Adobe muse membership problem

I have Creative Cloud, paying the student prices for it... I've been using it for a little while and it's worked fine. I recieved an E-Mail yesterday saying that they've taken payment and the next payment date will be January 11th.
Today I tried to open Adobe muse but it said i needed to sign in.. upon signing in, I was told I do not have product, saying I can't access it. The payment is also currently coming out of my bank account.
What can I do?

Hi J. Mckay,
I tested this site on Chrome, Firefox, Safari and Internet Explorer version 11.0.9600.17358 and the site seems to be working fine.
And I believe you are right and this seems to be a browser specific issue and that too some older version of a particular browser possibly IE (older versions).
Can you please confirm any specific browser version?
Also, If at all this issue arises in some older versions of any browser, I would request you to inform your client to update to the latest version of the browser so that the rendering of the content of your site is not adversely impacted.
Regards,
Rohit Nair

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Adobe Muse install problem April 2014 - Errors encountered during installation (7).

ERROR: Third party payload installer InstallAdobeMuse.exe failed with exit code: 7
This is the 3rd time that I have lost my Muse installation. Yes, the app just disappeared. Uninstallers cannot find it. A search cannot locate any files. It just disappeared from my computer. When I attempt to reinstall through CC Desktop App, I get the "ERROR: Third party payload installer InstallAdobeMuse.exe failed with exit code: 7" message. Yes, I was logged in to Adobe during the attempts. I downloaded and used the Adobe cleaner to clean the app but since there is no app, there is nothing to clean. I shut down anti-virus and firewall but won't install. Installation failed at 53%, 80% and 93%. Other apps (Illustrator CC, etc.) work fine. Is this a problem with Windows installer?

Sorry about the humongous text in the previous reply, I guess this forum cannot adjust copied and pasted text. Or, I don't know where the text format options are.
Let me tell you, I am elated! I did go through the instructions in the site you linked to (http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html), and did two things:
In the section named Solution 1, number 3: renamed the AdobePatchFiles to AdobePatchFiles_old. I didn't do any of the others, because I picked a likely culprit out of the 4 actual options listed, and got lucky I guess.
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Next, I went back to CC Desktop and clicked on Muse install and voila, it installed. Now, I just have to see if it gets corrupted again. I hope not. You may see me back in this forum
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Maybe I cab aleady do contact forms..Im I overlooking it?
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Adobe Muse template problem with chrome browser

Hello,
I'm new on adobe muse, and I have a problem with a template that I bought and modified (Purchased on ThemeForest).
The problem is in the view of the template on Chrome, the menu moves continuously and disappears (or is doubled).
This is the site:
Http://1pagego.com
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Hi Andrew,
It looks like a bug in chrome. Though the issue is a bit different in this forum post, but can be related. http://forums.adobe.com/message/6188784#6188784
Regards,
Aish

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Hello,
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I have built a website in Adobe Muse. My client is complaining that when she resizes the home page the footer slides up under the video widget. I have tested the site on Chrome, Firefox and Safari and its working fine for me. I have tested the site on several people and have a mixed response. Some see the footer slide up under the widget and others don't. I think it must be a browser issue, but how do I fix it?
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Hi J. Mckay,
I tested this site on Chrome, Firefox, Safari and Internet Explorer version 11.0.9600.17358 and the site seems to be working fine.
And I believe you are right and this seems to be a browser specific issue and that too some older version of a particular browser possibly IE (older versions).
Can you please confirm any specific browser version?
Also, If at all this issue arises in some older versions of any browser, I would request you to inform your client to update to the latest version of the browser so that the rendering of the content of your site is not adversely impacted.
Regards,
Rohit Nair

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Hello !
I was wondering if you could help me.
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Hello,
Looks like you're referring to URL masking. If that is so, this can be done using CNames. If the site is hosted in Business catalyst, you can create cnames in the site settings -> site domains section of your site.
About the text issue, check if the below posts are related:
http://forums.adobe.com/message/6152343
https://forums.adobe.com/message/6123804
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Please send me ([email protected]) the MuseLog.txt file from your Documents folder.
Then please delete the "MBLStore" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
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on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming
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With an Adobe Muse subscription, you get BC website hosting for 1 webBasics site. With a subscription to the creative cloud, hosting for 5 webBasics sites are included.
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Amen, same thing for me this is a big bug and leaves all the Muse users scatching their heads. Adobe is pretty arrogant about Muse users, they are targeted for abuse.

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Recientemente tengo un problema con el adobe muse 7.2 en el mac!
cuando intento colocar un menu horizontal o vertical este no aparece completo, solo aparece un boton del menu y no me deja agragar mas,
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ya instale y reinstale muchas veces pero el problema persiste a que se puede deber o que debo hacer para instalarlo en limpio de nuevo.
agraesco su ayuda
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Hola!
1) En tu desarrollo has generado solo la pagina home? o tienes más páginas asociadas al sitio? Muse genera los items del menú de forma automática, si lo quieres hacer de forma manual, selecciona el menú y pulsa el triangulo azul que aparece luego de seleccionar, ahí esta la opción de crear el menú de forma manual!
2) Lo mismo de arriba, revisa si tienes la opción activada y en la paleta del menu de "states" revisa que el las propiedades del estado activo no sea el mismo que el de estado normal!
Estoy pendiente!

Adobe muse membership problem

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