Adobe Muse crashes on opening
Just pulled the Adobe Cloud trigger and regret already. Just purchased the Adobe Cloud subscription and downloaded the Muse update. Can't even open the program! It crashes every time I try to open it! All references to this on Abobe Support have been removed! And I only get 2 free technical support calls for all of these programs that also may crash?! About to cancel.
I downloaded a Trial of Muse and it crashes on startup as well. Not very impressed.
Details from crash report:
Process: Adobe Muse [590]
Path: /Applications/Adobe Muse.app/Contents/MacOS/Adobe Muse
Identifier: AdobeMuse
Version: 2.0.945 (???)
Code Type: X86 (Native)
Parent Process: launchd [309]
Date/Time: 2012-09-04 18:12:07.755 -0400
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 405062 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 240 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: B0EA16B2-EB3A-4C31-B13C-9ACF94DE5336
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000004d2d4275
VM Regions Near 0x4d2d4275:
mapped file 0000000012050000-0000000012d91000 [ 13.3M] r--/rwx SM=COW /System/Library/Fonts/LastResort.ttf
-->
__TEXT 000000008fe2b000-000000008fe5e000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc_msgSend() selector name: isEqual:
objc[590]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 ??? 0x0bc0fc15 0 + 197196821
1 ??? 0x0e5953ee 0 + 240735214
2 ??? 0x0e64574c 0 + 241456972
3 com.adobe.AIR 0x02c49233 0x27a5000 + 4866611
4 com.adobe.AIR 0x02c445ef 0x27a5000 + 4847087
5 com.adobe.AIR 0x02c48e0f 0x27a5000 + 4865551
6 com.adobe.AIR 0x02d7bc2e 0x27a5000 + 6122542
7 com.adobe.AIR 0x02aba7ad 0x27a5000 + 3233709
8 com.adobe.AIR 0x02ab99e2 0x27a5000 + 3230178
9 ??? 0x085a55a4 0 + 140137892
10 ??? 0x0b86d46e 0 + 193385582
11 ??? 0x0ba63081 0 + 195440769
12 ??? 0x0bb8f9ec 0 + 196671980
13 ??? 0x0bc55ae0 0 + 197483232
14 ??? 0x0bc1922a 0 + 197235242
15 ??? 0x0bc149b8 0 + 197216696
16 ??? 0x0bc14d07 0 + 197217543
17 ??? 0x0bc170bc 0 + 197226684
18 ??? 0x0bc17a55 0 + 197229141
19 ??? 0x0bc18cd1 0 + 197233873
20 ??? 0x0bb8fa13 0 + 196672019
21 ??? 0x0bc55ae0 0 + 197483232
22 ??? 0x0bc1922a 0 + 197235242
23 ??? 0x0bc149b8 0 + 197216696
24 ??? 0x0bc14d07 0 + 197217543
25 ??? 0x0bc170bc 0 + 197226684
26 ??? 0x0bc17a55 0 + 197229141
27 ??? 0x0bc18cd1 0 + 197233873
28 ??? 0x0bb8fa13 0 + 196672019
29 ??? 0x0bc55ae0 0 + 197483232
30 ??? 0x0bc1922a 0 + 197235242
31 ??? 0x0bc149b8 0 + 197216696
32 ??? 0x0bc14d07 0 + 197217543
33 ??? 0x0bc170bc 0 + 197226684
34 ??? 0x0bc17a55 0 + 197229141
35 ??? 0x0bc18cd1 0 + 197233873
36 ??? 0x0bb8fa13 0 + 196672019
37 ??? 0x0bc55ae0 0 + 197483232
38 ??? 0x0bc1922a 0 + 197235242
39 ??? 0x0bc149b8 0 + 197216696
40 ??? 0x0bc14d07 0 + 197217543
41 ??? 0x0bc170bc 0 + 197226684
42 ??? 0x0bc17a55 0 + 197229141
43 ??? 0x0bc18cd1 0 + 197233873
44 ??? 0x0bb8fa13 0 + 196672019
45 ??? 0x0bd8f70f 0 + 198768399
46 com.adobe.AIR 0x02ab8e8d 0x27a5000 + 3227277
47 com.adobe.AIR 0x02ab9937 0x27a5000 + 3230007
48 ??? 0x0bc1922a 0 + 197235242
49 ??? 0x0bb83847 0 + 196622407
50 ??? 0x0bb8ab90 0 + 196651920
51 ??? 0x0bb8b383 0 + 196653955
52 ??? 0x0bb8b580 0 + 196654464
53 ??? 0x0bb8b667 0 + 196654695
54 ??? 0x0bb8fa13 0 + 196672019
55 ??? 0x0bc55ae0 0 + 197483232
56 ??? 0x0bc1922a 0 + 197235242
57 ??? 0x0bc149b8 0 + 197216696
58 ??? 0x0bc14d07 0 + 197217543
59 ??? 0x0bc170bc 0 + 197226684
60 ??? 0x0bc17a55 0 + 197229141
61 ??? 0x0bc18cd1 0 + 197233873
62 ??? 0x0bb8fa13 0 + 196672019
63 ??? 0x0c0b7023 0 + 202076195
64 ??? 0x0bc940a0 0 + 197738656
65 ??? 0x0bfa016f 0 + 200933743
66 ??? 0x0bfa0258 0 + 200933976
67 com.adobe.AIR 0x02ab8e8d 0x27a5000 + 3227277
68 com.adobe.AIR 0x02ab9937 0x27a5000 + 3230007
69 ??? 0x0bc1922a 0 + 197235242
70 ??? 0x0bc149b8 0 + 197216696
71 ??? 0x0bc14d07 0 + 197217543
72 ??? 0x0bc170bc 0 + 197226684
73 ??? 0x0ce4d3f2 0 + 216323058
74 ??? 0x0ceb3a14 0 + 216742420
75 ??? 0x0ceb3f60 0 + 216743776
76 ??? 0x0bc94540 0 + 197739840
77 ??? 0x0b1d7200 0 + 186479104
78 ??? 0x0b1e310b 0 + 186528011
79 ??? 0x0d33b165 0 + 221491557
80 ??? 0x0d33fb30 0 + 221510448
81 ??? 0x0cec3bb5 0 + 216808373
82 ??? 0x0d33fd68 0 + 221511016
83 com.adobe.AIR 0x02ab8e8d 0x27a5000 + 3227277
84 com.adobe.AIR 0x02ab9937 0x27a5000 + 3230007
85 com.adobe.AIR 0x02c49233 0x27a5000 + 4866611
86 com.adobe.AIR 0x02c4432b 0x27a5000 + 4846379
87 com.adobe.AIR 0x02c48e0f 0x27a5000 + 4865551
88 com.adobe.AIR 0x02d7bc2e 0x27a5000 + 6122542
89 com.adobe.AIR 0x02aba7ad 0x27a5000 + 3233709
90 com.adobe.AIR 0x02ab99e2 0x27a5000 + 3230178
91 ??? 0x085a55a4 0 + 140137892
92 ??? 0x0d3411a8 0 + 221516200
93 ??? 0x0d3413ad 0 + 221516717
94 ??? 0x0d3419c0 0 + 221518272
95 ??? 0x0d342435 0 + 221520949
96 ??? 0x0d342e58 0 + 221523544
97 com.adobe.AIR 0x02ab8e8d 0x27a5000 + 3227277
98 com.adobe.AIR 0x02ab9937 0x27a5000 + 3230007
99 com.adobe.AIR 0x02c49233 0x27a5000 + 4866611
100 com.adobe.AIR 0x02c4432b 0x27a5000 + 4846379
101 com.adobe.AIR 0x02c48e0f 0x27a5000 + 4865551
102 com.adobe.AIR 0x02d7bc2e 0x27a5000 + 6122542
103 com.adobe.AIR 0x02aba7ad 0x27a5000 + 3233709
104 com.adobe.AIR 0x02ab99e2 0x27a5000 + 3230178
105 ??? 0x085a55a4 0 + 140137892
106 ??? 0x0d230442 0 + 220398658
107 com.adobe.AIR 0x02ab8e8d 0x27a5000 + 3227277
108 com.adobe.AIR 0x02ab9937 0x27a5000 + 3230007
109 com.adobe.AIR 0x02c49233 0x27a5000 + 4866611
110 com.adobe.AIR 0x02c4432b 0x27a5000 + 4846379
111 com.adobe.AIR 0x02c48e0f 0x27a5000 + 4865551
112 com.adobe.AIR 0x02d7bc2e 0x27a5000 + 6122542
113 com.adobe.AIR 0x02aba7ad 0x27a5000 + 3233709
114 com.adobe.AIR 0x02ab99e2 0x27a5000 + 3230178
115 ??? 0x085a55a4 0 + 140137892
116 ??? 0x0d3227a8 0 + 221390760
117 com.adobe.AIR 0x02ab8e8d 0x27a5000 + 3227277
118 com.adobe.AIR 0x02ab9937 0x27a5000 + 3230007
119 com.adobe.AIR 0x02c49233 0x27a5000 + 4866611
120 com.adobe.AIR 0x02c4432b 0x27a5000 + 4846379
121 com.adobe.AIR 0x02c3ddbf 0x27a5000 + 4820415
122 com.adobe.AIR 0x02c3ddfa 0x27a5000 + 4820474
123 com.adobe.AIR 0x02c48434 0x27a5000 + 4863028
124 com.adobe.AIR 0x0300b4f1 0x27a5000 + 8807665
125 com.adobe.AIR 0x02f4a66e 0x27a5000 + 8017518
126 com.adobe.AIR 0x03053ade FREGetArrayElementAt + 283334
127 com.apple.CoreFoundation 0x9caa8d11 -[NSObject performSelector:withObject:] + 65
128 com.apple.Foundation 0x95ea5e0c __NSThreadPerformPerform + 503
129 com.apple.CoreFoundation 0x9ca2013f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
130 com.apple.CoreFoundation 0x9ca1faf6 __CFRunLoopDoSources0 + 246
131 com.apple.CoreFoundation 0x9ca499c8 __CFRunLoopRun + 1112
132 com.apple.CoreFoundation 0x9ca491dc CFRunLoopRunSpecific + 332
133 com.apple.CoreFoundation 0x9ca49088 CFRunLoopRunInMode + 120
134 com.apple.HIToolbox 0x97ada723 RunCurrentEventLoopInMode + 318
135 com.apple.HIToolbox 0x97ae1a8b ReceiveNextEventCommon + 381
136 com.apple.HIToolbox 0x97ae18fa BlockUntilNextEventMatchingListInMode + 88
137 com.apple.AppKit 0x931ad0d8 _DPSNextEvent + 678
138 com.apple.AppKit 0x931ac942 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
139 com.apple.AppKit 0x931a8cb1 -[NSApplication run] + 911
140 com.adobe.AIR 0x027adfca 0x27a5000 + 36810
141 com.adobe.AIR 0x027ae310 0x27a5000 + 37648
142 com.apple.CoreFoundation 0x9caa8d11 -[NSObject performSelector:withObject:] + 65
143 AdobeMuse 0x00002f1f start + 2587
144 AdobeMuse 0x0000253a start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x99f8b90a kevent + 10
1 libdispatch.dylib 0x92de1e10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x92de085f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x99f8b02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97f7cccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97f7e6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x99f8b02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97f7cccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97f7e6fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x99f8a83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97f7ee21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97f2f42c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d6edf3 0x27a5000 + 6069747
4 com.adobe.AIR 0x02ba5524 0x27a5000 + 4195620
5 com.adobe.AIR 0x02d6ef0d 0x27a5000 + 6070029
6 com.adobe.AIR 0x02d6ef87 0x27a5000 + 6070151
7 com.adobe.AIR 0x02d6f022 0x27a5000 + 6070306
8 libsystem_c.dylib 0x97f7aed9 _pthread_start + 335
9 libsystem_c.dylib 0x97f7e6de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x99f8a83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97f7ee21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97f2f42c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d6edf3 0x27a5000 + 6069747
4 com.adobe.AIR 0x02ba5524 0x27a5000 + 4195620
5 com.adobe.AIR 0x02d6ef0d 0x27a5000 + 6070029
6 com.adobe.AIR 0x02d6ef87 0x27a5000 + 6070151
7 com.adobe.AIR 0x02d6f022 0x27a5000 + 6070306
8 libsystem_c.dylib 0x97f7aed9 _pthread_start + 335
9 libsystem_c.dylib 0x97f7e6de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x99f8abb2 __semwait_signal + 10
1 libsystem_c.dylib 0x97f2f7b9 nanosleep$UNIX2003 + 187
2 com.adobe.AIR 0x02d6ee9e 0x27a5000 + 6069918
3 com.adobe.AIR 0x02bfa987 0x27a5000 + 4544903
4 com.adobe.AIR 0x02bfa9a4 0x27a5000 + 4544932
5 com.adobe.AIR 0x02d6ef0d 0x27a5000 + 6070029
6 com.adobe.AIR 0x02d6ef87 0x27a5000 + 6070151
7 com.adobe.AIR 0x02d6f022 0x27a5000 + 6070306
8 libsystem_c.dylib 0x97f7aed9 _pthread_start + 335
9 libsystem_c.dylib 0x97f7e6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x99f8a83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97f7ee21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97f2f3e0 pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.AIR 0x02d6ee1f 0x27a5000 + 6069791
4 com.adobe.AIR 0x02db81ec 0x27a5000 + 6369772
5 com.adobe.AIR 0x02d6ef0d 0x27a5000 + 6070029
6 com.adobe.AIR 0x02d6ef87 0x27a5000 + 6070151
7 com.adobe.AIR 0x02d6f022 0x27a5000 + 6070306
8 libsystem_c.dylib 0x97f7aed9 _pthread_start + 335
9 libsystem_c.dylib 0x97f7e6de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x99f8b02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97f7cccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97f7e6fe start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib 0x99f8a83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97f7ee21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97f2f3e0 pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.AIR 0x02d6ee1f 0x27a5000 + 6069791
4 com.adobe.AIR 0x02f45519 0x27a5000 + 7996697
5 com.adobe.AIR 0x02d6ef0d 0x27a5000 + 6070029
6 com.adobe.AIR 0x02d6ef87 0x27a5000 + 6070151
7 com.adobe.AIR 0x02d6f022 0x27a5000 + 6070306
8 libsystem_c.dylib 0x97f7aed9 _pthread_start + 335
9 libsystem_c.dylib 0x97f7e6de thread_start + 34
Thread 10:: JavaScriptCore: FastMalloc scavenger
0 libsystem_kernel.dylib 0x99f8a83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97f7ee21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97f2f42c pthread_cond_wait$UNIX2003 + 71
3 WebKit.dylib 0x0c4088c3 WebKitGetAPI + 1401461
4 WebKit.dylib 0x0c408931 WebKitGetAPI + 1401571
5 libsystem_c.dylib 0x97f7aed9 _pthread_start + 335
6 libsystem_c.dylib 0x97f7e6de thread_start + 34
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x99f88c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x99f881f6 mach_msg + 70
2 com.apple.CoreFoundation 0x9ca409da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x9ca49b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x9ca491dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x9ca49088 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x95ebd0c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
7 com.apple.Foundation 0x95eb0e25 -[NSThread main] + 45
8 com.apple.Foundation 0x95eb0dd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x97f7aed9 _pthread_start + 335
10 libsystem_c.dylib 0x97f7e6de thread_start + 34
Thread 12:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x99f8ab42 __select + 10
1 com.apple.CoreFoundation 0x9ca97e15 __CFSocketManager + 1557
2 libsystem_c.dylib 0x97f7aed9 _pthread_start + 335
3 libsystem_c.dylib 0x97f7e6de thread_start + 34
Thread 13 Crashed:
0 libobjc.A.dylib 0x96e7dd47 objc_msgSend + 23
1 com.apple.CoreFoundation 0x9ca1d2da CFEqual + 154
2 libFontRegistry.dylib 0x9b229ddc TRequestCacheNode::operator==(TRequestCacheNode const&) + 58
3 libFontRegistry.dylib 0x9b1fbf10 TLRUCacheImp<TRequestCacheNode, 40ul>::FindNode(TRequestCacheNode const&) + 78
4 libFontRegistry.dylib 0x9b1fbdf8 TRequestCache::CopyResultForRequest(void const*, unsigned int) + 58
5 libFontRegistry.dylib 0x9b217b3f TGlobalFontRegistry::CopyFontForName(__CFString const*, TFontQueryOptions const&) const + 45
6 libFontRegistry.dylib 0x9b1fbab5 XTCopyFontWithName + 145
7 com.apple.CoreText 0x971c3fba TXTypeRegistry::CopyFontWithName(__CFString const*, unsigned int, unsigned int) const + 34
8 com.apple.CoreText 0x971c3889 TDescriptorSource::CopyFontDescriptorPerPostscriptName(__CFString const*, unsigned long, bool) const + 281
9 com.apple.CoreText 0x971c34ba TFont::InitDescriptor(__CFString const*, unsigned long) + 180
10 com.apple.CoreText 0x97206381 TFont::TFont(__CFString const*, float, CGAffineTransform const*, unsigned long) + 35
11 com.apple.CoreText 0x971c3323 CTFontCreateWithName + 127
12 fontsFRE 0x0d0b14c3 CTS_FCM_newFontSource_Device + 225
13 fontsFRE 0x0d0b41eb DeviceFourFaceLookup + 149
14 fontsFRE 0x0d0b4c75 fontStoreIteratorCB + 1005
15 fontsFRE 0x0d0b236a fontCallback + 446
16 com.apple.CoreFoundation 0x9ca421a9 CFArrayApplyFunction + 57
17 fontsFRE 0x0d0b219c iterate + 127
18 fontsFRE 0x0d0b484c CTS_TDC_addFonts + 256
19 fontsFRE 0x0d081fc1 initializeHelper(unsigned int) + 277
20 fontsFRE 0x0d082afa boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(unsigned int), boost::_bi::list1<boost::_bi::value<unsigned int> > > >::run() + 24
21 fontsFRE 0x0d0d2eca thread_proxy + 170
22 libsystem_c.dylib 0x97f7aed9 _pthread_start + 335
23 libsystem_c.dylib 0x97f7e6de thread_start + 34
Thread 13 crashed with X86 Thread State (32-bit):
eax: 0x09de3250 ebx: 0x011c06c0 ecx: 0x93af780c edx: 0x4d2d4255
edi: 0x000002bc esi: 0x09de76d0 ebp: 0xb06a94a8 esp: 0xb06a9488
ss: 0x00000023 efl: 0x00010206 eip: 0x96e7dd47 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x4d2d4275
Logical CPU: 1
Binary Images:
0x1000 - 0x6ff7 +AdobeMuse (2.0.945 - ???) <E8A25C3F-05E3-6C64-B536-EBC6007AC9A1> /Applications/Adobe Muse.app/Contents/MacOS/Adobe Muse
0xc0000 - 0xc4ffb com.apple.audio.AudioIPCPlugIn (1.2.2 - 1.2.2) <E6982BB2-BEC8-3232-989D-B3D5B26AE0DF> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
0xc9000 - 0xcefff com.apple.audio.AppleHDAHALPlugIn (2.2.0 - 2.2.0f3) <BAD1E0E6-10E6-342C-BEB8-B1706F0CE2CF> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x27a5000 - 0x3a09fc7 +com.adobe.AIR (??? - 3.4.0.2540) <11567339-FA74-65ED-2F8A-E46D71851365> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x4943000 - 0x4973ff7 com.apple.security.csparser (3.0 - 55148.1) <D8A32EAC-759E-3901-ACBC-AF3D61E10F0B> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/MacOS/cspa rser
0x9a55000 - 0x9a59ffb libFontRegistryUI.dylib (??? - ???) <D57C050B-411F-3481-BFFA-775EDCAA1D37> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc es/libFontRegistryUI.dylib
0xc2ac000 - 0xc8acfeb +WebKit.dylib (??? - ???) <49C569A9-7528-5421-8BA0-C733EC2700B6> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib
0xcc38000 - 0xcc3bfff +com.adobe.OOBELibANE (1.0 - 1) <6D08A230-3A14-87BA-B55E-71AE1BEBDA8F> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.oobelib.extensions/META-INF /ANE/MacOS-x86/OOBELibANE.framework/OOBELibANE
0xd080000 - 0xd103ff7 +fontsFRE (??? - ???) <853CB9FC-D096-3B6D-BD4B-0EB1214B83FF> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.cts.NativeExtension/META-IN F/ANE/MacOS-x86/fontsFRE.framework/fontsFRE
0xd166000 - 0xd1a8ff3 +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1687) <067505C1-2DF6-3310-9239-24E663C39EF0> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.cts.NativeExtension/META-IN F/ANE/MacOS-x86/LogSession.framework/Versions/A/LogSession
0xd40d000 - 0xd47ffef +adobe_caps.dylib (??? - ???) <E4ADECD5-05B4-E78B-09D8-E45FD640E84D> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.oobelib.extensions/META-INF /ANE/MacOS-x86/OOBELibANE.framework/Versions/A/Libraries/adobe_caps.dylib
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0x97947000 - 0x9795bff7 com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
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0x97ad8000 - 0x97e1eff3 com.apple.HIToolbox (1.9 - ???) <409E6397-0DCB-3431-9CCC-368317C62545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
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0x986e7000 - 0x989aafff com.apple.security (7.0 - 55148.1) <77754898-4FCD-3CA3-9339-F1058C852806> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x992da000 - 0x992e3ffc com.apple.DisplayServicesFW (2.5.4 - 323.3) <820C4B45-814A-3101-A1FA-044CA6D2FBC8> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x992e4000 - 0x992e5fff libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
0x99366000 - 0x9975affb com.apple.VideoToolbox (1.0 - 705.78) <BE955448-F79F-3136-A4AF-6EDBAFEDD9C2> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x99762000 - 0x99791ff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
0x99792000 - 0x997aeffc libPng.dylib (??? - ???) <75F41C08-E187-354C-8115-79387F57FC2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x99910000 - 0x9996efff com.apple.coreui (1.2.2 - 165.10) <C6B099D6-7F02-3971-99B9-E415308959CF> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9996f000 - 0x99c71fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <9692D838-85A5-32C1-B7FB-7C141FFC2557> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x99c72000 - 0x99cb2ff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x99d00000 - 0x99d37fef com.apple.DebugSymbols (2.1 - 87) <EB951B78-31A5-379F-AFA1-B5C9A7BB3D23> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x99d41000 - 0x99d45ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x99d46000 - 0x99f6fffb com.apple.QuartzComposer (5.0 - 236.7) <1504F5A4-FF1A-365E-9E01-30410C561C2C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x99f72000 - 0x99f90ff7 libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <3705DE40-E00F-3E37-ADB0-D4AE5F9950F5> /usr/lib/system/libsystem_kernel.dylib
0x99f91000 - 0x99f99ff3 liblaunch.dylib (392.38.0 - compatibility 1.0.0) <D7F6E875-263A-37B5-B403-53F76710538C> /usr/lib/system/liblaunch.dylib
0x99f9a000 - 0x9a036fef com.apple.ink.framework (1.4 - 110) <1A3E2916-60C1-3AC1-86BF-202F6567B228> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x9a037000 - 0x9a03affc libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
0x9a03b000 - 0x9a07dff7 com.apple.CoreMedia (1.0 - 705.78) <D88AC852-8844-3B73-81C8-DF605F00AB40> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9a07e000 - 0x9a0a8ff1 com.apple.CoreServicesInternal (113.17 - 113.17) <41979516-2F26-3707-A6CA-7A95A1B0D963> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x9a0a9000 - 0x9a10dfff com.apple.framework.IOKit (2.0 - ???) <88D60E59-430D-35B8-B1E9-F5138301AEF9> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9a10e000 - 0x9a10ffff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x9a144000 - 0x9a144fff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9a190000 - 0x9a250ffb com.apple.ColorSync (4.7.4 - 4.7.4) <0A68AF35-15DF-3A0A-9B17-70CE2A106A6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x9a297000 - 0x9a3a6fff com.apple.DesktopServices (1.6.3 - 1.6.3) <18CAAA9E-7065-3FF7-ACFE-CDB60E5426A2> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9a3a7000 - 0x9a3aaffb com.apple.help (1.3.2 - 42) <DDCEBA10-5CDE-3ED2-A52F-5CD5A0632CA2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x9a3bc000 - 0x9a3fcff7 libauto.dylib (??? - ???) <984C81BE-FA1C-3228-8F7E-2965E7E5EB85> /usr/lib/libauto.dylib
0x9a40c000 - 0x9a40dff7 libquarantine.dylib (36.6.0 - compatibility 1.0.0) <600909D9-BD75-386E-8D3E-7CBD29079DF3> /usr/lib/system/libquarantine.dylib
0x9a467000 - 0x9a4f4fe7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x9a59d000 - 0x9a59dff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x9ab3d000 - 0x9ab4dfff com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
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Process:
Adobe Muse CC [48891] Path:
/Applications/Adobe Muse CC 2014/Adobe Muse CC 2014.app/Contents/MacOS/Adobe Muse CC Identifier:
com.adobe.Muse.application Version:
2014.0.1 (2014.0.1.30) Code Type:
X86-64 (Native) Parent Process: launchd [191] Responsible:
Adobe Muse CC [48891] User ID:
501 Date/Time:
2014-08-11 16:56:39.270 +0200 OS Version:
Mac OS X 10.9.4 (13E28) Report Version: 11 Anonymous UUID: EF891238-E1EC-DC89-4C2A-86754786E248 Sleep/Wake UUID: 450C0CD7-3EAF-4A60-B879-6415AEF6565D Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: abort() called Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib
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0x000000013213bfd0 0 + 5135122384 19 ???
0x000000013213bfd0 0 + 5135122384 20 ???
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0x0000000109b3b5cd MuseDOMObjectObj::CallMethod(MuseAtom const&, MuseASArgs const&) + 189 47 com.adobe.Muse.application
0x0000000109b39d0c MuseDOMExtensionObj::APEObjectInvokeMethod(Opaque_APEPlayer*, void*, void*, APEOpaqueAtom*, unsigned int, APEOpaqueAtom* const*) + 348 48 com.adobe.ape.engine
0x0000000110ee9d99 avmplus::APXHostObject::__call(avmplus::String*, avmplus::ArrayObject*) const + 265 (APXHostObjectGlue.cpp:531) 49 com.adobe.ape.engine
0x00000001116424a4 avmplus::BaseExecMgr::debugEnterExitWrapper32(avmplus::MethodEnv*, int, unsigned int*) + 68 (exec.cpp:431) 50 ???
0x000000012abab5c4 0 + 5011846596 51 ???
0x000000012abab907 0 + 5011847431 52 ???
0x000000012acc1482 0 + 5012984962 53 ???
0x0000000127727993 0 + 4956780947 54 com.adobe.ape.engine
0x0000000110fc19d8 avmplus::EventDispatcherObject::DoDispatchEvent(avmplus::EventObject*, avmplus::PlayerAvmCore*, bool) + 648 (Exception.h:184) 55 com.adobe.ape.engine
0x0000000110fc4e78 avmplus::EventDispatcherObject::DispatchGlobalBaseEvent(avmplus::String*, avmplus::ScriptObject*) + 360 (Exception.h:184) 56 com.adobe.ape.engine
0x000000011116520a avmplus::PlayerAvmCore::OnEnterFrame(avmplus::StageObject*) + 1130 (PlayerAvmCore.cpp:1369) 57 com.adobe.ape.engine
0x000000011130fe29 CorePlayer::DoPlay_DoFrame() + 425 (splayer.cpp:12150) 58 com.adobe.ape.engine
0x0000000111310443 CorePlayer::DoPlay(bool, bool) + 579 (splayer.cpp:12628) 59 com.adobe.ape.engine
0x000000011134af9f PlatformPlayer::DoTick() + 463 (swfl_macplayer.mm:2267) 60 com.apple.CoreFoundation
0x00007fff901a95b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 61 com.apple.CoreFoundation
0x00007fff9019ac62 __CFRunLoopDoSources0 + 242 62 com.apple.CoreFoundation
0x00007fff9019a3ef __CFRunLoopRun + 831 63 com.apple.CoreFoundation
0x00007fff90199e75 CFRunLoopRunSpecific + 309 64 com.apple.HIToolbox
0x00007fff8d371a0d RunCurrentEventLoopInMode + 226 65 com.apple.HIToolbox
0x00007fff8d3717b7 ReceiveNextEventCommon + 479 66 com.apple.HIToolbox
0x00007fff8d3715bc _BlockUntilNextEventMatchingListInModeWithFilter + 65 67 com.apple.AppKit
0x00007fff86c7e24e _DPSNextEvent + 1434 68 com.apple.AppKit
0x00007fff86c7d89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 69 com.apple.AppKit
0x00007fff86c7199c -[NSApplication run] + 553 70 com.adobe.exo.framework
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0x0000000109b16a88 MuseApp::RunEventLoop() + 24 72 com.adobe.Muse.application
0x0000000109b10d3a main + 330 73 com.adobe.Muse.application
0x0000000109b10bb4 start + 52 Thread 1:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib
0x00007fff8f731662 kevent64 + 10 1 libdispatch.dylib
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0x00007fff913a6136 _dispatch_mgr_thread + 52 Thread 2: 0 libsystem_kernel.dylib
0x00007fff8f730716 __psynch_cvwait + 10 1 libsystem_pthread.dylib
0x00007fff8f73fc3b _pthread_cond_wait + 727 2 com.adobe.ape.engine
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0x0000000110ef8421 BGThreadFunc(void -
Every time I attempt to publish, export, or preview my Muse site, the program crashes. It's a very small file size right now (2,432 KB) and I'm using the latest version of Adobe Muse CC 2014.
Your assistance is appreciated, thank you.I'm working with Adobe Muse 2014 for PC. I can preview, but not export or publish. New sites, and my other sites publish/export fine. It's just something with this one, and I have no idea what it could be. The full error reads:
Adobe Muse CC has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I attempted to insert a jpeg of the error to this message, however I received an additional error "We had a problem uploading your image. Please make sure the image is smaller than 8.7890625 MB and try again."The image is only 67.9 kb, sized at 680 x 358px...
Thank you for your assistance! -
Adobe Muse Crashing when i'm saving
I created a site in the newest version of Adobe Muse CC 2014, but when i will save my project, the application crashes.
Here is the error messageCould you please send us the .muse file at [email protected] along with a link to this thread? If the file is larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. Thanks.
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Muse crashes upon opening - worked fine yesterday -- guess i'm not working today either :-/
uninstalled, restarted, and reinstalled - still no bueno
all other installed CC14 apps open no problem
maybe it'll work tomorrow..
anyone else having issues?If you're continuing to be unable to launch Muse and no error dialog appears, please rename the following two folders:
%appdata%\com.adobe.AdobeMuseCC.2014.0
%appdata%\Adobe\Adobe Muse CC
"%appdata%" is a shortcut that when entered at the top of a File Explorer window will go directly to the hidden AppData Roaming folder for your account on the computer.
If you're able to launch after renaming these folders PLEASE send us the renamed folders at [email protected] along with a link to this thread for context.
If you are unable to launch Muse and an error dialog is displayed, please provide a screenshot of the error in a reply here on the forum.
If after renaming these folders you still cannot launch and no errors are displayed, please report that here and we'll provide additional instructions. Thanks.
Re: Adobe Muse 2014 won't open at all. -
Adobe Muse crashing in Yosemite
Hi, I have just installed Muse 2012.2 in my Mac with Yosemite.
But when I star the app, it crashes.
This is the error:
Assertion failed in file "/Users/erato/Workspace/workspace/Build_Blob_Mac/dvaapp/Muse/project/mac/../../src/MuseIM SConnector.cpp" at line 854: fUserEmailId==dvacore::utility::UTF8to16(emailID)
user id mismatch
Thanks,
MarceloPlease see Re: Muse Crashes - Where's the Love? App Launch Failures & Database Errors
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Adobe CS6 crashes after opening a file authored in CC but saved in CS6 format
I generally create my project assignments for school on the Mac side of my computer (10.9) using Adobe CC 17.1 (latest version). However, if I am not done, and need to do my normal job, I just bootcamp over to Windows 7, and use CC there to finish the job.
I then save the AI file in CS6 format via CC, and submit it to my instructor. However, in both instances (both projects I submitted tha were converted to CS6), they wouldn't open on my instructors Mac CS6 client. No error showed up, nothing froze, Adobe CS6 just showed the splash screen, then closed. Nothing else. She was able to view them in another reader, but of course, that causes issues.
Normally the workflow is like this:
My Mac (10.9): Open CC Illustrator, and design the work.
My Windows 7 (Bootcamp): Open saved CC AI file and continue work.
------(same system): Save CC AI file as CS6 (on windows or mac, either one has producted this result)
Submit to instructor.
Instructor opens on CS6 on her Mac, and it just will not open.
I am wondering if perhaps there is a conversion issue between CC on Mac side, and opening it on CC windows side, and then saving it.
I may have more information, assuming my instructor provides some more details about her mac, etc. But, right now, that's all I have.Is there anything in Event viewer that might provide a clue? Are you using the same font manager/font server on all systems that you tried to open the file? Any possibility of trying to open on a Mac, where we might be able to get a real crash report? (I'm on Windows as well.) :( Try setting the prefs to not check links on open and see if that makes a difference, and uninstall any font activation plugin if you have one. I don't use a font' manager here -- never found one I thought was any good that I could make work with my system (Font Agent Pro was a candidate, but didn't like my user profiles being on drive D:).
Maybe you are looking for
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