Adobe Media Encoder not working

When I opened the Adobe Media Encoder, the "Start Queue" button is gray (it can't be clicked). There is also an error message that says fireworks.mov (the file I was trying to open) could not be imported by Adobe Media Encoder. Also, DivX appears as the file icon. Could this have anything to do with it? Does anyone have suggestions?
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Adobe Media Encoder Not Working - Please help

Hi,
Whenever I try and export a video in premiere pro it makes no difference what settings I choose in the Adobe Media Encoder as the video always comes out the same size. When I first tried it I exported it as a 400kbps flash file, but that was taking too long to buffer, so I want to reduce the kpbs. I adjust the bitrate in the encoder, save the settings and everything looks like it's working but no matter what I do the video always comes out the same size. I have tried opening and closing Premiere Pro, even exporting the video as avi and then bringing it back into premiere pro to encode but no joy.
Also, in the encoder it always says "estimated file size 35mb or so but comes out the other end about 10 times that.
Its getting really, really annoying so any help would be very much appreciated.
A

Hi, many thanks for your replies.
The work area that I wish to export is 15 minutes and 38 seconds so relatively short.
I always let it finish encoding and they are all around 250MBs when this is finished.
These are the steps I am taking:
1. Menu>Export>Adobe Encoder
2. Change setting to custom and set the bit rate at 300 kpbs, Framerate 25, Keyframe interval 1, Codec On2 VP6, Audio 32kbps Mono
3. I then save this preset
4. I then click the Deinterlace button on the Output tab
5. I then click OK and save it to my external hardrive
6. Once it is finished encoding - whatever settings I have selected - it always comes out around 250 MBs which is far too big as it takes ages to buffer
If you can help you are a lifesaver!
Thanks

Adobe Media Encoder not working w/ DVDSP

I'm doing a test to see if the video quality of a 1920x1080 video file will look better at about 8mb/s coming out of Compressor 4 vs CS5.5
the trouble is, i have an mpa and m2v coming out of Adobe and an ac3 and m2v coming from Compressor.
but...and this is where it gets weird, the m2v from Adobe is unrecognized in DVDSP. and what is this xmp file that pops up at the end of the adobe encode?! :-)
Thanks all.
g

Ok, the maximum resolution of DVDs is 720x480 (NTSC). So Adobe is probably creating an HD m2v file at 1920x1080. You need to down convert it to 720x480 anamorphic, then it will work.

How's Adobe Media Encoder CS5 working for you?

This is the first thread on the new Adobe Media Encoder forum, so I thought that it would be appropriate to open it up by just asking a general question:
How is Adobe Media Encoder CS5 working for you?
Please be sure to install the Adobe Media Encoder CS5 (5.0.1) update. Instructions for updating are included in this post about the Premiere Pro CS5 (5.0.2) update.
If you're having a specific problem that you want help with, or if you have a specific question, please start your own thread on this forum. This thread is intended for general feedback about how Adobe Media Encoder CS5 is working out for you.

First of all IT IS GREAT and I use it a lot I also used the CS4 version before!
But I have to report two issues about version CS5:
1. I bought the English version of the production premium CS5 but I have a German operating system (win7 64bit) all other adobe application are in English except Adobe Media Encoder it shows up in German language! Not a show stopper but should be fixed.
2. Recently I wanted to encode a video into an h264. I made some custom settings for that and the encoded video played very stuttered in Microsoft Media Player 12 (like 12fps instead of 25fps [settings were set correct in AME]) but fine in Quicktime and VLC Player (execpt for the gamma bug but that's an other story...)
I did a lot of testings and found the issue! Sometimes when you change a lot of the h264 settings (don't know when it happens exactly) Media Encoder seems to not set the fps correctly allthough AME shows 25fps in it's settings this setting is not encoded into the final file!
Quicktime and VLC seems not to care about the missing information but Windows Media Player gets confused.
It does not happens when using a preset in AME it only happens when changing a lot and using custom settings!
You can see the missing fps setting when right clicking the encoded file and choose properties (german:Eigenschaften) switch the tap to Details and there is no fps setting in the stuttering files but when encoded with a preset in AME there is the correct 25fps setting!
I have attached a screenshots to demonstrate it:
My workaround so far was to choose a preset with 25fps and close to my desired settings and change as few as possible - Fingers crosses and with a chance of 3/4 I was able to encode a working file containing the fps setting in it which plays perfect in Microsoft Media Player!
I hope you take a look into this issue because if you have a long file and you have to encode it again because it fails....... uiuiui
Thanks Todd for the possibility to give this direct feedback to Adobe
This is real support!

Adobe Media Encoder stopped working in this project, works in others

Adobe Media Encoder just stopped working in my current project (in PPRO CS3). I'd output several MPEG2-DVD and Windows Media Files. Then I went to make one more MPEG2-DVD file, and when I clicked OK in AME, nothing happened. It should open a window to select where I want to put the file, and a few more options. No crash, no freeze, no error messages..and no output.
None of the AME formats work (WMF, Quicktime, etc). But other exports do work. I made my MPEG2-DVD file using Export to Encore.
I opened another project I'm working on, and AME does work in that project.
Back to my current project, and it still doesn't work.
I've rebooted, and uninstalled-reinstalled PP CS3.
Anyone fixed this? Thanks!

After some more playing, I discovered that the other sequences in this project do still export using AME. So I made a new sequence, copied all the media from the problem sequence into the new one, and it exports OK. I lose fairly extensive Encore chapter marking, but that's a minor problem. No way to "cut and paste" chapter markers, I don't suppose?
For curiosity value, if I make a duplicate of the problem sequence, all the media in the duplicate sequence has a red bar (unrendered) except for the parts that have already been rendered, which have a green bar. This is straight transferred DVCam media and shouldn't need rendering. If I add some new video to the sequence, it gets a red bar too. Bizarre. Oh, and it won't export.
I tried a few other tricks with the original problem sequence: delete all media, and replace with one new short clip; delete the chapter markers; shorten the work area bar to just a few seconds and try to export "work area only"; turn off tracks; deselect either audio or video in AME... nothing worked to make this sequence export.
I also tried making a whole new project, and importing this one into it. Nothing changes - the problem sequence still wont' export, a copy of it leaves all media "unrendered..." exact same trouble as the original project. But it was while playing with this new project that I discovered that my other sequences did export, leading me back to the original project. That should have been the first or second thing I checked. Brain-dead Sunday.
Conclusion: something corrupt in the sequence, but darned if I can figure out what. Not the media. Not the chapter markers. There's code in the sequence itself, and I guess that must be it.
Enough time wated on this project. Thanks, all!
Gary

Adobe media encoder not available in Photoshop CC - attempting to render animation.

I just downloaded CC about a week ago. I'm running it on a 32 bit Windows 8 PC. I've been trying to export video but the adobe media encoder is gray and unavailable. I can't find any support on this issue. I purchased the photography plan as all I needed was Photoshop. Anyone know what to do? When I try downloading the media encoder from the adobe website, nothing happens.

Unfortunately, video features are not supported for photoshoop cc and cc 2014 on windows 32 bit operating systems.
more info:
https://forums.adobe.com/thread/1320417

AppV - Adobe Media Encoder not in default location?

I'm virtualizing Adobe Captivate 5, which includes Adobe Media Encoder. During virtualization, when I launch AME, I get a message:
Adobe Media Encoder is not being run from the default installation location. This is not a supported configuration."
I never changed the installation location for Captivate... it's going to wherever Adobe has it set to go.
After I hit OK (that's my only choice, no "Don't show me this message again") the app seems to be OK... so if there's a way to change a registry key or something and just get rid of that message, that would probably be fine.

Unfortunately, video features are not supported for photoshoop cc and cc 2014 on windows 32 bit operating systems.
more info:
https://forums.adobe.com/thread/1320417

Adobe Media Encoder not launching when I clicked queue in Export Media

Hi guys,
I have been trying for about 3 weeks now trying to render my work using Adobe Media Encoder but it just won't launch as mentioend in my subject line. Upon clicking on queue, the animation showing "preparing data for export" and "exporting data" appeared and disappeared and then nothing happens. Resuming to work on my project in Premiere Pro becomes impossible and a semi-transparent white screen appears over Premiere Pro and it hangs with a message from Windows 7 appearing saying that Premiere Pro has stopped responding.
Here are a few things that I have tried:
Updating all of my softwares included in the Production Premium Suite CS5.5
Deleting all files in the folder C:\Users\User\AppData\Roaming\Adobe\Adobe Media Encoder\5.5
Pressing Ctrl + Alt +Shift and launching Premiere Pro
Pressing Ctrl + Alt +Shift and launching Adobe Media Encoder
Opening sequence in Adobe Media Encoder to try to render
Called up Adobe Asia Pacific only to be told that I will charged something like USD$39 if they were to help me
Disabling Mercury Engine Playback capability
The only work around I'm doing now is to copy the files to another computer and rendering from there.
Can anyone else suggest another way or point me in the right direction please?
My com's specs are as follow:
Windows 7 Premium 64-bit Operating System
16Gb RAM
Intel Core i7 CPU [email protected]
System type: 64-bit Operating System
Display Adapter: nVidia GeForce GTX560Ti
Many thanks people.

The X58 platform uses triple channel memory mode if you use 3 or 6 memory sticks, but if you use 4 slots, memory will only be used in single or dual channel mode, depending on which slots are occupied. Amount of memory has more impact than the mode used, but you may get better performance from 24 GB (6 x 4 GB).
However, I don't think that will solve your issue. Having only two disks is minimum. Adding a disk can certainly help, see Adobe Forums: Generic Guideline for Disk Setup
Have you turned of indexing and compression on both disks, have you uninstalled the sidebar, MSN and games? Have you disabled unneeded services, etc.?
It says Vista but also applies to Win7: Adobe Forums: Guide for installing and tuning a Vista...
DSLR material is usually HD, but .VOB files are SD, so there is a lot of scaling going on when exporting. Make sure you have enabled hardware MPE. Also have a look at Adobe Forums: System requirements for CS5

Adobe Media Encoder - not encoding entire video

Hi,
I'm runining CS4 Design Premium on a Windows XP machine. I'm trying to convert an .avi to .flv, but Adobe Media Encoder is only converting the first few minutes of the video. Is there a file size limit for the source media? My .avi is pretty huge, almost 2 GB. Could that be the problem?
Thanks!

I'd ask you to post in the Adobe Media Encoder forum, but I cannot find one :-( Perhaps the After Effects forum or Premiere forum will know an answer or where to look. People here are not likely to have an answer.

Matrox Media Encoder not working in CS4

Good day,
I have just purchased a used RTX2/ CS4 bundle which includes the card and breakout box.
I am currently using RTX2/CS3 which I bought way back in 2008 and is still working on my PC with Windows XP Professional (32bit) running Service Pack 3.
The existing PC was built according to Matrox System requirements:
Intel(R) Core™2 Quad CPU@240GHz with 4GB RAM etc
So all the hardware on the machine is working with RTX2/CS3 without any problems.
I have installed CS4/RTX2 on the same machine and everything shows that it has installed correctly.
In device manager the card and drivers can be seen.
When opening Premiere CS4 the Matrox logo dispays and all the effects and presets can be accessed. The tune does not play when the logo is displayed.
The only problem is that when trying to export a sequence the Matrox Media Encoder option is not available.
When selecting File > Export > the only options available are:
Media
Adobe Clip Notes
Export to EDL
Export to OMF
There seems to be a missing link to activate the Matrox Media Encoder option.
Please help as I paid a lot of money for this hardware/software bundle which does not work.
Regards,
Johan
My RTX2/CS3 software is registered with Adobe as well as Matrox and I will do the same with RTX2/CS4 as soon as I can get them to work.

http://forums.adobe.com/community/premiere/premierepro_previous for CS4 Questions, in case anyone is still using that old combination

Media encoder not working

I have two ProRes timelines about 90 minutes each in length and when I try to export using "match Sequence Setting" or if I try to export to a DVD format, in ME they fail immediately with this code:
- Encoding Time: 00:00:00
12/06/2014 11:54:01 AM : Encoding Failed
A low-level exception occurred in: QuickTime (Exporter)
Export Error
Error compiling movie.
Unknown error.
I can export them directly from Premier with no issue to ProRes and to the DVD MPEG2 format. I cleaned the media Cache, so I'm not sure what I should do next. Also reinstalled Premier and Media Encoder.
Thanks...Jim Watt
Mac Pro 2 x 2.93 GHz 6-Core Intel Xeon
Mid 2009
Memory 40GB 1333 MHz DDR3
OSX 10.8.5
Graphics NVIDIA Quadro 4000 2048 MB
Video Card: Kona III
2 TB 7200 RPM system drive
Video Drives,
3 internal 2 TB 7200 RPMs
Apple 2.5 TB Xserve Raid
4 TB G-Raid
Premier Pro 2014 version 8.1 "Caravan"
CUDA Driver Version: 6.5.18

Thanks, I should have dug a little deeper before posting here.
For anyone else who might have this problem here is the exact steps I took to resolve this.
1.Close all Adobe applications.
2.In Windows Explorer, navigate to C:\Program Files\Adobe\Adobe Premiere Pro CS4. (If you installed Premiere Pro CS4 in a location other than the default of C:\Program Files\Adobe, then navigate to your custom installation location.)
3.Right-click on Adobe Premiere Pro.exe (which might appear without the .exe extension) and choose Create Shortcut.
4.Rename the newly created shortcut to just Premiere.
Important: The name of the shortcut must be exactly Premiere with no other characters.
5.Open a second Windows Explorer window, and navigate to C:\Program Files\Common Files\Adobe\dynamiclink.
6.Move the Premiere shortcut that you created into the dynamiclink folder.
Thanks again. Hope this helps others as well.

Adobe Media Encoder not loading any videos from Youtube.

Some HQ videos I downloaded from Youtube and put into Media Encoder doesn't work. I have the option of downloading an HD .mp4 or .flv.
For the .mp4s, when I put it into the Encoder the preview and output are both completely black. When I encode I just get nothing but audio and it's about 4MB.
For the .flvs when I try to load it simply says it can't load. The lower quality .flv works though.
My primary concern is getting the .mp4 to work. Not entirely interested in the .flv. I'm using Windows 7 64-bit.
Help?

After playing Youtube go to your temp internet
files and copy the file to HDD which is a mp4.
Add this to the Media Encoder and see if it will work now.
If it still does not work, your ME is prob. not working right.
I sometimes use AME as a converter and it handles mp4 just fine.

Adobe Media Encoder stopped working

Forgive me but I can't find the Creative Suite CS4 so I post here. I had a completed project that I wanted to export to *.avi. Clicking on export function I got a white screen. Tried to reinstall but as you know it doesn't install on its own so I reinstalled After Effects CS4 and Flash Professional. Run the updater and tried again. No luck. Please help me I have no idea what else to do.
Would an unintall-reinstall help or is there a simpler solution.
My computer is: Mesh with processor: [email protected], 3.17 GHz
4.00 Gb Memory
64-bit Op system

Hello,
I read that the cleaner tool didn't work. Premiere CS5 has the option of sending it to AME or encoding right from the timeline. Render times seem about the same.
Must be your "dynamic link" that's broken. This crashes my system every time I touch the keyboard while it's making a copy of the project file for AME.
I've also found that I need to reboot after editing with a complicated codec like h.264 before encoding if I don't want my system to hang.
CS4 only lets you render one thing at a time anyway, so hopefully you have that option of encoding right from the timeline. Otherwise After Effects becomes your encoding engine until starting from scratch.

Adobe Media Encoder not recognizing audio

I have MXF file I need to encode on a daily basis, but AME shows there is not audio in the files. QuickTime plays (and exports) the files great with audio (showing the audio as 16-bit integer big endian) Anyway I can force AME to recognize the audio?

This is at a Television Station. Shows and Promos are digitally delived to the station in a multitude of formats to our "Master Control". They have a server that recieves the files and flips them (via Flipfactory Telestream) into a format our main HD playout server uses to playout to air. The output setting for this process can not be changed (might change in the future?).
I need the promos that these companies send. So I have to grab the flipped files from our "Master Control". The raw files that were sent are not a playable (for me) format. I can "flip" them manually using Quicktime, but I would like to be able to set up watch folders that AME can use to grab the various promos and flip them as they are recieved.
Hope this all makes sense...

Using Adobe Media Encoder CS4 for MTS files

Hey everyone, I did some searching on this topic to no avail so here I am.
Anyway, I recently got an HD camcorder that records in 1080i AVCHD.
I have no problems getting the MTS files off of my camera but as I'm sure you can imagine, working with those files is a whole other issue.
I've found that Adobe Media Encoder CS4 works great in encoding these files to QuickTime format (.mov) but the problem is that the resulting file size is actually bigger than the original MTS file which is unacceptable, especially considering I'm encoding the files from 1920x1080 down to 1280x720.
Does anyone have any experience using AME CS4 to convert MTS files to a more workable 720p format for uploading to YouTube?
I've tried a number of different custom settings to no avail (where you see an "or" is where I've tried different options):
Format: QuickTime
Video Codec: MPEG4-Video or H.264
Quality: 100
Width: 1280
Height: 720
Frame Rate: 29.97 or 23.976
Field Type: Lower First or Upper First or Progressive
Aspect: Square Pixels (1.0)
I won't list the audio options because I don't think that has any bearing on my problem.
Any ideas as to why the encoded file sizes are actually larger than the MTS file sizes? Maybe AME CS4 is not what I should be using for this task?
Thanks for your help,
Tom

I figured it out.
If you select H.264 as the format you can then select YouTube Widescreen HD for the preset.
This will set everything up to convert your MTS file to 720p and reduce the file size by around 30% with little quality degradation in my experience so far.
The only problem I encountered was the video was kind of choppy when the camera panned but that was remedied by upping the frame rate from 24 to 29.97.
Hope this helps someone and if anyone has any suggestions to improve efficiency or reduce file size post it in here.

Adobe Media Encoder not working

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