Adobe Media Encoder stopped working

Forgive me but I can't find the Creative Suite CS4 so I post here. I had a completed project that I wanted to export to *.avi. Clicking on export function I got a white screen. Tried to reinstall but as you know it doesn't install on its own so I reinstalled After Effects CS4 and Flash Professional. Run the updater and tried again. No luck. Please help me I have no idea what else to do.
Would an unintall-reinstall help or is there a simpler solution.
My computer is: Mesh with processor: [email protected], 3.17 GHz
4.00 Gb Memory
64-bit Op system

Hello,
I read that the cleaner tool didn't work. Premiere CS5 has the option of sending it to AME or encoding right from the timeline. Render times seem about the same.
Must be your "dynamic link" that's broken. This crashes my system every time I touch the keyboard while it's making a copy of the project file for AME.
I've also found that I need to reboot after editing with a complicated codec like h.264 before encoding if I don't want my system to hang.
CS4 only lets you render one thing at a time anyway, so hopefully you have that option of encoding right from the timeline. Otherwise After Effects becomes your encoding engine until starting from scratch.

Similar Messages

Adobe Media Encoder stopped working in this project, works in others

Adobe Media Encoder just stopped working in my current project (in PPRO CS3). I'd output several MPEG2-DVD and Windows Media Files. Then I went to make one more MPEG2-DVD file, and when I clicked OK in AME, nothing happened. It should open a window to select where I want to put the file, and a few more options. No crash, no freeze, no error messages..and no output.
None of the AME formats work (WMF, Quicktime, etc). But other exports do work. I made my MPEG2-DVD file using Export to Encore.
I opened another project I'm working on, and AME does work in that project.
Back to my current project, and it still doesn't work.
I've rebooted, and uninstalled-reinstalled PP CS3.
Anyone fixed this? Thanks!

After some more playing, I discovered that the other sequences in this project do still export using AME. So I made a new sequence, copied all the media from the problem sequence into the new one, and it exports OK. I lose fairly extensive Encore chapter marking, but that's a minor problem. No way to "cut and paste" chapter markers, I don't suppose?
For curiosity value, if I make a duplicate of the problem sequence, all the media in the duplicate sequence has a red bar (unrendered) except for the parts that have already been rendered, which have a green bar. This is straight transferred DVCam media and shouldn't need rendering. If I add some new video to the sequence, it gets a red bar too. Bizarre. Oh, and it won't export.
I tried a few other tricks with the original problem sequence: delete all media, and replace with one new short clip; delete the chapter markers; shorten the work area bar to just a few seconds and try to export "work area only"; turn off tracks; deselect either audio or video in AME... nothing worked to make this sequence export.
I also tried making a whole new project, and importing this one into it. Nothing changes - the problem sequence still wont' export, a copy of it leaves all media "unrendered..." exact same trouble as the original project. But it was while playing with this new project that I discovered that my other sequences did export, leading me back to the original project. That should have been the first or second thing I checked. Brain-dead Sunday.
Conclusion: something corrupt in the sequence, but darned if I can figure out what. Not the media. Not the chapter markers. There's code in the sequence itself, and I guess that must be it.
Enough time wated on this project. Thanks, all!
Gary

I have been using CS6 for two years without incident. Suddenly the Media Encoder stops working, showing APPCRASH and displaying error message about WatchFolder.dll - I tried uninstalling and re-installing to no avail - can anyone help

I have been using CS6 for two years without incident. Suddenly the Media Encoder stops working, showing APPCRASH and displaying error message about WatchFolder.dll - I tried uninstalling and re-installing to no avail - can anyone help?

Hi Mylenium,
Thanks for your response.
Here is the error information showing up:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 6.0.0.382
Application Timestamp: 4f62fcf1
Fault Module Name: WatchFolder.dll
Fault Module Version: 6.0.0.382
Fault Module Timestamp: 4f62f37f
Exception Code: c0000005
Exception Offset: 0000000000007899
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 9a62
Additional Information 2: 9a620826d8ae4a2fa8b984b39290a503
Additional Information 3: 1fb3
Additional Information 4: 1fb304eee594288faeefbf1271b70d37
I am using a PC Windows 7

Problem- Adobe Media Encoder Stopping Mid Queue

I was exporting my final movie, which was about 60 minutes. It was taking a long time to render when exporting to a quicktime file, which I expected, however, the Adobe Media Encoder stopped the rendering an hour later, only rendering half before shutting down. I am exporting it as a widescreen, NTCS DV Widescreen. Could have I screwed up the format and that is why it's failing to complete the exporting??? What can I do to solve this and have it complete the export. At the end of the report is says disk is full. But I know my hard drive could not be full.
- Source File: C:\DOCUME~1\Sully\LOCALS~1\Temp\Wilks shot put_4.prproj
- Output File: E:\Sequence 01.m2v
- Preset Used: NTSC 23.976p Widescreen High Quality
- Video: NTSC, 720x480, 23.976 [fps], Progressive, Quality 4.0
- Audio: 48 kHz, 16 bit, Stereo, PCM
- Bitrate: VBR, 1 Pass, Min 1.50, Target 4.00, Max 7.00 [Mbps]
- Encoding Time: 00:03:40
8/14/2009 7:13:45 PM : Encoding Failed
The Operation was interrupted by user
- Source File: C:\DOCUME~1\Sully\LOCALS~1\Temp\Wilks shot put_5.prproj
- Output File: E:\Sequence 01.mov
- Preset Used: NTSC DV
- Video: 720x480, 29.97 [fps], Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate: DV/DVCPRO - NTSC
- Encoding Time: 00:03:44
8/14/2009 7:26:22 PM : Encoding Failed
The Operation was interrupted by user
- Source File: C:\DOCUME~1\Sully\LOCALS~1\Temp\Wilks shot put_9.prproj
- Output File: E:\Sequence 01.mov
- Preset Used: NTSC DV
- Video: 720x480, 29.97 [fps], Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate: DV/DVCPRO - NTSC
- Encoding Time: 00:57:28
8/14/2009 8:28:28 PM : Encoding Failed
Error compiling movie.
Disk Full.
- Source File: C:\DOCUME~1\Sully\LOCALS~1\Temp\Wilks shot put_10.prproj
- Output File: E:\Sequence 01.mov
- Preset Used: NTSC DV
- Video: 720x480, 29.97 [fps], Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate: DV/DVCPRO - NTSC
- Encoding Time: 00:59:32
8/17/2009 4:37:35 PM : Encoding Failed
Error compiling movie.
Disk Full.

FAT-32 is your problem. DO NOT FORMAT!!!!!
You want Convert. That is very, very different. Back in properties, look for the Volume Label of your drive. Copy down this label exactly like it appears. Capitalization is important. Get it right.
You will need to then use a CMD Prompt command to Convert.
To convert a volume to NTFS from the command prompt
Open the Command Prompt window.
In the command prompt window, typeconvert drive_letter: /fs:ntfs
For example, typing convert D: /fs:ntfs would format drive D: with the ntfs format.
Notes
To open a command prompt, click Start, point to All Programs, point to Accessories, and then click Command Prompt.
You can convert FAT or FAT32 volumes to NTFS with this command.
Again - DO NOT FORMAT!
Good luck,
Hunt

How's Adobe Media Encoder CS5 working for you?

This is the first thread on the new Adobe Media Encoder forum, so I thought that it would be appropriate to open it up by just asking a general question:
How is Adobe Media Encoder CS5 working for you?
Please be sure to install the Adobe Media Encoder CS5 (5.0.1) update. Instructions for updating are included in this post about the Premiere Pro CS5 (5.0.2) update.
If you're having a specific problem that you want help with, or if you have a specific question, please start your own thread on this forum. This thread is intended for general feedback about how Adobe Media Encoder CS5 is working out for you.

First of all IT IS GREAT and I use it a lot I also used the CS4 version before!
But I have to report two issues about version CS5:
1. I bought the English version of the production premium CS5 but I have a German operating system (win7 64bit) all other adobe application are in English except Adobe Media Encoder it shows up in German language! Not a show stopper but should be fixed.
2. Recently I wanted to encode a video into an h264. I made some custom settings for that and the encoded video played very stuttered in Microsoft Media Player 12 (like 12fps instead of 25fps [settings were set correct in AME]) but fine in Quicktime and VLC Player (execpt for the gamma bug but that's an other story...)
I did a lot of testings and found the issue! Sometimes when you change a lot of the h264 settings (don't know when it happens exactly) Media Encoder seems to not set the fps correctly allthough AME shows 25fps in it's settings this setting is not encoded into the final file!
Quicktime and VLC seems not to care about the missing information but Windows Media Player gets confused.
It does not happens when using a preset in AME it only happens when changing a lot and using custom settings!
You can see the missing fps setting when right clicking the encoded file and choose properties (german:Eigenschaften) switch the tap to Details and there is no fps setting in the stuttering files but when encoded with a preset in AME there is the correct 25fps setting!
I have attached a screenshots to demonstrate it:
My workaround so far was to choose a preset with 25fps and close to my desired settings and change as few as possible - Fingers crosses and with a chance of 3/4 I was able to encode a working file containing the fps setting in it which plays perfect in Microsoft Media Player!
I hope you take a look into this issue because if you have a long file and you have to encode it again because it fails....... uiuiui
Thanks Todd for the possibility to give this direct feedback to Adobe
This is real support!

Media Encoder stopped working: Software is not even opening [CS6]

Hi!
I'm using the Student version of CS6 and for some reason Media Encoder stopped working.
Every time I open it up, e.g. by opening the Stand alone version or adding a project to the queue, the splash screen shows up but Windows (7) shows an error.
Windows is trying to fix the problem but can find a solution.
Surprisingly I have no problems on another user account.
I hope someone is able help me...
(And sorry for the bad English)

Please try holding Ctrl + Shift keys while you are launching AME CS6. This will clear the preferences info which may have been corrupted somehow.

Media Encoder stop working

My Media Encoder 4.0.0.0 stop working and the details about this interruption are below.
Please, what I have to do to fix it?
Thanks
Wanderly
Assinatura do problema:
Nome do Evento de Problema: APPCRASH (Event)
Nome do Aplicativo: Adobe Media Encoder.exe
Versão do Aplicativo: 4.0.0.0
Carimbo de Data/Hora do Aplicativo: 48b3250d (Stamp and date)
Nome do Módulo de Falhas: WatchFolder.dll (Module)
Versão do Módulo de Falhas: 0.0.0.0
Carimbo de Data/Hora do Módulo de Falhas: 48b32139 (Stamp and date)
Código de Exceção: c0000005 (Exception code)
Deslocamento de Exceção: 00008a83 Exception range)
Versão do sistema operacional: 6.1.7601.2.1.0.256.48 (Operational System)
Identificação da Localidade: 1046 (Local identification)
Informações Adicionais 1: 0a9e ( Additional data)
Informações Adicionais 2: 0a9e372d3b4ad19135b953a78882e789   ( Additional data)
Informações Adicionais 3: 0a9e   ( Additional data)
Informações Adicionais 4: 0a9e372d3b4ad19135b953a78882e789   ( Additional data)

What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Adobe Media Encoder stops responding

I have Adobe CS4 master collection installed here and I've run into a serious problem trying to get it Adobe Media Encoder to do what it's meant to do...encode.
I export the project and in the initial export options window I can set everything up. I proceeed to Adobe media Encoder to finish the job and it opens and shows my video in the que, however, when I click to change the preset, or even click to start rendering, Adobe Media Encoder will simply hang forever. It just stops responding. It never used to do this.
I'm running an intel core2quad q8400 @2.66gHz
on fully updated windows 7 professional, 32 bit.
Nvidia geForce 8400 GS,
3.25 Gig useable RAM
It's not project-specific because i've tried it with another project and it does the same thing. Tried restarting, tried to reinstall Premiere pro and adobe media encoder, tried to reinstall the entire creative suite, tried the premiere-shortcut-in-the-dynamic-link-folder thing...I'm at wits end and I nearing deadline.
Anybody out there who might have conquered this problem under similiar circumstances? Please help...

When I was having this problem, I ended up having to search the entire
sequence for the problem area, a video or image that was causing the encoder
to fail. After narrowing it down to a certain section of the timeline, I
worked through elimination to find the problem video, removing one video,
image or image sequence at a time and encoding the problem area again....on
the two occasions I've had to do this, I found one corrupt video and one
large sequence of images that, which for some reason the encoder didn't
like...re-encoding the problem video and putting it back into the project
solved it for me.

Adobe Media Encoder Not Working - Please help

Hi,
Whenever I try and export a video in premiere pro it makes no difference what settings I choose in the Adobe Media Encoder as the video always comes out the same size. When I first tried it I exported it as a 400kbps flash file, but that was taking too long to buffer, so I want to reduce the kpbs. I adjust the bitrate in the encoder, save the settings and everything looks like it's working but no matter what I do the video always comes out the same size. I have tried opening and closing Premiere Pro, even exporting the video as avi and then bringing it back into premiere pro to encode but no joy.
Also, in the encoder it always says "estimated file size 35mb or so but comes out the other end about 10 times that.
Its getting really, really annoying so any help would be very much appreciated.
A

Hi, many thanks for your replies.
The work area that I wish to export is 15 minutes and 38 seconds so relatively short.
I always let it finish encoding and they are all around 250MBs when this is finished.
These are the steps I am taking:
1. Menu>Export>Adobe Encoder
2. Change setting to custom and set the bit rate at 300 kpbs, Framerate 25, Keyframe interval 1, Codec On2 VP6, Audio 32kbps Mono
3. I then save this preset
4. I then click the Deinterlace button on the Output tab
5. I then click OK and save it to my external hardrive
6. Once it is finished encoding - whatever settings I have selected - it always comes out around 250 MBs which is far too big as it takes ages to buffer
If you can help you are a lifesaver!
Thanks

Adobe Media Encoder not working

When I opened the Adobe Media Encoder, the "Start Queue" button is gray (it can't be clicked). There is also an error message that says fireworks.mov (the file I was trying to open) could not be imported by Adobe Media Encoder. Also, DivX appears as the file icon. Could this have anything to do with it? Does anyone have suggestions?
Thanks,

Please provide
these details to help us help you.
Cheers
Eddie
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Why has Media Encoder stopped working?

Hi,
I've been using media encoder to output files. It was working fine but it's suddenly stopped. All I get are 24 kb files. Has anyone had any experience with this issue? Any insight would be greatly appreciated. Thank You !
Johnny

http://forums.adobe.com/community/ame is probably a better place to ask
If you go to the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the Adobe product(s) you use

Media Encoder stops working and I get the goat.

I have downloaded the latest update for Media Encoder CC 2014 8.0.1.48.
All day I have had hit and miss success when encoding. Sometimes it works, and sometimes it will fail and I get the goat sound. I hate the goat sound.
This has only happened since this latest update.... and today to be exact. And it has happened on two different work stations - both with the same software installed.
Has anyone else fielded this issue and if so, what can I do? Everything is the exact same as it was the
day before this update.
I am an adobe CC Subscriber. I have Premiere, After Effects, Illustrator, Photoshop and Encoder installed.
So far I have had failed encodes with Mpeg 2 and H.264.
I do have third party transitions installed, Film Impact 1 and 2, but as mentioned before. They have never caused an issue before.
Please help, I have a very busy football season coming up in less than 3 weeks and I can't have this issue then.
Thank you,
Virgil
juniperspride.com

Source is either Mpeg2 or .MTS files. I'm using Windows Professional.
My settings regarding Mpeg2 are basically Match Source High Bitrate, except that I change it
to CBR 18.5 bitrate.
Here are the error messages I've gotten on the computer:
- Encoding Time: 00:00:02
07/29/2014 07:01:24 PM : Encoding Failed
Export Error
Error compiling movie.
Unknown error.
- Encoding Time: 00:00:02
07/29/2014 07:01:58 PM : Encoding Failed
Export Error
Error compiling movie.
Unknown error.
- Encoding Time: 00:00:02
07/29/2014 07:12:00 PM : Encoding Failed
Export Error
Error compiling movie.
Unknown error.
- Source File: C:\Users\Virgil\AppData\Local\Temp\TLN Encoder_4.prproj
- Output File: G:\Z Output for WIL S2 Ep2\WIL008_080614.mpg
- Preset Used: TLN
- Video: NTSC, 720x480, 29.97 fps, Upper, Quality 100
- Audio: MPEG Audio, 256 kbps, 48 kHz, Stereo, 16 bit
- Bitrate: CBR, Target 8.00 Mbps
- Encoding Time: 00:00:48
07/29/2014 07:14:13 PM : Encoding Failed
The Operation was interrupted by user
- Source File: C:\Users\Virgil\AppData\Local\Temp\TLN Encoder_4.prproj
- Output File: G:\Z Output for WIL S2 Ep2\WIL008_080614.mpg
- Preset Used: TLN
- Video: NTSC, 720x480, 29.97 fps, Upper, Quality 100
- Audio: MPEG Audio, 256 kbps, 48 kHz, Stereo, 16 bit
- Bitrate: CBR, Target 8.00 Mbps
- Encoding Time: 00:00:48
07/29/2014 07:14:13 PM : Encoding Failed
The Operation was interrupted by user
- Encoding Time: 00:00:53
07/29/2014 07:17:38 PM : Encoding Failed
Export Error
Error compiling movie.
Unknown error.
- Encoding Time: 00:00:32
07/29/2014 07:54:02 PM : Encoding Failed
Export Error
Error compiling movie.
Unknown error.
- Encoding Time: 00:00:30
07/29/2014 07:56:05 PM : Encoding Failed
Export Error
Error compiling movie.
Unknown error.

Adobe Media Encoder not working w/ DVDSP

I'm doing a test to see if the video quality of a 1920x1080 video file will look better at about 8mb/s coming out of Compressor 4 vs CS5.5
the trouble is, i have an mpa and m2v coming out of Adobe and an ac3 and m2v coming from Compressor.
but...and this is where it gets weird, the m2v from Adobe is unrecognized in DVDSP. and what is this xmp file that pops up at the end of the adobe encode?! :-)
Thanks all.
g

Ok, the maximum resolution of DVDs is 720x480 (NTSC). So Adobe is probably creating an HD m2v file at 1920x1080. You need to down convert it to 720x480 anamorphic, then it will work.

Adobe Media Encoder stops

I have rendered out 330 frames as png files into a sequence that can loop. I brought the group of files into PPCS4 as a sequence and copy/pasted it 3 times on my timeline. I rendered it out a couple time last night and this morning as a WMV just fine. Now when I try to render the video out as any format (WMV, Quicktime, H.264) it starts and goes through about the first 25% then it stops. It says it is still encoding, but it isn't doing anything.
I have rebooted 3 times. Same results each time. This is very frustrating.
Any ideas?
Dean

When I was having this problem, I ended up having to search the entire
sequence for the problem area, a video or image that was causing the encoder
to fail. After narrowing it down to a certain section of the timeline, I
worked through elimination to find the problem video, removing one video,
image or image sequence at a time and encoding the problem area again....on
the two occasions I've had to do this, I found one corrupt video and one
large sequence of images that, which for some reason the encoder didn't
like...re-encoding the problem video and putting it back into the project
solved it for me.

My media encoder stops working and eventually fails when it gets to a jpeg...

....some of the jpegs I've had to fit to screen size, som I haven't--doesn't seem to matter. I'm relatively new to working with Adobe, so any help would be appreciated.
Thanks!

The photos were too large. I re-sized them to the specifications you
listed...and voila! I just bought you a virtual beer...[?]
RH
On Tue, Dec 9, 2014 at 5:42 PM, Kevin Monahan <[email protected]>

Adobe Media Encoder stopped working

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