Adobe Muse.exe has encountered a problem and needs to close.

I get this message when trying to open  muse. It happened after an upgrade.
"Adobe Muse.exe has encountered a problem and needs to close.  We are sorry for the inconvenience."
Is there anything I can do?

Please send me ([email protected]) the MuseLog.txt file from your Documents folder.
Then please delete the "MBLStore" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
and delete the "AdobeMuse" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming
Then launch Muse. It will go through the first launch experience of asking for UI language, AdobeID, etc.
Please let me know whether or not that works. Thanks.

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    Hi,
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    try this also
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                                                                                    From:       Peter Grainge <[email protected]>                                                                               
    To:         Debbie Sarig <[email protected]>                                                                               
    Date:       06/18/2009 09:06 AM                                                                               
    Subject:    Adobe RoboHelp 8 has encountered a problem and needs to close.                                                                               
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