Adobe Media Encoder CC Crashing on Startup (W8)

Can somebody help with this issue as it's causing me a heap of problems. On startup, adobe media encoder crashes, it has been working fine for me for the past few weeks. I've updated all software via the creative cloud but I still get the issue.
If this is not a known fault, what should be the next step for diagnosis?
Thanks in advance.

Please try holding Shift key while launching AME. This resets the AME preferences.
If this doesn't solve the crash, directly delete the preferences folder <OS drive>:\\Users\<user name>\AppData\Roaming\Adobe\Adobe Media Encoder. Delete a folder "7.0".
If none of above helps, please delete the media cache at <OS drive>:\\Users\<user name>\AppData\Roaming\Adobe.
Delete "Media Cache" and "Media Cache Files".

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Adobe Media Encoder CS4 crash on startup

Hello,
I've been using and troubleshooting with the help of Adobe forums for quite a few years now (thank you to everyone), but I don't recall actually ever posting anything, as of yet.
Problem: Adobe Media Encoder was working fine yesterday and today it continually crashes on startup. I have accessed it alone through Start menu and also tried exporting a sequence from Premiere Pro as well as After Effects. AME crashes every single time. I'm not sure what is going on. I cannot provide the specs as I'm on a work computer (which I think should be scrapped for junk) and it's a dodgy little machine. Anybody else having problems with AME CS4?
I've also attached two screen shots. It's of the splash screen when it crashes and the error report.
Thanks,
nk

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Adobe Media Encoder CS5 crashes at a certain point while rendering, I have also tried to render directly from Premiere Pro but this only makes PremPro crash instead.
The clip I am trying to render right now is 20 mins long, 1600x900 and is a .avi file. The output settings are H.264/HDTV 720p 29.97fps High Quality.
This all started happening after I re-installed windows.
Machine Specs:
Intel i5 3570k
8GB 1866MHz RAM
Intel HD 4000 graphics (yes I know I should get CUDA)
I made sure that CS5 was updated before posting this.

>1600x900 and is a .avi file
That size description makes me think this is a screen capture, not a camera file... if it is a screen capture, what codec/software did you use?
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

Media Encoder CC crashes on startup

I just bought and installed the lasted version of the CS suite through the cloud. Everything else seems to be working so far, except Media Encoder CC. When I downloaded all of the software, it came with both Media Encoder CC and CS6. CS6 works just fine. CC keeps crashing on start up.
Specs:
17" Macbook Pro
version 10.6.8 - with the lastest security updates and patches
3.06 GHZ intel Core 2 Duo
4GB 1067 MHZ DDR3 - I am working on getting an upgrade to 8GB. Waiting on the RAM
on my PCI bus - NVIDIA GeForce 9400M with 256 MB vRAM
on my PCIe bus - NVIDIA GeForce 9600M GT with 512MB vRAM
Media Encoder CC version 7.0.1
As I said, everything including Media Encoder CS6 works fine. They open, I can do stuff, save, and close. But when I try to start up Media Encoder CC, I get the splash screen, then a Problem Report for Adobe Media Encoder CC. The details of the message are as follows:
Process:
Adobe Media Encoder CC [13721]
Path:
/Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier:
com.adobe.ame.application
Version:
Code Type:
X86-64 (Native)
Parent Process: launchd [108]
Date/Time:
2013-07-14 18:31:10.844 -0400
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
313569 sec
Crashes Since Last Report:
7
Per-App Crashes Since Last Report:   5
Anonymous UUID:
97878AE6-EEAB-4FC0-9C85-55C1505AB383
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /usr/lib/libcurl.4.dylib
Referenced from: /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/../Frameworks/dvacaptioning.framework/Versions/A/dvacaptioning
Reason: Incompatible library version: dvacaptioning requires version 7.0.0 or later, but libcurl.4.dylib provides version 6.0.0
Binary Images:
0x7fff5fc00000 -
0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 465.76 GB
Serial ATA Device: MATSHITADVD-R   UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000 / 5
Other than the spect on my machine, I have no idea what that means. I looked at the reason in the middle of all that, but it doesn't make sense. Why would it be looking for older versions of the libraries if it's a new version of the software? Also, the interesting thing to note is that in the chart it reports 7 crashes. That corresponds with the number of times I've tried to open the app. Please help!!
Thanks in advanced!

HI, I see you are using 10.6.8 Os. AME CC requires 10.7 or later like Premiere Pro and AE.
http://www.adobe.com/products/premiere/tech-specs.html
Installer would normally stop or at least give you warning when installing on 10.6 OS.
AME CS6 does work on 10.6, so I recommend you use CS6 until you update to 10.7 or later.

Adobe Media Encoder CS6 crashes when quit

OS X 10.7.4
Multiple hardware types
Adobe Media Encoder CS6 as installed from Adobe Production Premium CS6. NOTE: CS6 was installed under a different user than the new user that is having AME crash.
Issue:
Open AME. Encode a file or do not encode a file because the end result does not matter. Now quit AME (either hotkey or File --> Quit). AME then crashes. Keep in mind that no other CS6 programs are affected this way, just AME.
I ran into this problem weeks ago and found a solution that worked. The fix was to delete one of the many many folders Adobe creates in your user folder. The problem now is I cannot find that same posting where the fix was listed.
I deleted this "mystery folder" we will call it and then AME CS6 worked fine. The catch was that I had to redo the whole "Adobe ID" sign in BS and retype the serial number when I opened one of the other programs.
Any guesses as to where this folder might be so I can delete it again? I was hoping some others may have run into this same issue. I will keep looking for the fix, and post it back here if I finally find it.

Just deleting the Adobe Media Encoder folder in the given directory works just fine and this saves a lot of trouble because your settings are maintained as are your presets.
But thanks a lot for the help

Adobe Media Encoder CS4 Crashing Immediately

Hello,
I am running the CS4 Production Premium suite on a Windows 7 64-bit computer with 12GB RAM. Up til last week, the whole Adobe suite had been running smoothly. (I primarily use Premiere, Media Encoder, Photoshop, and Encore). However, Encore started locking up the computer any time I tried to work on authoring a Blu-ray (it locked up immediately upon opening a Blu-ray project, and only locked up on a new project when I switched from DVD to Blu-ray mode).
I assumed that some of Encore's source code had either been moved, overwritten by something else, or that there was possibly a program incompatibility with something else on my computer. So I took the step to uninstall and reinstall Encore from the install DVDs.
Upon a "successful" reinstallation, I then went into Premiere CS4 to encode a timeline to a P2 file. Premiere seemed to be doing its normal exporting process fine, but Media Encoder would crash after the red splash screen disappeared. To be more explicit, the red splash screen would disappear and be replaced by a window the normal size of the Encoder program, but nothing appeared on screen in the window other than a small white box in the upper left with the rest just being plain gray (see attached photo). At the same time this white window appeared, Win 7 popped up a box saying that Adobe Media Encoder has stopped working and that it would search for a solution to the problem, which it never could do.
I then tried deactivating the suite, uninstalling the full suite and reinstalling, updating so the patches would bring it up to date, and then tried running Adobe Media Encoder again, this time running from the Start menu rather than from Premiere. Yet, it was still the same response: the program crashes immediately.
I would appreciate any suggestions and help that people can provide.
Sincerely,
Kevin T
San Diego, CA

Here is the only relevant info I could find in the Event Viewer:
Faulting application name: Adobe Media Encoder.exe, version: 4.2.0.0, time stamp: 0x4af13937
Faulting module name: WatchFolder.dll, version: 0.0.0.0, time stamp: 0x4af1344e
Exception code: 0xc0000005
Fault offset: 0x00011f03
Faulting process id: 0x834
Faulting application start time: 0x01ca9d3e4234c82b
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS4\Adobe Media Encoder.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS4\WatchFolder.dll
Report Id: 89095e2b-0931-11df-a5f1-00248c778de6
Does this seem fixable to anyone?

Adobe Media Encoder cc crash

Adobe Media Encoder becomes unresponsive if i try to add more than one file to the queue. This occurs by drag and drop of using the file explorer method. It ebven hangs in the same way if a video has finished processing and another one is added right away afterwards.
I am using win7 64 bit with 12 GB ram. No other apps are running at the same time. I have restarted the computer and app still fails.
I notice while running the app that dllhost.exe uses in excess of 8gb of RAM and continually increases.
Any ideas?
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Bear in mind that iI am using win7:
I found every instance of 3d video files stored on the computer and deleted these (I personally did not want these, if you do need 3d video files on your computer you will have to work out how to save this in a way that does not create a thumbnail.
I then went in to the task manager (right click on the bar at the bottom of your secreen and select 'Start task manager'), select the 'Processes' tab, locate the process 'dllhost' (it will be the one taking up most fo the available memory) and kill it.
Instead of going through the steps with the task manager you could just restart the computer (which will also kill the process).
Let me know if this helps.

Adobe media encoder CC crashes on mac pro

I have the new mac pro with 2Graphic cards 700, 64GB ram, cpu 8 core xeon...
When i try to export via adbe media encoder cc, it blocks.... how to solve?
Pls let me know. The mac pro is new and no other applications has been installed, only the creative cloud cc.
Thanks

You will probably get better answers in Adobe Media Encoder (AME) or http://forums.adobe.com/community/premiere/content
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Adobe Media Encoder CS5 freezing on startup when loading ImporterQuickTime.prm

Hi everybody,
As the title suggests everytime I try run media encoder cs5 it freezes at the same point whilst trying to load the importerquicktime.prm file. I have tried googling around for a solution and have found a few people having the same problem but nobody seems to have found a fix.
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Kind regards,
Gareth

Hi Todd, thanks for the reply.
I tried the suggestions in the link you provided by allowing adobe qt32 server.exe and dynamiclinkmanager.exe in and out connections. I even tried disabling the firewall temporarily altogether but it didnt help.
I dont have afterfx.exe or pproheadless.exe (I have the design Premium CS5 suite, so no after effects or premiere for me unfortunately)
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Regards,
Gareth

Media Encoder CS6 crashes on startup

I am running MAC os 10.7.5
2.4GHz Intel Core 2 Duo
4 GB 667 MHz DDR2 SDRAM
Adobe Creative Suite 6 Master Collection
This problem just started a few days ago, otherwise the program was running fine.
I've tried starting it up more than a dozen times and each time it would crash.
I've even reset the PRAM, ran fixed Permissions
What else can I do?
Need help...

Hello...and thanks!
Last night i started to do it manually with Premiere Pro cs6
and it too crashed.
I had dragged all the .mp4's together into the timeline and was editing by going down the line.
What i finall noticed was it was the same file crashing in AME and PrePro. So i went to the next .mp4 in PrePro
and it worked fine.
So i pulled the same file in again from the project folder and put it at the end of the timeline by itself and tried converting it...and it worked just fine.
So something about this file was corrupt when pulling it in with the other .mp4 clips...but when i pulled it in by itself
that same exact clip was fine...weird
But its working now
Thanks!
Mark

My Adobe Media Encoder CC keeps crashing - can anyone help?

Every time I open Adobe Media Encoder, it begins the start-up and then crashes before it opens the application.... any help?
Not sure if this is relevant but, it seems to crash while loading "ExporterQuickTimeHost.pm"

This thread suggests (for Windows 8 and I assume the same issue for Windows 7) holding the SHIFT key while executing AME. This resets the preferences, and worked for me when I had this issue.
Adobe Media Encoder CC Crashing on Startup (W8)

Adobe Premiere CS3 crash with Export Adobe Media Encoder

Hello,
I having a problem with Premiere. When I want to export my sequence with Adobe Media Encoder, Premiere crash. I tested the solution proposed by this link: http://kb2.adobe.com/cps/404/kb404804.html but no success ...
My computer configuration:
- XP 64
- Dual Xeon
Thank you,
Kevin

A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0
Computer DETAILS are always good to provide
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with the DETAILS asked for in the questions at the end of the troubleshooting link

Since new update - Adobe Media Encoder and CUDA not working

CUDA not launching - Premier CC says that only software will work. Media encoder crashes on launch. Re-installed both.
Nvidia 670 GTX

What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).
Premier Version 7.2.2 (33)
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Problem started after I installed the software updated
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Windows 7 Ultimate - SP1
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
REDCODE .r3d from R1 - RedCode 28
If you are getting error message(s), what is the full text of the error message(s)?
Adobe Media Encoder Has Crashed - please contact your system administrator. This graphics card is not supported, CUDA disabled.
What were you doing when the problem occurred?
Booting premier pro, opening a new project, when trying to render using the encoder
Has this ever worked before?
Yes worked fine before 7.2.2 update
What other software are you running?
Chrome, Media Player
Do you have any third-party effects or codecs installed?
RED Giant Universe is installed
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
i7 3930k 12 Core, Nvidia 670 GTX 4GB, 32GB Corsair 1866 RAM, RAID HDD
Are you using Mercury Playback Engine GPU Acceleration?
YES - Nvidia 670GTX video card
Does the problem only happen with your final output, with previews, or both?
Problem Occurs when rendering the final output for the Medi Encoder and the GPU issue when I open a new project that used to use Mercury
I also cannot seem to find the file within Premier Pro for "supported Cards" - I had this issue before and I just added my card to this list, this list seems to be missing.
Thank you.

Where is Adobe Media Encoder CC

I think after an update, Adobe Media Encoder CC crashes on start-up. It actually crashed my Mac which never ever done it before.
I tried to update and found out that Media Encoder CC is no longer listed as an app.
Is there an application that replaces Media Encoder CC?
Thanks....

Media Encoder does not show in the update section or download section of CC. It is installed and updated along with other Video tools in CC. Try to manually install the latest update : http://www.adobe.com/support/downloads/detail.jsp?ftpID=5702.

I have an Adobe Id. How can I download Adobe Media Encoder CC 64bit?

I can't find a link to download and install Adobe Media Encoder CC 64bit.
I can only find a link to update Adobe Media Encoder here: Adobe - Adobe Media Encoder : For Windows

Why does Adobe Media Encoder keep crashing? How to fix Media encoder in TWO seconds! :) - YouTube

Adobe Media Encoder CC Crashing on Startup (W8)

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