Adobe Media Encoder CS4 converts MOV to F4V without sound

My environment:
Mac OS X 10.6.2
MacPro dual 2.66 dual-core Xeon with 2 GB RAM
Adobe Creative Suite Design Premium CS4
I have a QuickTime movie that has both audio and video components. It plays just fine in the Finder and QuickTime Player. I’m trying to convert it to Flash video for posting as a streaming file to our Web server. I’m new to Flash, and this is a bit of an experiment, so it’s quite possible I am going about it all the wrong way, but whenever I use the Adobe Media Encoder to convert the MOV file (51.8 MB, 1152×648 frame, PCM stereo audio, H.264 MPEG-3 codec) to F4V for insertion into Flash and eventual generation of a SWF file, all I get out of the encoder is a video. The video claims to have AAC-encoded stereo sound, but nothing plays.
Does anyone have any suggestions for what I could be doing wrong or what’s not happening properly? I’ve applied all available patches to all CS4 applications. The movie was originally exported from Keynote, if that makes any difference.
Thanks for any help!
David O’Donnell

My environment:
Mac OS X 10.6.2
MacPro dual 2.66 dual-core Xeon with 2 GB RAM
Adobe Creative Suite Design Premium CS4
I have a QuickTime movie that has both audio and video components. It plays just fine in the Finder and QuickTime Player. I’m trying to convert it to Flash video for posting as a streaming file to our Web server. I’m new to Flash, and this is a bit of an experiment, so it’s quite possible I am going about it all the wrong way, but whenever I use the Adobe Media Encoder to convert the MOV file (51.8 MB, 1152×648 frame, PCM stereo audio, H.264 MPEG-3 codec) to F4V for insertion into Flash and eventual generation of a SWF file, all I get out of the encoder is a video. The video claims to have AAC-encoded stereo sound, but nothing plays.
Does anyone have any suggestions for what I could be doing wrong or what’s not happening properly? I’ve applied all available patches to all CS4 applications. The movie was originally exported from Keynote, if that makes any difference.
Thanks for any help!
David O’Donnell

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