Adobe Media Encoder CS4 freezes when trying to convert .m4v files to .mp4 files

I'm trying to convert some things I got on itunes in order to put them on my android phone. Media encoder freezes before I even start encoding though, any ideas? My OS is Windows 7 Home Premium 64 bit, if you need any more info I'd be happy to provide it.

I meant the File->Save option should not be gray if you "make a change" anywhere in the document. I only have access to an OSX Server remotely to illustrate this point so SimpleText should help you understand what I mean by a grayed out menu item:
The big red arrow.
You can get to the Save As dialog so clearly grayed out menu items wasn't the issue. Moving on..
Your screenshot buttons may be unresponsive but they also aren't "grayed out". Here's a Save dialog with a truely grayed out button:
Your button is not grayed out.
Accurately describing your issue here will help quite a bit. The "save crash" issue has been so rampant it's the first suggestion I had so I offered it. Often repairing the FLA fixed the saving mechanism.
In your case I honestly haven't come across your issue so I have no more suggestions outside reinstall Flash completely.  Good luck.

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