Adobe Media Encoder Configuration

Is it possible to change the default location of the Source file? I would prefer the source to be on a differet hard drive. Currently it's set to C:\Users\username\AppData\Local\Temp\...

The files actually aren't ever automatically deleted from the hard drive, so it's not a bad idea to go into the folder using Explorer and clean them out every now and then.

Similar Messages

Help me! Adobe Media Encoder: configuration error

Hello! I have a problem when initializing the Adobe Media Encoder, whenever I try to start it, I get the following error message:
                                                                                                                    Configuration Error
                                              Please uninstall and reinstall the product again.
                                              If the problem still occurs, contact Technical Support Adobe and mention the error code that appears at the bottom of the screen.
                                              Error: 16
                                              http://www.adobe.com/br/support
* already uninstalled and reinstalled several times product and the problem continues! *
Processor: Intel Pentium dual core 2.7Ghz
RAM: 3Gb DDR2 667Mhz
Video Card: Asus 210 Silent 1Gb GDDR3 64Bits
Motheboard: Asus P5KPL-AM SE
OS: Windows 8

Which version of Media Encoder are you using?
Please try clearing the app preferences as described below. This may help in some cases.
If this is CC or CC 2014 version, launch the app while holding a shift key.
If this is CS6 or older, launch the app while holding Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS)

AppV - Adobe Media Encoder not in default location?

I'm virtualizing Adobe Captivate 5, which includes Adobe Media Encoder. During virtualization, when I launch AME, I get a message:
Adobe Media Encoder is not being run from the default installation location. This is not a supported configuration."
I never changed the installation location for Captivate... it's going to wherever Adobe has it set to go.
After I hit OK (that's my only choice, no "Don't show me this message again") the app seems to be OK... so if there's a way to change a registry key or something and just get rid of that message, that would probably be fine.

Unfortunately, video features are not supported for photoshoop cc and cc 2014 on windows 32 bit operating systems.
more info:
https://forums.adobe.com/thread/1320417

Adobe Media Encoder Appcrash in MSVCR90.DLL upon exit

Hello folks,
I didn’t see a forum for Adobe Media Encoder (hereafter referred to as AME), but since we are using AME hand-in-hand with Premiere, I thought I would post this here to see if anyone had any insight to why this is happening. Thank you in advance if you can help me figure this out; I truly appreciate any and all assistance!
I am the computer lab manager for the visual arts department at a community college. We teach video production courses in which we capture audio and video footage into Premiere CS5 and then export that footage to AME CS5. We do this on PC hardware (Dell Optiplex 755 and 780 units) running Windows 7 Enterprise 64 bit.
The way that I configure the master image is to install all software (the Adobe Master Collection) under the administrator account, configure settings within the programs (an example, though it is not related to this, just to give you an idea as to what I do to configure the master image – since our PCs have 2 hard drives, I launch Photoshop and change the scratch disk setting to point to the second drive) and then copy the local admin profile over to the default user profile within Windows so that all students get the same settings configured the way we want it.
Now, before I copy the profile over, I test the system thoroughly to make sure that everything is working as it should. AME functions fine prior to the profile copy. However, once I copy the profile over, and I use Sysprep for this because it is the only Microsoft supported solution for profile copying in Windows 7 that I know of, everything functions perfectly except when you go to close AME, it throws this error:
Problem signature:
Problem Event Name:           APPCRASH
Application Name:    Adobe Media Encoder.exe
Application Version: 5.0.0.402
Application Timestamp:        4b90428a
Fault Module Name: MSVCR90.dll
Fault Module Version:          9.0.30729.4926
Fault Module Timestamp:    4a1750b0
Exception Code:        40000015
Exception Offset:      0000000000042366
OS Version:   6.1.7600.2.0.0.256.4
Locale ID:      1033
Additional Information 1:     8229
Additional Information 2:     822983f92e0fd00f8f437ec0e323139f
Additional Information 3:     285f
Additional Information 4:     285f9b2b24a1e8904affbcc4b711d880
I am assuming that Sysprep resets something when it copies the profile because I can log in as the Administrator during the testing phase and this does not happen. Once I sysprep and log in as Administrator again post-sysprep, this happens not only under Administrator, but under every other account that I log in as, both local and domain, and both with admin and non-admin privileges.
I ran the Adobe Updates to no avail. No matter what, this keeps happening.
This is a minor issue as everything does work, it is just that I am getting complaints from students and instructors that this is happening. Again, thank you in advance for your help. I appreciate it wholeheartedly.

In the past (I do not know if that still applies today) there were problems with the Microsoft Visual C++ libraries that could be solved by downloading and installing the relevant DLL's from the Microsoft website. Beware, there are numerous files and you have to take care to download and install the version for your OS. Adobe tried to alleviate that problem, but may not have solved all the issues. It is worth a try.

Adobe Media Encoder error, please help

I've just recently tried to use Adobe Media Encoder for the first time and no luck. When I try to run a queue it gives me the following error message and shuts down. I have AME version 5.0.1.0 64 bit for Win 7 64 bit. I'm trying to convert a .MPG into any other format. I've tried many different configurations and it still shuts down. Please help. I want to use this thing.
Adobe Media Encoder Debug Event
Adobe Media Encoder has encountered an error.
[..\..\Exporter.cpp-390]
button - Continue
then it shuts down

Hi,
Having exactly the same issue. Did you manage to resolve?
Nell

Adobe Media Encoder CS5 - 5.0.1 update

When I try to update AME CS5 using Adobe Updater, I get this error message:
The following updates were unable to install. If you wish to install these updates, please fix the problems below and retry:
Adobe Media Encoder CS5 5.0.1
Adobe Media Encoder CS5 has been moved or deleted improperly. Please launch or reinstall the application to update the location and try again. To remove the product from the system, please uninstall product using the aliases under "/Applications/Utilities/Adobe Installers"
A few problems with this - there isn’t an AME uninstaller alias. Also there isn't an installer on the retail DVD, so I wouldn't be able to reinstall anyway. This is further complicated by the fact that the 5.0.1 update is not available online for download. Maybe I'm missing something here, and this is just a stupid mistake on my part.
I have launched and used AME as well as checking that it is installed correctly (correct location) in my current configuration – still no luck with the auto update.
Is there a way to tell Adobe (or Adobe Updater) the location of AME, so this install will complete successfully?
Has anybody else seen this issue?
Has anybody else resolved this issue?
Any help is appreciated -
Jeremiah
System Config:
MacBook Pro 5,1 (15-in, late 2008)
OS 10.6.4
2.53 GHz Core 2 Duo
4GB 1067 MHz DDR3 RAM
NVIDIA GeForce 9600M GT 512 MB (and GeForce 9400M 256 MB)
Adobe CS5 Master Collection (all current release except AME)
AME 5.0.0.402 (64bit)

I did install the Adobe Support Advisor before posting. ASA was a little quirky on the Mac as well, but I finally got it to work; however, it reported no issues. Thanks for the suggestion though.
What I ended up doing was moving the AME directory to the root level on the system - and then back to it's original location in the Applications folder (same location it has been in). This must have updated something on the OS side because once I ran the updater again - all updates installed successfully.
I'm not sure how the issue came about, but it appears that the OS or Adobe had some incorrect information in a config or installer log file somewhere and by moving the folder out and then back it was resolved/updated.
thanks -
j

Adobe media encoder cs4 extremely slow (5 hours for 8 minute video)

I know you have seen slowencoder issues before, but I have tried everything I can to fix this and need help.
Lets start with basic info:
8 minute vieo takes over 5 hours to generate final video.
Observations: 3 processes are running most of the time, with over 2GB memory left over and available, I/O is low, CPU is at 90 to 100 percent for hours during encode.
PProHeadless.exe 48-50%
Adobe Media Encoder.exe 30-40%
ImporterProcessServer.exe can be from 30-50% CPU but not constant.
I live in San Jose, and am willng to take this laptop to your Office to debug it personally. (FYI)
CS4: 4.2.1 with all updates applied
ALL Encoder OUTPUT is set to a 128GB Solid State Drive drive so there are very low delays on I/O: SAMSUNG MMCRE28G8MXP-0VB.
This setting is in the general disk setting, media cache files, etc. All I/O is to this drive, except the project file which for some reason gets copied to temp on c drive... (no I/O there however)
OS Boot drive is the seagate hybrid drive and is also very fast: ST95005620AS
H.264 with preset Youtube HD wide screen standard preset
All Video source files are this format from either a sony HDV or a panasonic HDV.
SONY HDV: 30 Interlaced
Type: MPEG Movie
File Size: 78.3 MB
Image Size: 1440 x 1080
Pixel Depth: 32
Frame Rate: 29.97
Source Audio Format: 48000 Hz - compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00;00;24;13
Average Data Rate: 3.2 MB / second
Pixel Aspect Ratio: 1.3333
Panasonic: 60P:
Type: MPEG Movie
File Size: 142.0 MB
Image Size: 1920 x 1080
Pixel Depth: 32
Frame Rate: 59.94
Source Audio Format: 48000 Hz - compressed - 6 channels
Project Audio Format: 48000 Hz - 32 bit floating point - 6 channels
Total Duration: 00;00;45;30
Average Data Rate: 3.1 MB / second
Pixel Aspect Ratio: 1.0
Sysinfo:
OS Name    Microsoft Windows 7 Enterprise
Version    6.1.7600 Build 7600
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    JBRANDT-WS
System Manufacturer    LENOVO
System Model    4389AB8
System Type    x64-based PC
Processor    Intel(R) Core(TM) i7 CPU       Q 720 @ 1.60GHz, 1600 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    LENOVO 6NET74WW (1.34 ), 10/27/2010
SMBIOS Version    2.6
Windows Directory    C:\Windows
System Directory    C:\Windows\system32
Boot Device    \Device\HarddiskVolume1
Locale    United States
Hardware Abstraction Layer    Version = "6.1.7600.16385"
User Name    CISCO\jbrandt
Time Zone    Pacific Standard Time
Installed Physical Memory (RAM)    8.00 GB
Total Physical Memory    7.93 GB
Available Physical Memory    1.99 GB
Total Virtual Memory    7.93 GB
Available Virtual Memory    1.58 GB
Page File Space    0 bytes
DISPLAY:
Name    NVIDIA Quadro FX 880M
PNP Device ID    PCI\VEN_10DE&DEV_0A3C&SUBSYS_214517AA&REV_A2\4&5AED965&0&0018
Adapter Type    Quadro FX 880M, NVIDIA compatible
Adapter Description    NVIDIA Quadro FX 880M
Adapter RAM    1.00 GB (1,073,741,824 bytes)
Installed Drivers    nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version    8.17.12.5738
INF File    oem77.inf (Section052 section)
Color Planes    Not Available
Color Table Entries    4294967296
Resolution    1600 x 900 x 49 hertz
Bits/Pixel    32
Memory Address    0xCC000000-0xCDEFFFFF
Memory Address    0xD0000000-0xDFFFFFFF
Memory Address    0xCE000000-0xDFFFFFFF
I/O Port    0x00002000-0x00002FFF
IRQ Channel    IRQ 16
I/O Port    0x000003B0-0x000003BB
I/O Port    0x000003C0-0x000003DF
Memory Address    0xA0000-0xBFFFF
Driver    c:\windows\system32\drivers\nvlddmkm.sys (8.17.12.5738, 12.46 MB (13,065,064 bytes), 6/28/2010 6:21 AM)
Adobe Project file:
XML 400 pages so skipped
Encoding additional info:
I use time Warping ON SOME OF THE CLIPS, and I TOOK 2 of the 60P videos and set the time to 10% and 20% IN THIS PROJECT FOR SLOW MOTION OF THE ENTIRE CLIP.
Another note that you need to look at separately:
I have seen issues trying to time warp and 60P video interpreted at 30P and time warped. It displays fine, but WILL NOT RENDER. I deleted these and re-did them at 10 and 15% time respectively to get the video rendered.
Looking forward to help.
Jim

Harm:
Cost: I got 2 of the Kingston 128GB SSD V100 from Costco at around 165 each (after rebate). They are on sale, and there is a 40 rebate each drive (up to 2) rebate.
Yes you are right, I did not expect improvements for Premiere pro, but I installed because I use this configuration on other systems for 1 year... and here are the results...
ALL of the data on this sytem is backed up on my 8TB server. I can loose anything here and get it back. I see the OS as just another replaceable disk.
I used the system motherboard hardware Raid 0 for C: AND... I put 3 of the 1TB drives on the motherboard hardware raid as a data disk. Data disk is ALL scratch disk, for the encoded files and cache. Source files are on the other software striped drive. Of course I loaded a fresh install and moved to Windows 7 64bit...
Overall observations:
     As you predicted encode times did not improve much, It was 15 minutes vs 17 minutes at 2.66 clock. I am unimpressed with the Intel Motherboard Raid 0. I saw the SSD was blazingly fast, but I think moving these to a RAID controll they will go faster. Each SSD drive in 200+MB/S rated.
What I do see is dramatic improvements in load times of the OS and ANY program you run. The pagefile was moved back to this raid 0 drive after benchmarks. RUNNING ANY application (adobe, microsoft, ALL are blazingly fast to load).
Example: Premiere pro CS5 from click on launch to CS5 prompting for a project name was 5.5 seconds... I would not take this out of the system for any money saved. It is amazing. Almost as good as the nvidia quadro FX 4000 Display card and the CS5.
My NEXT investment IS the RAID controller, and 6 of the Hitachi deskstar 3TB 6GPS Sata III drives to replace all my current drives. Next month or so for that.
I want components that I can keep in the system when I do replace the motherboard and CPU. I will tune this system as I have funds, and ask for help when this system no longer is viable and replace the motherboard. I will ask for the fastest motherboard and CPU combo that you can buy, and keep my 730X(treme) case and add a water cooler. As drives add 1TB a year in size, they seem to meet myneeds and I replace the old every 2 years to get the space I need.
As always your comments are spot on and I appreciate your reviews.
Bechmarks are from CPUID's toolkit, here are the disk benchmarks:
Disk Performance in   MB/S
OS
Sequential read
Sequential Write
buffered read
buffered write
random read
Improvements:   Sequential write MB/Sec
Sequential read
buffered read
buffered write
random read
C: 1   velociraptor
Vista   Ultimate
97.38
72.45
139.05
128.52
33
Baseline
Baseline
Baseline
Baseline
Baseline
C: Motherboard Hardware Raid 0 128G Kingston (220gb)
Windows   7 64bit
230.98
98.92
229.59
229.59
53
237.19%
136.54%
165.11%
178.64%
160.61%
Data 1: software raid 2 drives
Vista   Ultimate
108.36
54.66
121.05
73.01
34
Baseline
Baseline
Baseline
Baseline
Baseline
Data 1: software raid 2 drives
Windows   7 64bit
111.35
55.6
131.83
74.58
25
102.76%
101.72%
108.91%
102.15%
73.53%
Data 2:3 software raid 0 3 drives
Vista   Ultimate
129.4
160.7
154.49
143.7
29
Baseline
Baseline
Baseline
Baseline
Baseline
Data 2: Motherboard Hardware Raid 0 raid 0, 3 drives
Windows   7 64bit
132.5
212.66
179.59
162.85
44
102.40%
132.33%
116.25%
113.33%
151.72%

Adobe MEdia Encoder Crashes with big files inputed

Hello,
There isn't a forum for the Adobe Media Encoder, so I thought this would be a good spot. I am an after effects and Premiere user who likes the idea Adobe seems to have of using the media encoder to cover all my encoding needs.
My typical workflow, especially since these days I'm doing more shorter form animations, is to render out to a Quicktime Animation codec file as my main archive file. From there, output all the various different web versions, flv, etc from that core archive file. Since my projects usually aren't running more than 5 minutes, this leaves me with a nice 3 - 7gig file.
Problem: I'm running CS4 and the media encoder crashes when I input files that are in this file size range. The program locks up when I push start que, and then eventually crashes. Works fine with smaller size files that are about under a gig.
I can run a render out of after effects, which seems to be more stable. But I'd love to be able to use this great new tool.
Here's my machine specs if it helps:
PC
Intel Quad Core Q9550 @ 2.83 ghz
4gB RAM
Windows Vista 64 bit ultimate
All updates current for CS4 apps as of 01/30/08
Running Adobe Media Encoder V 4.01.078
Hard drives are nothing special. 7200 rpm western digital internal and external. I've tried all sorts of hard drive configurations, where the input is coming from, where it's going, etc. No difference.
I have been experimenting with using Lossless AVI's as my "uncompressed" archive file. Works well, but same crashing with the Media Encoder.
Also tried experimenting with frame size alterations during encoding, no difference there. Also, whatever the output codec is, be it FLV, H264, etc. no difference.
Anyone have any thoughts or have experienced similar issues? I hope all my MAC friends aren't right, seems like all my attempts to streamline my workflow with this CS4 and beefy PC combo are crashing and burning.
Anyone else feeling this pain, or have recommendations?
Thanks,

Thomas, thanks for your suggestions on Vista optimization. That Sheer Codec looks nice, but hard justify the cost when I've been working for years with essentially uncompressed codecs that work well. Will play more though to see if the cost would actually pay off in the long run though.
In general I made a decision that it was too early to throw in the towel on my old uncompressed codecs. The Quicktime animation codec has always been for me the safest, most universally accepted, and most reliable "uncompressed" codec. It's always worked in the past, not gonna give up just cuz media Encoder CS4 has troubles.
Mylenium, thanks for the reminder about the silly platform wars. I've always felt the same as you, but when I'm stressing sometimes the silly propaganda can get to me. Makes me forget that no matter what system ya got, it never works perfect!
Here's an update. I have trying my best to learn more about the bug and have come to some interesting realizations. The AME does work with larger files, just not the larger files that I had been using at the current moment. Older files of mine as big as 20GB can be inputed into AME with fine results.
This being said, it scratches out most of the RAM overload thoughts with AME.
The difference with my current files that were causing AME crashes: larger than a few GB, came from AE, had the 1.21 pixel aspect ratio metadata.
When I re-interpreted the file in AE into a square pixel aspect ratio, exported it, it was then successfully inputed into AME.
I have read just now that there were changes in After Effects widescreen pixel aspect ratio interpretation in CS4. Can this change be causing problems in my AME. Not positive, but I'm now thinking after many days of testing that the bug could have its roots somewhere in this ball park.
If anyone from Adobe is reading this, I would love any ideas you might have on this issue. In general, there is really no support for the Adobe Media Encoder itself. This is not good, considering how it is so necessary for AE and Premiere users like myself.
Thanks,

Adobe Media Encoder 2.5 Not Reading Canon XH-A1

Adobe Media Encoder 2.5 Not Recognizing Canon XH-A1
Vegas Bill - 01:34pm Sep 3, 2008 Pacific
I have not been able to get the Canon XH-A1 to be recognized
by the Adobe Flash Media Encoder v2.5. Get size error and sometimes
configuration errors. Trying to do live stream with HD. Get error
also stating the video size from the device is wrong size error.
I get this on both XP and Vista Prem
Any ideas of how to get this beast to connect live through
the encoder or is there another solution for live stream to the
media server 3? Need to get the Camera to feed live video directly
from local camera & box to flash media server 3
Thank you
Bill

Is this using Adobe Content Server?
Aandi Inston

How do I reinstall missing Adobe Media Encoder CS3 ?

I need some help here ??
When attempting to encode on Vista from Premiere 3.2 the Adobe Media Encode (AME) just goes off and hangs.
Looked for the error log which lives at
C:\Users\user\AppData\Roaming\Adobe\Adobe Media Encoder\4.0\AMEEncodingErrorLog.txt
Make sure you have view hidden files turned on to look for this file..
Ok the folder "Adobe Media Encoder" is not on my machine... It looks like the installation is FUBAR.
I check CS3 Master Collection distribution - I don't see a module for Adobe Media Encoder to reinstall.
So my question is . How do I reinstall the "Adobe Media Encoder" for the CS3 collection ?
Anybody have a clue as how to do this ?
How do I reinstall the Adobe Media Encoder CS3 ?

Mr Hunt...
I my view you're a wizzard with statute more than Merlin...
Here's what I found. Last time I shut down ProPre I was on a dual monitor.
I tossed my laptop in the car went to 2nd location.
Re-configured laptop for single monitor mode.
Upon starting up ProPre hammered encoding and the resulting screen opened ...... which I could not see.
PrePro DOES NOT sense hardware.... Dhaaaaaaaaa
Its stays stuck in dual monitor mode !!!!!
You need a second monitor to unstick it !!!!!
I was unable to set it back to single mode without the 2nd monitor !!!
Yahhoooo !!!! Its working again !!!!!
Dhaaaaaaa

Adobe Premiere CS3 crash with Export Adobe Media Encoder

Hello,
I having a problem with Premiere. When I want to export my sequence with Adobe Media Encoder, Premiere crash. I tested the solution proposed by this link: http://kb2.adobe.com/cps/404/kb404804.html but no success ...
My computer configuration:
- XP 64
- Dual Xeon
Thank you,
Kevin

A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0
Computer DETAILS are always good to provide
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with the DETAILS asked for in the questions at the end of the troubleshooting link

Adobe Media Encoder missing

Hi,
i've installed Adobe Media Encoder CC; now Captivate, when exporting, doesn't find the path to convert videos.
Is there a way to configure the new AME position?

Hi Jerron
Thanks for getting back to me.
I suspected that may be the reason. I have downloaded the latest update but that didn't add any additional format.
No matter.
Thanks anyway..
George

I can not install the update from adobe media encoder

I can not install the update from adobe media encoder for MPeg 2 DVD, it will not install error code U44M2P28

Would you have any screenshots, filename and the exact URL that you used to download Flash Player. Can you also, please provide your system configuration to help us identify the issue.
Thanks,
Anamika
Adobe Team

Adobe media encoder error in photoshop

Hi everyone!This morning i have tried to render a video timelapse in photoshop but it showed to me an error which says:''Could not complete the render video command because of a problem with Adobe Media Encoder''.Could anyone tell me how can i fix this error?

Nobody can tell you anything without proper system info or other technical details like exact versions, render settings, details about the source files and so on.
Mylenium

Adobe media encoder cc has encountered an error

can anyone help me about some problems with adobe media encoder cc ??
adobe media encoder cc has encountered an error
command.cpp-3302
THIS IS NEW CRASH WHEN I TRY TO EXPORT MPEG2 VIDEO

FAQ: What information should I provide when asking a question on this forum?

Adobe Media Encoder Configuration

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