Adobe Media Encoder stops responding

I have Adobe CS4 master collection installed here and I've run into a serious problem trying to get it Adobe Media Encoder to do what it's meant to do...encode.
I export the project and in the initial export options window I can set everything up. I proceeed to Adobe media Encoder to finish the job and it opens and shows my video in the que, however, when I click to change the preset, or even click to start rendering, Adobe Media Encoder will simply hang forever. It just stops responding. It never used to do this.
I'm running an intel core2quad q8400 @2.66gHz
on fully updated windows 7 professional, 32 bit.
Nvidia geForce 8400 GS,
3.25 Gig useable RAM
It's not project-specific because i've tried it with another project and it does the same thing. Tried restarting, tried to reinstall Premiere pro and adobe media encoder, tried to reinstall the entire creative suite, tried the premiere-shortcut-in-the-dynamic-link-folder thing...I'm at wits end and I nearing deadline.
Anybody out there who might have conquered this problem under similiar circumstances? Please help...

When I was having this problem, I ended up having to search the entire
sequence for the problem area, a video or image that was causing the encoder
to fail. After narrowing it down to a certain section of the timeline, I
worked through elimination to find the problem video, removing one video,
image or image sequence at a time and encoding the problem area again....on
the two occasions I've had to do this, I found one corrupt video and one
large sequence of images that, which for some reason the encoder didn't
like...re-encoding the problem video and putting it back into the project
solved it for me.

Similar Messages

Problem- Adobe Media Encoder Stopping Mid Queue

I was exporting my final movie, which was about 60 minutes. It was taking a long time to render when exporting to a quicktime file, which I expected, however, the Adobe Media Encoder stopped the rendering an hour later, only rendering half before shutting down. I am exporting it as a widescreen, NTCS DV Widescreen. Could have I screwed up the format and that is why it's failing to complete the exporting??? What can I do to solve this and have it complete the export. At the end of the report is says disk is full. But I know my hard drive could not be full.
- Source File: C:\DOCUME~1\Sully\LOCALS~1\Temp\Wilks shot put_4.prproj
- Output File: E:\Sequence 01.m2v
- Preset Used: NTSC 23.976p Widescreen High Quality
- Video: NTSC, 720x480, 23.976 [fps], Progressive, Quality 4.0
- Audio: 48 kHz, 16 bit, Stereo, PCM
- Bitrate: VBR, 1 Pass, Min 1.50, Target 4.00, Max 7.00 [Mbps]
- Encoding Time: 00:03:40
8/14/2009 7:13:45 PM : Encoding Failed
The Operation was interrupted by user
- Source File: C:\DOCUME~1\Sully\LOCALS~1\Temp\Wilks shot put_5.prproj
- Output File: E:\Sequence 01.mov
- Preset Used: NTSC DV
- Video: 720x480, 29.97 [fps], Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate: DV/DVCPRO - NTSC
- Encoding Time: 00:03:44
8/14/2009 7:26:22 PM : Encoding Failed
The Operation was interrupted by user
- Source File: C:\DOCUME~1\Sully\LOCALS~1\Temp\Wilks shot put_9.prproj
- Output File: E:\Sequence 01.mov
- Preset Used: NTSC DV
- Video: 720x480, 29.97 [fps], Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate: DV/DVCPRO - NTSC
- Encoding Time: 00:57:28
8/14/2009 8:28:28 PM : Encoding Failed
Error compiling movie.
Disk Full.
- Source File: C:\DOCUME~1\Sully\LOCALS~1\Temp\Wilks shot put_10.prproj
- Output File: E:\Sequence 01.mov
- Preset Used: NTSC DV
- Video: 720x480, 29.97 [fps], Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate: DV/DVCPRO - NTSC
- Encoding Time: 00:59:32
8/17/2009 4:37:35 PM : Encoding Failed
Error compiling movie.
Disk Full.

FAT-32 is your problem. DO NOT FORMAT!!!!!
You want Convert. That is very, very different. Back in properties, look for the Volume Label of your drive. Copy down this label exactly like it appears. Capitalization is important. Get it right.
You will need to then use a CMD Prompt command to Convert.
To convert a volume to NTFS from the command prompt
Open the Command Prompt window.
In the command prompt window, typeconvert drive_letter: /fs:ntfs
For example, typing convert D: /fs:ntfs would format drive D: with the ntfs format.
Notes
To open a command prompt, click Start, point to All Programs, point to Accessories, and then click Command Prompt.
You can convert FAT or FAT32 volumes to NTFS with this command.
Again - DO NOT FORMAT!
Good luck,
Hunt

Adobe Media Encoder stopped working in this project, works in others

Adobe Media Encoder just stopped working in my current project (in PPRO CS3). I'd output several MPEG2-DVD and Windows Media Files. Then I went to make one more MPEG2-DVD file, and when I clicked OK in AME, nothing happened. It should open a window to select where I want to put the file, and a few more options. No crash, no freeze, no error messages..and no output.
None of the AME formats work (WMF, Quicktime, etc). But other exports do work. I made my MPEG2-DVD file using Export to Encore.
I opened another project I'm working on, and AME does work in that project.
Back to my current project, and it still doesn't work.
I've rebooted, and uninstalled-reinstalled PP CS3.
Anyone fixed this? Thanks!

After some more playing, I discovered that the other sequences in this project do still export using AME. So I made a new sequence, copied all the media from the problem sequence into the new one, and it exports OK. I lose fairly extensive Encore chapter marking, but that's a minor problem. No way to "cut and paste" chapter markers, I don't suppose?
For curiosity value, if I make a duplicate of the problem sequence, all the media in the duplicate sequence has a red bar (unrendered) except for the parts that have already been rendered, which have a green bar. This is straight transferred DVCam media and shouldn't need rendering. If I add some new video to the sequence, it gets a red bar too. Bizarre. Oh, and it won't export.
I tried a few other tricks with the original problem sequence: delete all media, and replace with one new short clip; delete the chapter markers; shorten the work area bar to just a few seconds and try to export "work area only"; turn off tracks; deselect either audio or video in AME... nothing worked to make this sequence export.
I also tried making a whole new project, and importing this one into it. Nothing changes - the problem sequence still wont' export, a copy of it leaves all media "unrendered..." exact same trouble as the original project. But it was while playing with this new project that I discovered that my other sequences did export, leading me back to the original project. That should have been the first or second thing I checked. Brain-dead Sunday.
Conclusion: something corrupt in the sequence, but darned if I can figure out what. Not the media. Not the chapter markers. There's code in the sequence itself, and I guess that must be it.
Enough time wated on this project. Thanks, all!
Gary

CS6 media Encoder stop responding

Hi,
I'am a frequent user of the adobe Premium suite and uses the media encoder a lot.
Suddenly it tclose up and i'am not able to use it further more.
After starting it up it comes with the message "Adobe Media Encoder has stopped working and needs to close".
Nothing as a cause is given.
I have completely unistalled the adobe suite and installed it again with the same result.
Help,
Ad

More information needed for someone to help... please click below and provide the requested information
-Information FAQ http://forums.adobe.com/message/4200840
Such as Windows or Mac, among other things

Adobe Media Encoder stops

I have rendered out 330 frames as png files into a sequence that can loop. I brought the group of files into PPCS4 as a sequence and copy/pasted it 3 times on my timeline. I rendered it out a couple time last night and this morning as a WMV just fine. Now when I try to render the video out as any format (WMV, Quicktime, H.264) it starts and goes through about the first 25% then it stops. It says it is still encoding, but it isn't doing anything.
I have rebooted 3 times. Same results each time. This is very frustrating.
Any ideas?
Dean

When I was having this problem, I ended up having to search the entire
sequence for the problem area, a video or image that was causing the encoder
to fail. After narrowing it down to a certain section of the timeline, I
worked through elimination to find the problem video, removing one video,
image or image sequence at a time and encoding the problem area again....on
the two occasions I've had to do this, I found one corrupt video and one
large sequence of images that, which for some reason the encoder didn't
like...re-encoding the problem video and putting it back into the project
solved it for me.

Adobe Media Encoder Stopping While Encoding

I am trying to encode three sequences consisting of 4 .MXF files and .mp4 (h.264) files from two DSLRs (7d and 5d mkii) with some dynamic linked AE Comps (Lower Thirds with simple position and opacity in and outs). I was able to encode the first 2 sequences, but not without trouble (it took 3-5 tries for each sequence, but there is nothing specific which allowed it to finish). However, I am getting tired of the trouble I am having with getting the sequences to encode. The three places that AME gets stuck are reading the XMP file when it starts, reading the XMP file half way through (2 pass encoding) or processing the audio source halfway through. I have tried CBR, VBR 1 Pass and VBR 2 Pass, but neither of these seem to make any difference. The output file type is .mp4 (h.264) and I am using the built in presets (Vimeo HD 720p 29.97 and HD 720P 29.97). The audio is a single .wav file which is at 48 KHZ (I re-exported it with AME to change it from 44.1 to 48, thinking that was the problem). I tried clearing the cache, restarting AME and my computer (windows 8 MSI laptop), but these don't seem to have much effect.
Thanks for your help and time!
Cheers,
Corey

That software and OS are both pretty old. You may find there aren't too many people still using them to help on this one.

Adobe Media Encoder stopped working

Forgive me but I can't find the Creative Suite CS4 so I post here. I had a completed project that I wanted to export to *.avi. Clicking on export function I got a white screen. Tried to reinstall but as you know it doesn't install on its own so I reinstalled After Effects CS4 and Flash Professional. Run the updater and tried again. No luck. Please help me I have no idea what else to do.
Would an unintall-reinstall help or is there a simpler solution.
My computer is: Mesh with processor: [email protected], 3.17 GHz
4.00 Gb Memory
64-bit Op system

Hello,
I read that the cleaner tool didn't work. Premiere CS5 has the option of sending it to AME or encoding right from the timeline. Render times seem about the same.
Must be your "dynamic link" that's broken. This crashes my system every time I touch the keyboard while it's making a copy of the project file for AME.
I've also found that I need to reboot after editing with a complicated codec like h.264 before encoding if I don't want my system to hang.
CS4 only lets you render one thing at a time anyway, so hopefully you have that option of encoding right from the timeline. Otherwise After Effects becomes your encoding engine until starting from scratch.

Media encoder stops opening up

adobe media encoder stops opening up last time i have forcely stopped the encoding queue from that point it stops opening up MY version is cs6 and os is windows 7

If you need help quickly...Guideline for posting an effective question

Adobe Media Encoder has stopped working

I have Premiere version CS4, on windows vista 64 bit. All of a sudden the Media Encoder has stopped working, when I press problem details it says:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 4.0.1.0
Application Timestamp: 4933bbdc
Fault Module Name: WatchFolder.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4933b879
Exception Code: c0000005
Exception Offset: 0000a7b3
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
I have restarted the computer several times and it gives the same message
What can I do?
Thanks!

Did you set up a watch folder on an external or network drive, or any
other drive that isn't there any more?
-Jeff
I have Premiere version CS4, on windows vista 64 bit. All of a sudden the Media Encoder has stopped working, when I press problem details it says:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 4.0.1.0
Application Timestamp: 4933bbdc
Fault Module Name: WatchFolder.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4933b879
Exception Code: c0000005
Exception Offset: 0000a7b3
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
I have restarted the computer several times and it gives the same message
What can I do?
Thanks!
>
>

PProHeadless.exe has stopped working error when opening projects in Adobe Media Encoder CS6

Hi, I recently upgraded to Adobe Cloud CS6 and am having problems with the Adobe Media Encoder CS 6 (version 6.0.1.31 64-bit).
When I try to add Adobe Premiere projects in AME, it sometimes gives me the following error:
PProHeadless.exe has stopped working
I tried rebooting, and it still gives me the same error. Sometimes the project will load, sometimes it won't.
The Premiere projects contain a H.264 .mov file coming from my Canon T2i. I also added an overlay logo to the bottom right of the video that I created in Adobe After Effects, which only contains text, no effects, no motion, etc. Sometimes I also have a .wav file recorded from a Zoom H4n, but not always. I usually edit those in Adobe Audition with the remove noise feature.
I am running on Windows 7 Ultimate 64-bit. I'm using an i7 with 16GB ram and an ATI 6870 video card.
I have the LUT buddy plugin installed.
It will give me the error the first time I try to load the project, and the connection to Dynamic Link Server will fail. Afterwards, if I try to load the project again, even if I restart AME, it stays stuck in the Connecting to Dynamic Link server...
Any help anyone could provide would be appreciated.

Hi Dima,
Thank you very much for your prompt reply. Dragging the sequence from PPro to AME made AME lock up. But your second suggestion of exporting the video directly from PPro seems to be working. I still have 6 minutes to go, but at least it got up to 25% so far, so everything seems good.
Thank you once again!
(although it would be nice if I could go through AME just in case)

Premiere Pro CS6 stops during export (Adobe Media Encoder also)

Hello,
I have been using the Adobe CS6 Video Bundle for a few years now and suddenly I've been having an issue with exporting my timelines in an H.264 format.
Any H.264 video that I try to export that exceeds approximately 900MB stops in the middle of the export and gives me this message:
My video bundle has been doing some odd things lately and this is possibly the most annoying. My computer is a custom built workstation so it's not like my computer can't handle it.
-Intel i7 4.2ghz overclocked CPU
-32GB RAM
-Adobe Video Bundle installed in 120GB SSD
Any help or advice would be greatly appreciated.
Thanks,
Nate

Thank you for your response.
-I tried exporting an AVI and the file exported succesfully but with a warning "Adobe Media Encoder Could not write XMP data in output file." The file plays fine though and is over 5.5GB. So that's odd that my h.264 which is under 1GB won't fully export.
-Yes, the same thing happens when exporting directly from PrPro instead of using AME.
-In this project I am using NO Dynamic Links.
-I have not installed any codec libraries.
-I do not use 3rd party plug-ins.
-My destination drive has several terabytes.
Thanks,
Nate

Premiere stops when opening tab "Adobe Media Encoder"

Working with Premiere CS3
When I want to export movie to flv, I open File-> Export-> Adobe Media Encoder
Then I have to select, but since a few days when I click the Adobe Media Encoder button, Premiere stops and is out of service.
When I start up Premiere again, it repeats.
Yesterday I've downloaded Quicktime (of a CD which needed it for playing).
But after uninstall Quicktime, the problem is still there.
So I've set back the date to Wednesday (two days ago) but nothing will help.
How can I solve this problem?

More information would be very useful. This ARTICLE will give you tips on what types of info are needed, and how to gather some of it.
Good luck,
Hunt

Adobe Media Encoder not launching when I clicked queue in Export Media

Hi guys,
I have been trying for about 3 weeks now trying to render my work using Adobe Media Encoder but it just won't launch as mentioend in my subject line. Upon clicking on queue, the animation showing "preparing data for export" and "exporting data" appeared and disappeared and then nothing happens. Resuming to work on my project in Premiere Pro becomes impossible and a semi-transparent white screen appears over Premiere Pro and it hangs with a message from Windows 7 appearing saying that Premiere Pro has stopped responding.
Here are a few things that I have tried:
Updating all of my softwares included in the Production Premium Suite CS5.5
Deleting all files in the folder C:\Users\User\AppData\Roaming\Adobe\Adobe Media Encoder\5.5
Pressing Ctrl + Alt +Shift and launching Premiere Pro
Pressing Ctrl + Alt +Shift and launching Adobe Media Encoder
Opening sequence in Adobe Media Encoder to try to render
Called up Adobe Asia Pacific only to be told that I will charged something like USD$39 if they were to help me
Disabling Mercury Engine Playback capability
The only work around I'm doing now is to copy the files to another computer and rendering from there.
Can anyone else suggest another way or point me in the right direction please?
My com's specs are as follow:
Windows 7 Premium 64-bit Operating System
16Gb RAM
Intel Core i7 CPU [email protected]
System type: 64-bit Operating System
Display Adapter: nVidia GeForce GTX560Ti
Many thanks people.

The X58 platform uses triple channel memory mode if you use 3 or 6 memory sticks, but if you use 4 slots, memory will only be used in single or dual channel mode, depending on which slots are occupied. Amount of memory has more impact than the mode used, but you may get better performance from 24 GB (6 x 4 GB).
However, I don't think that will solve your issue. Having only two disks is minimum. Adding a disk can certainly help, see Adobe Forums: Generic Guideline for Disk Setup
Have you turned of indexing and compression on both disks, have you uninstalled the sidebar, MSN and games? Have you disabled unneeded services, etc.?
It says Vista but also applies to Win7: Adobe Forums: Guide for installing and tuning a Vista...
DSLR material is usually HD, but .VOB files are SD, so there is a lot of scaling going on when exporting. Make sure you have enabled hardware MPE. Also have a look at Adobe Forums: System requirements for CS5

Adobe media encoder crash

its not a show stopper but getting a crash in C++ (virtual function call?)
after rendering in media encoder 6.0.3.1 (32-bit).
Its being sent from premiere, and rendering h264, 720 50p.
Encoder than stops responding.
In fact even if encoder has not rendered anything - if I just start it up and close it again - it crashes on exit
I'm on windows 8 64 bit. I just dowloaded microsoft C++ redistributable 2010 and was told there was a newer version on the machine. Could this be the issue? (that media encoder doean't like the new C++?)
Error stuff from application event log:
Faulting application name: Adobe Media Encoder.exe, version: 6.0.3.1, time stamp: 0x5057aebb
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process ID: 0x2ae8
Faulting application start time: 0x01ce3be758479a67
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS6\Adobe Media Encoder.exe
Faulting module path: C:\Windows\SYSTEM32\MSVCR100.dll
Report ID: 98ae627c-a7da-11e2-be70-e0cb4e2c4d27
Faulting package full name:
Faulting package-relative application ID:
Fault bucket -1113903016, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Media Encoder.exe
P2: 6.0.3.1
P3: 5057aebb
P4: MSVCR100.dll
P5: 10.0.40219.325
P6: 4df2be1e
P7: 40000015
P8: 0008d6fd
P9:
P10:

Hello!
Try this:
First Disable the UAC, on Editing machines i dont like to use it:
Press WinKey + R
and paste this : useraccountcontrolsettings
Enter and put the slider down to end and apply.
Reboot.
next reset the Encoder Settings
go to Windows Explorer
in the Bar paste
%appdata%\adobe
find the folder Adobe Media Encoder
and rename it to Adobe Media EncoderOLD
Try export again!
i hope this help something as did to me.

Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
"Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
(Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
Regards
Jouni Juntunen

CS4 Adobe Media Encoder & FMLE are two different softwares - you can post your query here:http://forums.adobe.com/community/ame

Adobe Media Encoder stops responding

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