Adobe needs to be more helpful

Just bought Premier CC. I used Premier back in the days when it was on 3.5 inch floppies and decided to move on from FCP. I'm trying to use it on an i7 Sony laptop with cuda. Technically, it seems to be a good system with a horrible interface. Adobe seems to have released CC before their documentation was ready. Example -- the Adobe page recently added a note stating that Encore is not included with CC. Well, how do I get it? Is it even available anymore?
The codec Problem!  WTF?
Why is it so hard to get the correct codec? I have the latest version of QT pro but I still can't play .mov files. I installed Apple's prores plugin but can't play them either. There NEEDS to be much better integration between Premier and the tools we need to make it useful. When a codec cannot be found, it should tell you what you need and direct you to a site to get it!
Its clear from the unituitive interfaces and logic of most Adobe products that Adobe does not have the quality people necessary to create software and support systems that are easy to learn and to use.
We all are going to be paying them every month. We need to demand that they earn their money. We are paying them to make our jobs easier- not to frustrate us with issues unrelated to creating content.
I have never been a fan of Apple, though I've been using FCP for many years, but FCP does work and its not frustrating. Adobe must improve its usability quickly! Many are considering leaving FCP becuase they are unhappy with FCPx and they want Premier to be good. We already use PS and AE and it makes logical sense to use an editor from the same family. Unfortunately, Premier ain't ready yet! I know several who have attempted the change but have given up becuase of the general stupidity of the interface, and the difficulty of getting it ready to use for serious work in a facility with multiple systems and editors.
Get better Adobe or go away!   

About Encore...
CS6 is the final Encore http://www.adobe.com/products/encore/faq.html
-a workaround for the Cloud http://blogs.adobe.com/davtechtable/
-also http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html
-http://tv.adobe.com/watch/davtechtable/using-premiere-pro-cc-encore-cs6-for-bluray-dvd-and -interactive-video-for-ipadatv-and-mobile-hd/
In general... The tutorial list in message #3 http://forums.adobe.com/message/2276578 may help

Similar Messages

  • HT1349 Online Support Needs to be More Helpful

    How can i locate the serial number if I dont have the packaging in front of me and my phone wont turn on. No time run to the store right now. Can online support be more helpful?

    How to find the serial number of your Apple hardware product

  • Need a little more help

    so i am going to buy an iphone 3gs used but with no sim card what will I have to do in order to use it as an ipod, and if i need one what type of sim card would i need to use it, would it have to at&t or will any work in order to just use it as an ipod

    You would have to insert a valid sim card to activate it (doesn't have to be an activated sim card, just a valid one).  If the phone was locked, the sim card must be from the carrier it was locked to.

  • Looks like Adobe need to patch more than After Effects CC

    I have just installed OS Mavericks. I noticed the thread for the After Effects patch and installed it.
    After Effects works fine.
    However Indesign CC does not work and files although stated as being loaded, cannot be seen
    Illustrator CC appears to be doing the same thing.
    Photoshop CC appears ok.
    I cannot speak for the other programs in the suite.
    James

    Update:-
    I restarted my computer and it appears these programs work now.
    I should not have needed to do that, however it cleared the problem.
    Sorry for the alarm.
    james.

  • I want to update to LION,on my Macbook Pro duo core, (october 2006) because Adobe CC needs at least that. I know my computer is old, but works perfect to me and I do not want to stay in Adobe CS6 since I have access to Adobe Cloud CC. Please help.

    I want to update to LION,on my Macbook Pro CORE 2 DUO, (october 2006) because Adobe CC needs at least that. I know my computer is old, but works perfect to me and I do not want to stay in Adobe CS6 since I have access to Adobe Cloud CC. Please help.
    I probably dont want to go to Mountain Lion either because I've heard that it will slow down my computer, So, Lion 10.7 will be the perfect OS X for me.
    I have ne newest release of Snow Leopard installed and works great.
    Thank you ALL for your help.

    you will be ok updating to the new software but there will be some trade off. i have 3 macbooks 2006 that are all running the latest versions.
    some of the trade off are
    1-2 less of battery life
    slow wake ups from sleep
    slower start up time about 30-40 seconds longer then what you have now
    the operating system will use high % of your processer while idealing
    these are not the things you want to hear about a new os compared to the old one but this is how it is even with a new macbook pro. but it's not the end of the world. just make sure you have at least more then 2GB of ram and have a good harddrive and you will be ok.

  • Hi..I need help with an application in Adobe Illustrator..can you help me?

    I just want to type something in Adobe Illustrator and rastersize the image so I can upload onto a transfer designing site to have a transfer made of the image. How do I do that?

    I'm not sure what your skill level is, so please forgive these instructions if they are too simplistic.
    1) Type some text using the Type tool, highlighted in the image below:
    2) Go to File > Export.
    3) And, like Steve said, select the file format the transfer designing site indicates.
    Please let us know if you need any more help.

  • I an getting an error with photo merge in PS cc . It gives me a code tmp00000001 using from photoshop and if I try from bridge it tell me that I need to select more than one image. It is not recognizing the photos I am selecting in bridge. please help. my

    A new problem with CS5 forced me to download PScc but the problem is still there.  I am getting tmp00000001 in photo merge when importing multiple files from inside PS and if trying from bridge I am getting a pop up box telling me I need to select more than 1 file. Photoshop potomerge is not recognizing my selections from bridge..!! please help.. my knowledge of computers is a 3 on a scale of 1-10

    if i run this particular code
    ( SELECT
    AccountDetails.CUSTOMERNUMBER, AccountDetails.ACCOUNTNUMBER, CUSTOMERDETAILS.CDTITLE, CUSTOMERDETAILS.CDFIRSTNAME, CUSTOMERDETAILS.CDLASTNAME, AccountDetails.ACCOUNTTYPE,
    AccountDetails.ORIGINALCONTRACTENDDATE, AccountDetails.CONTRACTTERM, AccountDetails.CONTRACTENDDATE, AccountDetails.BRANCHAREA, AccountDetails.PRODUCTTYPE,
    AccountDetails.HOUSEBANKACCOUNT, AccountDetails.CARMODEL, AccountDetails.CARLICENCE, AccountDetails.ARREARSBALANCE, AccountDetails.CODEBTOR, AccountDetails.GUARANTORNUMBER
    FROM AccountDetails
    JOIN CUSTOMERDETAILS ON AccountDetails.CUSTOMERNUMBER = CUSTOMERDETAILS.CUSTOMERS1
    WHERE EXISTS
    ( SELECT *
    FROM Dcaaccountallocation
    JOIN DebtEpisodes ON DebtEpisodes.ACCOUNTID = Dcaaccountallocation.ACCOUNTID
    WHERE Dcaaccountallocation.dcaid = 41
    AND Dcaaccountallocation.status = 2
    AND DebtEpisodes.DCASentDate IS NULL
    AND Dcaaccountallocation.ACCOUNTID = AccountDetails.ACCOUNTNUMBER
    AND DebtEpisodes.DCAORLAWYER = 'DCA'
    This returns 1 row of data
    However if i run a small part of the above code...
    SELECT *
    FROM Dcaaccountallocation
    JOIN DebtEpisodes ON DebtEpisodes.ACCOUNTID = Dcaaccountallocation.ACCOUNTID
    WHERE Dcaaccountallocation.dcaid = 41
    AND Dcaaccountallocation.status = 2
    It returns a lot of rows with a status of 2
    Now i presume what I am going to do is to ensure that all the fields provide satisfactory requirements, with regards to the above code. Although I have many records in all the stated tables already.
    :(

  • I paid for PDF to Word subscription through iTunes but when I try to convert from my computer directly from Adobe, it says I need a subscription.  Help?

    I paid for PDF to Word subscription through iTunes but when I try to convert from my computer directly from Adobe, it says I need a subscription.  Help?

    Hi divabuyer,
    It sounds like you're trying to convert to Word from within Reader, is that so? Are you signed in to Reader? If so, you'll see your name in the upper-right corner of the Reader application window.
    If that doesn't work, please try llogging in to https://cloud.acrobat.com/exportpdf with your Adobe ID and password.
    Let us know how it goes.
    Best,
    Sara

  • I can't find the deactivate button. I know you need to go to Help Deactivate. But where is this help? On Adobe or on my computer?

    I can't find the deactivate button. I know you need to go to Help > deactivate. But where is this help? On Adobe or on my computer?

    Open whatever application you wish to deactivate and from the top toolbar choose Help -> Deactivate.  If this is for a Creative Suite then just open any one of the applications that are in it and deactivate thru that - it will deactivate the entire suite.

  • I need to add more pages to my photo book but its only letting me do 78 pages, can you help me please?

    Hello
    I need to add more pages to my photo book but its only letting me do 78 pages, can you help me please?

    You posted in the Photoshop forum by mistake - and people there aren't going to be able to help you with Elements issues.
    I've moved your post to the Elements forum where you are more likely to get help with Elements questions.

  • I have worked many hours on an iphoto book and I am up to page 29.  I cannot add any more pages and I need to!  Please help!!  "Add page" is not working!!!

    I have worked many hours on an iphoto book and I am up to page 29.  I cannot add any more pages past that and I need to!  Please help!!  "Add page" is not working!!!

    Fixed it thanks to similar questions and answers to them.  Thanks all!

  • I need to connect my iPad to a projector and USB ports. What do I need to do this and where can I get the suitable fittings? I really need to have more than one USB connection port. Help

    I need to connect my iPad to a projector and have USB ports. What do I need to do this and where can I get the suitable fittings? I really need to have more than one USB connection port. Help

    You can connect via a cable or wireless using an Apple TV.
    http://ipad.about.com/od/iPad_Guide/a/How-To-Connect-Your-Ipad-To-Your-Tv.htm
    Connect an iPad to a Television or Projector
    http://www.everymac.com/systems/apple/ipad/ipad-faq/how-to-connect-ipad-to-tv-te levision-projector.html
    Connecting iPad iPhone or iPod to TV or Projector
    http://www.disabled-world.com/assistivedevices/computer/ipad-tv.php
    iPad Accessories: Connections for a TV or Projector
    http://www.dummies.com/how-to/content/ipad-accessories-connections-for-a-tv-or-p rojector.html
    You may be interested in AirPlay on the Apple TV:
    http://www.apple.com/airplay/
    Alternately, there are Apple Digital AV Adapters for hardwired connections:
    http://support.apple.com/kb/ht4108
    If your location does’t have wifi to use with the Apple TV, use a portable router.
    Portable routers http://compnetworking.about.com/od/routers/tp/travel_routers.htm
     Cheers, Tom

  • Need more help with a GUI

    It's the ever popular Inventory program again! I'm creating a GUI to display the information contained within an array of objects which, in this case, represent compact discs. I've received some good help from other's posts on this project since it seems there's a few of us working on the same one but now, since each person working on this project has programmed theirs differently, I'm stuck. I'm not sure how to proceed with my ActionListeners for the buttons I've created.
    Here's my code:
    // GUICDInventory.java
    // uses CD class
    import java.awt.*;
    import javax.swing.*;
    import java.awt.event.ActionListener;
    import java.awt.event.ActionEvent;
    public class GUICDInventory extends JFrame
         protected JPanel panel; //panel to hold buttons
         protected JPanel cdImage; // panel to hold image
         int displayElement = 0;
         public String display(int element)
                   return CD2[element].toString();
              }//end method
         public static void main( String args[] )
              new GUICDInventory();
         }// end main
         public GUICDInventory()
              CD completeCDInventory[] = new CD2[ 5 ]; // creates a new 5 element array
             // populates array with objects that implement CD
             completeCDInventory[ 0 ] = new CD2( "Sixpence None the Richer" , "D121401" , 12 , 11.99, 1990 );
             completeCDInventory[ 1 ] = new CD2( "Clear" , "D126413" , 10 , 10.99, 1998 );
             completeCDInventory[ 2 ] = new CD2( "NewsBoys: Love Liberty Disco" , "2438-51720-2" , 10 , 12.99, 1999 );
             completeCDInventory[ 3 ] = new CD2( "Skillet: Hey You, I Love Your Soul" , "D122966" , 9 , 9.99, 1998 );
             completeCDInventory[ 4 ] = new CD2( "Michael Sweet: Real" , "020831-1376-204" , 15 , 12.99, 1995 );
             //declares totalInventoryValue variable
                 double totalInventoryValue = CD.calculateTotalInventory( completeCDInventory );
              final JTextArea textArea = new JTextArea(display(displayElement));
              final JButton prevBtn = new JButton("Previous");
              final JButton nextBtn = new JButton("Next");
              final JButton lastBtn = new JButton("Last");
              final JButton firstBtn = new JButton("First");
              prevBtn.addActionListener(new ActionListener()
                    public void actionPerformed(ActionEvent ae)
                        displayElement = (//what goe here? ) % //what goes here?
                        textArea.setText(display(displayElement));// <--is this right?
              nextBtn.addActionListener(new ActionListener()
                    public void actionPerformed(ActionEvent ae)
                          displayElement = (//what goes here? ) % //what goes here?
                        textArea.setText(display(displayElement));// <--is this right?
              firstBtn.addActionListener(new ActionListener()
                    public void actionPerformed(ActionEvent ae)
                        displayElement = 0;
                        textArea.setText(display(displayElement));// <--is this right?
              lastBtn.addActionListener(new ActionListener()
                    public void actionPerformed(ActionEvent ae)
                        displayElement = //what goes here?;
                        textArea.setText(display(displayElement));// <--is this right?
              JPanel panel = new JPanel(new GridLayout(1,2));
              panel.add(firstBtn); panel.add(nextBtn); panel.add(prevBtn); panel.add(lastBtn);
              JPanel cdImage = new JPanel(new BorderLayout());
              cdImage.setPreferredSize(new Dimension(600,400));
              JFrame      cdFrame = new JFrame();
              cdFrame.getContentPane().add(new JScrollPane(textArea),BorderLayout.CENTER);
              cdFrame.getContentPane().add(panel,BorderLayout.SOUTH);
              cdFrame.getContentPane().add(new JLabel("",new ImageIcon("cd.gif"),JLabel.CENTER),BorderLayout.NORTH);
              cdFrame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
              cdFrame.pack();
              cdFrame.setSize(500,200);
              cdFrame.setTitle("Compact Disc Inventory");
              cdFrame.setLocationRelativeTo(null);
              cdFrame.setVisible(true);
         }//end GUICDInventory constructor
    } // end class GUICDInventory
    // CD2.java
    // subclass of CD
    public class CD2 extends CD
         protected int copyrightDate; // CDs copyright date variable declaration
         private double price2;
         // constructor
         public CD2( String title, String prodNumber, double numStock, double price, int copyrightDate )
              // explicit call to superclass CD constructor
              super( title, prodNumber, numStock, price );
              this.copyrightDate = copyrightDate;
         }// end constructor
         public double getInventoryValue() // modified subclass method to add restocking fee
            price2 = price + price * 0.05;
            return numStock * price2;
        } //end getInventoryValue
        // Returns a formated String contains the information about any particular item of inventory
        public String displayInventory() // modified subclass display method
              return String.format("\n%-22s%s\n%-22s%d\n%-22s%s\n%-22s%.2f\n%-22s%s%.2f\n%-22s%s%.2f\n%-22s%s%.2f\n  \n" ,
                                       "CD Title:", title, "Copyright Date:", copyrightDate, "Product Number:", prodNumber , "Number in Stock:",
                                       numStock , "CD Price:" , "$" , price , "Restocking fee (5%):", "$", price*0.05, "Inventory Value:" , "$" ,
                                       getInventoryValue() );
         } // end method
    }//end class CD2
    // CD.java
    // Represents a compact disc object
    import java.util.Arrays;
    class CD implements Comparable
        protected String title; // CD title (name of product)
        protected String prodNumber; // CD product number
        protected double numStock; // CD stock number
        protected double price; // price of CD
        protected double inventoryValue; //number of units in stock times price of each unit
        // constructor initializes CD information
        public CD( String title, String prodNumber, double numStock, double price )
            this.title = title; // Artist: album name
            this.prodNumber = prodNumber; //product number
            this.numStock = numStock; // number of CDs in stock
            this.price = price; //price per CD
        } // end constructor
        public double getInventoryValue()
            return numStock * price;
        } //end getInventoryValue
        //Returns a formated String contains the information about any particular item of inventory
        public String displayInventory()
              //return the formated String containing the complete information about CD
            return String.format("\n%-22s%s\n%-22s%s\n%-22s%.2f\n%-22s%s%.2f\n%-22s%s%.2f\n%-22s%s%.2f\n  \n" ,
                                       "CD Title:", title, "Product Number:", prodNumber , "Number in Stock:",
                                       numStock , "CD Price:" , "$" , price , "Restocking fee (5%):", "$", price*0.05, "Inventory Value:" , "$" ,
                                       getInventoryValue() );
        } // end method
        //method to calculate the total inventory of the array of objects
        public static double calculateTotalInventory( CD completeCDInventory[] )
            double totalInventoryValue = 0;
            for ( int count = 0; count < completeCDInventory.length; count++ )
                 totalInventoryValue += completeCDInventory[count].getInventoryValue();
            } // end for
            return totalInventoryValue;
        } // end calculateTotalInventory
         // Method to return the String containing the Information about Inventory's Item
         //as appear in array (non-sorted)
        public static String displayTotalInventory( CD completeCDInventory[] )
              //string which is to be returned from the method containing the complete inventory's information
              String retInfo = "\nInventory of CDs (unsorted):\n";
              //loop to go through complete array
              for ( int count = 0; count < completeCDInventory.length; count++ )
                   retInfo = retInfo + "Item# " + (count + 1);          //add the item number in String
                   retInfo = retInfo + completeCDInventory[count].displayInventory();     //add the inventory detail in String
              }// end for
              return retInfo;          //return the String containing complete detail of Inventory
        }// end displayTotalInventory
         public int compareTo( Object obj ) //overlaod compareTo method
              CD tmp = ( CD )obj;
              if( this.title.compareTo( tmp.title ) < 0 )
                   return -1; //instance lt received
              else if( this.title.compareTo( tmp.title ) > 0 )
                   return 1; //instance gt received
              return 0; //instance == received
              }// end compareTo method
         //Method to return the String containing the Information about Inventory's Item
         // in sorted order (sorted by title)
         public static String sortedCDInventory( CD completeCDInventory[] )
              //string which is to be returned from the method containing the complete inventory's information
              String retInfo = "\nInventory of CDs (sorted by title):\n";
              Arrays.sort( completeCDInventory ); // sort array
              //loop to go through complete array
              for( int count = 0; count < completeCDInventory.length; count++ )
                   retInfo = retInfo + "Item# " + (count + 1);     //add the item number in String
                   retInfo = retInfo + completeCDInventory[count].displayInventory(); //add the inventory detail in String
              return retInfo;     //return the String containing complete detail of Inventory
         } // end method sortedCDInventory
    } // end class CD

    nextBtn.addActionListener(new ActionListener()
         public void actionPerformed(ActionEvent ae)
                   displayElement = (//what goes here? ) % //what goes here?
                   textArea.setText(display(displayElement));// <--is this right?
    });Above is your code for the "Next" button.
    You ask the question "What goes here"? Well what do you think goes there?
    If you are looking at item 1 and you press the "Next" button do you not want to look at item 2?
    So the obvious solution would be to add 1 to the previous item value. Does that not make sense? What problem do you have when you try that code?????
    Next you say "Is this right"? Well how are we supposed to know? You wrote the code. We don't know what the code is supposed to do. Again you try it. If it doesn't work then describe the problem you are having. I for one can't execute your code because I don't use JDK5. So looking at the code it looks reasonable, but I can't tell by looking at it what is wrong. Only you can add debug statements in the code to see whats happening.
    If you want help learn to as a proper question and doen't expect us to spoon feed the code to you. This is your assignment, not ours. We are under no obligation to debug and write the code for you. The sooner you learn that, the more help you will receive.

  • After Effects 13.1.3 Is Constantly Giving The Error: "Needs 2 or more frames for playback"

    I have After Effects 13.1.3 and I'm using a 2011 mac pro 17" with 16GB of ram, but I have any project I have I'm not able to work on due to After Effects not being able to render more then one frame at a time. When I go to RAM Preview it says "After Effects Error: RAM Preview needs 2 or more frames to playback." This phenomenon used to happen whenever I had Adobe Premiere open at the same time, but Thats not the case anymore. It just happens all the time. I can open a project, but after a little less then 3 minutes it reverts back to only rendering one frame. Purging the memory does absolutely nothing, in fact purging anything makes the problem come up immediately.
    This is frustrating! I have deadlines to meet. Not to mention having to pay out of pocket for software that hasn't worked well since Mac OS X 10.8. I shouldn't have to pay for defective software.

    That sounds really frustrating! I wish I could help, but it may be beyond my technical know-how. It's not a very common problem, obviously, or AE wouldn't be enjoying the market share they currently do...
    Since most people with Mac Pros aren't having problems like this, we need to figure out what's different about your system. Also, the fact that this is a persistent issue across versions is an interesting flag.
    Could we have full system specs.
    A screenshot of your memory and multiprocessing settings wouldn't hurt.
    Any chance you've got an issue with the computer itself? A RAM stick could be going screwy or something. AE uses a system in ways that NLE's and other software don't, so it's possible that it's bumping up against a hardware issue that you wouldn't notice otherwise.

  • I am unable to download Adobe Acrobat Reader - can you help, please?

    Error returned: 404
    I am unable to download Adobe Acrobat Reader - can you help, please?

    Try downloading the installer from http://get.adobe.com/reader/enterprise/
    If you need more help, please provide your operating system details.
    [topic moved to Adobe Reader forum]

Maybe you are looking for

  • Routers that work with iChat AV?

    Since Apple's list of approved routers hasn't been updated for years, I would love to hear from anyone who has purchased a router recently that works with iChat for audio/video, including any special setting changes/tips. Could anyone with a success

  • Imovie open but no project window

    Os 10.5.3 Can't work with IMovie It start, I have access to preference, font etc etc but to project windows and I can't make new one it's gray. Need help and of course I have trash the pref project and all the basic

  • Is editing also possible like the cascade delete. in ADF

    Hi I am trying to achieve following requirement. 2)     For a valid edit equipment scenario:- a. When we increase the equipment count (i. e. availability_count), corresponding equipment instances should also be increased in the T_EQUIPMENT_INSTANCE.

  • I'm having trouble w/putting artwork in&I accidently deleted ALL my artwork

    "I had the same problem and was getting the unhelpful error message "Unknown Error occurred (-50)", but I was able to fix my artwork. I believe this problem occurs when you manually manage your IPOD library (at least that is my situation) and your It

  • Photo library won't open with iPhoto 5 - asks for iPhoto4

    I used iPhoto 5.04 many times. This time, I get a dialog box saying I am using an unreleased version of iPhoto and I need to use iPhoto 4 or iPhoto 2. Any suggestions????