Adobe Media Encoder CS6 hangs while encoding Quicktime movies

Every day I am enoding 2-3 videos 15-40 min long with AME CS6 and every second day it freezes or slows down to almost zero. The source material is mostly Quicktime ProRes 422 LT 1080 25p or Quicktime XDCAM EX 1080 25p. Target files are H264 videos in different sizes. The workstation is a MacPro 5.1 Xeon 8core, 12GB Ram and Nvidia Quadro 4000 with OSX 10.8.2. Only restart of the computer helps but just for a while then it slows down or freezes again. I am also using Davinci Resolve 9 lite which is sometimes not able to adress the QTencoder when AME is open ... ?
Any Ideas for a solution?
Thank you!

I think it is a problem of Adobe QT32 Server. Adobe Media Encoder is encoding all Quicktime Movies through this Adobe QT32 Server, which is somehow the link between Adobe and Quicktime. But since Adobe QT32 Server is a 32bit application and Adobe Media Encoder a 64bit application it somehow blocks the Media Encoder. And if you have other applications running which somehow try to use Quicktime codec when Media Encoder is using the Adobe QT32 Server than everything slows down or collapses. These are my observations so far. I avoid any other video application as long as AME is open. For example: I close Davinci Resolve when I want to launch AME and close AME when I want to launch Davinci Resolve. This helps so far.

Similar Messages

  • Block noise in CC2014 Adobe Media Encoder Quicktime H.264 Export

    I would love some input from the community here. Perhaps someone else is having a similar issue.
    I've been wanting to make a full switch from CS6 to CC2014, but I am experiencing a host of issues that I don't experience in CS6. For one, when I export my Canon 5DMK3 DSLR timeline using Quicktime (H.264), I get an abrasive global noise all over my rendered video as if I was using a low data rate. I use the same settings in CS6 and experience no issues.
    Since YouTube compression hides these artifacts, so please download and view original file: Dropbox - RenderArtifactsQuicktimeH264.mp4
    Format: Quicktime
    Video Codec: H.264
    Quality: 100
    23.976fps
    progressive
    Use Max Render Quality
    Render at Maximum Depth
    10,000 kbps
    What I've tried:
    1) exporting at 720p and 1080p
    2) another codec (H.264 mp4 exports are clean)
    3) all combinations of the "Use Max Render Quality" and "Render at Maximum Depth" settings
    4) exporting straight from Premiere
    5) rendering with and without effects (Magic Bullet Looks, sharpening)
    6) GPU (CUDA) enabled and software only (on project and on Adobe Media Encoder)
    Custom Desktop Specs:
    Intel i7-3960X @ 3.3GHz
    32GB RAM
    GTX 780 Ti 3GB (and tested Adobe certified regular GTX 780 3GB)
    GPU Driver: 340.52 (up to date)
    Windows 7 Professional 64 bit
    SSD OS drive
    WEstern Digital 2TB data drive
    SSD adobe cache drive
    I'm at a complete loss. What else could be contributing to this?

    Hi Mark,
    I did install the CC 2014.0.1 update and the issue remained. I had a colleague tell me that he experiences the same issue for Format= Quicktime, Codec= h.264 when he has the "limit data rate" option checked with a value. When I unchecked the limit data rate (of my standard 10,000 kbps 720p preset) I got a clean render devoid of the previously mentioned artifacts. However, it defaulted to a 70,000 kbps data rate which of course is higher than I'd like/need. For now I guess I'll be exporting .mp4 h.264, but I'm still curious why the limit data rate doesn't behave like it did in CS6.

  • Adobe Media Encoder: Quicktime H.264 Problem

    I'm trying to output my video using QT H.264, and whenever it processes through the media encoder, it gets stuck with the status "encoding", with the elapsed queue time frozen at about :13 seconds.
    I've tried using different settings, but I get the same issue every time.
    When I encode using a different QT codec (DV/DVCPRO- NTSC, etc.), it works no problem.
    My machine is dual-quad with 16GB of memory, so I'm pretty sure it's not my system. The video is only a couple minutes long, so there's not a whole lot of video to process.
    Does anyone know a work around to this problem?
    Thanks,
    Anders

    Anders,
    I have to make sure we are talking about the same thing. In the Effects Control Panel, you twirled open the Opacity intrinsic effect and clicked on the stopwatch to create a keyframe, correct?
    I ask this because you can also adjust the Opacity by using the clip's opacity "rubber band" in the timeline, but no keyframes get added there unless you use the Pen tool or a modifier key in combination with the selection tool.
    For the workaround to fix the issue, a keyframe has to be created.
    -Jeff
    PS - You're welcome. :)

  • Adobe media encoder hangs using macbook pro yosemitie & CS6

    i cannot crunch a premiere pro project using adobe media encoder....the media encoder starts crunching normally but hangs at random ....
    i get the following clue in the activity monitor....PProheadless (not responding)
    also unable to create ISO image file using Encore CS6
    thanks

    I know OSX 10.9 Mavericks introduced a power saving feature called App Nap which is meant to slow down applications that it determins are inactive (could also happen with minimized applications). This would mostly likely be the problem if your issue only happens in OSX 10.9... but if it happens in OSX 10.8 then it I'm puzzled.
    Did you check the Console for any error messages?
    Anyways, try disabling App Nap for AME first...
    Go to your Applications folder
    Expand the Adobe Media Encoder CC folder
    Right-click on "Adobe Media Encoder CC.app" and select Get Info
    Add a checkmark beside "Prevent App Nap"
    Restart the application
    You could also do the same for other Adobe applications.
    -Pete

  • Adobe Media Encoder CS6 hangs when "hidden" or when paused for longer than a minute

    When I hide Adobe Media Encoder while it's encoding, it always hangs (ie. I can't unhide it).  Also, if I pause an encode for longer than a minute, AME freezes and I have to force quit.  Has this happened to anyone else and have you found a fix for this?
    Mac OSX 10.9 (this issue also happened when I was on 10.8)
    2 x 3.06 GHz 6-Core Intel Xeon
    56 Gb 1333 MHz DDR3
    Thanks

    I know OSX 10.9 Mavericks introduced a power saving feature called App Nap which is meant to slow down applications that it determins are inactive (could also happen with minimized applications). This would mostly likely be the problem if your issue only happens in OSX 10.9... but if it happens in OSX 10.8 then it I'm puzzled.
    Did you check the Console for any error messages?
    Anyways, try disabling App Nap for AME first...
    Go to your Applications folder
    Expand the Adobe Media Encoder CC folder
    Right-click on "Adobe Media Encoder CC.app" and select Get Info
    Add a checkmark beside "Prevent App Nap"
    Restart the application
    You could also do the same for other Adobe applications.
    -Pete

  • Why does Adobe Media Encoder fail to export Quicktime Files?

    I'm using Adobe Media Encoder CC 2014 on a Windows 7 Pro 64 bit PC.
    While exporting the Quicktime variant of H.264 for ATSC television broadcast files, Adobe Media Encoder fails.  Non-Quicktime H.264's render correctly, but some television stations require quicktime.
    Troubleshooting reveals the problem only occurs when attempting to make a 1920x1080 H.264 QuickTime file.
    Using the same original file (1920x1080), Adobe Media Encoder WILL export a 720x480/486 H.264 MOV file.
    More interesting still, it will ALSO export at 1280x720.
    Testing this information to it's limits, I found that the cutoff for a successful render is between a frame size of 1610x906 and 1609x905.
    Useless, random sizes, I know... but that's the breaking point for Adobe Media Encoder CS6 (6.0.3.1 to be precise) and H.264 Quicktime files.
    Others are having a similar problem:
    http://forums.creativecow.net/thread/3/934721#953485
    This information did not correct the problem:
    http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-warning-or.html
    Any help or ideas are greatly appreciated.
    OS:  Windows 7 Professional 64-bit SP1
    CPU: 41.6GHz (dual octo-core Intel Xeon E5-2670 @ 2.60GHz)
    RAM: 64GB
    GPU: NVIDIA Quadro 5000 v334.95 (2.5Gb GDDR5 RAM)
    VID: Blackmagic Design DeckLink HD Extreme 3D+/Desktop Video v10.1.1
    DRV: Facilis TerraBlock 16TB RAID/ATTO ExpressSAS R680 v2.19
    NLE: Adobe Premiere Pro CC 2014
    James Brady
    Senior Editor
    Results Video, Inc.
    El Paso, Texas
    http://www.resultsvideo.com

    I'm trying to make a file with the extension ".MOV" using AME's "HD 1080i 29.97, H.264, AAC 48kHz" preset.  AME fails every time with the following message:
    "Encoding Failed
    Export Error
    Error compiling movie.
    Unknown error."
    Any other file extension (MP4, M4V, etc.) renders fine.  The issue seems only to happen when attempting to make an MOV file.  It doesn't seem to matter whether I use AME's built-in preset, or customize my own render settings--the problem always happens with any MOV larger than the size I mentioned above.
    All of this used to work just fine on the same machine 2 years back with Adobe CS5, previous version of windows and QuicTime.  I've been all through the Adobe and Windows possibilities, so I'm grabbing at straws here with QuickTime maybe having something to do with it.
    Interesting.
    Would you happen to know if Adobe has made any changes to its manner of muxing long-address MPEG-4 AVC data to the MOV file container? Since the MP4 and M4V files encode properly, have you tried opening these files in a media player and simply using the "Save As..." option to move the date to an MOV file container without transcoding audio or video data? I.e., is there any obvious relationship between the size of the MOV file encode (less than/greater than 4 GB) as a function of the resolution "break point" previously discovered?

  • Adobe Media Encoder CS6 Random Crashing Mid-Render

    Hello -
    I've been dealing with this issue for enough months and across enough computers to finally seek out some advise here, hope it works out...
    Basically I've got a 2 hour long film that I've been trying to export using Adobe Media Encoder CS6. It's never made it all the way through. I can usually skim through the generated quicktime file up to the point where the crash occurred. I've tried using that as a reference to check out my sequence in Premiere but there is never anything suspicious going on there. Most frustratingly the crash occurs randomly. Sometimes it will go through 10 minutes of the film; sometimes an hour. Regardless I get a crash with a report that has no specific information.
    Footage:
    r3d - Various resolutions, all being cut in a 2048x1152 sequence.
    Quicktime mov - ProRes4444 for the most part.
    Machine(s):
    I had been attempting to render this for the past few months with a Macbook Pro running OSX 10.8.4 w/ 16GB RAM, 2.7 GHz Intel i7, NVIDIA GeForce GT 650M 1024MB - never made it through a render longer than 50 minutes of the 2 hours.
    We recently got one of the new 2013 Mac Pro systems running OSX 10.9 w/ 16GB RAM, 3.5 GHz 6-Core Intel Xeon E5, AMD FirePro D500 3072 MB
    The hope was that this new powerful machine would overcome the issues we were running into with these renders. Since I'm posting this now you can probably figure out that it didn't really work out that way...
    Software:
    AME- 6.0.2.81
    Premiere - 6.0
    I know there are updates to be used here, but whenever I update Premiere from just 6.0, the project itself becomes a buggy mess, crashing constantly. I also run Creative Cloud and have tried to just jump over to Premiere CC hoping all my problems would vanish, but instead, I again get a buggy project that constantly crashes. The only version of Premiere that seems to work with this project is 6.0, so general updates have not been useful (and instead damaging, I've wasted several days trying everything I possibly can to make the project work in the updates).
    Any help appreciated. Thanks.

    Thanks for the reply MMeguro.
    Last night I was able to get my first full render through by doing a combination of things (so I'm not sure what did the trick in the end).
    To answer some questions first, never attempted to do the FULL render directly out of Premiere, always switched over to AME for that, so that potentially could work too. Smaller renders have worked directly out of Premiere Pro, but they've also worked out of AME.
    The initial render attempts that had been failing for the last few months were on the MBP which did not support GPU accleration due to an incompatible graphics card. I assumed the issue must be tied to something else because of this and was using it on the renders with the new 2013 Mac Pro. Using the workflow of Pr6.0, AME 6.0 and GPU rendering turned ON, I was failing to render to both Quicktime h264 and ProRes 422.
    What worked for last night's render:
    1. Convert Pr6.0 project to PrCC project (when I've done actual editing in CC after converting this project it tends to crash, but I figured just generating the project itself without doing any editing in it might satisfy what I was attempting to do).
    2. Open AME CC and import PrCC Sequence. Used custom ProRes 422 setting.
    3. Turned OFF GPU acceleration.
    So as long as I the PrCC project I create stays stable long enough to save it (without crashing, which has been a problem with that Pr6.0 to PrCC conversion) then it seems like this will work. Kind of an annoying couple extra steps but I'm just out of my mind glad that I can actually render this thing finally. We're still in the rough stages so being able to turn around a review version within a day is very important.
    Wish I could do more tests to figure out exactly which combination actually made this work for the benefit of others, but can't afford to do multiple 10 hour+ renders with random crash times.
    Anyway, thanks again for the reply MMeguro much appreciated.

  • Adobe Media Encoder CS6 is a worthless piece of unstable trash

    8 gigs ram
    Intel Core i7 950
    Quadro FX 1800
    Yadda yadda yadda. My comptuer should have enough juice to encode what I need it to (old NTSC home video footage). Unfortunately, regardless of my output settings, Adobe Media Encoder hangs and crashes when I try to encode a video with a length anywhere north of 10 minutes. It's infuriating. No logs, just an alert stating "Adobe Media Encoder has stopped working and needs to close".
    This is a professional piece of software designed to do one thing and one thing well. The length/size of my source material shouldn't matter. I should not be having these problems. There should at least be a directory of comprehensive error logging so I can give a more useful description of my problem, but alas.
    My questions are:
    1. Are there any general tips you can provide to increase the stability of this useless product?
    2. What are my alternatives, software wise? What can I use to actually get what I need done? Any recommendations?
    Thank you.

    What's the old saying, "You'll catch more flies with honey than with vinegar"?
    Everyone hear loves to help other users, but attitude is important. The CS6 AME works perfectly for me and most other folks, which would indicate that there is something wrong in your particular setup or workflow. I understand you are frustrated, but let's take a deep breath and get this fixed for you ;-)
    First off, Adobe always comes out with bug fixes after the intial release - are you using the latest 6.0.3 for Premiere? I don't know if there was an AME update, you can check that easy enough.
    What is the workflow - how do you capture the clips, what are the Sequence Settings, and what are the Export settings?
    Do you have a separate drive for video, or using C: for it all? Drives defragged, not too full?
    Graphics card driver up to date?
    Thank you
    Jeff Pulera

  • Adobe Media Encoder CS6 completely missing from Mastercollection CS6

    Computer Environment:
    MacBook Pro Early 2011
    Graphics  AMD Radeon HD 6490M 256 MB
    Memory  16 GB 1333 MHz DDR3
    SSD with 512GB; about 81GB are still free
    Mavericks  OS X 10.9.5
    Adobe Mastercollection CS6
    Quicktime Player (Standard)
    Problem:
    I am currently missing the sidekick Adobe Media Encoder (AME), even though I succesfully can run After Effects and Premier Pro.
    I cannot locate the AME app anywhere on my hard drive to launch it manually.
    Steps/general information:
    I initially was able to run AME, after fixing another problem with launching it by deleting the ExportQuickTimeHost.bundle / QuicktTimeHost.bundle as I have described in another post (https://forums.adobe.com/message/7221143#7221143 – #26 is my post).
    Unfortunately, the presets for Quicktime (I needed prores) were missing, even after I have done a workaround, by copying prores-codecs into AME plugins, as described in this post: martin-thoburn.com » Install the Apple ProRES codec without Final Cut or ProApps
    The next time launching QuickTime, I was not able to open it again.
    I uninstalled, reinstalled and updated After Effects and Premier Pro three times now and took away the QuickTimeHost.bundle from AME and Premiere Pro
    I also tried resetting ACL (through Utilities, when starting the MacBook with option key pressed down) as suggested by Seth Goldin in the post https://forums.adobe.com/thread/1010136
    I already tried wiping down the whole Adobe Suite, using the Cloud Cleaner Tool, delete the presets in the user library and then reinstall the apps: Photoshop, Illustrator, Indesign, Acrobat, After Effects and Premiere Pro. There is now only the CS6 (and not for example some CC apps) on my Computer. All apps are up to date.
    I didn't install any other codecs by accident.
    Since AME was again not launching (Splash screen wasn't showing me any plugins, AME could have loaded). I simply deleted AME by trashing it.
    Now it's completely gone, even after reinstalling (and launching) After Effects and Premier Pro.
    By trying to install AME's updates (6.0.1 and 6.0.2) I naturally get an error message, since the main app is missing.
    I have battled with AME about half a year now, so things like reinstalling Lion and then Mavericks has occurred before as well.
    And unfortunately, I am in the middle of a big project, which is due in a month and two days. Hope the links are not too confusing
    – please look through them though, as the solutions I tried out are very clearly written in those posts.
    Any help would be greatly appreciated.

    Update in chronological order:
    I uninstalled the Cloud, which I kept for making updates; I also uninstalled everything from Adobe (CS6 mastercollection)
    I ran the Cloud cleaner tool
    I reinstalled only Photoshop, Illustrator, Indesign, Premier Pro, After Effects and Acrobat. Bridge and AME were installed as sidekicks of Photoshop and AE/PP.
    So this has solved problem 1 already.
    On to problem 2 (update only):
    updated all adobe software, incl. DynamicLinkMediaServerRetail-1.0.1-mul-AdobeUpdate
    I installed Final Cut Pro 7
    I (re)installed Quicktime 7.6.6*
    I downloaded the Prores Presets for AME (as you suggested in post #2)
    I tried opening AME – that did not work, as it hung on the ExporterQuicktimeHost.bundle
    Went to AME app, right clicked on app icon to get "Show package content">Contents>Plug-Ins>Common and deleted ExporterQuickTimeHost.bundle and ImporterQuickTimeHost.bundle
    repeated last step with Premiere Pro and AE
    I opened AE
    I tried importing the presets through AME>import>presets... That did not work. I get this pop-up message:
    restarted my computer
    tried again to import AME without luck
    tried the solution of this discussion Re: Quicktime Export options are missing (only in AME) (post #8)
            since I noticed that mine was changed back after the reinstallation. No luck.
    restarted the computer again. No luck.
    Put back only the ExporterQuicktimeHost.bundle into AME's package content
    tried to open AME without luck
    removed the Quicktimebundle once more to open AME (worked)
    opened PP to check if I could export in queue: AME does not open by itself, still.
    I tried opening a prores file (end as .mov) that I encoded at university (not on my provate computer) – did not worl
    I checked if I could open a mov-file which was not encoded to prores: that worked.
    I looked into Martin Thoburn's method again to try one more time in AME to find the settings "Quicktime". No luck.
    I also have a third problem that may be linked to this, since it also has to do with PP and AE:
    Re: Can anyone help? "DynamicLink" not available attempting to open Mov in Photoshop CS6
    My post there is #22.
    But now that I absolutely made sure that I do have the prores codecs,
    I strongly suspect that it may also be a problem, which is discussed here:
    Are the ProRes codec and .MOV file no longer supported?
    ...namely, that the codecs are just not visible. Unfortunately, this discussion is not resolved either.
    HarleyTDavis's post #30 of this discussion Are the ProRes codec and .MOV file no longer supported?
    suggests something complicated (because I yet would need another Adobe version), which I may try at some point.
    Alright. That is all the effort that I can afford in time for this. I am too exhausted to go on so I'll do a workaround in FCP
    – now that I got it – and will ask someone else to encode my outcome to a prores-Version.
    If I feel like it – and yeah, I'd rather work with the Adobe Suite CS6 mostly – I'll come back to this discussion after a having clean wiped my computer and reinstalled everything.
    Thanks to both of you for looking into this with me. I'm positive this can be solved – just not now.

  • Adobe Media Encoder CS 5.5 hangs on startup

    I've been using AME CS5.5 successfully for some time now, however, this week I was given a WMV file that used the GoToMeeting.com codec for video and AME (along with every viewer I had) couldn't open it until I'd installed GoToMeeting.  After which, I could view the video with irfanview and windows media player, but AME would still not open it.  So, I installed MS Expression Encoder 4 which COULD open it, and I encoded it with a standard VC-1 codec.  I was expecting to then be able to open AME and encode it into FLV as I usually do.  However, when I did that I found the program would no longer open.  The splash image shows as it loads modules, but when it hits the quicktime one, it hangs.  I've made a quick vidcap of the issue here:
    http://screencast.com/t/cc8b6a7nJu
    I rushed a little in the vidcap, but I've let it sit for up to an hour, and still got nothing.
    I've tried deleting the AppData folder completely (C:\Users\[account]\AppData\Roaming\Adobe\Adobe Media Encoder\5.5) and got nothing and the files that are then contain no useful information.
    Is it possible that MSEE somehow corrupted the ImporterQuicktime.pm module (seems pretty unlikely to me)?  Couldn't have been GoToMeeting because I was able to start AME without any problems after I'd installed that.
    My system is Windows 7 and I'm using CS5.5 (Design Premium)
    Thanks!

    HI
    Please try this:
    Delete everything in the following folders. 
    I see you did this for the first one.
    See if deleting the other ones solves this issue.
    C:\Users\[account]\AppData\Roaming\Adobe\Adobe Media Encoder\5.5
    C:\Users\[account]\AppData\Roaming\Adobe\Common\AME
    C:\Users\[account]\AppData\Roaming\Adobe\Common\Media Cache Files
    AME doesn't have uninstaller.  Since Design Premium installed it, the only way to uninstall it is to uninstall the entire suite. 
    I suspect one of these other applications you installed or modified Quicktime (which we do use) and in turn this is causing a problem for AME. You might also want to uninstall/reinstall Quicktime player again on your system and see if that solves this issue. 
    --Nariman

  • Problem in Launching Adobe Media Encoder, in adobe Indesign CS6

    Hi
    I have problem in launching the shortcut of adobe media encoder. i have virtualized the Adobe INdesign CS6 in that we have 5 shortcuts, 4 of them are x32bit it works fine , but the shortcut media encoder is of x64bit. is not launching . while launcing i will get the error like Adobe Media Encoder CS6.0 has stoped working. close programm.
    virtualized in  Thinapp 5, build is x64bit , RAM=4gb.
       I have tried  enbaling AltArchitectureShortcut=1 in packaging.ini.
        Merged Adobe PCD which is located in  %Program Files Common% which was having the permission issue.
        Created the TEMP In %Local AppData% .
        Tried capturing without launching  the shortcut .
        Merged the cache folder which are all related to the Media Encoder shortcut.
        Captured with Standard users account.
        Gave Merged permission to required folder and tested.
    Please suggest me in this
    Thanks In Advance

    Hi,
    Anybody have idea , can you please suggest me in this, i am damn frustrated by this app.

  • After Effects and Adobe Media Encoder CS5 Both Hang on Start-Up

    I've got problems with After Effects hanging when I start it up on my Mac Pro 2.66 Ghz. (OS X 10.6.7 with 20 Gb of RAM). The program starts, but hangs when MediaCore is initialized.
    The same thing happens with Adobe Media Encoder CS5, but it hangs when ExporterQuickTimeHost.bundle loads.
    I have tried repairing permissions and repairing my hard drive, but neither program has responded.
    Anyone have an idea on a way around this for either program?
    Thank you!
    David Biddix

    I'm having this issue as well, I've spent all morning researching what the problem is, but nothing is working for me. I deleted everything from my Quicktime folder because I read it could be a codec problem to no avail (thankfully I backed it up beforehand), I don't have a firewall, I can't think of any reason that it would freeze.
    I'm running this on a MacBook Pro 15 inch version 10.6.7
    Processor: 2 Ghz Intel Core i7
    Memory: 4GB 1333 MHz DDR3
    I bought this computer two days ago mostly to run AE and I'd really like to get some work done!
    My firewall is set to allow all incoming connections.

  • Adobe Media Encoder pausing rendering while working in Premiere Pro

    Hello everyone,
    So I am redering a video in Adobe Media Encoder and at the same time I am editing a new one in Premiere Pro.
    I noticed that AME is constantly pausing the rendering and did not know why. It turns out that while I'm editing a video in Premiere Pro, I am constantly pressing the space bar to start/pause the video I'm editing. While I do that, AME keeps pausing/unpausing the rendering. Somehow, pressing the space bar in PP has an effect in AME.
    I have no clue why it does that because the Premiere Pro window has the focus, not the AME one.
    Has anyone ever seen that?
    I use Windows 8 and Adobe CC.

    Hi Rallymax,
    Yes I do queue footage by having an Autowatch set up on the directories where the video is written to.  I rarely do a direct export unless testing new settings.
    Don't take this as gospel but I too had a feeling that GPU acceleration didn't happen with AME, only direct export.  Not sure where that came from, I did watch some of the recent Adobe TV Web Seminar's about new features of CC products etc, so maybe on one of those?
    I found this while trying to find out where I had seen it but it is from AMD site not Adobe so whether it's fully 100% correct I dunno:
    Adobe Media Encoder
    The Adobe Media Encoder (AME), with support for OpenCL™ and GPU acceleration, automates the production of multiple encoded versions of source files, sequences, and compositions in Premiere Pro CC. With the GPU-accelerated AME and AMD graphics technology, editors can quickly encode projects and output files for virtually any destination. AMD GPUs handle the heavy lifting, freeing the system’s CPU to perform other functions.
    I will try the same test as Jason, if I can find any AVHCD video and see what the results are.  Will be interesting.

  • ERROR: DF024: Adobe Media Encoder CS6

    I Have a 2012 Mac Pro running Mavericks.  I started having issues with Premiere Pro after video card upgrade.  I get the following error message when trying to reinstall CS6 Production Premium:
    Exit Code: 6
    Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s)
    ----------- Payload: Adobe Media Encoder CS6 6.0.0.0 {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 309)
    I backed up, and deleted all Production Premium applications; ran the CC sweep tool, and got the same error.
    Can anyone recommend a fix, or point me in the direction of an Adobe tech for more answers?

    Oké, the next steps will remove all Adobe folders from your system, so put's you in a clean state where you should have no issues re-installing. Please be sure you have settings saved as a backup. The locations below will only clean the Adobe applications.
    1. Please remove all adobe software from the machine (use uninstall or use the clean-tool)
    Steps see: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    2. Remove by hand all still existing Adobe entries: http://helpx.adobe.com/x-productkb/global/delete-previously-installed-application-files.ht ml
    ~ Files / Folders ~
    /Applications/Adobe*
    /Applications/.AdobePatchFiles
    /Applications/Utilities/Adobe*
    /Library/Application Support/Adobe*
    /Library/Application Support/FLEXnet Publisher/
    /Library/Preferences/com.adobe*
    /Library/Preferences/FLEXnet Publisher/
    /Users/[user]/Library/Application Support/Adobe*
    /Users/[user]/Library/Caches/Adobe*
    /Users/[user]/Library/Caches/com.adobe*
    /Users/[user]/Library/Preferences/Adobe*
    /Users/[user]/Library/Preferences/com.adobe*
    + Please notice that the [user] library in above steps is hidden by default:
    http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    3. Re-install and update the software.
    http://helpx.adobe.com/creative-cloud/help/install-apps.html see Update apps
    Good luck!

  • Adobe Media Encoder cs6 error 0xc000007b

    Recently i installed Adobe Media Encoder CS6 , on start it showing application unable to start due this error 0xc000007b, please resolve ASAP, if anybody knows.

    I just want to make sure anyone with the same problem who comes across this thread is made aware of some things to try and at least one solution that has worked for multiple people...
    As the Adobe Staff member here mentioned, the 0xc000007b error usually has to do with a 32-bit/64-bit confusion on the machine.  More specifically, as someone stated in a Windows forum: "this error is most likely a result of a 32-bit (x86) executable trying to load a 64-bit (x64) DLL."
    http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-the-applicati on-was-unable-to-start/05a2b904-3f61-4d08-94d6-e2ff92161111
    What has worked for others is copy & pasting the msvcr100.dll & msvcr80.dll files from the After Effects Support Files folder to the folder of the app that is giving this error (usually Media Encoder or Premiere Pro or Lightroom).  It was mentioned several times in the threads below, and worked for me as well...
    http://forums.adobe.com/message/5020877#5020877
    http://forums.adobe.com/message/4861711#4861711

Maybe you are looking for