Adobe Muse cc starts as a Testversion

Hi, when i try to start adobe muse cc, it tells me i only can start it as a testversion für 30 days. what can i do!

Do you have a paid subscription to the product? Verify that you are using the correct e-mail for your subscription.
If you continue to have issues, please contact support at http://helpx.adobe.com/contact.html?product=muse
Cheers,
Justin Price
Community Manager

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Adobe Muse - start up

Hi
Adobe Muse on start up comes up with message :
'You do not have subscription for Adobe Muse. You can buy a subscription to make use of this product, or begin a free 30-day trial.'
Any idea why this happens as I should be allowed to use full version of Adobe Muse?
Thanks
J

Hi Yoseph Hricovec,
Please follow the mentioned steps if you have Creative Cloud Team and Creative Cloud Individual subscription.
Windows: Navigate to C/Users/Users name/App Data/Local/Adobe/OOBE/opm.db and rename it.
Mac: ~Library/Application Support/Adobe/OOBE/opm.db and rename it. (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html)
Launch Muse and sign in with your Adobe Id to activate the subscription .
Regards,
Romit Sinha

Starting an Adobe Muse CC class

Hello,
I would like to start a class within my local community education class program for those interested in making a web page while introducing to them Adobe Muse as an easy way to create simple web pages quickly. The community ed offers the use of computer labs at different school sites within our school district and they would allow me to install software temporarily while I teach a class.
The idea of the class is to teach them Adobe Muse by hands on learning. I would like them to each be able to use the software to follow along and explore the program, then at the end of the course they could decide to purchase the program on their own.
What are my options in doing this? I can only temporarily install these programs and I might be at different locations each semester. Any suggestions would be useful in my decision of offering this class. Thanks in advance!
-Jeff

Ah, you want to delete not really the hyperlinks, but the linked files! That is quite easy!
• Open the assets panel and click onto the "sort" icon.
• Look for the category "upload". There you will find all your upload-files listed.
• Clicking on one of these files activates the thrash icon.
• Click onto the thrash icon and the file will no longer be uploaded.

"Unable to start your subscription for Adobe Muse CC". Anyone get this message?

I tried to launch Adobe Muse CC and I received the message "Unable to start your subscription for Adobe Muse CC". Why is this happening? I am connected to the internet, I've paid for my subscription so what is the problem?

Hi
Please try some steps below,
Windows
Click on the "Start" menu. Select "All Programs" and then "Accessories"
Right-click on "Notepad" and select "Run as Administrator"
Click "Continue" on the "Windows needs your permission" dialog
When Notepad opens, click File and select Open
In the filename field type the following:
C:\Windows\System32\Drivers\etc\hosts
If any entries in the host file include keywords such as "adobe," ask the user to delete those entries. These are used for Adobe Licensing.
From the "File" menu select "Save" after making changes
Restart Muse
Macintosh
Click on the "Finder" icon. Select the "Applications" folder
Open the "Utilities" folder and select "Terminal"
Type the following:
sudo nano /etc/hosts
Enter the OS user's associated password when prompted
If any entries in the host file include keywords such as "adobe," ask the user to delete those entries. These are used for Adobe Licensing.
Press control+o to save the file
Press control+x to close the file
Restart Muse
Let me know if it works

Good morning, I have the following problem. I can not start Adobe Muse on my computer because I get a box Assertion Failed in file "... \ src \ ape \ DOMFontProvider.cpp" at line 482: numFontadded = = 1 Doregisterfont fail to add font. Check museapp \ he

Good morning, I have the following problem. I can not start Adobe Muse on my computer because I get a box Assertion Failed in file "... \ src \ ape \ DOMFontProvider.cpp" at line 482: numFontadded = = 1
Doregisterfont fail to add font. Check museapp \ hello \ resources for missing files

Are you still facing the same issue ? if yes then please post the screenshot of exact error and few details such as if you are getting this error while opening a specific file or on double click on Muse itself ?
Thanks,
Sanjit

Starting adobe muse, but can't

Hi all,
I have downloaded trial version of Adobe Muse and just wanted to work along with Katie's tutorial.
First problem: My Adobe Muse keeps telling me there is a new update which I already installed. I know there is a topic about this with an explanations, but they do not work. After that, I downloaded the 'Start Muse First Site' map and clicked on 'CC Getting Started Katies', but this doesn't do anything. It only opens Muse, but it does not install any library items.. I'm afraid I can't go on doing this tutorial without these items. And if the problems are already at this stage, this doesn't promise a lot of good....
Anyone who can help me?

Hello,
Muse will not auto update. You need to follow few step to install it and use it. Please find below the steps.
1. Launch ''Ädobe Creaive Cloud Application"'and Sign in with your Adobe ID and Password.
2. Once logged in Please click on ''Apps".
3. Look out for Muse CC (2014.1) in the list and click on install button.
4. Once Installation is over please go to the applications folder.
5. There you will find 2 folders for muse, we are looking for "Adobe Muse CC 2014"
6. Go in to folder "Adobe Muse CC 2014" and launch Muse CC 2014 .
Please let me know if you are still facing issue with launching latest version of muse.
Regards
Vivek

Please help - Can I start my use of Adobe Muse when I choose? I have purchased a month by month

Hi, I have purchased a month by month subscription to creative cloud to use Adobe Muse. I only want to use it for a month though. I have not used it yet but I need to know when my 'month' actually starts - I assumed it would start when I initiated the program and was ready to use it!?
I have downloaded the program (Adobe Muse) and left it - assuming it would only begin my 'month use' when I started up the program (as in a 30day trial)
My account is due to automatically renew my subscription soon (which I didn't realise either - I figured I paid once for a month use!) and I will be charged for another months use now - however, as you can understand by now, I want it to start when I want to use it! - not as soon as I have purchased a month by month subscription (hope that makes sense)
What are peoples thoughts on this and is there anything I can do allowing me to activate 1 months use for one months paid for subscription?
My fear is that I will have paid for one month that is neraly over and I havn't even used the program yet!?
Please advise!

Hi munzafeedback,
I have checked your order registered under your email ID posted here, it has a muse single App CC purchased on September 23rd 2013,
You have not yet activated it, the billing date is 23rd of each month(you will be charged on this date irrespective of the fcat that you are using it or not).
Incase you do not want to use it now, please get it cancelled as it is within 30 days of purchase.
If you plan to cancel it after 3o days of purchase, the subscription will attract cancellation fee .
Please go through the cancelation detail at :
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
Regards
Rajshree

Hi everybody, adobe muse does not start at the first attempt after installation. know the reason and possible solution? (on iMac 27 retina - latest edition)

Hi everybody, adobe muse does not start at the first attempt after installation. know the reason and possible solution? (on iMac 27 retina - latest edition)

Hi
Are you still experiencing the issue or is it fixed now?

Adobe Muse: Impossible to start the application

Dear all,
since two days I cannot start Adobe Muse. Right after starting the program I am asked to type in my Adobe-ID for identification purposes. I type in my Adobe-ID and the only think happening afterwards is an error "I-200" telling me that my request cannot be delt with at the moment and I should try again later. The same error I am facing now for two days. What should I do? The other applications are working properly.
Thanks,
Katja

Hi Katja,
Please refer to the following forum post for I-200 error : http://forums.adobe.com/message/4808854
Please follow the steps mentioned in the post and you should be able to fix the issue.
Thanks,
Aishvarya Raj Rastogi

Problems starting adobe muse

When I try to star adobe muse software it shows a display message saying " you must connect to the internet in order to star adobe muse please verify your internet conection. I AM CONECTED TO THE INTERNET.

problem solved if any of you guys have this problem click on " start as manager"

Error when starting Adobe Muse CC

Has anybody encountered this error?
Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to the Adobe Muse CC team.
String 'Home' does not appear to be correct format to translate. String should be of form 'module::keystring'
This happens when I initially open Muse CC 2014. I do not even get to choose New File or open a recent file.

Uninstall and reinstall.
One or more of the Widget Library files that are part of your installation of Muse have been altered or were not successfully installed. These files are not intended for end user editing. The only way to revert them to their correct form is to uninstall and reinstall Muse. If you wish to have your own custom collection of widgets, use the "Library" panel within Muse. Don't directly open/edit the widget files within the "Library" folder structure.

Error when try starting Adobe Muse newsest version 7.3.5, can anyone help ?

Anwendungsname:
Adobe Muse.exe
Anwendungsversion:
0.0.0.0
Anwendungszeitstempel:
52226afc
Fehlermodulname:
KERNELBASE.dll
Fehlermodulversion:
6.1.7601.18229
Fehlermodulzeitstempel:
51fb1116
Ausnahmecode:
e06d7363
Ausnahmeoffset:
0000c41f
Betriebsystemversion:
6.1.7601.2.1.0.768.3
Gebietsschema-ID:
1031
Zusatzinformation 1:
f419
Zusatzinformation 2:
f419dce4559605858d552a1acefe5bfb
Zusatzinformation 3:
d6a2
Zusatzinformation 4:
d6a243b4406c73f9491da3cd7a9440ae

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/programs-crash-erro r-fault-module-kernelbasedll/9fe5d2e7-79d0-42c1-b8dc-51ed8d70f749

How do I start the Adobe Muse software?

I downloaded the trial and when it finished, a window tells me that I have installed adobe muse. When I click the Adobe Muse link, it just takes me to the Adobe web page (see image below) where I am prompted to download the trial again. The software just reopens the window that says I've installed Adobe Muse.
Am I missing something?

Please use this direct download link to install Adobe Muse:
Win - http://www.adobe.com/go/muse_latest_win
Mac - http://www.adobe.com/go/muse_latest_mac
And here's the available documentation on downloading and launching Muse - http://www.adobekb.com/signing_in_publishing.html.
Thanks,
Vinayak

Adobe Muse page capacity

HI ,
I am working on my page which is full of pictures and different kinds od stuff. The thing is that i can not create or delete any more pages or masters.Does Adobe Muse have a max use of space or something ? Because every time I try to make a new one or delete a page the program says "not responding".
Since i started adding here lots of pictures , it started working really slow.And now it does not even work.I tried it on the 3 computers. Still the same thing.
Coul you help me how to fix it ? Thank You !

Hi
This can happen when Muse is not able to use required memory of system used, as in case where other applications are also running on same time thus using computers memory or system using memory allocation for different process threads etc,
Please try to Open only Muse and then check.
Also if you have a large site, try to optimize the contents so that it should not use maximum space and memory to run , try to split up pages so that a single page should not load up with maximum contents.
This would help you :
http://tv.adobe.com/watch/learn-adobe-muse-cc/optimizing-graphics-assets-in-muse/
Thanks,
Sanjit

Adobe Muse keeps Freezing

I have tried to uninstall then install Adobe Muse several times thinking that this would solve the problem but every time I open Muse, it starts fine. When I try to Open a file, even creating a new one, it begins to Load then ends up Not Responding. I have tried waiting for up to 10 minutes and when it doesn't respond I Force Quit.
I'm running a Macbook Pro, Late 2013 model and every other program is working fine but Muse.
Any help would be greatly appreciated.

Folks, I over the weekend I had e-mailed my latest Muse file to Marc who is a Quality Engineer on the Muse Team. He promptly replied to me with a work-around for this blinking/freezing issue. He must've dug through the code in my file because the one I sent him would've still been blinking & flashing and would've froze up on him right after opening my Muse file. Anyway, he managed to get in there and the work-around solution he came up with was to:
TURN OFF THE "THUMBNAIL" CHECKBOX,
he says this is what seems to be causing Muse to freeze up. So hopefully this advice will help anyone out right now who is using Muse CC 2014 until Marc and his team can produce a fix for this in a future update to the Muse CC 2014 software.
ADOBE: Keep up the great work and please keep our Muse community informed about any known issues and work-arounds, i'll be looking for these on the "Adobe Muse CC / Top Issues" site page (ehem, might be good to post THIS work-around there).
THANKS MARC !!

Adobe Muse cc starts as a Testversion

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