Adobe 'official' support?

Hi,
Can anyone provide details, email address, UK phone number or web form for getting in touch with Adobe for product support? I posted a question on the forum yesterday re: HTML5 audio issue and need to get it fixed today as causing us some real problems. All of the 'official' support routes seem to point me back to the forum
Thanks,
Ryan.

@LegCoITO - For background on our position with Android please see this post: http://www.mikechambers.com/blog/2011/11/11/clarifications-on-flash-player-for-mobile-brow sers-the-flash-platform-and-the-future-of-flash/
For your other questions,
1. This is an Adobe link. You can find all of the apk's that we host here: http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html. In addition, please see this FAQ where we describe the process of installing this player on a supported device.
How do I manually install Flash Player on my Android device?
2. Other than the FAQ provided above, there is no support that I know of for installing this APK. Please see our disclaimer on the Archive page: http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html#main_Disclaimer s
3. I do not know of a separate EULA for the archived APK's.
4. AIR is absolutely still supported and development is ongoing. Please see Mike's blog post for details along with the Flash runtime roadmap located here: http://www.adobe.com/devnet/flashplatform/whitepapers/roadmap.html
Hope this helps,
Chris

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I already watched and read every tutorial out there regarding this topic and even tried the adobe chat support, but the guy on the other end of the line disconnected me…, probably he didn't understand what i wanted from him because english is not my native language, so a will try to be very, very clear about this one..
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when the customer comes to our companies site, he just sees our logo on a white Background. the logo consists of, say, four elements. when the customer scrolls down, the logo starts to disassamble: first the first part of the logo flies out the left side of the site, then the second part of the logo vanishes down, then the third part of the logo flies to the right, then the fourth part of the logo flies to the top and out of the customers view. given what i have seen, it is possible to do that….
so…..
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now i select all the four elements again and go to the scroll effecs tab. at "final motion", i click the down arrows and enter 1x. I hit Preview…
when i am scrolling down the WHOLE logo goes down…. so far so good.
NOW i want the first part of the logo to go down, THEN the second part to go left, THEN the third part to go up, THEN the fourth part to go right.
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the first part of the logo goes left as soon as i start scrolling, the other three parts still go down at the same time…
NOW i want the second part of the logo to start moving, when the first part has left the scene, not at the same time as the first part.
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short: when i move the t handle, the initial position of the object changes. thats what i said to the adobe employee, but he said, that thats the expected behavior….
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Pleeease help me, i am dying of frustration here…..:( that behavior cant be right, right?
Thanks so much to everyone who actually reads this post and tries to help…….
All the best,
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Thank you so much for helping,
But i really wonder how you did that. did you always switch between design view and preview view, then change the key position for 2px then switch back, to align the four letters? because i imagine that can get really frustrating, if you have a logo consisting of 58 parts instead of 4!:)
Anyway thank you very much for your time and effort!!!!

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