'Adobe Muse CC has encountered an error and will now exit' error

My very first attempt at previewing a site in my browser produced the below error message. The message says Muse will exit but it doesn't, it just freezes and I have to force quit. It suggests I inform the Adobe Muse CC team but I can't find where they are. Can anyone help?
Thanks

Hi there,
Instead of previewing the site in browser, have you tried to export HTML out of it locally, does it export fine?
Do you get this error on a particular site or with every site?
Thanks.

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I keep getting the Error "Adobe Muse has encountered an error and will now exit..."

I keep getting the Error "Adobe Muse has encountered an error and will now exit. Please report the last few actions you took leading up to this error to the Adobe Muse CC team. UIDs With Multiple Owners: ImageFrame owned by PagePageItem and BaseLink". I get this when I try and save and I am not sure what is causing it or, since i made several changes to the site, which actions it would have been. I am using the latest updated version of Muse. the 2014.3 I was able to publish site with changes but it did not save, so I have a web version different then what is saved. My published site is the most recent one but the saved version is one without latest changes. When I tried to merge it started updating the Assets and then showed that Error message and shutdown.

I believe you have already updated Muse version which includes fix for this issue , if not then please update Muse to latest version.
Thanks,
Sanjit

I cannot download the latest update for Adobe Muse CC. I have been directed to this formum. I have an erro message "ERROR Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to th

II cannot download the latest update for Adobe Muse CC. I have been directed to this formum. I have an erro message "ERROR Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to the Adobe Muse CC team. Trying to instantiate UID U4691 but lastAllocatedUID is only: 4491 OK"
I am very frustrated because Muse crashes when cannot download updatres.
I have been redirected to this forum from the 'Adobe Chat Team'
I am trying to complete a project for a client, this is the second time I have asked for help. Can anyone please help me I
I am using Windows 7. I am not sure if a response will come. I am new to forums. Do I wait or will someone contact me?
Deb Kelleher
[email protected]

Hi Deb,
Please accept my apologies for the inconvenience so far.
I am not sure if you already tried this, but in case not, try to update Muse via Creative cloud directly.
Start creative cloud application manager, if you dont have it, you can download it from here,
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Login using your adobe id, once you are in, switch to Apps, and you should see the Update for Muse, click Update.
Let me know if you get any error or warning.
Thanks.

Adobe Muse.exe has encountered a problem and needs to close.

I get this message when trying to open muse. It happened after an upgrade.
"Adobe Muse.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
Is there anything I can do?

Please send me ([email protected]) the MuseLog.txt file from your Documents folder.
Then please delete the "MBLStore" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
and delete the "AdobeMuse" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming
Then launch Muse. It will go through the first launch experience of asking for UI language, AdobeID, etc.
Please let me know whether or not that works. Thanks.

Adobe Muse CC has encountered an error and will now exit.

Muse is not loading, comes up with the message below. I have tried re-installing but still comes up with the same message. Has anyone else encountered this and any ideas on how I can get the damn thing working again?

Recently Muse 2014.3 was released, please update Muse version and check again.
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When I launch Premier Pro is says this program has encounter a problem and will now close. ??

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Hi Danny3380,
Thanks for choosing adobe forums,
please provide following information :
What is the OS and version ?
What is the Graphics Card installed on the system ?
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
and
if windows, Please check if you have windows defender turned on ?
Regards,
Sandeep

Error: adobe acrobat elements has encountered a problem and needs to close

When I right-click to Convert to PDF or Convert to PDF and EMail for .xls, .xlsx, .doc, .docx, .pptx, .ppt, .pub, and .igx items (what I've tried so far), I get the following error: "Adobe acrobat elements has encountered a problem and needs to close". It works fine on .bmp .tif, .txt, .htm, and .jpg (what I've tried so far). I am not having problems printing to Adobe to convert, nor am I having problems creating a PDF within a program, and I'm not having problems converting from IE. I am using Windows XP Professional, Microsoft 2007, and IE 7. My Adobe product is Adobe Acrobat X Pro Version 10.1.2. What can I do to resolve this problem? Thanks.

No, I don't have an older version. I did a search on my C drive for anything that has a name of Acrobat Elements and came up with the following: (I'm hoping you can see this)

Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience. Error Code: c0000005 Address: 76f73ac3 I clicked on the OK button and the downloader closed. I then tried to download from the organizer. I

Photoshop Elements 12
Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.
Error Code: c0000005
Address: 75e32f71
I clicked on the OK button and the downloader closed.
I did a search on this error code (c0000005) and there seems to be a workaround but no solutions, why is this? I ask that because this problem seems to be years and years old, going back to at least 2005 (do the math that is 10 years).
I don't even have the Camera hooked up and I get this error on download. I redownloaded everything and reinstalled. I allso saw the AVI issues reported with this proble so i updated Quicktime though without the camera being hooked up when I get this error I didn't expect that to work. I tried support and they wouldn't help because I bought it in March this year. Pretty frustrating as I have re-purchased Elements about every 2 years. I think I might need a new CODEC? I had this problem on an Earlier version And I seem to remember that being the Fix but this may be something completely different

I finally found that it was missing a picture so the Catalog was "corrupted". I just deleted the picture and it started working.
I hate Adobe and their total lack of support - thanks for nothing Adobe . Also get this - they offered me to upgrade to 13.0 ( My 12.0 is only 6 months old but they still don't support it on errors. Only install errors!
I have upgrade and repurchase this product 4 times now. I will find something else next time!

Adobe Photoshop Lightroom has encountered a problem and needs to close. (ver 1.4.1)

I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close. We are sorry for the inconvenience.
After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
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If I go back to my original catalog, I still get the error.
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Tony

Tony,
Here's something you might try:
Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal

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Hi,
I have two laptops. I have installed Adobe Flash CS5 in my first laptop (Windows XP). When I start the application, it shows the following message:
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I have installed the Flash CS5 in my second laptop and it worked fine.
Error signature:
AppName: flash.exe AppVer: 11.0.0.485 ModName: updaternotifications.dll
ModVer: 1.0.0.64 Offset: 0006a8dc
Can anybody help?
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Housea

try this also
1. Reset preferences:
To reset on Windows, delete:
C:\Documents and Settings\username\Local Settings\Application Data Adobe\Flash CS4\
C:\Windows\system32\Macromed\Flash\FlashAuthor.cfg
To reset on Mac OS X, delete:
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/Users/username/Library/Preferences/Flash 10 MRU
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/Library/Application Support/Macromedia/FlashAuthor.cfg
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3. Install the latest version of Flash.
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To disable startup items and services, see "Disable startup items and services (Windows XP)" (TechNote kb404984).
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1. Choose Start > Run, type msconfig, and click OK.
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Adobe RoboHelp 8 has encountered a problem and needs to close.

I am trying to generate a project as WebHelp and after about 10 minutes of generating, the following error message appears: "Adobe RoboHelp 8 has encountered a problem and needs to close."
I am able to generate all other projects, just not this project.
This project is not on the network. It used to be on the network, but I moved it to my local directory awhile ago.
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Thanks,
Debbie

Thanks. I didn't see anything in the .HHP.
However, I think I'm getting closer to finding the solution (at least I
think I've found the problem).
I have various conditional tags. One is called "uni2" and one is called
"Remove_in_uni2".
When I generate with "uni2" excluded and "Remove_in_uni2" included, the
WebHelp generates.
When I switch them ("Remove_in_uni2" excluded and "uni2" included), then I
get the error.
I tried removing the underscores - didn't work.
I tried renaming it to RemoveIn18 - didn't work.
Any suggestions, anyone?
Thanks,
Debbie
                                                                                From:       Peter Grainge <[email protected]>
To:         Debbie Sarig <[email protected]>
Date:       06/18/2009 09:06 AM
Subject:    Adobe RoboHelp 8 has encountered a problem and needs to close.
The CPD is created from RoboHelp's internal files so a repair will not
necessarily fix the issue as Access will not know what to look for. A
rebuild is what is needed and it should not result in the broken links you
are seeing. However, that can happen and I have seen it. After repairing
the links, I had no further problems. Try generating a CHM first as if that
will create, it may make changes to the HHP that prevent the broken links.
Also take a look in the HHP for any obvious path errors.
Do you have many folders in the project? If not, creating a new project
should not be too painful as you can import all the topics in a folder in
one hit.
See http://www.grainge.org for RoboHelp and Authoring tips

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'Adobe Muse CC has encountered an error and will now exit' error

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