Adobe Media Encoder CC - unknown error

I am getting the following error when trying to export the media in Premiere Pro CC.

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Similar Messages

  • Adobe Media Encoder for CS4 error Could not read from the source

    Hello,
    I get an error when I try to export from Premiere CS4. It doesn't matter how I export. Seems like an easy fix, but I can't figure it out. Any help is appreciated:
    - Source File: C:\DOCUME~1\ARTWHI~1\LOCALS~1\Temp\extra and b roll.prproj
    - Output File: E:\Living Accused Movie Transfers\video\Cindy at table.avi
    - Preset Used: NTSC DV
    - Video:
    - Audio:
    - Bitrate:
    - Encoding Time: 16:10:34
    1/21/2009 9:50:25 PM : Encoding Failed
    Could not read from the source. Please check if it has moved or been
    deleted.
    Thank you
    Art

    When you attempt to encode media with Adobe Media Encoder CS4 on Windows, the following error message appears in the text file (AMEEncodingErrorLog.txt) that opens when you click the error icon: "Encoding Failed. Could not read from the source. Please check if it has moved or been deleted."
    If it's that correct, you removed an earlier version of Adobe Premiere Pro or Adobe Creative Suite on the same computer.
    Do one or both of the following solutions:
    Solution 1: Create a shortcut to the Premiere Pro executable file, rename the shortcut to Premiere, and move the shortcut to C:\Program Files\Common Files\Adobe\dynamiclink.
    Close all Adobe applications.
    In Windows Explorer, navigate to C:\Program Files\Adobe\Adobe Premiere Pro CS4. (If you installed Premiere Pro CS4 in a location other than the default of C:\Program Files\Adobe, then navigate to your custom installation location.)
    Right-click on Adobe Premiere Pro.exe (which might appear without the .exe extension) and choose Create Shortcut.
    Rename the newly created shortcut to just Premiere.
    Important: The name of the shortcut must be exactly Premiere with no other characters.
    Open a second Windows Explorer window, and navigate to C:\Program Files\Common Files\Adobe\dynamiclink.
    Move the Premiere shortcut that you created into the dynamiclink folder.
    Solution 2: Remove and reinstall all Premiere Pro CS4 components or all Adobe Creative Suite 4 components.
    Do one of the following:
    Windows XP: Choose Start > Control Panel > Add or Remove Programs.
    Windows Vista: Choose Start > Control Panel > Programs and Features.
    In the list of installed programs, select Adobe Premiere Pro CS4, Adobe Creative Suite 4 Production Premium, or Adobe Creative Suite 4 Master Collection.
    Click Change/Remove (Windows XP) or Uninstall (Windows Vista).
    Follow the on-screen instructions to remove all components of Premiere Pro CS4 (including Adobe Encore CS4 and Adobe OnLocation CS4) or to remove all components of your edition of Adobe Creative Suite 4.
    Re-install your Adobe software.

  • Adobe Media Encoder - AMT Subsystem Error

    When trying to open the application, I get this message:
    "AMT Subsystem Error
    Thank you for using Adobe Media Encoder CS6. The Adobe product that
    installed Media Encoder has not activated.
    Please launch and activate that Adobe product before continuing to use
    Media Encoder."
    All other applications are working, Media Encoder is the only application which has this error.
    Not sure where to go from here, any suggestions are welcome.
    Thanks!

    Try going into the Help menu of Premiere Pro and Deactivating the program.  Reboot the system and then Activate it again.

  • Adobe Media Encoder CS4 runtime error

    I am wondering why I am getting a runtime error while
    attempting to use Adobe Media Encoder CS4...As soon as I launch
    Adobe Media Encoder CS4, it crashes I have installed and
    reinstalled Flash a couple time, to see if this corrects the
    problem, which it doesn't, and just last week it was working
    fine...Does anybody have a ideal what is going on?

    Don't know if this helps anyone else, bt the runtime errors i have been getting occur when I try to build and burn a blu-ray file. And they happen intermittently. In fact, on this project, I had burned several test blu-rays without difficulty. When I made one minor change on the penultimate version, and tried to burn again, the system crashed with a run time error. Then it crashed 9 more times over the course of the week.
    Finally in frustration, I created an interim ISO file in Encore- ie in the build workstream, i selected burn an image file rather than burning a blu-ray disk. After this intermediate step completed, i then did a separate burn in encore but burned from the image file. No snags.
    Not sure why but this program has trouble doing a sequence of activities. As it is, I already render and save the file before burning. Now I have another interim step to create an image file before burning.
    In my next hardware change, I am going to switch to make Mac and Apple software. Enough of MS Windows and Adobe, the GM and Chrysler of the software industry. Hopefully what my friends tell me is true; that Apple stuff actually works.

  • Adobe media encoder gives an error

    Every time I start Media Encoder it gives the foloowing message: Adobe Media Encoder has encountred an unespected error and cannot continue.
    There is nothing I can do, when closing the message Media Encoder is gone again. I have tried unistalling and installing the programm again, but nothing seems to work. Is there anyting I can do? I

    Try launching the app while holding down the shift key.   This will reset all preferences and might solve your issue.

  • Cineware C4D Render Fails in Adobe Media Encoder

    I'm trying to render an After Effects composition using Cineware and a very basic C4D Lite layer.
    It renders fine directly in the AE render queue, but hangs and eventually fails in Adobe Media Encoder.
    The error message is:
    Encoding Failed
    Export Error
    Error compiling movie.
    Unknown error.
    I'm using Windows 7, Adobe Creative Cloud.  I've opened the default TCP port 5030 in Windows Firewall & tried disabling Windows Firewall altogether.  I've tried rendering with both CUDA and software only.  I've cleared my render cache and restarted several times.  I've had no problems rendering in Media Encoder until I try to enable a Cineware layer.  It makes a sheep noise.

    Has anyone successfully rendered Cineware using Windows 7 platform ?
    Is there a particular port I should try besides the default 5030?  And do I need to set this port somewhere in Adobe Media Encoder CC settings or just under the Cineware effects settings? 
    There's no reason why this shouldn't at least be documented somewhere.  I'm using a brand new clean vanilla install of Windows 7 and Creative Cloud with Intel Core I7 + NVidia GPU.
    "Unknown Error" to me says some code was sitting in a huge "try/catch" type block with the exception not being handled.

  • Adobe Media Encoder Unknown Error

    I'm trying to export an Adobe Premier Pro file on Adobe Media Encoder. Each time I try, it gets about halfway through, then this error message comes up:
    - Source File: /Users/A25/Library/Caches/TemporaryItems/Incubus Trailer Rough Cut.prproj
    - Output File: /Users/A25/Desktop/Odyne Theatrical Trailer.mp4
    - Preset Used: HDTV 1080p 25 High Quality
    - Video: PAL, 1920x1080, 25 [fps], Progressive
    - Audio: AAC, 160 [kbps], 48 kHz, Stereo
    - Bitrate: VBR, 1 Pass, Target 32.00, Max 40.00 [Mbps]
    - Encoding Time: 00:07:07
    Mon Apr 15 12:48:21 2013 : Encoding Failed
    Error compiling movie.
    Unknown error.
    I've tried different video presets (1440x1080, 1920x1080 etc), but this message has appeard every time. Any ideas how to export it?
    Thanks

    Please read here:
    "Error compiling movie" when rendering or exporting with Premiere Pro CS3, CS4, CS5, CS5.5, CS6
    and here:
    Adobe Forums: FAQ: What information should I provide when asking a question on this forum?
    Jeff

  • Adobe Media Encoder (Error compiling movie) Unknown error when writing to Isilon OneFS 6.5.5.18

    Adobe Media Encoder (Error compiling movie) Unknown error when writing to Isilon OneFS 6.5.5.18 while using Adobe Premiere Pro.
    Process:         Adobe Premiere Pro CC 2014
    Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
    Identifier: com.adobe.AdobePremierePro
    Version:         8.1.0 (8.1.0)
    Code Type: X86-64 (Native)
    Parent Process: launchd [2538]
    Responsible:     Adobe Premiere Pro CC 2014
    Date/Time: 2015-01-06 14:04:23.500 -0700
    OS Version:      Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Crashed Thread: 55  Dispatch queue: com.apple.root.default-priority
    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Customer created test export with 777 permissions and set mount parameters to the following:
    mount_nfs -o vers=3,tcp,rdirplus,intr,nolocks,async,rsize=32768,wsize=32768
      -- Original mount options:
         General mount flags: 0x40 async
         NFS parameters: vers=3,tcp,nolocks,rsize=32768,wsize=32768,rdirplus
      -- Current mount parameters:
         General mount flags: 0x4000058 async,nodev,nosuid multilabel
         NFS parameters: vers=3,tcp,port=2049,nomntudp,hard,nointr,noresvport,negnamecache,callumnt,nolocks,quota, rsize=32768,wsize=32768,readahead=16,dsize=32768,rdirplus,nodumbtimr,timeo=10,maxgroups=16 ,acregmin=5,acregmax=60,acdirmin=5,acdirmax=60,nomutejukebox,nonfc,sec=sys
    The pcap shows once the movie is created a lockup call is responded from Isilon with Error: NFS3ERR_NOENT
    478         V3 CREATE Call (Reply In 479), DH: 0xea5f731c/QBRSN-0-0-1.mov Mode: UNCHECKED
    479         V3 CREATE Reply (Call In 478)
    484         V3 LOOKUP Call (Reply In 485), DH: 0xea5f731c/._QBRSN-0-0-1.mov
    485        V3 LOOKUP Reply (Call In 484) Error: NFS3ERR_NOENT
    V3 LOOKUP Reply (Call In ....) Error: NFS3ERR_NOENT  -   This is by design of OneFS, we coalesce files and then flush them out to disk which is why the commit time is accurate but the file is not immediately available. however when an async option is used within the mount options this should be avoided if writing asynchronously to the cluster.  Has anyone else seen this behavior lately? (current workaround is to store locally and transfer to the cluster via Finder)

    That error can happen for many reasons...one of the reasons that I occassionaly get it is because I try exporting a movie to an external drive that has been formated in the old FAT32 instead of the NTSF standard.  FAT32 only allows for file sizes up to 2 gigs.  And as soon as it reaches that...I would get that error.  I don't know if that is why you are getting that error...but it would be easy to check.  1) are you generating a file that is over 2 gigs?  2) is your drive that you are exporting to FAT 32 (just right click the drive in My Computer and select "properties" then just look for what it says next to "file system".

  • Adobe Media Encoder 4.0.0.374 - Media Offline Error when encoding

    My problem is a little urgent, so, if possible, i want a fast answer.
    I edited my video in Adobe Premiere Pro CS4. When it was done, i tryed to export it, in File > Export > Media (Ps. In my program, i don't have File > Export > Movie). I set my video export settings, and then accepted. The Adobe Media Encoder 4.0.0.374 window appeared, with my project in the queue list. Then, i pressed in "Encode". First, the program is slower than normally to load the file, but i think it can be that my video is too long. After load, it starts to encode. After a time, in the preview box, appear the "Media Offline" ( and never is the same footage ) image, the same of Premiere Pro CS4. After a little, a "Encoding unsucceful. Unknown Error" appears, and the encoding stops. I don't know if is a Premiere Pro or Media Encoder error, so i posted here.
    Considerations:
    Before i encode, i ever verify (and fix if necessary) if all videos of the project is linked, but ever time i reopen the project, some footages ( never the same ) are unlinked, and i have to link again.
    I tryed to encode various differents formats, like AVI, WMV or F4V, but in every time i get the error. I tryed even to export first the audio, then the video, separated, to link after, but only the audio is succeful exported.
    I am using Windows 7 Ultimate, with a 4gb RAM, 1TB HD and Pentium Dual-Core 3Ghz.
    I just got to encode with succes some times before. This is the first time it occurs.
    I used the program (Premiere Pro) normally, some days ago, until 02/11. Since 03/11, it slowed. I just disabled all visual effects, disfragmented my disk, cleaned, and set the "Use more energy to more process" settings, but my program is still slow.
    If needed more considerations, ask to me.
    I just searched for similar problem, but dont got any result.
    Sorry if my english is bad, i am Braziliam.

    I have a similar problem. When I attempt to encode a list of clips, Media Encoder sometimes fails with a media offline warning. The media is just fine, nothing actually off line nor corrupted. If I elect to encode directly from Premiere Pro, the compilation proceeds normally. That's not practical when I have a list of clips and other things to do besides watch the creeping status bar.
    My temporary fix was to uncheck the "import sequences natively" option. It's a little slower using the dynamic link, but it works, and my hair can start growing again.
    This glitch appeared only with the latest update via Creative Cloud.

  • Adobe media encoder error in photoshop

    Hi everyone!This morning i have tried to render a video timelapse in photoshop but it showed to me an error which says:''Could not complete the render video command because of a problem with Adobe Media Encoder''.Could anyone tell me how can i fix this error?

    Nobody can tell you anything without proper system info or other technical details like exact versions, render settings, details about the source files and so on.
    Mylenium

  • Adobe media encoder cc has encountered an error

    can anyone help me about some problems with adobe media encoder cc ??
    adobe media encoder cc has encountered an error
    command.cpp-3302
    THIS IS NEW CRASH WHEN I TRY TO EXPORT MPEG2 VIDEO

    FAQ: What information should I provide when asking a question on this forum?

  • Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

    I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
    "Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
    (Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
    The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
    My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
    It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
    Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
    Regards
    Jouni Juntunen

    CS4 Adobe Media Encoder & FMLE are two different softwares - you can post your query here:http://forums.adobe.com/community/ame

  • ERROR: DF024: Adobe Media Encoder CS6

    I Have a 2012 Mac Pro running Mavericks.  I started having issues with Premiere Pro after video card upgrade.  I get the following error message when trying to reinstall CS6 Production Premium:
    Exit Code: 6
    Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s)
    ----------- Payload: Adobe Media Encoder CS6 6.0.0.0 {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 309)
    I backed up, and deleted all Production Premium applications; ran the CC sweep tool, and got the same error.
    Can anyone recommend a fix, or point me in the direction of an Adobe tech for more answers?

    Oké, the next steps will remove all Adobe folders from your system, so put's you in a clean state where you should have no issues re-installing. Please be sure you have settings saved as a backup. The locations below will only clean the Adobe applications.
    1. Please remove all adobe software from the machine (use uninstall or use the clean-tool)
    Steps see: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    2. Remove by hand all still existing Adobe entries: http://helpx.adobe.com/x-productkb/global/delete-previously-installed-application-files.ht ml
    ~ Files / Folders ~
    /Applications/Adobe*
    /Applications/.AdobePatchFiles
    /Applications/Utilities/Adobe*
    /Library/Application Support/Adobe*
    /Library/Application Support/FLEXnet Publisher/
    /Library/Preferences/com.adobe*
    /Library/Preferences/FLEXnet Publisher/
    /Users/[user]/Library/Application Support/Adobe*
    /Users/[user]/Library/Caches/Adobe*
    /Users/[user]/Library/Caches/com.adobe*
    /Users/[user]/Library/Preferences/Adobe*
    /Users/[user]/Library/Preferences/com.adobe*
    + Please notice that the [user] library in above steps is hidden by default:
    http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    3. Re-install and update the software.
    http://helpx.adobe.com/creative-cloud/help/install-apps.html see Update apps
    Good luck!

  • Adobe Media Encoder CS4 Encoding Error

    I got an error when Adobe Media Encoder CS4 encoding which is the crash of ImporterProcessServer. It crashes the halfway of the encoding process. I restarted my comp and tried several times before but the results still the same. Sometimes ImporterProcessServer did not crash but the encoder failed compiling without any error.
    Processor : Intel Core 2 Duo E4600 2.4GHZ
    RAM: 2GB
    OS: Win7 32bit
    Graphic: Nvidia 8600 GeForce 512 mb

    First thing to check is what is on the Timeline at about the 50% point. Do you have an odd Asset there?
    Do you have a gap in the Video at about that point?
    Then, do you have adequate defragmented free space on the destination HDD?
    Good luck,
    Hunt

  • Adobe Media Encoder cs6 error 0xc000007b

    Recently i installed Adobe Media Encoder CS6 , on start it showing application unable to start due this error 0xc000007b, please resolve ASAP, if anybody knows.

    I just want to make sure anyone with the same problem who comes across this thread is made aware of some things to try and at least one solution that has worked for multiple people...
    As the Adobe Staff member here mentioned, the 0xc000007b error usually has to do with a 32-bit/64-bit confusion on the machine.  More specifically, as someone stated in a Windows forum: "this error is most likely a result of a 32-bit (x86) executable trying to load a 64-bit (x64) DLL."
    http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-the-applicati on-was-unable-to-start/05a2b904-3f61-4d08-94d6-e2ff92161111
    What has worked for others is copy & pasting the msvcr100.dll & msvcr80.dll files from the After Effects Support Files folder to the folder of the app that is giving this error (usually Media Encoder or Premiere Pro or Lightroom).  It was mentioned several times in the threads below, and worked for me as well...
    http://forums.adobe.com/message/5020877#5020877
    http://forums.adobe.com/message/4861711#4861711

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