Adobe not working

Hi Sara,
I would have used [private information removed by moderator] and I can send through the emails confirming payment and the email I received from Adobe confirming which product I bought. I bought it on 19 December, and had problems using it on the day. I attributed this to the fact that you might need time to process but tried using it again yesterday and it keeps saying I have the free subscription.
If you need me to send through any information, please let me know as I would really like to start making use of the functions.
Many thanks,Walter Fleitmann

Hi Walter,
I found your account using the email that you provided (which I removed from your post since this is a public forum). I had originally looked you up using the email address that you use here in the forums.
You should be able to log in to https://cloud.acrobat.com/createpdf using that qbs.co.za address to take advantage of your Adobe PDF Pack subscription.
Please let us know if that is not the case.
Best,
Sara

Similar Messages

  • Why is Adobe not working after I've downloaded the recommended updated version??

    Why is Adobe not working (I don't get even a picture!!, let alone audio) after downloading the recommended "updated version?"

    When I try to read the news clips...like OMG, or any of the "gossip" that involves a short video clip, a screen pops up saying that there's a new version of Adobe, which I should update to.  So I updated it...by the usual clicking where it says to click and I can see the new version being added.  But, after it's finished updating, I don't get even a picture...or sound...of the usual OMB lady speaking, nor do I get the video clips of any of the "gosspi" items or trailers, or anything else.
    There's just a big, blank space where the video would normally be showing.
    I could see the updates taking place on a separate screen that pops up, too.  It took a minute or so to finish.  I've done it at least 5 times, but I still get just a blank space in place of the picture and sound that used to pop up!  (The video clip of the father who jumped out of a moving car to pick up his daughter, who fell out of the car onto the road, for instance, does not appear...just a blank space!)
    I hope this clarifies my problem.
    What's "OS?"

  • Adobe not working today... was fine yesterday..

    I created a word document on my PC then I transferred it from a word doc into a PDF. When I try to open the saved PDF file an error message comes up with a blank page. The message is "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to fix the problem."... I am the person who created it. Adobe worked perfectly yesterday... ugh....

    "Adobe" being what - Adobe Reader?  Acrobat?  What version?
    How did you create that PDF: using Word?  Acrobat?  PDF Pack?
    What is your operating system?

  • Adobe not working properly

    I can open a credit card statement but when I try to print it It stopa and a window informs me that Adobe has stopped working so I can't print the information

    Surely you are not opening credit card statements with Flash Player...?
    Are you using Adobe Reader?  What version?  On what browser?  On what operating system?

  • Vlc and adobe not working

    hi guys
    i got a little nagging problem here...
      whenever i install adobe or vlc, all the icons on my desktop are replaced by either of the shortcuts for these two programms and this has me insane!!!  nothing works after that and i had to remove the two.. i definitely wanna use adobe if not vlc!
    i need help people!!

    Try running SFC /SCANNOW from an elevated command prompt.
    Also try rebuilding the icon cache:
    Vista/7: http://www.winhelponline.com/blog/how-to-rebuild-the-icon-cache-in-windows-vista/
    2000/XP: http://smallvoid.com/article/windows-icon-cache.html
    W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
    X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
    Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

  • Fonts in Adobe not working

    Hi All,
    I have problem with Adobe Forms, Font.
    Whatever Font I select , in preview and print it is showing Bold Italic of some different Font.
    Do I need to specify or Set anything on ADS.
    Regards
    Pavan Kumar

    HI friend,
    There is nothing to set on ADS you need to activate your program correctly.
    Also in Adobe there is not separate character or paragraph format as in Smart forms so we can check it very easily.
    Else see whether the fonts are installed in your system if not ask basis team to set up that.
    Also put these posts in form printing to get more aswers quickly this is a wrong post in this forum.
    If you again face issues please revert back to me i will help you.
    Thanks,
    Sri Hari
    Edited by: srihari.kumar on Jan 12, 2012 11:16 AM

  • Adobe not working fast enough!

    Photoshop CS3 doesn't open or error occurs, when you Edit in Photoshop CS3 from Photoshop Lightroom 2
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb404907&sliceId=2
    This is a HUGE problem!!!! I got Lightroom specifically to use the 'MERGE to HDR' in Photoshop function and it doesn't work no matter what I do.
    Lightroom is lousy as an integration tool with Photoshop. It simply doesn't integrate. I honestly can't believe Adobe would release a product which is so bad. Horrible!!!!
    FIX IT OR SEND ME MY MONEY BACK NOW!!!!

    Quote
    "FIX IT OR SEND ME MY MONEY BACK NOW!!!!"
    This is a user to user forum, there is no one here to make a refund. Who are you SHOUTING at!!

  • Adobe not working at all.

    I was given a laptop by my uncle and I cannot view videos at all. I read some posts and looked to see if I had any issues but everything seems to be correct.I could not even register on adobe but I can browse the internet without issues. its a 32 bit vista..Can someone please help..

    chuckb1130 wrote:
    I could not even register on adobe ...
    I don't understand what you mean by that - can you explain?
    Go to http://www.adobe.com/software/flash/about/ - can you see the Flash animation, and a version number below?
    Finally, what browser do you use?

  • Adobe not working with window 7 ?

    My new Dell computer with window 7 & adobe reader x installed, but when I try to read an PDF file, msg come up " adobe reader has stopped working, a problem caused the program to stop working correctly", then it closed itself. Try to uninstall adobe reader,& reinstall again for few times, everytime it showed " install success", but when I try to open the adobe, it's empty inside. Try to download foxitsoftware reader, Google can't find the file, need help!!!  I think because the window 7 can't work with adobe, or the new version of adobe X didn't test it right before they release to the public, still have bugs................

    Adobe Reader 10.1.2 works fine on my Dell with Windows 7.
    Try uninstalling Adobe Reader, then download and run the full installer from http://get.adobe.com/reader/enterprise/

  • Adobe not working for me...

    Hey guys, so whenever i go to youtube, it tells me this...."Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player. Get the latest Flash player. "
    BUT, i have installed the flash player over 10 times, restarted my computer everytime i have installed it and yet it still says it. It's doing my head in so any suggestions on how to fix the problem will be fantastic.
    Thanks

    What OS and version?
    What browser and version?
    What do you see when you go to http://www.adobe.com/software/flash/about/ - Flash animation? Version number?

  • Adobe not working with Lion

    It shows the box where you can click either accept or decline, but it wont let you click either so the video doesnt play.

    Update to the latest version of Flash Player. Wheteher or not it is active you should be able to see videos.

  • New purchased program from Adobe not working to open attachments in E-Main shown as DOC

    Purchased Adobe program to open DOC attachments--still can't open --need help  {email address removed by  admin}  Have important attachment but Adobe says can't open. What do I need to do? william logan

    No Adobe product is designed to open DOC attachments. What makes you think it did? A DOC file is usually a Microsoft Word document.
    HOWEVER, CreatePDF could convert them to PDF, if you subscribed to that.

  • Pdf adobe not working

    You cannot use this product at this time.   you must repair this problem by unistalling or reinstalling this product or contacting your IT administrator or Adobe customer support"
    I keep getting this message suddenly when I try to open a PDF file.  what is happening and why?  how do I fix?
    Michele

    Hi Michele,
    You'll need to provide some additional information:
    - Adobe product and version number ( Acrobat or Reader ?)
    - Operating system and version number
    - Screenshots of the problem
    - Computer hardware, such as CPU; GPU; amount of RAM; etc.
    Try repairing the software by navigating to the 'Help' menu and select 'Repair ......'

  • I downloaded newest adobe its not working, not coming up on my computer

    Newest adobe not working on my mac

    Newest "adobe" what?  Adobe is the name of a software company that literally has hundreds of different software products, each with a distinct name.
    You need to tell us your product, as well as what "not working" means.

  • Adobe bridge raw not working with windows vista in photoshop cc, why?

    adobe bridge raw not working in photoshop cc, is there a fix?

    Your sure your using photoshop cc on windows vista?
    I was under the impression that photoshop cc would not even install on windows vista.
    What version of camera raw do you have?
    In photoshop under Help>About Plugin does it list Camera Raw and if so which version is it?
    (click on the words Camera Raw to see the version)
    Camera raw doesn't work if it's a camera raw file or some other file type such as jpeg or tif?
    What camera are the camera raw files from?
    Officially camera raw 8.3 is the latest version of camera raw that will work on windows vista.

Maybe you are looking for