Adobe Media Encoer CS4 quits on startup

I can't open this application at all. It starts up, and shows the brown screen, but then quits and I get the message "The application Adobe Media Encoder CS4 quit unexpectedly". What can I do to sort this out?

You may want to post in the Premiere or Flash Professional forums.  This is the forum for the Flash Media Live Encoder which is a different product.

Similar Messages

  • Adobe Media Encoder CS4 crash on startup

    Hello,
    I've been using and troubleshooting with the help of Adobe forums for quite a few years now (thank you to everyone), but I don't recall actually ever posting anything, as of yet.
    Problem:  Adobe Media Encoder was working fine yesterday and today it continually crashes on startup. I have accessed it alone through Start menu and also tried exporting a sequence from Premiere Pro as well as After Effects.  AME crashes every single time. I'm not sure what is going on. I cannot provide the specs as I'm on a work computer (which I think should be scrapped for junk) and it's a dodgy little machine.  Anybody else having problems with AME CS4?
    I've also attached two screen shots. It's of the splash screen when it crashes and the error report.
    Thanks,
    nk

    Ok so here's what happened to me: AME gave me the error "AME stopped working" It was working just fine the day before. Here is a list in sequence of what I did to try to resolve this issue. Reboot program, reboot computer, moved the project to its own Terabyte hard drive to make sure I had enough room to create the temp folders it needed when AME exports, Uninstalled all of the CS4 create suite then reinstalled and downloaded the 834MB update file, Prayed really hard, search forums, Cried out to God, came across this thread but it didn't sound right that all I had to do was delete a one KB xml file. But I started down that path anyway.  c:\Users\'your account'\appdata\roaming\adobe\Adobe Media Encoder\4.0\ is a file called 'Watch Folder Info.xml'  Im running Windows 7 and I had to show hidden folders http://www.bleepingcomputer.com/tutorials/tutorial151.html once I could see the folders I had to take control of them. I thought I was the system admin but it didn't appear that way so I had to take ownership of the file http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-me nu-in-vista/ I finally got in and deleted the file and now it is working. It automatically created another watchfolder.xml but its still working. I think this is ridiculous that Adobe has this issue. It seems every 4 months or so PP has this huge issue that stops all my work. If wish I could find something more reliable but I have invested to many years into PP. I'm stuck.
    Clover

  • Can't run Adobe Media Encoder CS4

    I can't open this application at all. It starts up, and shows the brown screen, but then quits and I get the message "The application Adobe Media Encoder CS4 quit unexpectedly". What can I do to sort this out? I reinstalled all my Adobe stuff a week or so ago after having some problems in InDesign.

    You're not providing any system info nor the exact error when it crashes, so this is not going anywhere. That aside you may have better luck simply asking in the AME/ PPRo forums.
    Mylenium

  • Adobe Media Encoder Unexpectedly Quits

    Hello,
    I was trying to export a flv file from CS4 today and I have been receiving an error Adobe has detected that the application adobe media encoder CS4 has Unexpectedly quit. I?m using CS4 4.1 and the matrox 4.1 beta build.
    Here are our settings:
    This was originally a CS3 project now opened in CS4. The source footage is 720p, 29.97fps, m2t files
    I was exporting them with the adobe media encoder
    Flv F4v
    Using no filters
    Format Flv
    Video
    On2 VP6 Codec
    Not encoding the alpha channel
    Resize to 640X360 (half size)
    Frame rate: same as source
    CBR one pass 500kbps
    Set key frame 150
    Undershoot target 90% (this is new to me I left it at the default but what does this mean?)
    And Simple Profile is not checked (This is new to me I left it at the default but what does this mean?)
    Quality: high
    Audio
    Stereo 64kbps
    I tried making a wav file and a F4V and neither of those caused Adobe Media encoder to shut down. But as soon as I try making a flv using these settings the encoder opens then comes up with this error. I would think it has something to do with my settings maybe I need to change something. What should I do and what is a F4V file??
    Thanks

    Updates.  This is becoming an emergency, I can't seem to export anything from any projects!
    Has anyone out there updated their adobe media encoders? Whenever I go to file export I get a dialogue that says there is a update available. My editing system has not been connected to the internet so I have not tried updating yet.
    We are using the Adobe 4.1 and Matrox utils 4.1beta.
    we are using a Matrox Axio LE system.
    In other tests I tried exporting from a 720p 59.94 project using m2ts and a 720x486 29.97fps SD project where the source file was a uncompressed AVI but both were unsuccessful.
    I can however open up the adobe media encoder if I chose F4V upon export. When I choose FLV the encoder opens then quits. With F4V the encoder actually opens but when I select start queue the encoder just sits there and does nothing.
    I have also just tried another test exporting from 720p 59.94pfs 1.0 PAR. to M2V which didn't work.
    The encoder actually opens this time but when I start encoding the encoder just sits there. I can see that it starts to create a file in the specified destination but never really gets going.
    I was using these settings: export Audio and Video, no multiplexing,
    720x480 Quality 5 (all the way up, Progressive frames,
    4:3
    Audio 16bit 48khz,
    no filters
    M frames 3
    Gop 15

  • Adobe Media Encoder CS4 runtime error

    I am wondering why I am getting a runtime error while
    attempting to use Adobe Media Encoder CS4...As soon as I launch
    Adobe Media Encoder CS4, it crashes I have installed and
    reinstalled Flash a couple time, to see if this corrects the
    problem, which it doesn't, and just last week it was working
    fine...Does anybody have a ideal what is going on?

    Don't know if this helps anyone else, bt the runtime errors i have been getting occur when I try to build and burn a blu-ray file. And they happen intermittently. In fact, on this project, I had burned several test blu-rays without difficulty. When I made one minor change on the penultimate version, and tried to burn again, the system crashed with a run time error. Then it crashed 9 more times over the course of the week.
    Finally in frustration, I created an interim ISO file in Encore- ie in the build workstream, i selected burn an image file rather than burning a blu-ray disk. After this intermediate step completed, i then did a separate burn in encore but burned from the image file. No snags.
    Not sure why but this program has trouble doing a sequence of activities. As it is, I already render and save the file before burning. Now I have another interim step to create an image file before burning.
    In my next hardware change, I am going to switch to make Mac and Apple software. Enough of MS Windows and Adobe, the GM and Chrysler of the software industry. Hopefully what my friends tell me is true; that Apple stuff actually works.

  • Adobe Media Encoder CS4 Encoding Error

    I got an error when Adobe Media Encoder CS4 encoding which is the crash of ImporterProcessServer. It crashes the halfway of the encoding process. I restarted my comp and tried several times before but the results still the same. Sometimes ImporterProcessServer did not crash but the encoder failed compiling without any error.
    Processor : Intel Core 2 Duo E4600 2.4GHZ
    RAM: 2GB
    OS: Win7 32bit
    Graphic: Nvidia 8600 GeForce 512 mb

    First thing to check is what is on the Timeline at about the 50% point. Do you have an odd Asset there?
    Do you have a gap in the Video at about that point?
    Then, do you have adequate defragmented free space on the destination HDD?
    Good luck,
    Hunt

  • Adobe Media Encoder CS4 error

    Hi,
    I've just purchased Flash CS4 and tried the "Adobe Media Encoder CS4" that comes with it.
    When attempting to launch it, I get this (see attachement) error and the program doesn't launch.
    Anyone aware of the cause of this error ? How I could get it resolved etc..
    Thanks in advance.

    Any update on this?
    I get WinFile.cpp-754 on CS4 and WinFile.cpp-785 on CS5 trying to encode the same AVI file.
    I'm trying to load a 59.94 fps AVI file into PremierPro CS4 and need to convert it to something else (correct?)

  • Adobe Media Encoder CS4 error in elearning suite trial version

    Hi there, I have a trial version of elearning suite 2.5 and I have the error "Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated. Please launch and activate that Adobe product before continuing to use Media Encoder". My searching points me to a full reinstall, but is there an easier fix? Currently running Mac OS 10.5.8. Thanks.

    Any update on this?
    I get WinFile.cpp-754 on CS4 and WinFile.cpp-785 on CS5 trying to encode the same AVI file.
    I'm trying to load a 59.94 fps AVI file into PremierPro CS4 and need to convert it to something else (correct?)

  • Adobe Media Encoder CS4 doesn't encode audio

    I'm having trouble getting the Adobe Media Encoder CS4 to
    work properly. I have tried multiple files of different lengths but
    end up with the same output. Nice video encoding, but the audio
    starts and then cuts out after a couple of seconds. The longer the
    video, the shorter the audio works. The logs don't report any
    issues. Anybody have any ideas?

    I have the same problem just trying to crop an FLV. (Encoding from FLV to FLV on Snow Leopard).
    The audio just dies about 5 seconds in (the clip is 28 seconds long).
    Sucks. I wish I could find the original .mov
    I wish I wasn't forced to recompress the audio.
    I've tried various settings all night - most settings result in no audio whatsoever.
    Also, Media Encoder alters the mod date of my original file. Why?
    I'm really frustrated with this software.

  • F4v encoded with Adobe media encoder CS4 (longer than 71 minutes)

    Hi I don't know if this is the correct place for this post. So apologies me if this is the wrong place.
    Encoding with Adobe Media Encoder CS4 (4.2.0.006 and 4.0 too)
    Source: MOV (DVPAL) longer than 71 minutes
    Dest: F4V (H.264)
    Result: freezed frames and only plays audio at 01:11. Media Player goes crazy and starts showing some diferent parts freeze frames.
    In Quicktime crashes, in VLC the same of MediaPlayer. Sometimes the audio starts to downsampling and sounds like the pitch goes down.
    Totally agree with this other post: http://forums.adobe.com/thread/580391
    (extract)
    I recentlly encoded afew F4V using Adobe Media Encoder Cs4.  MOst of them are working properly but I don't know why, all of my video that are longer than 71 minutes seems to have trouble playing back.  They all Freeze when they reach 71 minutes or if I navigate pass this point.
    thanks and help us please!
    Kik

    Thanks for the interest.
    I'll try to explain all details:
    MacPro 1.1 (mid 2006) under Mac OS X 10.4.11 (Darwin 8.11.1 kernel)
    System files: journaled HFS+ and a unix based NAS (under samba connection)
    I have all material on the NAS and also I make the transcoding over it. Is a simple mov containing DV PAL WIDE interlaced 25fps with stereo audio. typical settings with nothing out of DV PAL standard.
    The version of MediaEncoder CS4: 4.2.0.006 (it happens with older versions too)
    The settings of MediaEncoder are:
    Audio: AAC stereo 44,1 kHz
    Video: F4V. MainConcept H.264, fps like source, profile high, level 4,1. CBR compression.
    The problem only appears with videos longer than 71 minuts. At 01:11 starts with crazy problems. It seems like the player have some read or problems.
    Tell me if you need some other kind of information.
    thks

  • Adobe Media Encoder CS4 Causing Jerky Playback with Speed Changes

    Here is an Matrox AVI that was captured in Adobe Premiere Pro CS4. Watching the edited clip with a speed change of 600% looked fine when played in Premiere Pro CS4.
    When I export the clip using Adobe Media Encoder CS4 as MPEG2 Blu-ray with a preset of 1440 x 1080i High Quality playback is very jerky. An export of the same clip with normal speed looks great??
    Any suggestions would be greatly appreciated
    Thanks
    Type: Matrox AVI
    File Size: 119.9 MB
    Image Size: 1440 x 1080
    Pixel Depth: 24
    Frame Rate: 29.97
    Source Audio Format: 48000 Hz - 16 bit - Stereo
    Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
    Total Duration: 00;00;36;27
    Average Data Rate: 3.2 MB / second
    Pixel Aspect Ratio: 1.3333
    Codec Type: MPEG-2 IBP
    Bit Depth: 8
    Scan Mode: Interlaced - Upper Field First
    Actual Image Size: 1440 x 1080
    Here are the specs on my workstation
    Case: Coolmaster-830
    Op System: Vista Ultima 64 Bit
    Edit Suite: Adobe Creative Suite 4 Production Premium Line Upgrade
    Adobe Premiere Pro CS 4.0.1 update before installing RT.X2 Card and 4.0 tools
    Performed updates on all Adobe Production Premium Products as of 03/09/2009
    Matrox RTX2 4.0 Tools
    Main Display: Dell 3007 30"
    DVI Monitor: Dell 2408WFP 24"
    MB: ASUS P5E3 Deluxe/WiFi-AP LGA 775 Intel X38
    Display Card: SAPPHIRE Radeon HD 4870 512MB GDDR5 Toxic ver.
    PS: Corsair|CMPSU-1000HX 1000W
    CPU: INTEL Quad Core Q9650 3G
    MEM: 2Gx4|Corsair TW3X4G1333C9DHXR DDR3 (8 Gigs Total)
    1 Sys Drive: Seagate Barracuda 7200.11 500GB 7200 RPM 32MB
    Cache SATA 3.0Gb/s
    2 Raid 0: Seagate Barracuda 7200.11 500GB 7200 RPM 32MB Cache SATA 3.0Gb/s Using Intel's integrared Raid Controller on MB

    Have you ever upgraded Adobe Premiere Pro in the middle of a project?
    By the way I captured the same clip in Adobe software only mode using HDV as a capture settings.  The editing mode is Adobe HDV 1080i, 29.97 frames. The results are also jerky. When I render the clip captured it is also very grainy??
    Type: MPEG Movie
    File Size: 196.4 MB
    Image Size: 1440 x 1080
    Pixel Depth: 32
    Frame Rate: 29.97
    Source Audio Format: 48000 Hz - compressed - Stereo
    Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
    Average Data Rate: 3.2 MB / second
    Pixel Aspect Ratio: 1.3333
    Thanks for responding so quickly!

  • Using Adobe Media Encoder CS4 for MTS files

    Hey everyone, I did some searching on this topic to no avail so here I am.
    Anyway, I recently got an HD camcorder that records in 1080i AVCHD.
    I have no problems getting the MTS files off of my camera but as I'm sure you can imagine, working with those files is a whole other issue.
    I've found that Adobe Media Encoder CS4 works great in encoding these files to QuickTime format (.mov) but the problem is that the resulting file size is actually bigger than the original MTS file which is unacceptable, especially considering I'm encoding the files from 1920x1080 down to 1280x720.
    Does anyone have any experience using AME CS4 to convert MTS files to a more workable 720p format for uploading to YouTube?
    I've tried a number of different custom settings to no avail (where you see an "or" is where I've tried different options):
    Format: QuickTime
    Video Codec: MPEG4-Video or H.264
    Quality: 100
    Width: 1280
    Height: 720
    Frame Rate: 29.97 or 23.976
    Field Type: Lower First or Upper First or Progressive
    Aspect: Square Pixels (1.0)
    I won't list the audio options because I don't think that has any bearing on my problem.
    Any ideas as to why the encoded file sizes are actually larger than the MTS file sizes?  Maybe AME CS4 is not what I should be using for this task?
    Thanks for your help,
    Tom

    I figured it out.
    If you select H.264 as the format you can then select YouTube Widescreen HD for the preset.
    This will set everything up to convert your MTS file to 720p and reduce the file size by around 30% with little quality degradation in my experience so far.
    The only problem I encountered was the video was kind of choppy when the camera panned but that was remedied by upping the frame rate from 24 to 29.97.
    Hope this helps someone and if anyone has any suggestions to improve efficiency or reduce file size post it in here.

  • Adobe Media Encoder CS4 Crashing Immediately

    Hello,
    I am running the CS4 Production Premium suite on a Windows 7 64-bit computer with 12GB RAM. Up til last week, the whole Adobe suite had been running smoothly. (I primarily use Premiere, Media Encoder, Photoshop, and Encore).  However, Encore started locking up the computer any time I tried to work on authoring a Blu-ray (it locked up immediately upon opening a Blu-ray project, and only locked up on a new project when I switched from DVD to Blu-ray mode). 
    I assumed that some of Encore's source code had either been moved, overwritten by something else, or that there was possibly a program incompatibility with something else on my computer. So I took the step to uninstall and reinstall Encore from the install DVDs.
    Upon a "successful" reinstallation, I then went into Premiere CS4 to encode a timeline to a P2 file. Premiere seemed to be doing its normal exporting process fine, but Media Encoder would crash after the red splash screen disappeared. To be more explicit, the red splash screen would disappear and be replaced by a window the normal size of the Encoder program, but nothing appeared on screen in the window other than a small white box in the upper left with the rest just being plain gray (see attached photo). At the same time this white window appeared, Win 7 popped up a box saying that Adobe Media Encoder has stopped working and that it would search for a solution to the problem, which it never could do.
    I then tried deactivating the suite, uninstalling the full suite and reinstalling, updating so the patches would bring it up to date, and then tried running Adobe Media Encoder again, this time running from the Start menu rather than from Premiere. Yet, it was still the same response: the program crashes immediately.
    I would appreciate any suggestions and help that people can provide.
    Sincerely,
    Kevin T
    San Diego, CA

    Here is the only relevant info I could find in the Event Viewer:
    Faulting application name: Adobe Media Encoder.exe, version: 4.2.0.0, time stamp: 0x4af13937
    Faulting module name: WatchFolder.dll, version: 0.0.0.0, time stamp: 0x4af1344e
    Exception code: 0xc0000005
    Fault offset: 0x00011f03
    Faulting process id: 0x834
    Faulting application start time: 0x01ca9d3e4234c82b
    Faulting application path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS4\Adobe Media Encoder.exe
    Faulting module path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS4\WatchFolder.dll
    Report Id: 89095e2b-0931-11df-a5f1-00248c778de6
    Does this seem fixable to anyone?

  • Adobe Media Encoder CS4 doesnt allow me to set the bitrate?

    I have a Video file that I need to encode to several f4v
    files at different bit-rates, but it seems I cannot change the
    bit-rate in Adobe Media Encoder CS4?
    I used the previous version to encode, but I cannot encode to
    f4v, only flv.
    Is there something I am missing here?

    Sorry, found it,
    Didn't realise I could scroll down to find more options in
    the Encoder Window

  • Adobe Media Encoder CS4 Issue

    I am currently using Adobe Premiere Pro CS4 and when I go to File → Export → Media and put in my settings Adobe Media Encoder CS4 sends a Error Message...
    The procedure entry point
    ??0NewHandlerInitializer@ErrorManager@config@dvacore@@QAE@X
    Z could not be located in the dynamic link library dvacore.dll.
    Thats the Error Message and I tried MP4, Quicktime, H.264, and FLV / FL4 and NONE of them work!
    So I got the updates and reinstalled it and tried it again but it still broke!
    I NEED A SOLUTION!

    Hi,
    Did the update through the Adobe Media Encoder menu item succeed? If not, could you run the "Adobe Updater" program explicitly. The path is "C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe". This should search for all available updates and show a dialog box in the end. Click on 'Show Details' in the left bottom of the dialog to bring up another dialog with the list of available updates. Do you see any "Adobe Media Encoder" updates in the list? If yes, could you select those checkboxes and install updates for Adobe Media Encoder? Let me know if you see different behavior on your system.

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