Adobe Media Encoder Crash / hang

I have exported a few vids in my 30 day trial of Pro CS4 BUT last night I paused a vid that was encoding (it got pretty late) and this morning if I try to open Media encoder then it loads up to the point at which the screen would normally appear and be active and it hangs.. vista comes up and says "a problem has caused the program to stop working" etc.. I am forced to close the window..
I have tried the export from cs4 route and the same happens.. please help I have called cust support but they cant help as its only a trial..
thanks
g
(i have tried the update..)

Hi Geoff,
try removing the AME preferences from
C:\Users\username\AppData\Roaming\Adobe\Adobe Media Encoder\4.0
before relaunching AME.
Thanks
Aurobinda

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