Adobe Media Encoder cuts off video layer when the Ultra Key effect is applied

I am working on a Mac (10.8.5) using the latest verison of Premiere Pro CC. I am using Ultra Key to remove the chroma key background from the "talent layer" and adding a "new background layer" behind the talent video layer. When I export directly from Premiere, the sequence exports as expected. However, I have many sequences, and wish to speed up the process using Adobe Media Encoder. When I export the same sequence using Adobe Media Encoder, the top half of the "talent layer" is completly cut off:
The issue has something to do with the Ultra key effect because when I remove the effect from the "talent layer" it exports in tact (with a chroma key background of course). Adobe Media Encoder CC is up to date as well; are there any known bugs with Media Encoder CC and the Ultra Key effect in Premiere Pro?
Thanks!

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How to invert the ultra key effect in adobe premiere?

Hi,
I'm trying to do a green screen shoot, except instead of replacing the background, I'd like to replace the person in the shot. I'd like to do this without greening the person. I have tried using the Ultra key effect and applying the invert effect on the alpha channel. But that gives a lot of noise, I want the "green screen part" to be totally black and the person replaced with another video or image. Is there an easy way to do this?
Thanks

So you had the ultra keys output set to alphachannel, the dublicated clip in track bellow with same ultra key plus track-matte-key with the track above as input, compositiong with set to luma matte and inverted. (or directly apply the track matte to the footage which should appear in the silouette)
If your settings is like this, what do the ultra key adjustments look like? with light and shaddow set to 0 and tolerance and last value set to 100 i get very low noise and a clear outline.

Adobe Media Encoder making blocky videos

The backstory: I have two Mac laptops: an old Powerbook G4/Panther running Imovie 4 and a brand new Macbook Pro/Snow Leopard running Imovie 9.
I've now made several FLVs that play beautifully on the internet: I imported old clips *that had been extracted using the Powerbook/Imovie 4* into my Macbook Pro/Imovie 9, edited the videos in Imovie 9, exported them as standard m4vs, then encoded them into FLVs using Adobe Media Encoder CS4 4.2+. They look terrific.
The problem:
For the first time yesterday, I used my Macbook/Imovie 9 combo to import clips shot with the same exact camera, then did everything exactly the same. The exported m4vs look fine. However, the resulting re-encoded FLVs are badly blocky, as though a mosaic filter was laid on. This is mostly happening when there is any increased motion in the footage.
I tried exporting into .mov then encoding for Flash in the same way, and no difference. The adjustment I'm currently trying is to bypass the presets on AME to enable a 2-pass scan rather than 1. There does not appear to be a keyframe-interval selection option in AME CS4 4.2, or I would adjust that as well. This custom encoding is taking 5 times as long to complete as the preset encoding: over an hour versus 15-16 minutes. It may or may not work, but regardless, I don't have that kind of time - I have a bunch of videos to make.
I'm really sick about this, because my beloved Powerbook has a dying harddrive, which is why I bought the new laptop. I don't want to believe that it was Imovie 4 that was responsible for those lovely videos. Later Macs no longer support Imovie.
Is there something I'm missing that will make AME work with Imovie 9 to eliminate the problem? I know Imovie 9 is a turkey, but it did make those lovely videos with the old clips from version 4. There's gotta be a way.
Thanks in advance.

After playing Youtube go to your temp internet
files and copy the file to HDD which is a mp4.
Add this to the Media Encoder and see if it will work now.
If it still does not work, your ME is prob. not working right.
I sometimes use AME as a converter and it handles mp4 just fine.

Adobe Media Encoder exports different video than what appears in CS4 timeline

I'm using Premiere CS4 to edit a short skiing video. All shots were taken using a GoPro @ 60fps, 720p. All of the clips were converted into slow motion by using "Interpret Footage" and setting the frame rate to 24. I used the sequence preset "AVCHD 720p 24", and editing seemed to work fine. The video played smoothly and correctly. However, after exporting in Adobe media encoder, the video was far different than what I previewed in the timeline. It seems as though each clip shows up at the correct time, but it disregarded any trimming I did to the clips and each one is played from the very beginning. Also, each clip plays extremely slowly, and there is signifigant ghosting (frame blending issue?). I can also see that the preview window that shows up while I set the export settings displays the incorrect video as well. However, if i change it from "source" to "output", it displays it correctly. I tried exporting using H.264 720 24p and the youtube HD widescreen preset, both of which failed. I am somewhat new to HD video, but I cannot seem to come up with any reason why my video will not export correctly. Any thoughts?
PC Specs:
Intel Q6700 quad core @ 2.66gh
4gb ddr2 ram
1tb 7200rmp hard drive
GeForce gt240 graphics card w/ 1gb dedicated video mem
windows 7 ultimate 64
All updates to premiere installed

I don't think AVCHD is the correct preset... but I use CS5 so not 100% sure
Flip or GoPro video http://forums.adobe.com/thread/437535?tstart=0
- And http://forums.adobe.com/thread/668369?tstart=0
- And http://blogs.adobe.com/VideoRoad/2009/12/using_a_flip_minohd_camera_wit.html
- Says to use the XDCAM EX 720p 30p (or 60p?) setting for Flip (maybe GoPro?)

How do I fix "Adobe Media Encoder CC 2014 quit unexpectedly" when I start the app on my mac.

Please tell me why I get this.

First, You will likely get better program help in a program forum Adobe Media Encoder (AME)
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
Second, for Macs
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Adobe Media Encoder 5.5 (64bit) freezes at the start of encoding

Hey everyone. I have this problem since ever and never found solution for it even at google. The thing is that after I finish my project in Adobe Premiere and going to export it, Media Encoder starts encoding but freezes at connecting to dynamic media server. After some time Im getting error, operation was interrupted by user. The only way to encode my footage is... You wont believe but - I need to logout and log again on my windows account. After I do that and try to encode everything works fine. No idea what couses problem, tried to check my processes list and turned off all adobe premiere connected but no resoult. There has to be something what is shuting down while loging out of my account and blocks adobe media encoder. No idea what is it though. I still can export my footage but it is annoying coz sometimes Id like to enode my footage in the background and Im in the middle of something so I cant just logout :/
Any help would be appreciated.

After hours of frustration I eventually decided to restore. I lost my apps, but i didn't have many and was able to reinstall them for free. During the restore it updated my ipod to the latest software 4.3.5, which i think may have caused the initial problem, but the backup issue remains. Sometimes it stops me from syncing and other times it allows me to skip the backup, but still says that i can't backup on my computer. I'm worried that it has done something to my computer as it took me six hours to do a Bullguard scan, which only normally takes about an hour. The scan didn't come up with any viruses, but it stalled at system32 for ages. The only other thing that i can think of is that a demo CD I uploaded may have caused a problem. iTunes couldn't find a track listing for it but gave me a few different options. i thought I had to choose one to continue, so did that then changed the track details to the correct tracks. I'm now worried that may have introduced an issue or caused a glitch in iTunes. How paranoid am I sounding?

Adobe Media Encoder CS5 freezing on startup when loading ImporterQuickTime.prm

Hi everybody,
As the title suggests everytime I try run media encoder cs5 it freezes at the same point whilst trying to load the importerquicktime.prm file. I have tried googling around for a solution and have found a few people having the same problem but nobody seems to have found a fix.
Does anybody know why it would freeze at this point, and how i could fix the issue?
Kind regards,
Gareth

Hi Todd, thanks for the reply.
I tried the suggestions in the link you provided by allowing adobe qt32 server.exe and dynamiclinkmanager.exe in and out connections. I even tried disabling the firewall temporarily altogether but it didnt help.
I dont have afterfx.exe or pproheadless.exe (I have the design Premium CS5 suite, so no after effects or premiere for me unfortunately)
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Regards,
Gareth

Adobe Media Encoder "expands" my video from it's original size

When I export an XDCAM HD422 file (as an .mxf) that has scaled or aspected SD footage on the timeline using Media Encoder it changes the aspect or expands the footage so it's out of frame slightly. If I have a mask on the timeline, it gets shifted to the right. None of these problems arise if I don't use Media Encoder. Does anyone have a solution to this....or a workaround?

here are screen shots of my sequence and export settings. Thanks for helping with this.

Adobe Media Encoder Produces No Video -- Audio Only

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Try encoding it to a different preset. If it changes is, maybe there's a setting in the export settings within that preset that is disabling the video channel.

AppV - Adobe Media Encoder not in default location?

I'm virtualizing Adobe Captivate 5, which includes Adobe Media Encoder. During virtualization, when I launch AME, I get a message:
Adobe Media Encoder is not being run from the default installation location. This is not a supported configuration."
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After I hit OK (that's my only choice, no "Don't show me this message again") the app seems to be OK... so if there's a way to change a registry key or something and just get rid of that message, that would probably be fine.

Unfortunately, video features are not supported for photoshoop cc and cc 2014 on windows 32 bit operating systems.
more info:
https://forums.adobe.com/thread/1320417

Adobe Media Encoder wont preserve widescreen

I have a mp4 file that has a resolution of 640 x 360 pixels.
When viewed in VLC it looks natural and in proportion. I simply
want to convert the .mp4 file to an .flv file for web distribution
maintaining the existing dimensions. I am attempting to do this
with Adobe Media Encoder.
The problem is that Adobe Media Encoder insists on converting
the file to a 4:3 aspect ratio with a resolution of 480x360 pixels.
Viewing the output in VLC results in a squashed out of proportion
image. The output preview in Adobe Media Encoder also looks
squashed.
When I select the option to specify the output dimensions and
manually set the resolution back to 640x360, in then adds to solid
black bars on the right and left-hand sides of the video which is
undesirable - aswell as making the video squashed. I have messed
around with every setting and have had no joy in producing the
output I require.
I have a command line version of ffmpeg which is able to
convert the video successfully (keeping the correct aspect ratio)
using the most basic command: ffmpeg -i input.mp4 output.flv . I
don't want to resort to using ffmpeg at this point. I just spent
$1200 AU to upgrade to CS4 Design Premium and want to use the nice
GUI I just paid for :)
Any help would be appreciated. Has anyone has a similar
problem with AME CS4 (I found at least one instance on the web)?
IMO it is a bug with the software - or a limitation, please tell me
I am wrong!

I am having the same problem, with the same dimensions - 640x360, coming from a very high quality .avi, and not matter how I tweak the settings AME insists on crushing the width down to what appears to be the standard 582px. What gives? I haven't seen any answers to this yet...

Adobe Media Encoder CS6 completely missing from Mastercollection CS6

Computer Environment:
MacBook Pro Early 2011
Graphics AMD Radeon HD 6490M 256 MB
Memory 16 GB 1333 MHz DDR3
SSD with 512GB; about 81GB are still free
Mavericks OS X 10.9.5
Adobe Mastercollection CS6
Quicktime Player (Standard)
Problem:
I am currently missing the sidekick Adobe Media Encoder (AME), even though I succesfully can run After Effects and Premier Pro.
I cannot locate the AME app anywhere on my hard drive to launch it manually.
Steps/general information:
I initially was able to run AME, after fixing another problem with launching it by deleting the ExportQuickTimeHost.bundle / QuicktTimeHost.bundle as I have described in another post (https://forums.adobe.com/message/7221143#7221143 – #26 is my post).
Unfortunately, the presets for Quicktime (I needed prores) were missing, even after I have done a workaround, by copying prores-codecs into AME plugins, as described in this post: martin-thoburn.com » Install the Apple ProRES codec without Final Cut or ProApps
The next time launching QuickTime, I was not able to open it again.
I uninstalled, reinstalled and updated After Effects and Premier Pro three times now and took away the QuickTimeHost.bundle from AME and Premiere Pro
I also tried resetting ACL (through Utilities, when starting the MacBook with option key pressed down) as suggested by Seth Goldin in the post https://forums.adobe.com/thread/1010136
I already tried wiping down the whole Adobe Suite, using the Cloud Cleaner Tool, delete the presets in the user library and then reinstall the apps: Photoshop, Illustrator, Indesign, Acrobat, After Effects and Premiere Pro. There is now only the CS6 (and not for example some CC apps) on my Computer. All apps are up to date.
I didn't install any other codecs by accident.
Since AME was again not launching (Splash screen wasn't showing me any plugins, AME could have loaded). I simply deleted AME by trashing it.
Now it's completely gone, even after reinstalling (and launching) After Effects and Premier Pro.
By trying to install AME's updates (6.0.1 and 6.0.2) I naturally get an error message, since the main app is missing.
I have battled with AME about half a year now, so things like reinstalling Lion and then Mavericks has occurred before as well.
And unfortunately, I am in the middle of a big project, which is due in a month and two days. Hope the links are not too confusing
– please look through them though, as the solutions I tried out are very clearly written in those posts.
Any help would be greatly appreciated.

Update in chronological order:
I uninstalled the Cloud, which I kept for making updates; I also uninstalled everything from Adobe (CS6 mastercollection)
I ran the Cloud cleaner tool
I reinstalled only Photoshop, Illustrator, Indesign, Premier Pro, After Effects and Acrobat. Bridge and AME were installed as sidekicks of Photoshop and AE/PP.
So this has solved problem 1 already.
On to problem 2 (update only):
updated all adobe software, incl. DynamicLinkMediaServerRetail-1.0.1-mul-AdobeUpdate
I installed Final Cut Pro 7
I (re)installed Quicktime 7.6.6*
I downloaded the Prores Presets for AME (as you suggested in post #2)
I tried opening AME – that did not work, as it hung on the ExporterQuicktimeHost.bundle
Went to AME app, right clicked on app icon to get "Show package content">Contents>Plug-Ins>Common and deleted ExporterQuickTimeHost.bundle and ImporterQuickTimeHost.bundle
repeated last step with Premiere Pro and AE
I opened AE
I tried importing the presets through AME>import>presets... That did not work. I get this pop-up message:
restarted my computer
tried again to import AME without luck
tried the solution of this discussion Re: Quicktime Export options are missing (only in AME) (post #8)
since I noticed that mine was changed back after the reinstallation. No luck.
restarted the computer again. No luck.
Put back only the ExporterQuicktimeHost.bundle into AME's package content
tried to open AME without luck
removed the Quicktimebundle once more to open AME (worked)
opened PP to check if I could export in queue: AME does not open by itself, still.
I tried opening a prores file (end as .mov) that I encoded at university (not on my provate computer) – did not worl
I checked if I could open a mov-file which was not encoded to prores: that worked.
I looked into Martin Thoburn's method again to try one more time in AME to find the settings "Quicktime". No luck.
I also have a third problem that may be linked to this, since it also has to do with PP and AE:
Re: Can anyone help? "DynamicLink" not available attempting to open Mov in Photoshop CS6
My post there is #22.
But now that I absolutely made sure that I do have the prores codecs,
I strongly suspect that it may also be a problem, which is discussed here:
Are the ProRes codec and .MOV file no longer supported?
...namely, that the codecs are just not visible. Unfortunately, this discussion is not resolved either.
HarleyTDavis's post #30 of this discussion Are the ProRes codec and .MOV file no longer supported?
suggests something complicated (because I yet would need another Adobe version), which I may try at some point.
Alright. That is all the effort that I can afford in time for this. I am too exhausted to go on so I'll do a workaround in FCP
– now that I got it – and will ask someone else to encode my outcome to a prores-Version.
If I feel like it – and yeah, I'd rather work with the Adobe Suite CS6 mostly – I'll come back to this discussion after a having clean wiped my computer and reinstalled everything.
Thanks to both of you for looking into this with me. I'm positive this can be solved – just not now.

Running out of disk space Adobe Media Encoder closed down abnormally

Hi I am using Vista 64 bit home edition.
I have a 500gb disk drive and I was compiling a video that was 40 minutes long in adobe media encoder (AME). Suffice to say the program never started so I canceled it. The I notice that my disk drive is now full over 200gb has gone! I have check mu computer and it is not a video file it is in the user/name/appdata directory where the problem is.
Now I note that AME user a temporary file user/name/appdata/local/Temp******* but in Vista you can't access this file. I believe there might be a big file that has not deleted as I have to close down the program from task manager.
Is it possible the AME can do this and if so how do i delete these files as I can't access then even though I am the administrator
Many thanks
Nick

Really good forum
I completely agree with you. So many knowlegeable and helpful people, myself excluded.
Over the years, I can only recall a few issues that could not be resolved, and most of those were from real Bugs in the program. Only Adobe can fully resolve those, but there was usually someone with a handy workaround, until an update came out.
Good luck,
Hunt
PS I had similar to your situation and wondered where the space on one of my 1TB SATA's had gone. I always turn Norton's Protected Recycle Bin off, but had missed it for this drive. It was nearly full of Norton Recycle Bin backups! Oops, OE on my part.

Setting parameters in Adobe Media Encoder?

Hi,
I've been trying to encode a video using Adobe Media Encoder, but it seems that when I change the parameters (eg. such as when I change the frames-per-second from 30 fps to 15 fps), it doesn't make any difference to the size of the output file. What am I doing wrong?
Thanks! Any advice you can offer would be very, very much appreciated.

Profile & Level also affect overall bitrate and it looks like you have yours set at the highest setting: Profile: High & Level: 5.1
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Compressing with Adobe Media Encoder

Can Adobe Media Encoder CS6 compress video files ? If so, would you mind saying how?

NW, keep in mind you want to COPY the video files from the camera before working on them. If you import directly from the camera, Premiere will only know their location to be on the camera. Then, when you disconnet the camera or delete files to make room, your project will break.
When you say learning After Effects, do you mean the app, from scratch? or are you competent in AE and you just want to brush up on the DL side of things (only worth attempting if you have a grunty machine. DL on anything less is hair-tearing).
If the former, you could get one of the many, many books on the subject (I think I have After Effects Apprentice), or if you'd prefer, do some online training. One that I have used and would happily reccomend is Lynda.com . Basically you pay a monthly fee and you watch whichever videos you like, right across the range. The videos are very professional and thorough. But when it comes to AE, be ready for a learning curve of the near-vertical variety.
MP

Adobe Media Encoder cuts off video layer when the Ultra Key effect is applied

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