Memory used by Photoshop: 5 %
    Image tile size: 128K
    Image cache levels: 4
    Photoshop crashed on 15/03/2013 at 00:05:05 (GetImageViewResourceSharingGLContext)
    The GPU Sniffer crashed on 15/03/2013 at 00:50:52
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 768, right: 1366
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    Serial number: 92628701192123445467
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\Khan\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 298.1G, 254.8G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
       BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2.1.2.1640  
       mediacoreif.dll   DVA Product   6.0.0  
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins:
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 7.0
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Embed Watermark 4.0
       Extrude 13.0
       FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
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       Lens Correction 13.0
       Lens Flare 13.0
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       Note Paper 13.0
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       Oil Paint 13.0
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       Paths to Illustrator 13.0
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       Vanishing Point 13.0
       Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       Watercolor 13.0
       Wave 13.0
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       Wind 13.0
       Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       ZigZag 13.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

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    Hi,
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    First, see Replace Your Preferences and do it for the original account.
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  • Adobe AIR Debug Launcher has stopped working Error on Flash Builder 4.6

    Hi,
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    Application Name:     adl.exe
    Application Version:     3.1.0.4880
    Application Timestamp:     4eb7612e
    Fault Module Name:     Adobe AIR.dll
    Fault Module Version:     3.1.0.4880
    Fault Module Timestamp:     4eb75fb9
    Exception Code:     c0000005
    Exception Offset:     000a8a5b
    OS Version:     6.1.7600.2.0.0.256.48
    Locale ID:     1033
    Additional Information 1:     0a9e
    Additional Information 2:     0a9e372d3b4ad19135b953a78882e789
    Additional Information 3:     0a9e
    Additional Information 4:     0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0×0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
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    Version=1
    EventType=APPCRASH
    EventTime=129672424273270780
    ReportType=2
    Consent=1
    ReportIdentifier=3f7d7727-1c55-11e1-a8fc-705ab656b183
    IntegratorReportIdentifier=3f7d7726-1c55-11e1-a8fc-705ab656b183
    WOW64=1
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    Sig[0].Name=Application Name
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    Sig[1].Name=Application Version
    Sig[1].Value=3.1.0.4880
    Sig[2].Name=Application Timestamp
    Sig[2].Value=4eb7612e
    Sig[3].Name=Fault Module Name
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    Sig[4].Name=Fault Module Version
    Sig[4].Value=3.1.0.4880
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=4eb75fb9
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=000a8a5b
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7600.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=0a9e
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=0a9e
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
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    UI[4]=Windows can check online for a solution to the problem.
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    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
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    LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
    LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
    LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\syswow64\USER32.dll
    LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
    LoadedModule[6]=C:\Windows\syswow64\LPK.dll
    LoadedModule[7]=C:\Windows\syswow64\USP10.dll
    LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
    LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
    LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
    LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
    LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
    LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
    LoadedModule[14]=C:\Windows\syswow64\SHLWAPI.dll
    LoadedModule[15]=C:\Windows\syswow64\SHELL32.dll
    LoadedModule[16]=C:\Windows\system32\msi.dll
    LoadedModule[17]=C:\Windows\syswow64\ole32.dll
    LoadedModule[18]=C:\Windows\system32\IMM32.DLL
    LoadedModule[19]=C:\Windows\syswow64\MSCTF.dll
    LoadedModule[20]=C:\Windows\syswow64\WS2_32.dll
    LoadedModule[21]=C:\Windows\syswow64\NSI.dll
    LoadedModule[22]=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\runtimes\air\win\Adobe AIR\Versions\1.0\Adobe AIR.dll
    LoadedModule[23]=C:\Windows\syswow64\OLEAUT32.dll
    LoadedModule[24]=C:\Windows\system32\VERSION.dll
    LoadedModule[25]=C:\Windows\system32\WINMM.dll
    LoadedModule[26]=C:\Windows\system32\OLEACC.dll
    LoadedModule[27]=C:\Windows\syswow64\CRYPT32.dll
    LoadedModule[28]=C:\Windows\syswow64\MSASN1.dll
    LoadedModule[29]=C:\Windows\system32\MSIMG32.dll
    LoadedModule[30]=C:\Windows\syswow64\COMDLG32.dll
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    LoadedModule[33]=C:\Windows\syswow64\urlmon.dll
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    LoadedModule[35]=C:\Windows\system32\mscms.dll
    LoadedModule[36]=C:\Windows\system32\USERENV.dll
    LoadedModule[37]=C:\Windows\system32\profapi.dll
    LoadedModule[38]=C:\Windows\system32\Secur32.dll
    LoadedModule[39]=C:\Windows\system32\DSOUND.dll
    LoadedModule[40]=C:\Windows\system32\POWRPROF.dll
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    LoadedModule[52]=C:\Windows\system32\mlang.dll
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    LoadedModule[58]=C:\Users\joel.badinas.ENTICENT\AppData\Roaming\Dropbox\bin\MSVCP71.dll
    LoadedModule[59]=C:\Users\joel.badinas.ENTICENT\AppData\Roaming\Dropbox\bin\MSVCR71.dll
    LoadedModule[60]=C:\Windows\system32\EhStorShell.dll
    LoadedModule[61]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[62]=C:\Windows\system32\ntshrui.dll
    LoadedModule[63]=C:\Windows\system32\srvcli.dll
    LoadedModule[64]=C:\Windows\system32\cscapi.dll
    LoadedModule[65]=C:\Windows\system32\slc.dll
    LoadedModule[66]=C:\Windows\system32\credssp.dll
    LoadedModule[67]=C:\Windows\SysWOW64\schannel.dll
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=Adobe AIR Debug Launcher
    AppPath=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\bin\adl.exe

    Dear, I had the same problema.
    Was the sandbox from firewall.
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  • Adobe Premier Elements 10 has stopped working error message/Audio issues

    I'm working on a project for about a week. I almost finished it,  "shared" it to my computer, and watched it thru windows media player.  I thought of something else that I could add to the audio, so I went back into the project in PE10 and put small (2-3 seconds) audio clips on audio track 3.  Once I did that, PE 10 would not allow me to put any audio effects on that track.  (I went into some older longer projects that I have and it allowed me to put effects on any audio track).
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    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
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