Adobe Muse CC has stopped working

I'm running Muse CC (2014.3) win 8.1
I tried uninstalling and re-installing same message.
I tried installing previous version same message
called support (ref 0186402096) Kamur took control of my PC uninstalled, renamed files, re-installed same message
finally told me to create new admin user - this also did not work.
I agree with other posts that it seems to be permissions(maybe)
any help would be appreciated as i need Muse to work ASAP!

Hi Jim,
Could you please let me know when you see this error message that you have attached a screenshot for? Do you get this error when you install Muse through Creative cloud (during the installation process) or launching the product after installation? If you get this error on launching after install, could you please post the contents of the MuseLog.txt in your "Documents" folder (C:\Username\Documents\MuseLog.txt)? You can email this to [email protected] Attn: Prashanth with a link to this thread.
Thanks
Prashanth

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