Adobe media encoder disabled in photoshop

Hi,
I am creating a .mp4 video using photoshop cc.
When I go to export > render to video , the program does not let me choose any video format.
The adobe media encoder option appears grayed out.
Can anyone tell me why is this happening?
I am using a Windows 7, 32 bit machine.
Thanks!

Hi,
Unfortunately, it seems some of the video functions don't work on an 32 bit windows system with photoshop cc.
You have photoshop cc or photoshop cc 2014?
I know that was the case with photoshop cc, but not sure about photoshop cc 2014.
more info
Re: Videos in PSCC

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Application Name:    Adobe Media Encoder.exe
Application Version: 5.0.0.402
Application Timestamp:        4b90428a
Fault Module Name: MSVCR90.dll
Fault Module Version:          9.0.30729.4926
Fault Module Timestamp:    4a1750b0
Exception Code:        40000015
Exception Offset:      0000000000042366
OS Version:   6.1.7600.2.0.0.256.4
Locale ID:      1033
Additional Information 1:     8229
Additional Information 2:     822983f92e0fd00f8f437ec0e323139f
Additional Information 3:     285f
Additional Information 4:     285f9b2b24a1e8904affbcc4b711d880
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So initially, my problem was solved, but it stopped working again. Same issue. I tried installing the media encoder app, but no luck please help!
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Hello, I'm running a macbook pro retina, and previously I was able to render video with no issue, and now this is popping up. I've tried deleting and reinstalling photoshop, but it was not helpful. I would very much appreciate any help or guidance. Thanks!
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Here's the original thread: Could not complete the Render Video command because of a problem with Adobe Media Encoder.

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winows 8.1 pro x64 updated
16gb ram
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GeForce GTX 670
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no plugins installed for any CC software
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I finally find out how to fix this.
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Nvidia 670 GTX

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What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
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What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
REDCODE .r3d from R1 - RedCode 28
If you are getting error message(s), what is the full text of the error message(s)?
Adobe Media Encoder Has Crashed - please contact your system administrator. This graphics card is not supported, CUDA disabled.
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Hi, there
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When I say render, I'm referring to rendering inside of Adobe Media Encoder - unless there is something I don't know when it comes to the setting you're referring to.
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Hi thanser,
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