Adobe Media Encoder CC constantly crashing during batch encodes

Hello!
We just made the big switch to Premiere Pro CC for our TV shows and now that it's time to finalize our first few episodes we are having some major problems batch exporting segments of the show. Sometimes it works, sometimes it works half way through the batch list then crashes, sometimes it crashes right away. There is no consistency, other than crashes are happening all the time. Here's what is happening:
• AME 7.2.0.43 (64-bit)
• Mac OS X 10.9.1 on 2x2.66 GHx 6-Core Intel Xeon, 40 GB 1333MHz DDR3 RAM
• Startup disk is SSD w/ 4GB free space (all footage is on external storage)
• Using Premiere Pro CC to export via AME.
• All recent updates insatlled as of 3/10/14.
The source footage is ProRes 422 720p 59.94 footage from AJA KiPros. Each project has 16 segments - these are individual sequences. There are 7 tracks of audio and 4-5 tracks of video in each. In addition to the video there are targa files that include the score bug, full screen graphics, etc (this is sports). There are also some Adoby Dynamic Link After Effects elements throughout.
Editing has been fairly crashless - however when I File > Export > Media and queue it up in AME, that's when the fun starts.
I can rarely get through an entire batch list - generally within a few files the preview window at the bottom shows that it has halted and nothing further will encode. There is no way to stop or close the program without force quitting. When I have tried to encode from Premiere Pro CC directly, it works, although it is much slower and will only do the one sequence at a time.
I have been trying to encode to two different formats from within AME:
1.) ProRes 422 720 59.94 (just like the source footage) with 4 channels of audio.
2.) ProRes 422 1080i29.97 with 4 channels of audio.
We have different broadcast partners so we need to deliver in these two difference specs. I get crashes regularly on both outputs.
Possibly unrelated but also weird - I've noticed that when AME starts this crashing cycle sometimes Premiere CC won't let me save anyome. The status bar comes up like it's going to save the project but it goes nowhere. I have to quit without saving. Weird.
Can anyone help me further troubleshoot? This is bordering near deal breaker to continue using this software if I have this much trouble when trying to get my project outputted. Thank you!

Agreed, I now have a project to GET OUT, and AME crashes consistently 1/3 into the render. It appears to halt all processing after (real time) 00:02:30
Am seriously considering uninstalling CC as I am beginning to find other issues in some apps, and going back to CS6/MC just so I can get work out. Durn it Adobe this is AWFUL!!
Alright, let's try to be constructive instead of throwing rocks... but the frustration level is high, and I have material on deadline. Let's get with this, guys...
What OS Win7, 64-bit
What version of AME/PPro (Please be specific by getting the full version number in the About Adobe Media Encoder screen) 8.2.0.54 Ppro: 8.2.0 (65)
When is it crashing (Again, the more detail here about where it was in the encoding process the better) roughly 1/3 into the sequence, always on exactly the same frame - tried replacing the clip with something different to see if it was a timeline error, and NO EFFECT.
What is your source (PPro project or media file (what kind?)) PPro
If the source if a PPro project, does it work when exporting directly from PPro? NO
What format are you exporting to? H.264, QT, WM, tried everything my client can play.
Do other formats work? MPEG2, QuickTime, etc? NO
Have you tried with GPU rendering on? How about turning it off by switching to Software-only mode? Mine doesn't have any choice, it's software-only.
Have you tried disabling Native Sequence Loading? (AME Preferences: General > Enable Native Sequence Loading) No effect
Other things I tried: uninstalling/reinstalling AME, setting cache to a fast local disk.

Similar Messages

CS6 CONSTANTLY Crashing During Startup

I'm running the most current version of Premiere Pro CS6 on a iMac 3.4 GHz Intel Core i7, 32 GB 1600 MHz DDR3, NVIDIA GeForce GTX 680MX 2048 MB and running OS X 10.9.4. The last few days I've been experiencing at least 5 crashes during startup -"Sorry :-( a serious error has occurred and Premiere needs to be shutdown yadda yadda..." As I have a massive project with a deadline around the corner I thought, screw it, as long as I can eventually get in, I'll just deal with the problem when I have time... fine. Well, now I can't even get the software launched. I've had to hit OK on that harbinger of death warning box and then Force Quit as it will just give me the pin wheel for days otherwise. It's always when it's loading media that it crashes but never on a specific file, or even drive. There are a few dynamic links but nothing that hasn't been there for weeks, if not months. I've read through as many other forums as I can take and it seems most of them are still unanswered or at least extremely vague to a tech dunce such as myself. I've always sent the crash reports and would be happy to forward another along if provided a specific address...

At one time there was a notice (now removed) that discussed no updates for newer operating systems... and that was about 2 years ago
CS6 and Mac 10.9.4 (or even 10.9.3) is a problem... some links that MAY (or may not) help
-next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
-Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936

Media Encoder/Premiere Export Crashing During long file exports

I'm running Premiere Pro CC 2014 on a windows 7 computer--a Livestream Studio HD500. I use the computer to capture live video, which is saved as large AVI motion-jpeg files. I need to edit and export these files as compressed h.264 videos for upload to the web.
I am able to import these files into premiere and work with them, but the program crashes to desktop during any long export. I am able to export very short (1 or 2 minute) videos just fine, but anything longer will crash to desktop after a few minutes of processing. Media encoder also crashes when attempting to compress the videos prior to processing.
I have been able to circumvent this problem by compressing the files I'm working with in advance using virtualdub, but it adds an annoying step to the workflow that I'd like to eliminate. Shouldn't premiere be able to import, edit, and export compressed versions of these files without crashing?
Note: I've tried turning off GPU rendering and clearing my cache several times.
Thoughts? Much appreciated.

Maybe this problem?
http://blogs.adobe.com/kevinmonahan/2014/01/13/computer-shuts-down-with-premiere-pro-or-af ter-effects/

Audition CS5.5 constantly crashing during editing

I am running Adobe Audition version 4.0 Build 1815 on 64-bit Windows 7 Professional edition. Audtion used to run great for the last 12 months or so, but recently - during last 4 weeks or so - it crashes unexpectedly during an edit session. While saving I also frequently see a warning that this file is being used by some other application (hence can't be saved). I have turned off all backup software (Mozy, Dropbox etc.) wondering if they are somehow conflicting with Audtion.
Here's is a typical event log entry when it crashes:
Faulting application name: Adobe Audition.exe, version: 4.0.0.1815, time stamp: 0x4d8ba538
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x0002e41b
Faulting process id: 0x1fec
Faulting application start time: 0x01cd97ea244e34f8
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Audition CS5.5\Adobe Audition.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 0356a428-03de-11e2-93eb-0025115f268c
Is this a known issue and is there a fix available?
regards,
Sudhanshu Thakur
Durham, NC

Hi Sudhanshu,
Unfortunately, that error doesn't tell us too much about why the crash occurs. Are you typically working in Waveform view, or Multitrack View? If you get the error that the file is currently in use, does it work if you uncheck the box labeled "Include markers and other metadata" in the Save As dialog?
Let's try forcing Audition to rebuild its preference files as a first step and see if this makes a difference.
1. Open Explorer and navigate to C:\Users\<username>\AppData\Roaming\Adobe\Audition (Note - you will probably need to type the "AppData" folder name manually into the address bar as it's hidden by Windows by default.)
2. Click on the "4.0" folder located there and rename it to "4.0_BACKUP"
3. Launch Audition
It will rebuild all of its preferences, so for now, any presets you had will not be available. If we determine this change fixes the issue, you can move some of the files/folders from "4.0_BACKUP" into the new "4.0" folder to restore these. Notably: "EffectPresets.xml", and "Favorites.xml"

Adobe Premiere Pro CC constantly crashes when rendering. Please Help!

Hello everybody and thank you for reading!
My problem is whenever I use adobe premiere and decide to render my video my computer crashes and always gives me a different error report. Here are a list of all of the error codes I have received: SYSTEM_SERVICE_EXCEPTION, BAD_POOL_HEADER, NTFS_FILE_SYSTEM, /IRQL_NOT_LESS_OR_EQUAL,KMODE_EXCEPTION_NOT_HANDLED (NETIO.SYS), and DPC_WATCHDOG_VIOLATION. I have tried installing a reinstalling the program and that does not work.
Here are my system specs:
OS:Windows 8.1
CPU: Intel core i7-4790k 4.00 ghz
GPU: NVIDEA zotec GTX 750 ti 25b
RAM: 2x 8gb
HD: 1TB Seagate
If there is any other information you need I will try to supply it! Thank you very much!

Moving the discussion to Premiere Pro.
Thanks,
Atul Saini

Adobe Premiere Pro CS5.5 Crashing on Render/Encode

So, this is a pretty non-complicated problem. I think I have narrowed it down.
So basically it's this, I try and render footage that is about 10 minutes long. About 3/4's of the way through that Adobe Premiere Pro crashes. It just shuts down, no warning. Computer is still on, and the CPU Load reduces to about 10% from 80%-90%. I think I have narrowed it down to the problem of the CPU overheating. I got speedfan, lastest version and I look at it, pumped all the fans up to 100%. It still crashed along with the CPU heating up to about 52-55 degrees Celsius. Now you might be thinking that is extremeley low, but my CPU is usually at a resting temp. of 38 celsius.
Please help, everything is updated. I think the problem is that I only have 3 fans. GPU fan, CPU fan, and a fan to suck air in. The problem lies with my case. It is so POORLY designed that with my MotherBoard it LITERALLY CANNOT FIT ANY MORE FANS IN THE CASE. Now, words cannot describe how angry I would get at the person who designed the case, but hey, you get what you pay for. Do you guys think this is purely Overheating - I'm sure if I tried hard enough I could fit another fan in there. Or something else - because I don't think it should shut down at 50 celsius.
Specs..
AMD Radeon Sapphire HD 6850 Graphics Card
AMD FX(tm)-6100 Six-Core Processor
ASUSTeK Computer Inc. M5A97 R2.0 (motherboard)

Take the side off the computer case and put a small fan next to the computer to blow room air onto the CPU and motherboard
If that works, you know you need better cooling (maybe use the furniture brush with your vacuum cleaner... computer power off, of course... to remove any dust bunnies)
How are you with building a computer... so do you think you could move everything to a new case?
I built a computer for my wife a couple months ago http://www.pacifier.com/~jtsmith/ADOBE.HTM and with options, the case has 4 fans and her CPU runs fairly cool

Adobe Flash (Every version) Constantly Crashes...

Hello
I'm new to the forums but hopefully I can ask this question appropriately.
I've scoured the net for days now and have read similar threads in this forum looking for an answer and nothing i've done has worked.
Both Flash and Shockwave crash every single time I go to a website with a high usage of flash.
I've uninstalled both using the official uninstaller and have resintalled different versions and it doesn't seem to matter, it still crashes.
I've tried going to flash sites in Chrome, Firefox, and IE. They all crash.
I've updated my sound and video drivers and that didn't make a difference.
If I go to the adobe flash website I do see the animated F without a crash but that's the only site with flash that doesn't crash.
Any help would be greatly appreciated! (But please, no one comment telling me how they have the same problem and can't figure it out. I don't know why that's such a common trend in forums but It doesn't help me and no one cares.)
My Computer Specs Are:
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer Microsoft Corporation
System Manufacturer Compaq-Presario
System Model FK587AA-ABA SR5605F
System Type X86-based PC
Processor AMD Athlon(tm) Processor LE-1640, 2700 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD 5.14, 5/2/2008
SMBIOS Version 2.4

Go to http://www.adobe.com/software/flash/about/
Right-click on the Flash object, select Settings, then disable Hardware Acceleration.

Photoshop CS5 crashes during batch process

Hi,
I got about 100 pictures. Trying to: resize+save for web...
Photoshop converts few files and...crashes.
I presume that's a configuration problem - neither scratch disk nor memory should not be the cause although here are some parameters:
My mac:
Mac OS X (10.6.4)
2.53 GHz Intel Core 2 Duo
4GB 1067 MHz DDR3
HDD 320 GB (289 free space)
Pictures res: 5616x3744px
Picture format: .jpg
Has anyone solved problem like this (or similar)?

I have the same problem, cs5 crashes when I start batching files (raw to jpg save in my case). Sometimes after 10 sometime after 200... it's really weird. And yes it does close the files with the action I use... The crashes are really bad as it does something like a shut down which closes all programms, this also prevents crash report to open! It crashes also when I do a batching on opened files. I installed all updates and everthing, even reinstalled the programm, still the same problem :(. I still have cs4 on my mac and there batching works perfectly fine without any problems! Also for anything else cs5 works perfectly well, only batching causes me headaches.

Adobe Premiere Pro is constantly crashing and freezing

I'm a new user to adobe and I've used their free trials in the past for cs6, but this latest version of Premiere Pro keeps crashing while I'm in the middle of projects. I really don't know what the problem is. Is there something I need to update?

Macbook Pro 13" 2013
OS Mavericks
8gb RAM
Processor 2.5 GHz Intel Core i5
Graphics Intel HD Graphics 4000 1024 MB
I forget what it said specifically, but the error message said something along the lines of
"There was a serious problem with Premiere pro and it needs to shut down immediately. It will try to save your current session"

Data Quality Manager component Crashing during Batch Key Generation?

Hi All,
I have setup batch key generation for "FINS Members" buscomp and when the job is executed the task crashes always. I have observed the crash is not consistent on a particular data.
Most of the times we get FDR file generated and sometimes we have another file "hs_err_pid xxx.log" in the siebel server BIN directory.
When batch is executing one specific record it seems to be running out of memory.
Below is the detail from the crash log:-
Virtual memory info:
Total : 2097024 KB
Available : 1122452 KB
Available extendent: 0 KB
Few Crash Scenario 's:-
Crash Scenarios:
73 Contacts - DqMgr CRASH while processing the record "1-908F9". After removing the record from the system, batch job completed with no crash. The contact record has two address associated with this and the name details are below:
Last Name - ER11 PASS 3 LN
First Name - ER11 PASS 3 FN
Middle Name - ER11 PASS 3 MN
Two Address Associated
689 contacts DqMgr CRASH while processing the record "1-6KRHD". After removing the record from the system, batch job completed with no crash. The contact record has one address associated with this and the name details are below:
Last Name - UAT TESTING
First Name - SCENARIO 6 CLIENT
Middle Name - DO NOT USE
One Address Associated
Any help?
Thanks.

Hi
Thanks for using My Oracle Support Community.
You mention - "After removing the record from the system, batch job completed with no crash"
I would recommend you to check the record and if there are any differences between this record and the others for which the process gets completed.
Also, please raise a Service Request with Oracle Tech Support with all the relevant logs so that we can analyse the issue in detail and suggest you further recommendations.
Thanks,
Shwet

Adobe Creative Suite CS3 Constantly Crashing

I've had Adobe Creative Suite 3 for awhile now (I mainly use Photoshop, Dreamweaver and Illustrator). And nearly every day, one of my programs crashes while I'm using it. I've attached a recent crash log below from Dreamweaver. The crash occurs mainly in Dreamweaver and Illustrator, but it's happened in Photoshop, too.
I've got 8GB of RAM. I've attached a screenshot of my Activity Monitor while running Illustrator.
Originally I installed CS3 on my MacBook Pro when I still had Snow Leopard. Since then, I've upgraded to Mountain Lion and now I'm on Mavericks (I skipped Lion). After getting frustrated at the constant problems, I completely deleted and re-installed CS3. The problem still occurred. So finally, I completely reformatted my hard drive and did a clean install of Mavericks, then re-installed CS3. STILL THE EXACT SAME PROBLEM. It makes me think that there might be a compatibility problem between Mavericks and CS3, but I would still like to resolve the problem if possible.
Here is my most recent crash log from Dreamweaver if that helps. Please HELP!!
Process:
Dreamweaver [47980]
Path:
/Applications/Adobe Dreamweaver CS3/Dreamweaver.app/Contents/MacOS/Dreamweaver
Identifier:
com.adobe.dreamweaver-9.0
Version:
9.0.0.3481 (9.0.0)
Code Type:
X86 (Native)
Parent Process: launchd [202]
Responsible:
Dreamweaver [47980]
User ID:
501
Date/Time:
2014-01-09 11:36:21.492 -0600
OS Version:
Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 5A0B988B-54C0-415D-7A57-FCEAFB311CEA
Sleep/Wake UUID: D2F4A8F0-5BF0-4C8A-8318-32F394B91758
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000ac86564
VM Regions Near 0xac86564:
mapped file
000000000a3a2000-000000000a6ae000 [ 3120K] rw-/rwx SM=COW /System/Library/Fonts/LucidaGrande.ttc
-->
mapped file
000000001a3a2000-000000001a6ae000 [ 3120K] r--/rwx SM=COW /System/Library/Fonts/LucidaGrande.ttc

Sorry to be the bearer of bad news but I heard CS simply doesn't work. Might want to check that statement though, its not from experience. From what I heard Quark 6, Virtual PC and CS all don't run, but like I say thats not from experience. I'd suggest using your old one until the Universal Binary is released...

Skype constantly crashing during calls

When i try to accept a call or send one out, it crashes.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 6.21.59.104
Application Timestamp: 542bf5db
Fault Module Name: d3d9.dll
Fault Module Version: 2.2.1.8
Fault Module Timestamp: 4ff388ce
Exception Code: c0000005
Exception Offset: 00002066
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Solved!
Go to Solution.

kulcsartamas wrote:
Hello!
I have two problems. First, when i try to log in, the Skype says I am already logged in. I chose the Ctrl+Alt+Delete solution, and I cannot close Skype. The second problem is that I cannot make a call, because when I try, it crashes (or sometimes before that).
Please help me!
Reboot your computer in Safe Mode and then try to reset all Skype settings.
Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Reboot in normal mode and try to start Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

How do I keep Adobe Premiere Elements 11 from crashing during the rendering process?

I have already published a video, but I had to go in and make some images and texts clearer. I didn't add anything, I just changed them. Now the program will only render to 84% and them an error message pops up and asks me if I want to send a report or not. No matter what I choose, it still shuts the whole program down. I will try to re-open the program with the same file and it will just shut off. I have to restart my computer just to get back in the program. Why is it doing this and is there anything I do to fix it, in light of re-making my video?

Try doing a Save As and renamed your video. Then render your output. This will keep your new render files from "bumping into" your old render files.
If that doesn't work, please provide more information about your system.
What operating system are you using? How fast is processor and how much RAM do you have? How much free, clean, defragmented space is on your hard drive?
What model of camcorder is your video coming from and what format and resolution is it? Did you use Premiere Elements to get the video from your camcorder to your computer?
What Publish & Share option are you using to output your video?

Adobe Premiere Pro CS6 constantly crashes when importing video files

I have not used Premiere Pro in a while, but recently when I tried to import video files (from .m4v, .mp4 and .mov) the program stops working, the "importing" window doesn't progress and I get the rainbow wheel of "death".
I read some other posts where some are having similar situations and some users suggested moving the file from an external hard-drive to an internal one (I have a 1TB external hard-drive) but that didn't do squat either.
Once the program is frozen I'm forced to "force quit" the program.
Does anyone know what I can do?

I am having the same problems, but my program locks up when trying to playback .MTS files that are shot natively on my GH2. It will not render or export anything & when you try and scrub or playback footage it gets the spinning wheel of death. To finish my last project, I had to transcode all the .MTS files to .MP4 files and it worked fine. Also, anytime I shut down PP, I have to force quit the program for it to shut down. Here are the detailed info you asked for...
What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).Premiere Pro CC (trial) 7.1.0 - 141 (because I uninstalled CS5, 5.5, & 6 thinking they may be the problems.
Have you installed the recent updates? (If not, you should. They fix a lot of problems.) YES, up to date
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac”. OSX 10.9
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime”..MTS files from a GH2
If you are getting error message(s), what is the full text of the error message(s)?It tells me that it is an unknown error (I do not have a copy of the original error message)
What were you doing when the problem occurred?Trying to playback (wheel of death), Trying to Render and export (starts rendering, then just sits there and then gives the unknown error)
Has this ever worked before?I have worked on this projects for a few months, then just out of the blue it started with these problems about 1 week ago.
What other software are you running?none
Do you have any third-party effects or codecs installed?some from Video Copilot and Plural eyes 3 (NOT used on this project)
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
iMac 27in Mid 2011 3.4 Intel Core i7 16 GB 1333 Mhz DDR3 AMD Radeon HD6970M 2048 MB OSX 10/9 (13A603)
No external devices, except a external hard drive. I changed from a Thunderbolt Seagate 1TB (single 7200 RPM) to a Drobo Mini 2 TB RAID 5 in the MIDDLE of this problem, thinking the issue was the drive was to slow to keep up - NOT the case… it still happens with the new drive.
Are you using Mercury Playback Engine GPU Acceleration?I am not completely sure to be honest - I believe it is the factory settings.
Does the problem only happen with your final output, with previews, or both?both!

Adobe Media Encoder cs5 - No audio

I am using Adobe Media Encoder cs5 version 5.0.1.0 on a Windows XP Service Pack 3 32-bit machine. None of the wmv or avi files I try to encode have the audio track encoded. I have tried encoding with both the "F4V - Match Source Attributes" and "FLV - Web 640 x 480" presets. Neither of these encode the audio output at all. The audio track plays correctly in Windows Media Player. Has anyone else had this problem?

Very interesting data, Wayne. Very interesting.
> I am not sure how to encode to the other formats using AME, so I could not complete these tests.
Sorry, that's my fault. Ignore that test. I didn't realize you are using the Web Premium suite. The other formats I referred to are only available if you have Premiere Pro, After Effects, or the Production Premium suite installed. (I knew this by subconscious deduction, actually, since those products require a 64-bit version of Windows 7 or Vista and you stated that you're on XP 32-bit. It just didn't trickle out to my conscious brain.)
Let's back off for a second and review what we know. Please correct me if I'm wrong about any of these points.
You have WMV and AVI source video files. The audio in the AVI files is encoded as PCM or MP3.
You can hear the audio in these files when you play them in Windows Media Player.
Encoding these files to FLV, F4V, or H.264 appears to complete successfully in AME CS5.
You can not hear the audio of the encoded files in Windows Media Player, Adobe Media Player, or VLC.
Inspecting the encoded files in VLC and Audacity shows both that an audio track exists and that there is a waveform in that track.
Using a different user account on the same machine does not exhibit the problem.
Encoding your source files on a different machine using AME CS4 (your colleague) or AME CS5.5 (my computer, with the sample you posted) does not exhibit the problem.
So, yes, this is most intriguing. The difference in your ability to hear your source files but not the encoded files is most curious.
I do wonder:
If you take one of your encoded files to a different machine, does the audio play? (If you post a sample, I'll try it here.)
Since Audacity shows a waveform for the encoded files, can your hear the audio in that application?
The only thing I can think of that is unique about the formats that you are using AME to encode to (FLV, F4V, and H.264) is that those formats all use compressed audio. MP3 in the FLV format, and AAC in F4V and H.264. (FYI - F4V is simply H.264 insided of a Flash video wrapper.) What could be unique under your user account related to that? I don't know. Possibly if there is a utility on your machine related to compressed audio, that might be intercepting the audio stream in some way. Do you have any software designed for capturing compressed audio from the Internet? Or it could be related to the audio card drivers on your machine.
It might be worth sniffing around the %appdata% folder on your account and temporarily disposing of the folders for other programs. If you can isolate something that way, you may be on the right path.
You might also want to run msconfig (Start > Run > msconfig) to disable background applications and services that could be hijacking the audio. Go to the Startup tab there, clear everything, reboot, and see what happens. If that works, start putting the services back one-by-one until you find the culprit.

Adobe Media Encoder CC constantly crashing during batch encodes

Similar Messages

Maybe you are looking for