Adobe Muse Problems

Hello,
I recently a couple days ago installed Adobe Muse via Creative cloud the trial version because i wanted to try it out, and then when i clicked to open it for the first time it asked me if i wanted to update the program
given that i only downloaded it the other day i found that wierd, but i up dated it then it crashed and now when i click on it i get a message saying to re install the program or contact for assistance. Now in Creative cloud
it says that my Muse is " Up to Date ' and i dont get an option to unistall it or re-install it.
If anyone can help me out ! id appreciate it thanks.....

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

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Adobe AIR problems keeping Muse from installing - Can't install, uninstall or fix AIR

I'm on a iMac 27 inch running 10.9.2. Believe it or not I've been all over the place and back for 2 days.
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/Applications/Utilities/Adobe AIR Application Installer.app
/Applications/Utilities/Adobe AIR Uninstaller.app
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Sorry, an error has occurred.
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Adobe AIR is currently not installed
Installing version 4.0.0.1390
2014-03-25 16:12:57.984 Adobe AIR Installer[1049:507] CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
2014-03-25 16:12:57.984 Adobe AIR Installer[1049:507] CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
failed (consult log)
Here is my Adobe AIR Log, can somebody please help me?
Mar 25 12:54:08 Monster-Mac.local Install Adobe Muse[89516]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer
Mar 25 12:54:20 Monster-Mac.local Install Adobe Muse[89516]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer.p7
Mar 25 12:54:21 Monster-Mac.local Install Adobe Muse[89516]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Commandline is: -x1 "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: No installed runtime detected
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Invoking Application Installer for combined install
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: No installed runtime detected
Mar 25 12:54:27 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:27 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 12:54:28 Monster-Mac.local Adobe AIR Application Installer[89526]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: Application signature verified
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: Unpackaging/validation complete
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 12:55:11 Monster-Mac.local Adobe AIR Application Installer[89526]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 12:55:13 Monster-Mac.local Adobe AIR Application Installer[89526]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:55:13 Monster-Mac.local Adobe AIR Application Installer[89526]: Relaunching with elevation
Mar 25 12:55:19 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Application Installer" asn:0x0-227d27b pid:89526 refs=7 @ 0x7fb992813550 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x227f27d pid=89535 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 12:55:19 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Application Installer, psn 0x0-0x227d27b, securitySessionID=0x186a4, err=-13066
Mar 25 12:55:19 Monster-Mac.local authexec[89537]: executing /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: No installed runtime detected
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Application signature verified
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Unpackaging/validation complete
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Starting silent combined runtime and app install.
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.5bt0z7/temp/Versions/Current: Invalid argument
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Rollback complete
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Got an unexpected fatal error while in stateInstalling: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89526]: Elevated install failed: error 2038 Error #2038
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Application Installer end with exit code 7
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Application Installer[89526]: Application Installer end with exit code 7
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Installer[89524]: Subprocess app installer failed (7)
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Installer[89524]: Runtime Installer end with exit code 7
Mar 25 13:02:03 Monster-Mac.local Install Adobe Muse[89620]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer
Mar 25 13:02:15 Monster-Mac.local Install Adobe Muse[89620]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer.p7
Mar 25 13:02:16 Monster-Mac.local Install Adobe Muse[89620]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Commandline is: -x1 "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: No installed runtime detected
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Invoking Application Installer for combined install
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: No installed runtime detected
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:02:20 Monster-Mac.local Adobe AIR Application Installer[89627]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: Application signature verified
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: Unpackaging/validation complete
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:28 Monster-Mac.local Adobe AIR Application Installer[89627]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:02:29 Monster-Mac.local Adobe AIR Application Installer[89627]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:29 Monster-Mac.local Adobe AIR Application Installer[89627]: Relaunching with elevation
Mar 25 13:02:35 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Application Installer" asn:0x0-2298296 pid:89627 refs=7 @ 0x7fb992949790 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x2299297 pid=89630 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:02:35 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Application Installer, psn 0x0-0x2298296, securitySessionID=0x186a4, err=-13066
Mar 25 13:02:35 Monster-Mac.local authexec[89635]: executing /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: No installed runtime detected
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Application signature verified
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Unpackaging/validation complete
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Starting silent combined runtime and app install.
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.w78PmA/temp/Versions/Current: Invalid argument
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Rollback complete
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Got an unexpected fatal error while in stateInstalling: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89627]: Elevated install failed: error 2038 Error #2038
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Application Installer end with exit code 7
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Application Installer[89627]: Application Installer end with exit code 7
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Installer[89625]: Subprocess app installer failed (7)
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Installer[89625]: Runtime Installer end with exit code 7
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Mar 25 13:07:48 Monster-Mac kernel[0]: hfs: mounted Adobe AIR on device disk11s2
Mar 25 13:07:48 Monster-Mac.local mds[38]: (Normal) Volume: volume:0x7fff1a206800 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe AIR
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: Commandline is: -psn_0_36328099
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: No installed runtime detected
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:58 Monster-Mac.local Adobe AIR Installer[89691]: Relaunching with elevation
Mar 25 13:07:58 Monster-Mac.local Adobe AIR Installer[89691]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
Mar 25 13:08:02 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Installer" asn:0x0-22a52a3 pid:89691 refs=7 @ 0x7fb990730330 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x22a62a4 pid=89695 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:08:02 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x22a52a3, securitySessionID=0x186a4, err=-13066
Mar 25 13:08:02 Monster-Mac.local authexec[89699]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Commandline is: -ei
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: No installed runtime detected
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Starting silent runtime install. Installing runtime version 4.0.0.1390
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.RDUdHS/temp/Versions/Current: Invalid argument
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Rollback complete
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89691]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Runtime Installer end with exit code 7
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 13:08:31 Monster-Mac.local Adobe AIR Installer[89691]: Runtime Installer end with exit code 7
Mar 25 13:08:31 Monster-Mac com.apple.launchd.peruser.501[167] ([0x0-0x22a52a3].com.adobe.air.Installer[89691]): Exited with code: 7
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: Commandline is:
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: No installed runtime detected
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:55 Monster-Mac.local Adobe AIR Installer[89848]: Runtime Installer end with exit code 6
Mar 25 13:37:55 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.Installer.3728[89848]): Exited with code: 6
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: Commandline is:
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: No installed runtime detected
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:22 Monster-Mac.local Adobe AIR Installer[89852]: Relaunching with elevation
Mar 25 13:38:22 Monster-Mac.local Adobe AIR Installer[89852]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -ei
Mar 25 13:38:29 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Installer" asn:0x0-22d22d0 pid:89852 refs=7 @ 0x7fb9906d7750 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x22d32d1 pid=89855 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:38:29 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x22d22d0, securitySessionID=0x186a4, err=-13066
Mar 25 13:38:29 Monster-Mac.local authexec[89858]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Commandline is: -ei
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: No installed runtime detected
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Starting silent runtime install. Installing runtime version 3.8.0.1280
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.5xtfEz/temp/Versions/Current: Invalid argument
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Rollback complete
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89852]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Runtime Installer end with exit code 7
Mar 25 13:43:23 Monster-Mac.local Adobe AIR Installer[89852]: Runtime Installer end with exit code 7
Mar 25 13:43:23 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.Installer.3728[89852]): Exited with code: 7
              NSApplicationBundleIdentifier = "com.adobe.air.Installer";
              NSApplicationName = "Adobe AIR Installer";
              NSApplicationPath = "/Applications/Utilities/Adobe AIR Uninstaller.app";
              NSWorkspaceApplicationKey = <NSRunningApplication: 0x610000112bd0 (com.adobe.air.Installer - 89852)>;
Mar 25 13:55:07 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.ApplicationInstaller.46320[89937]): Exited with code: 4
Thank you in advance.

I finally got it to work!
Marydesigns, you may have already this, but this is what worked for me:
From http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html (not sure how i never stumbled across that page during the past few days)
-Using Finder, navigate to your Applications folder and look for a file (not a folder) named "Adobe". If one exists, rename or delete it.
-Open the Terminal application in your Applications/Utilities folder. Run the following commands:
sudo chmod -R ug=rwx,o=rx /Applications/Adobe
sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/
sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/AIR/
sudo chmod -R ug=rwx,o=rx /Users/Shared/Library/Application\ Support/Adobe/
NOTE: Terminal may state that some of these directories don't exist. Don't worry about it. It told me that 2 of them didn't exist, but this process still fixed my problem
-Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the "whoami" command. Replace username with your username in the next command:
1. whoami
2. sudo chown -R username:staff ~/Library/Application\ Support/Adobe/AIR/
Again, Terminal may alert you that this directory doesn't exist. Just ignore it.
Close the Terminal application and rerun the Adobe AIR installer.
That got AIR working. I was then able to install Muse manually (not with Creative Cloud) by downloading it from http://adobe.com/go/muse_latest_mac
Hopefully this works for you!

Adobe Muse install problem April 2014 - Errors encountered during installation (7).

ERROR: Third party payload installer InstallAdobeMuse.exe failed with exit code: 7
This is the 3rd time that I have lost my Muse installation. Yes, the app just disappeared. Uninstallers cannot find it. A search cannot locate any files. It just disappeared from my computer. When I attempt to reinstall through CC Desktop App, I get the "ERROR: Third party payload installer InstallAdobeMuse.exe failed with exit code: 7" message. Yes, I was logged in to Adobe during the attempts. I downloaded and used the Adobe cleaner to clean the app but since there is no app, there is nothing to clean. I shut down anti-virus and firewall but won't install. Installation failed at 53%, 80% and 93%. Other apps (Illustrator CC, etc.) work fine. Is this a problem with Windows installer?

Sorry about the humongous text in the previous reply, I guess this forum cannot adjust copied and pasted text. Or, I don't know where the text format options are.
Let me tell you, I am elated! I did go through the instructions in the site you linked to (http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html), and did two things:
In the section named Solution 1, number 3: renamed the AdobePatchFiles to AdobePatchFiles_old. I didn't do any of the others, because I picked a likely culprit out of the 4 actual options listed, and got lucky I guess.
Next, I found a folder named Adobe Muse in my drive and just deleted the whole puppy. Btw, it was not in the place where I expected it to be (x64 > Adobe > Muse) but in another Adobe folder. I wish apps would stay put in one place and not spread themselves all over the folder structure. Could be a MS problem and not sofware developers, but I don't want to put blame where it doesn't belong.
Next, I went back to CC Desktop and clicked on Muse install and voila, it installed. Now, I just have to see if it gets corrupted again. I hope not. You may see me back in this forum
So, muchos gracias, amigo! You saved the day, no, the month, I should say.

Problem with opening my files in Adobe Muse - error stating it isn't latest version but Adobe CC says it is...

Hi, I downloaded a 30-day trial of Adobe Muse. All was working well. I published the site but it seemed to merge my site with another in Business Catalyst, so I deleted the site in BC. Then when I tried to publish again form Muse, I get 'An unknown authentication error has occurred using your AdobeID'.
I searched online and was advised to uninstall Muse and reinstall. All done fine but when I try to open my muse site file, I get an error stating 'This Adobe Muse file requires a newer version of Adobe Muse. Please update to the latest version'.
Meanwhile my Creative Cloud profile states its the latest version.
Please help. I had considered just signing up and subscribing thinking this may solve problem but am a little wary to do so in case issues are not resolved even then and then I am paying fro an app I cannot use! Any help on this would be greatly appreciated.

Amen, same thing for me this is a big bug and leaves all the Muse users scatching their heads. Adobe is pretty arrogant about Muse users, they are targeted for abuse.

Problem with adobe muse 7.2 in OSX Help Plase

Recientemente tengo un problema con el adobe muse 7.2 en el mac!
cuando intento colocar un menu horizontal o vertical este no aparece completo, solo aparece un boton del menu y no me deja agragar mas,
Lo segundo que le pasa es que no funciona el estado activo para los anclajes, cuando lo previsualizo pareciera que no tuviese esta funcion activada.
ya instale y reinstale muchas veces pero el problema persiste a que se puede deber o que debo hacer para instalarlo en limpio de nuevo.
agraesco su ayuda
sea vertical u horizontal solo me aparece un boton del menu! y no me deja agregar mas..

Hola!
1) En tu desarrollo has generado solo la pagina home? o tienes más páginas asociadas al sitio? Muse genera los items del menú de forma automática, si lo quieres hacer de forma manual, selecciona el menú y pulsa el triangulo azul que aparece luego de seleccionar, ahí esta la opción de crear el menú de forma manual!
2) Lo mismo de arriba, revisa si tienes la opción activada y en la paleta del menu de "states" revisa que el las propiedades del estado activo no sea el mismo que el de estado normal!
Estoy pendiente!

Hi, I'm having problems with viewing a web page created with Adobe Muse CC latest release, I followed the various guides provided by Adobe, but the problem persists. The problem especially concerns the distorted display (the contents do not fit on the pag

Hi, I'm having problems with viewing a web page created with Adobe Muse CC latest release, I followed the various guides provided by Adobe, but the problem persists. The problem especially concerns the distorted display (the contents do not fit on the page, so it suits size automatically) to a mobile web page to be displayed not on a normal browser, but in a WebView.

Hi, I'm having problems with viewing a web page created with Adobe Muse CC latest release, I followed the various guides provided by Adobe, but the problem persists. The problem especially concerns the distorted display (the contents do not fit on the page, so it suits size automatically) to a mobile web page to be displayed not on a normal browser, but in a WebView.

Good morning, I have the following problem. I can not start Adobe Muse on my computer because I get a box Assertion Failed in file "... \ src \ ape \ DOMFontProvider.cpp" at line 482: numFontadded = = 1 Doregisterfont fail to add font. Check museapp \ he

Good morning, I have the following problem. I can not start Adobe Muse on my computer because I get a box Assertion Failed in file "... \ src \ ape \ DOMFontProvider.cpp" at line 482: numFontadded = = 1
Doregisterfont fail to add font. Check museapp \ hello \ resources for missing files

Are you still facing the same issue ? if yes then please post the screenshot of exact error and few details such as if you are getting this error while opening a specific file or on double click on Muse itself ?
Thanks,
Sanjit

I created mega menu in adobe muse ( master page ) but the thing is when i preview the menu in other pages the stuff i alreahy had created will overlap the menu. Is there anything i can do fix that problem up. I'd like to have the menu overlap the stuff i

I created mega menu in adobe muse ( master page ) but the thing is when I preview that menu in other pages contents I already had created will overlap the menu. Is there any options that would fix that problem up. I'd like to have the menu overlap the contents. That does not happen on master page ( master page looks good ) Thank you very much.

Place the menu on its own layer above the rest of the page content.

Hi..i have a problem with adobe muse..i can t open it.i double click and is not opening..help please

hello!!i have a problem with adobe muse..i can t open it.i double click and is not opening..i don t think it s a problem from computer because adobe is the only i can t open ..a few hours ago i could open,and now i can t anymore..please help

Can you open the application from programs list ?
Also, please verify if the application is installed correctly and if not then probably a re-installation would be required.
For Immediate support its always recommended to join our Live chat team.
Thanks,
Sanjit

Why do i have a problem with accessing images in adobe muse

why do i have a problem with accessing images in adobe muse ??????!!!!!
i need heeeeeelp ASAP
pleeeeease

I am on the begining stages with constructing the web so i do not have yet URL. The problem is i can not insert any image any way. Whether by fill a browser or by place image, i have the same issue. All the images with all image's format unable to be selected and it is turned off
I really need help plz
Is there any info i can supply that would help you figiring out the problem ??

Problema con widget acordeón Adobe Muse

Hola a todos, utilizo Adobe Muse desde hace unos dias y me gusto mucho, pero tuve un problema al utilizar el widget del acordeon, resulta que en las opciones selecciono que aparezcan cerradas todas las pestañas del acordeon por default y que se puedan cerrar todas, hasta ahi todo bien, el problema es que al previsualizar se ve que el pie de pagin que coloque se viene hasta arriba y queda justo debajo del acordeon y cuando abro las pestañas se va bajando hasta quedar en la posicion que deberia ir, pero si cierro el acordeon se devuelve hacia arriba, espero haberme explicado y puedan ayudarme, gracias.

Hola! No se si llego muuy tarde, pero tal vez pueda ayudar a otros con el mismo problema.
Si queremos que el widget quede superpuesto a todos los elementos de la pagina damos clic en la flechita azul del widget y seleccionamos "superponer elementos" y si queremos lo contrario entonces lo des-seleccionamos.
Por otro lado si el que nos está dando problemas es footer (o pie de página) que aunque la página adapte adecuadamente su tamaño a las necesidades del widget él queda perdido en algún lugar del espacio donde no se supone que debe estar (superpuesto o por debajo) entonces vamos a "propiedades de la página" y en la pestaña maquetación des-seleccionamos la opción "pie de página adhesivo" de esta manera el pie de pagina se mantendrá constante con los cambios de largura de la página

Adobe Muse Problems

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