Adobe Media Encoder wont preserve widescreen

I have a mp4 file that has a resolution of 640 x 360 pixels.
When viewed in VLC it looks natural and in proportion. I simply
want to convert the .mp4 file to an .flv file for web distribution
maintaining the existing dimensions. I am attempting to do this
with Adobe Media Encoder.
The problem is that Adobe Media Encoder insists on converting
the file to a 4:3 aspect ratio with a resolution of 480x360 pixels.
Viewing the output in VLC results in a squashed out of proportion
image. The output preview in Adobe Media Encoder also looks
squashed.
When I select the option to specify the output dimensions and
manually set the resolution back to 640x360, in then adds to solid
black bars on the right and left-hand sides of the video which is
undesirable - aswell as making the video squashed. I have messed
around with every setting and have had no joy in producing the
output I require.
I have a command line version of ffmpeg which is able to
convert the video successfully (keeping the correct aspect ratio)
using the most basic command: ffmpeg -i input.mp4 output.flv . I
don't want to resort to using ffmpeg at this point. I just spent
$1200 AU to upgrade to CS4 Design Premium and want to use the nice
GUI I just paid for :)
Any help would be appreciated. Has anyone has a similar
problem with AME CS4 (I found at least one instance on the web)?
IMO it is a bug with the software - or a limitation, please tell me
I am wrong!

I am having the same problem, with the same dimensions - 640x360, coming from a very high quality .avi, and not matter how I tweak the settings AME insists on crushing the width down to what appears to be the standard 582px. What gives? I haven't seen any answers to this yet...

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Have never tried what you're doing. Perhaps Export a new clip from AE using a lossless codec, and then use AME on that clip? On Mac, use ProRes, and for PC you can install UT, Lagarith, or Avid DNxHD for instance.
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Have you ever been able to launch AME before? Did it stop working suddenly or never launch?
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Hi,
I'm exporting movies from After Effects as .avi and wondering what I need to do to preserve my audio as close to the source as possible. My source audio file is 24bit / 48K. I am using Adobe Media Encoder to encode the video/audio as YouTube Widescreen HD, but since After Effects doesn't offer 24bit export, should I export as 32bit float? And is this going to alter my audio in any way before it goes to Adobe Media Encoder?
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Hi Dave,
Thanks for your response. The issue that I'm running into with Adobe Premiere is that I've created "odd" frame rates in After Effects to sync my animations in "time" with my music. For this particular animation, the BPM of my music is 72.5, so I've used half of that, 36.25 FPS to perfectly line up my animation in After Effects. It locks right in with the BPM. I've tested this out on YouTube, where my videos are headed, and it works perfect. The problem is that Premiere is not using the source (After Effects) frame rate and and I have to choose from a set list of frame rates. Is Premiere limited to these frame rates? If that's the case, then I guess the only other option for me is to export from After Effects as 32bit float and test to see if their is even a difference from the source WAV. Most people are not going to be monitoring with high end D/A converters anyways, so it's probably not even going to make a difference. However, I have put a lot of work into this project and I want to deliver the best possible master.

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Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
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Oké, the next steps will remove all Adobe folders from your system, so put's you in a clean state where you should have no issues re-installing. Please be sure you have settings saved as a backup. The locations below will only clean the Adobe applications.
1. Please remove all adobe software from the machine (use uninstall or use the clean-tool)
Steps see: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
2. Remove by hand all still existing Adobe entries: http://helpx.adobe.com/x-productkb/global/delete-previously-installed-application-files.ht ml
~ Files / Folders ~
/Applications/Adobe*
/Applications/.AdobePatchFiles
/Applications/Utilities/Adobe*
/Library/Application Support/Adobe*
/Library/Application Support/FLEXnet Publisher/
/Library/Preferences/com.adobe*
/Library/Preferences/FLEXnet Publisher/
/Users/[user]/Library/Application Support/Adobe*
/Users/[user]/Library/Caches/Adobe*
/Users/[user]/Library/Caches/com.adobe*
/Users/[user]/Library/Preferences/Adobe*
/Users/[user]/Library/Preferences/com.adobe*
+ Please notice that the [user] library in above steps is hidden by default:
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
3. Re-install and update the software.
http://helpx.adobe.com/creative-cloud/help/install-apps.html see Update apps
Good luck!

Adobe Media Encoder stopped working in this project, works in others

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Adobe Media Encoder: Audio won't export with video

I am trying to convert an AVCHD video for viewing on my iPad 3. I use Adobe Media Encoder and select the iPad 2 settings (1920x1080) and it exports the video perfect, but no audio. I have "Export Audio" checked off. I tried it with 5 other settings and it just wont include the audio. Any ideas?

Seems random people are running in to this, so hopefully this solution will be found by whomever's looking.
If you're exporting video files from Final Cut Pro as .mov, and then trying to convert said .mov to an .mp4 using Adobe Media Encoder and are losing audio even though you're multiplexing, try this...
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Anyway, I recently got an HD camcorder that records in 1080i AVCHD.
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I figured it out.
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Adobe Media Encoder changes dimensions

In After Effects I add my 480x320 composition to Adobe Media Encoder Queue. Then in AME I keep the default settings (H.264, Match Source - High bitrate).
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After Effects CC, Adobe Media Encoder CC

Try this. Render your project using the Render Cue to something like Jpeg Quicktime at best quality. Check the size.
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If you get different size than your encoded with h.264 then tell us more about your project.
BTW 720 X 480 is a rectangular pixel frame size for either widescreen or 4:3 SD video. What you got was the square pixel equivalent which is what you want for web delivery.
Come to think of it, you should also check the PAR of your comp. If it is not square pixels then you're doing something wrong. The only time you should ever use non square pixels is if you are rendering specifically for SD TV delivery or rendering back to a camera acquisition format that does not use square pixels. I'll bet the PAR is your problem.

Adobe Media Encoder exports different video than what appears in CS4 timeline

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PC Specs:
Intel Q6700 quad core @ 2.66gh
4gb ddr2 ram
1tb 7200rmp hard drive
GeForce gt240 graphics card w/ 1gb dedicated video mem
windows 7 ultimate 64
All updates to premiere installed

I don't think AVCHD is the correct preset... but I use CS5 so not 100% sure
Flip or GoPro video http://forums.adobe.com/thread/437535?tstart=0
- And http://forums.adobe.com/thread/668369?tstart=0
- And http://blogs.adobe.com/VideoRoad/2009/12/using_a_flip_minohd_camera_wit.html
- Says to use the XDCAM EX 720p 30p (or 60p?) setting for Flip (maybe GoPro?)

Adobe Media Encoder 5.5 (64bit) freezes at the start of encoding

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Problem- Adobe Media Encoder Stopping Mid Queue

I was exporting my final movie, which was about 60 minutes. It was taking a long time to render when exporting to a quicktime file, which I expected, however, the Adobe Media Encoder stopped the rendering an hour later, only rendering half before shutting down. I am exporting it as a widescreen, NTCS DV Widescreen. Could have I screwed up the format and that is why it's failing to complete the exporting??? What can I do to solve this and have it complete the export. At the end of the report is says disk is full. But I know my hard drive could not be full.
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- Output File: E:\Sequence 01.m2v
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- Bitrate: VBR, 1 Pass, Min 1.50, Target 4.00, Max 7.00 [Mbps]
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8/14/2009 7:13:45 PM : Encoding Failed
The Operation was interrupted by user
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8/14/2009 7:26:22 PM : Encoding Failed
The Operation was interrupted by user
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- Output File: E:\Sequence 01.mov
- Preset Used: NTSC DV
- Video: 720x480, 29.97 [fps], Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate: DV/DVCPRO - NTSC
- Encoding Time: 00:57:28
8/14/2009 8:28:28 PM : Encoding Failed
Error compiling movie.
Disk Full.
- Source File: C:\DOCUME~1\Sully\LOCALS~1\Temp\Wilks shot put_10.prproj
- Output File: E:\Sequence 01.mov
- Preset Used: NTSC DV
- Video: 720x480, 29.97 [fps], Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate: DV/DVCPRO - NTSC
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Error compiling movie.
Disk Full.

FAT-32 is your problem. DO NOT FORMAT!!!!!
You want Convert. That is very, very different. Back in properties, look for the Volume Label of your drive. Copy down this label exactly like it appears. Capitalization is important. Get it right.
You will need to then use a CMD Prompt command to Convert.
To convert a volume to NTFS from the command prompt
Open the Command Prompt window.
In the command prompt window, typeconvert drive_letter: /fs:ntfs
For example, typing convert D: /fs:ntfs would format drive D: with the ntfs format.
Notes
To open a command prompt, click Start, point to All Programs, point to Accessories, and then click Command Prompt.
You can convert FAT or FAT32 volumes to NTFS with this command.
Again - DO NOT FORMAT!
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Adobe MEdia Encoder Crashes with big files inputed

Hello,
There isn't a forum for the Adobe Media Encoder, so I thought this would be a good spot. I am an after effects and Premiere user who likes the idea Adobe seems to have of using the media encoder to cover all my encoding needs.
My typical workflow, especially since these days I'm doing more shorter form animations, is to render out to a Quicktime Animation codec file as my main archive file. From there, output all the various different web versions, flv, etc from that core archive file. Since my projects usually aren't running more than 5 minutes, this leaves me with a nice 3 - 7gig file.
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I can run a render out of after effects, which seems to be more stable. But I'd love to be able to use this great new tool.
Here's my machine specs if it helps:
PC
Intel Quad Core Q9550 @ 2.83 ghz
4gB RAM
Windows Vista 64 bit ultimate
All updates current for CS4 apps as of 01/30/08
Running Adobe Media Encoder V 4.01.078
Hard drives are nothing special. 7200 rpm western digital internal and external. I've tried all sorts of hard drive configurations, where the input is coming from, where it's going, etc. No difference.
I have been experimenting with using Lossless AVI's as my "uncompressed" archive file. Works well, but same crashing with the Media Encoder.
Also tried experimenting with frame size alterations during encoding, no difference there. Also, whatever the output codec is, be it FLV, H264, etc. no difference.
Anyone have any thoughts or have experienced similar issues? I hope all my MAC friends aren't right, seems like all my attempts to streamline my workflow with this CS4 and beefy PC combo are crashing and burning.
Anyone else feeling this pain, or have recommendations?
Thanks,

Thomas, thanks for your suggestions on Vista optimization. That Sheer Codec looks nice, but hard justify the cost when I've been working for years with essentially uncompressed codecs that work well. Will play more though to see if the cost would actually pay off in the long run though.
In general I made a decision that it was too early to throw in the towel on my old uncompressed codecs. The Quicktime animation codec has always been for me the safest, most universally accepted, and most reliable "uncompressed" codec. It's always worked in the past, not gonna give up just cuz media Encoder CS4 has troubles.
Mylenium, thanks for the reminder about the silly platform wars. I've always felt the same as you, but when I'm stressing sometimes the silly propaganda can get to me. Makes me forget that no matter what system ya got, it never works perfect!
Here's an update. I have trying my best to learn more about the bug and have come to some interesting realizations. The AME does work with larger files, just not the larger files that I had been using at the current moment. Older files of mine as big as 20GB can be inputed into AME with fine results.
This being said, it scratches out most of the RAM overload thoughts with AME.
The difference with my current files that were causing AME crashes: larger than a few GB, came from AE, had the 1.21 pixel aspect ratio metadata.
When I re-interpreted the file in AE into a square pixel aspect ratio, exported it, it was then successfully inputed into AME.
I have read just now that there were changes in After Effects widescreen pixel aspect ratio interpretation in CS4. Can this change be causing problems in my AME. Not positive, but I'm now thinking after many days of testing that the bug could have its roots somewhere in this ball park.
If anyone from Adobe is reading this, I would love any ideas you might have on this issue. In general, there is really no support for the Adobe Media Encoder itself. This is not good, considering how it is so necessary for AE and Premiere users like myself.
Thanks,

Adobe Media Encoder - Random Coding Interrupts?

Greetings all - I've been a long time reader to this forum and thought I would bring a recent issue to the brilliant guys that Adobe seems to attract.
First the details:
Win 7 64bit
AMD Athlon X2 250
ATI Radeon 5770 (1GB GDDR5)
3 gig RAM
Standard issue WD hard drives, 7200RPM
Masters Suite CS4 (yes, its legal)
All the latest updates downloaded and installed as of 3/13/10
Project details:
Shot in 60i, training films, very cut and dry. Using Magic Bullet color correction, no other third party programs. All project files housed on a Western Digital external eSata drive, brand spankin new.
Timelines are done, and I am exporting to Adobe Media Encoder, using the presets MPEG-2 DVD and NTSC Prog Widescreen. I hit Start Queue, and things fire right up. At a seemingly random time, the coding just STOPS. No errors, no nothing. It just stops. I open a Windows Explorer window to verify that the drive is still available, and it is - I can play video off of it. AME doesn't crash, either - I can still select menu options, etc. Occasionally I get this error, but not all the time:
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- Output File: I:\(removed)\Renders\Chapter 6a_1.m2v
- Preset Used: NTSC Widescreen High Quality
- Video: NTSC, 720x480, 29.97 drop frame [fps], Lower, Quality 4.0
- Audio: 48 kHz, 16 bit, Stereo, PCM
- Bitrate: VBR, 1 Pass, Min 1.50, Target 4.00, Max 7.00 [Mbps]
- Encoding Time: 00:40:39
3/12/2010 12:16:31 PM : Encoding Failed
Error compiling movie.
Unknown error.
My RAM does seem to be pretty maxed, and occasionally Windows alerts me that I have low memory available, but this should not be too much of an issue, correct?
I'm on a tight deadline (like most professionals) and have other projects waiting, but I'm seriously STUCK. Any help would be most appreciated.
Thanks in advance.
Josh
Red Root Pro
"Pools are great for holdin water..."

I do have a 64 bit OS - Win 7. The RAM does provide a noticable difference in performance - things are much more "snappy" now, which I'm enjoying, but hasn't eliminated my problem.
The encoder does not stop at the same point, it seems to be quite random. I can view the files that I've exported (up until the point they cut off) and there's nothing going on in the clip that would be any sort of red flag - in other words, it is not stopping the coding at a point where a new color correction or title is being introduced, it had all happened previously. This is my first large project on CS4, and I don't have anything else to export at the moment!
I'm not running premiere in multi-monitor mode: I've got a 24" widescreen monitor that is my sole monitor.
I have COMBED the interwebs trying to find a resolution to this issue, and I am no where... I'm currently installing CS4 on a XP machine that I have that is pretty robust, and am going to try encoding on that, just to see if I get a different result.
Any suggestions at all would be MOST appreciated!
Thanks!

Adobe Media Encoder 5.5 - muxing independent stereo audio when i don't need it

Hi Adobe guys,
i seriously think this is a bug. Here's my problem.
Footage Format: Canon XF MPEG (mxf file extension)
Audio: 2 independent stereo channels recording different audio content on each channel left and right
Scenario 1 - export from timeline using the export media setting, i preserve the independence of my left and right channels of my audio
Scenario 2 - when i export the same footage using AME 5.5 via watch folder, it automatically mux (merges) the 2 channel audio, such that it is no longer independent of each other.
Its the exact same footage in both scenarios, and i am using the exact same preset settings. What is different in AME and the export media settings in Premiere Pro itself? Many small bugs like this is causing alot of unhappiness amongst loyal users like us.
Pls explain and offer a getaround before your next firmware upgrade comes along.
Regards
Mingsong

As Jim says, Adobe Media Encoder CS5 and later can import FLV files using the On2 VP6 video codec, not the Sorenson Spark codec.

Adobe Media Encoder wont preserve widescreen

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