Adobe Media Encoder will not begin encoding any material
I am on the latest version of AME (2014.0.1) trying to render out a sequence from Premiere Pro. AME will not start any renders, the start button is unresponsive and I can't find a way to get it moving. AME also crashes when I quit.
I have reinstalled and tried various types of media, I have used creative cloud cleaner and removed all AME related files and done a fresh install with the latest version.
I need to export a large amount of material ASAP, a quick response will be VERY much appreciated.
I am working on a 2.6GHZ late 2013 macbook pro with an nvidia gefore GT 750m card, cuda enabled. I am running OSX 10.9.5.
Thanks, Moja.
This could be a same issue as Re: AME Won't Start Queue After Re-installing on New MacBook Pro
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Firstly, I can launch Adobe Media Encoder from Windows Explorer.
So, stand-alone it works
The problem is that is will not lauch if I click on a sequence
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after a few minutes I wait but have to click escape to get
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As of late, my AME has not been able to open at all. I really don't know how this happened.
My specs
Macbook Pro 13" Mid 2010 model
Processor 2.4GHz Intel Core 2 Duo
4GB Ram
Mac OSX 10.8.3
I keep having crash errors reported bad access. And then I try to start reading the debug code, and then I fall over. And I usually do well with reading crash reports.
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Hello,
I have Adobe Media Encoder CS4 installed on my computer and I'm trying to convert a .mov video into a format that can be edited on windows movie maker and when I convert the video it converts the audio just fine, but there is only a black screen. Any ideas as to why this may be happening?
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John MarksIs this the information you wanted from Media Info? That's the text version of the examined file.Thanks.
General
Complete name : C:\Users\jmarks\Desktop\First Contour Airsoft Battle! 6-2011.mov
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt
File size : 1.52 GiB
Duration : 17mn 43s
Overall bit rate : 12.2 Mbps
Encoded date : UTC 2011-06-27 20:18:32
Tagged date : UTC 2011-06-28 19:41:34
Writing library : Apple QuickTime
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ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : [email protected]
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Format settings, GOP : M=1, N=8
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 17mn 43s
Bit rate mode : Variable
Bit rate : 12.1 Mbps
Maximum bit rate : 12.1 Mbps
Width : 1 280 pixels
Height : 960 pixels
Display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.329
Stream size : 1.50 GiB (99%)
Language : English
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Material_Duration : 1063262
Material_StreamSize : 1609122968
Material_FrameCount : 31866
Audio
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Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 17mn 43s
Bit rate mode : Constant
Bit rate : 128 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
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Adobe Media Encoder will not allow me to export settings
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Adobe Media Encoder CC 7.2.0.43 is still crashing after beginning of encoding! In my case this bug exists for months now and Adobe is not able to get rid of its own programming faults! The user pays a lot of money for the license and doesn't get a functioning software! I spent days to get a solution now, but NOTHING of your suggested help works!
This is my 'support' history beginning in AUGUST (!):
Sent: Thursday, August 15, 2013 ...
Subject: Bug Report
Product: Adobe Media Encoder
Product Version: CC
Operating System : Windows 7
OS version: Service P1
Concise problem statement: Steps to reproduce bug:
1. Go to Premiere Media Export
2. Stating Media Export Parameters for ME
3. Starting ME
4. Define video title and path
5. Start Media Encoder CC rendering
6. ME states 'Preview not available'
7. Rendering aborts after about 15 sec.
8. Media Encoder CC crashes, no matter which kind of video! Every time.
9. Direct 'Export' from Premiere CC is possible with all the same parameters, but CC AME crashes!
10. Also installed Premiere CS 6 Media Encoder WORKS without any problems, but not the CC Media Encoder!!
Expected results: Media Encoder CC WORKING. This is still my expected result as a paying customer!
My steps to solve these problems (with Adobe's help) were / are:
- Cleant every suggested media cashes.
- Tried to render the sequences also without audio.
- Tried to render as one pass.
- Even if I try just to export ONE simple standard SONY PMW EX1 mp4 file which should never cause problems it chrashes, also without audio.
- Also if I clean all preferences and caches before, EVERY file type crashes, no matter if I try to export a video or a still picture.
- This is not happening in Adobe AME CS6 with the same files, but in CC!! CS6 still renders reliably with preview, but CC crashes without being able to show any preview.
- Held the Shift key down while starting AME. This should reset preferences and so on...
- Deleted suggested "7.0" directories as described in other forum posts concerning this topic.
- Logged out of my CC account.
- Deinstalled and reinstalled PPro, After Effects, InDesign, Flash, using Adobe Creative Cloud Cleaner Tool. All is the newest version 7.2.
- Set GPU renderer to "Software Only". Some video cards have issues when GPU is set to "OpenCL" or "CUDA".
- Checked updates available for video driver. Latest is installed.
- Turned off "Enable Native Premiere Pro sequence import" in AME prefs.
- AMEEncodingErrorLog.txt doesn't have any content, not a single line.
NOTHING WORKED OR HELPED!
Windows Crash log: WER3A92.tmp.WERInternalMetadata.xml:
<?xml version="1.0" encoding="UTF-16"?>
<WERReportMetadata>
<OSVersionInformation>
<WindowsNTVersion>6.1</WindowsNTVersion>
<Build>7601 Service Pack 1</Build>
<Product>(0x3): Windows 7 Home Premium</Product>
<Edition>HomePremium</Edition>
<BuildString>7601.18247.amd64fre.win7sp1_ ... private data erased here ...</BuildString>
<Revision>1130</Revision>
<Flavor>Multiprocessor Free</Flavor>
<Architecture>X64</Architecture>
<LCID>1031</LCID>
</OSVersionInformation>
<ParentProcessInformation>
<ParentProcessId>9168</ParentProcessId>
<ParentProcessPath>C:\Program Files\Adobe\Adobe Media Encoder CC\32\dynamiclinkmanager.exe</ParentProcessPath>
<ParentProcessCmdLine>"C:\Program Files\Adobe\Adobe Media Encoder CC\32\dynamiclinkmanager.exe"</ParentProcessCmdLine>
</ParentProcessInformation>
<ProblemSignatures>
<EventType>APPCRASH</EventType>
<Parameter0>Adobe Media Encoder.exe</Parameter0>
<Parameter1>7.2.0.43</Parameter1>
<Parameter2>52a18991</Parameter2>
<Parameter3>libmmd.dll</Parameter3>
<Parameter4>12.0.12.2</Parameter4>
<Parameter5>5073ba44</Parameter5>
<Parameter6>c0000005</Parameter6>
<Parameter7>00000000000bfd76</Parameter7>
</ProblemSignatures>
<DynamicSignatures>
<Parameter1>6.1.7601.2.1.0.768.3</Parameter1>
<Parameter2>1031</Parameter2>
<Parameter22>4c50</Parameter22>
<Parameter23>4c50fbaed87d7d2a6adc173c5da6a755</Parameter23>
<Parameter24>28b8</Parameter24>
<Parameter25>28b834131666732fe13a476b5fa8febe</Parameter25>
</DynamicSignatures>
<SystemInformation>
<MID> ... private data erased here ... </MID>
<MarkerFile>1043_ASUSTEK_G74SX_V20_WIN7</MarkerFile>
<SystemManufacturer>ASUSTeK Computer Inc.</SystemManufacturer>
<SystemProductName>G74Sx</SystemProductName>
<BIOSVersion>G74Sx.203</BIOSVersion>
</SystemInformation>
</WERReportMetadata>
Adobe team, I'm at my wits' end now and don't know how to continue. Can you help me?https://www.youtube.com/watch?v=oJ0hz9JkLgM
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Since new update - Adobe Media Encoder and CUDA not working
CUDA not launching - Premier CC says that only software will work. Media encoder crashes on launch. Re-installed both.
Nvidia 670 GTXWhat version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).
Premier Version 7.2.2 (33)
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Problem started after I installed the software updated
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Windows 7 Ultimate - SP1
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
REDCODE .r3d from R1 - RedCode 28
If you are getting error message(s), what is the full text of the error message(s)?
Adobe Media Encoder Has Crashed - please contact your system administrator. This graphics card is not supported, CUDA disabled.
What were you doing when the problem occurred?
Booting premier pro, opening a new project, when trying to render using the encoder
Has this ever worked before?
Yes worked fine before 7.2.2 update
What other software are you running?
Chrome, Media Player
Do you have any third-party effects or codecs installed?
RED Giant Universe is installed
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
i7 3930k 12 Core, Nvidia 670 GTX 4GB, 32GB Corsair 1866 RAM, RAID HDD
Are you using Mercury Playback Engine GPU Acceleration?
YES - Nvidia 670GTX video card
Does the problem only happen with your final output, with previews, or both?
Problem Occurs when rendering the final output for the Medi Encoder and the GPU issue when I open a new project that used to use Mercury
I also cannot seem to find the file within Premier Pro for "supported Cards" - I had this issue before and I just added my card to this list, this list seems to be missing.
Thank you. -
Adobe Media Encoder CS5.5 does not preview video in Lion 10.7.3
In response to a question in the Adobe Forums about this [ http://forums.adobe.com/message/4302817#4302817 ], Adobe said:
Apple changed something in 10.7.3 and we thought we worked with them to find all the fall out. This one slipped through. We will work with Apple to determine how we can address this.
Are there any updates on when this will be fixed? Not being able to preview video in AME5.5/MacOS 10.7.3 is a serious bug. I have to go back to an earlier version of AME on a Windows machine to encode FLVs.
Adobe Media Encoder CS 5.5.1.12 (64-bit)
Mac Lion 10.7.3I have the same problem since I update my mac book pro Mac Lion 10.7.3
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Slightly odd... but Adobe Media Encoder CS 6 will open fine in my basic test user account but not my main user account (or guest account).
In my main account in will crash just before it starts to load up all the bits 'n' pieces but loads up perfectly in my test account.
So there's no problem other than something different about the USER accounts and I really can't work out what that could be. Anyone got any ideas?
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I can not install the update from adobe media encoder for MPeg 2 DVD, it will not install error code U44M2P28
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Adobe Media Encoder for CS4 error Could not read from the source
Hello,
I get an error when I try to export from Premiere CS4. It doesn't matter how I export. Seems like an easy fix, but I can't figure it out. Any help is appreciated:
- Source File: C:\DOCUME~1\ARTWHI~1\LOCALS~1\Temp\extra and b roll.prproj
- Output File: E:\Living Accused Movie Transfers\video\Cindy at table.avi
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 16:10:34
1/21/2009 9:50:25 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been
deleted.
Thank you
ArtWhen you attempt to encode media with Adobe Media Encoder CS4 on Windows, the following error message appears in the text file (AMEEncodingErrorLog.txt) that opens when you click the error icon: "Encoding Failed. Could not read from the source. Please check if it has moved or been deleted."
If it's that correct, you removed an earlier version of Adobe Premiere Pro or Adobe Creative Suite on the same computer.
Do one or both of the following solutions:
Solution 1: Create a shortcut to the Premiere Pro executable file, rename the shortcut to Premiere, and move the shortcut to C:\Program Files\Common Files\Adobe\dynamiclink.
Close all Adobe applications.
In Windows Explorer, navigate to C:\Program Files\Adobe\Adobe Premiere Pro CS4. (If you installed Premiere Pro CS4 in a location other than the default of C:\Program Files\Adobe, then navigate to your custom installation location.)
Right-click on Adobe Premiere Pro.exe (which might appear without the .exe extension) and choose Create Shortcut.
Rename the newly created shortcut to just Premiere.
Important: The name of the shortcut must be exactly Premiere with no other characters.
Open a second Windows Explorer window, and navigate to C:\Program Files\Common Files\Adobe\dynamiclink.
Move the Premiere shortcut that you created into the dynamiclink folder.
Solution 2: Remove and reinstall all Premiere Pro CS4 components or all Adobe Creative Suite 4 components.
Do one of the following:
Windows XP: Choose Start > Control Panel > Add or Remove Programs.
Windows Vista: Choose Start > Control Panel > Programs and Features.
In the list of installed programs, select Adobe Premiere Pro CS4, Adobe Creative Suite 4 Production Premium, or Adobe Creative Suite 4 Master Collection.
Click Change/Remove (Windows XP) or Uninstall (Windows Vista).
Follow the on-screen instructions to remove all components of Premiere Pro CS4 (including Adobe Encore CS4 and Adobe OnLocation CS4) or to remove all components of your edition of Adobe Creative Suite 4.
Re-install your Adobe software.
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