Adobe media encoder components have different versions error CS5 (32 bit)

I updated the CS5 suite the other day and all the updates installed fine, except adobe media encoder which said "done with errors" (no indication of what the errors were mind you).
Now, when I open Adobe Media Encoder (CS5) it pops up saying "Adobe Media Encoder components have different versions. Please update Adobe Media Encoder."
This is the 32 bit v of CS5 (so no Premiere or AE) but Adobe Media Encoder is still used to encode flv etc for the web (Flash and Dreamweaver).
The CS4 suite version of Adobe Media Encoder (that does have Premiere and AE) works the same as always. Has anyone else noticed this?

This was a problem with the installer. 
We have updated and posted a new version to Adobe.com.
If you still get error on launch, you can download the new patch and install it to fix this issue:
1.       Go to http://www.adobe.com/support/downloads/detail.jsp?ftpID=4869
2.       Download the patch and save it on your Hard drive.
3.       Unzip the file.
After unzipping the file, you should end up with one installer and two folders:
4.       Dbl-click on “AdobePatchInstaller.exe”. 
This will over write the previous 5.01 patch you installed with new one.
Since we didn't actually change the files inside the patch, but basically fixed the installer, this update has the same update number 5.0.1. 
We have also updated the update manager and future automated updates won't have this issue. 

Similar Messages

  • AME CC 2014: "Adobe Media Encoder has encountered an unexpected error and cannot continue."

    Adobe Media Encoder CC 2014 on MacPro "mid-2012" (MacPro5,1) running OSX 10.9.3 and getting this error when trying to launch Adobe Media Encoder CC 2014:
    Adobe Media Encoder Error
    Adobe Media Encoder has encountered an unexpected error and cannot continue.
    Have uninstalled, reinstalled.  Checked and fixed permissions numerous times.  Tried removing all plugins and that didn't fix.  Also tried editing the text listings within the .app for OpenGL and CUDA to remove all cards listed - that didn't fix anything either.
    At this point it's uninstalled and "hopefully" everything will point to CC (non-2014 version).  Adobe Media Encoder CC works fine.  Adobe Media Encoder CS6 works fine.
    Cannot find any other reports of this issue.

    Progress in trying to fix.  This workaround was NOT successful on previous attempts, but now appears to be working.  Seems like the trick was to have AME CC 2014 started and open BEFORE doing any of this?  As always, make sure all of your permissions are set properly - had done that numerous times previously.  My issue was NOT directly permission related.
    Navigate to the following folder:
    You may see a file SHORTCUT that is invalid called "Presets":
    Remove/delete this file.  It's a broken shortcut.
    Move a folder of .EPR files into the "8.0" folder.  Call it anything except "Presets".  Go to AME CC 2014 and quit.  (I was greeted with another crash message.)
    Open AME CC 2014 again.  Your presets will not be loaded yet, but you should see an XML file that was created in your new folder like this:
    Delete this file.
    You should see a new folder also created by AME called "Presets".  Move your .EPR files into this folder and delete the original folder.  Quit AME CC 2014.  (I was greeted with ANOTHER crash message.)
    Open AME CC 2014.  Your preset files should be there at the top under the preset browser:
    Probably a good idea to keep a copy of those .EPR files elsewhere

  • Adobe media encoder cc has encountered an error

    can anyone help me about some problems with adobe media encoder cc ??
    adobe media encoder cc has encountered an error
    command.cpp-3302
    THIS IS NEW CRASH WHEN I TRY TO EXPORT MPEG2 VIDEO

    FAQ: What information should I provide when asking a question on this forum?

  • Cannot access mpeg in CS6.0.2 Adobe media Encoder. Have done clean reinstall and update still no luck.

    I am running SC6.0.2 AME in several Mac Pro towers running 10.6.8. CS5 media encoder is fine with mpeg but cant get it to work in CS6. The mpeg option in the preset browser will not bring up the export settings dialog. The update from 6.0 to 6.1 was touted as a fix for this but it doesn't work. How can I get this to work?

    https://www.youtube.com/watch?v=oJ0hz9JkLgM

  • Adobe media encoder gives an error

    Every time I start Media Encoder it gives the foloowing message: Adobe Media Encoder has encountred an unespected error and cannot continue.
    There is nothing I can do, when closing the message Media Encoder is gone again. I have tried unistalling and installing the programm again, but nothing seems to work. Is there anyting I can do? I

    Try launching the app while holding down the shift key.   This will reset all preferences and might solve your issue.

  • Adobe media encoder export error  "writer not found"

    When trying to export to wmv using adobe media encoder I get an export error of "writer not found". I did a search and found others having the same issue with no fix as far as I can see. Just wondering if anyone has any more iformation on this. I'm using Vista Ultimate and Premiere CS3.
    Thanks

    I registered the WMEncoderHelper.exe file with regserv, but I still get
    the "writer not found error". I wish I knew what codec it is trying to find and use.

  • Adobe Media Encoder update is available for this version

    When I exporting a sequence in Adobe Premiere Pro CS5, there comes a screen appears and indicates that "Adobe Media Encoder update is available for this version."
    I go to the page "www.adobe.com / go / updates and downloads" Adobe Media Encoder CS 5.5.1 for windows 64-bit "
    Subsequently I start the download file and get a message "Some updates were not installed"
    How do I fix my problem and get the latest update installed, or get Adobe Premiere Pro CS5 for not knowing modest and the available update for "Adobe Media Encoder"

    I selected run as administrator, no effect.
    I am using version 5.0.3, on win7  when i select help and update the adobe application manager reads "your aplications are all up-to-date", i would assume this is the current version.
    No matter what i try to export from any project regardless of codec or output i receave this message
    "an adobe media encoder update is availiable for this version of premierepro. to download the latest update, pleas run  the adobe updater form the help menue orvosot http://adobe.com/go/updates."
    I went to the help menue and selected help and i still get the adobe application manager "your aplications are all up-to-date"
    thanks for the help

  • Adobe Media Encoder won't run

    I can't seem to run my version of Adobe Media Encoder. I get an error which says C:\Program Files\Adobe\Adobe Media Encoder\ CC\MediaCoreUI.dll is either not designed to run on Windows or it contains an error. I have installed the latest update of this product but it still doesn't work. Is there any way of uninstalling it and reinstalling it or do I have to uninstall After Effects and start again?

    We need more information to help you. Please answer all of the questions here:
    http://forums.adobe.com/thread/1011883

  • Problem in Launching Adobe Media Encoder, in adobe Indesign CS6

    Hi
    I have problem in launching the shortcut of adobe media encoder. i have virtualized the Adobe INdesign CS6 in that we have 5 shortcuts, 4 of them are x32bit it works fine , but the shortcut media encoder is of x64bit. is not launching . while launcing i will get the error like Adobe Media Encoder CS6.0 has stoped working. close programm.
    virtualized in  Thinapp 5, build is x64bit , RAM=4gb.
       I have tried  enbaling AltArchitectureShortcut=1 in packaging.ini.
        Merged Adobe PCD which is located in  %Program Files Common% which was having the permission issue.
        Created the TEMP In %Local AppData% .
        Tried capturing without launching  the shortcut .
        Merged the cache folder which are all related to the Media Encoder shortcut.
        Captured with Standard users account.
        Gave Merged permission to required folder and tested.
    Please suggest me in this
    Thanks In Advance

    Hi,
    Anybody have idea , can you please suggest me in this, i am damn frustrated by this app.

  • I'm launching Adobe Media Encoder in Windows 7 to convert a mov to fla. Msg says it can not import

    I'm launching Adobe Media Encoder via Flash Import Video in CS5.5 in Windows 7. The message says "The file xxxx.mov could not be imported: Could not read from source. Please check the settings
    and try again"  What do I need to do? Thanks

    Same problem here, I just installed Win 7 64bit a few days ago, and a fresh install of Adobe Creative Suite 5.5 Web Premium to default location and has all its updates.

  • Adobe Media Encoder CS4 error in elearning suite trial version

    Hi there, I have a trial version of elearning suite 2.5 and I have the error "Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated. Please launch and activate that Adobe product before continuing to use Media Encoder". My searching points me to a full reinstall, but is there an easier fix? Currently running Mac OS 10.5.8. Thanks.

    Any update on this?
    I get WinFile.cpp-754 on CS4 and WinFile.cpp-785 on CS5 trying to encode the same AVI file.
    I'm trying to load a 59.94 fps AVI file into PremierPro CS4 and need to convert it to something else (correct?)

  • Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

    I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
    "Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
    (Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
    The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
    My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
    It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
    Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
    Regards
    Jouni Juntunen

    CS4 Adobe Media Encoder & FMLE are two different softwares - you can post your query here:http://forums.adobe.com/community/ame

  • Adobe Media Encoder error, please help

    I've just recently tried to use Adobe Media Encoder for the first time and no luck. When I try to run a queue it gives me the following error message and shuts down. I have AME version 5.0.1.0 64 bit for Win 7 64 bit. I'm trying to convert a .MPG into any other format. I've tried many different configurations and it still shuts down. Please help. I want to use this thing.
    Adobe Media Encoder Debug Event
    Adobe Media Encoder has encountered an error.
    [..\..\Exporter.cpp-390]
    button - Continue
    then it shuts down

    Hi,
    Having exactly the same issue. Did you manage to resolve?
    Nell

  • Adobe Media Encoder error when encoding: winfile.cpp-759

    Mods: Please move this to the appropriate thread wasn't sure to move it to Premiere or Flash
    I receive this error when trying to encode AVI to H.264 using Adobe Media Encoder CS5 (64bit):
    When searching through the forums, several suggestions for CS4 and current releases that I have tried are:
    clearing the media cache through AME, and the folder location in %APPDATA%\Adobe\Common\
    installing K-Lite Codec pack
    changing the media cache files folder to a separate disk entirely
    updating to the latest version (at the time of post ver 5.0.1.0)
    uninstalling and re-installing AME (as an error might have occurred during updates)
    verifying that the CPU has SSE support and is enabled
    I expanded my search to google which gave similar errors (winfile.cpp-754, winfile.cpp-758, etc.) and a few responses were uninstalling any Nero products (don't have any burning programs on this computer - unless you count Windows)
    The system that I have is:
    MS Windows 7 64-bit
    Intel Core 2 Quad Q6600 @ 2.40GHz
    2x 1.0GB Dual-Channel DDR2 @ 800MHz
    512MB GeForce 9600 GHz
    2x 250GB HDD Mirrored
    External USB 500GB HDD
    Any ideas as to what the cause of this is?
    LK.

    The information about installing codecs packs is true. It usually does more damage to your codecs already present with software already installed on your computer, and the registry settings even after removing it. That is why it is in good practice to do full image back ups monthy, saving the latest 3 for when I utilize last resort methods such as codec packs.
    Adobe CS5 software has been working fine on my computer ever since its installation July. I forgot to mention that I have successfully used Premiere Pro CS5 for editing a dozen files ranging from SD small res to HD 1080i. This also includes just using AME CS5 itself for transcoding files for supported playback on different devices. I notice a greater difference in speed when using a more up to date machine that uses a GTX 285 card for GPU playback - a lot faster and smoother.
    I have a 2nd, slightly older computer, that houses an extra drive I put in there to use as a scratch disk. I occasionally add that disk to the computer that has CS5 currently installed as a scratch disk for editing video. The external USB drive is used to store the final product and my backups.
    This error has only come up 1 time out of the 49 files I have encoded that usually run 10 minutes to 1.5 hours. I had 9 AVI files in the encoding queue and it always stopped at this 1 particular file. I skipped the file and encoded the rest successfully, but I want to know why it causes an error in AME because this has never happened before. I have even used it on a more up-to-date machine spec wise, thinking that there is a 1% possibility that it doesn't like my computer. The same error was produced. The 9 files that I did encode are roughly the same video and audio format - just this one is the error.
    I gave the file to my friend who was supposed to analyze before I got home - I usually assist them in PC problems and built his better-than-mine PC.
    Any other suggestions for this error and/or a solution?
    Lk

  • Bug report: Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

    I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
    "Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
    (Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
    The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
    My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
    It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
    Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
    Regards
    Jouni Juntunen

    OK, I've reported the bug in the linked location. However, I had to use "Creative Suite" as the application, because "Adobe Media Encoder" was not an available option.
    Jouni Juntunen

Maybe you are looking for

  • How many computers can I connect my iPod Touch to? Can I mix Windows computer with Mac?

    We are thinking about getting my dad an iPod touch for Christmas and preloading it with songs from our Mac. He has a Dell PC with Windows. Is it going to be a problem for him if he wants to add songs from his PC to the iPod Touch? Will he have to for

  • How to count number of documents in a page with Tabs

    We have a page with Tabs and sub tabs for each Tab. There is no limit for the Tabs and Sub Tabs. I mean a Tab can have several child tabs and each child tab can have n number of Sub Tabs. We have documents laoded on Tab level and sub Tab level also.

  • Ipod not showing up as a drive on my windows vista pc

    I just bought a new PC with windows vista OS. My ipod nano does not show up as an external drive. I have installed the new itunes and "transfered purchases". When I plug the USB cord in it shows up but only for a moment then disapears. I took it out

  • Using jar to change functionality of forms text item: possible?

    Hii..I'm using Oracle Forms 10g Rel 1 and DB 10g with AS 10g. The requirement is to have a text field that is able to format text like word processor (e.g. MS Word) and must support image drag drop facility. To facilitate all these, I have written a

  • Problem loading yahoo mail in safari os x lion

    When i browse safari with different site was fine but when i load up yahoo mail to check my email, it turn out to be sluggish or even to the point that it will not load. the other website that i'm already in, will get affected that i could even force