Adobe media core cs6 stopped working......???

Question

Can anyone help?. i am new to photoshop elements 10. i get this box come up on screen when i start elements "Adobe media core cs6 stopped working" . It appears elements still works but if  i use smart fix for auto levels or colour the photo goes white....this never used to happen.

Answer 1

The editor saved prefs often get corrupted. This is because PSE saves your settings each time you close the application. Problems can sometimes occur if you don’t let the program close properly or if you launch another application too quickly whilst closing down Elements. You may need to rebuild the editor preferences to resolve any conflicts. To begin, close Elements.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. After a few seconds release the three keys and look behind the welcome screen by closing it. Alternatively hold down the three keys whilst  clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys for a few seconds; then release. You should get the settings option.
When you see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences.
If that doesn’t make any difference go to the Apple website and check for updates to your Quicktime player.
Also check your internet security/anti-virus software is not blocking. For example the internet filter NetNanny is known for sometimes blocking the .exe file 'Adobe QT32 Server.exe'. It may be possible to add that file to an exceptions list to prevent blocking.