Adobe Organizer 12 Crashes w/Windows 8.1

I've recently purchased/downloaded Adobe Photoshop/Premiere Elements 12, and am running same on my newly built i7 CPU, 32GB RAM, 7 TB of HDD space, Gigabyte MB, etc.
When I attempt to import Sony Camcorder *.m2ts video files with Organizer 12, Organizer crashes...alternately while importing videos, while creating thumbnails, etc. Restarting Organizer will allow me to continue creating thumbnails in the imported folders IF it didn't crash during the file import/id process.
I found that if I keep the number of imported files below 50, I can usually make it through the initial process, then while thumbnail creation is happening, Organizer would crash. Upon crashing, I can reopen Organizer, and will see the thumbnail creation process continue OK.
When attempting to import some 5,000 such files...50 at a time becomes very tedious, esp. with the need to restart the app after every attempt to import and ID video files!
HELP?!
George

Longshot here...
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Similar Messages

  • Adobe Flash Crash Problem Windows 8.1 FireFox

    I have had an issue with not being able to watch any video's or play games on my computer due to adobe flash constantly crashing. I have an HP computer- 64 with windows 8.1 and I use Firefox.  I thought I resolved the issue when I uninstalled and then reinstalled adobe, but when I restarted my computer for updates it went back to crashing. I have reset my firefox browser and that did not help anything. I also have found that everytime I restart or shut down my computer adobe flash goes back to malfunctioning. I also wanted to add that I checked the plugins on my browser and it says I have Adobe Acrobat 11.0.6.70 active and ShockwaveFlash 13.0.0.182 active. How do I fix this frustraiting problem?

    7acmartin wrote:
    IS NO ONE ABLE TO HELP ME!?!?!?  70+ People have seen this and not one is abe to help?
    This is a user-to-user forum... not support...  and sometimes, the people who have the answers are busy with other things.
    Have you done a complete "clean install"?
    Download the Flash Player uninstaller: Flash Player Uninstaller (825 KB)
    Download the Flash Player FULL Installer: Flash Player Plug-in (All other browsers)
    Go to: C/ Windows/System32/Macromed/Flash and delete EVERYTHING that Windows 8 will allow (It'll give you trouble with the ActiveX plug-in because it's embedded by Microsoft - avoid it)
    Go to: C/ Windows/SysWOW64/Macromed/Flash and delete EVERYTHING that Windows 8 will allow (Again, it'll give you trouble with the ActiveX plug-in because it's embedded by Microsoft - avoid it)
    Emtpy your Recycle bin.
    Run the FULL installer.

  • Adobe CS5 Crash on Windows 7

    When I try to open a files in CS5 InDesign on my Windows 7 machine InDesign Stops Working and I get an error in the Windows Application log:
    Faulting application name: InDesign.exe, version: 7.0.0.355, time stamp: 0x4bad00be
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x8bf8428d
    Faulting process id: 0xcd0
    Faulting application start time: 0x01cb16efa73e8dce
    Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\InDesign.exe
    Faulting module path: unknown
    I have tried unistalling and re-installing as administrator and the user has admin rights on the machine. I have 4 other machines with the exact same hardware/software image and it is happening on 2 of the machines. Any suggestions?

    Similar problems:
    here:
    http://forums.adobe.com/thread/668315?tstart=0
    and here:
    http://forums.adobe.com/thread/666366?tstart=0

  • Adobe acrobat pro 9.2 crashes in windows xp sp3 when closing a pdf

    Adobe acrobat pro 9.2 crashes in windows xp sp3 when I close a pdf. This means that if I have multiple files open, all of them close. I get an error message from windows that the problem is due to windows' Data Execution Prevention (DEP). I tried making Adobe an exception to windows' DEP and re-started the computer but this did not help the problem. Any ideas about how to fix this problem?

    So.. If we want to control the "hardware graphics acceleration", should it be done inside the Adobe Acrobat Pro ?
    If yes, which part of option should we changed ?
    If not, can someone tell me which way to setting this one ?
    Do anybody have other input ? This problem makes me crazy
    Thank you so much in advanced.

  • Adobe illustrator crashes right after I Close the tutroial window!!  Help!

    Adobe illustrator crashes right after I close the tutroial window!!  Help!
    I just purchased illustrator after my trial period. It wont run!  And have resinstalled several times. Cleared my font cache.  cleaned my registry. Tried logging as a diffferent user. 
    Im on windows 7
    I need this to work now!!  I have a deadline for a project and this damn program wont work now.  WTF Adobe.  I'm screwed.!!
    Help me please now  asap!

    This can be caused by a permissions problem with AI being unable to write the Preferences file to the proper folder. You can try running the program as an administrator.

  • I had earlier installed adobe dreamweaver cs3 on windows 7 my system got crashed, we have changed the hardware installed win 8.1 now dreamweaver is giving activation error exceeded activation limit please help

    i had earlier installed adobe dreamweaver cs3 on windows 7 my system got crashed, we have changed the hardware installed win 8.1 now dreamweaver is giving activation error exceeded activation limit please help

    Hello,
    what concerns your wish about an uinstaller, so you should use
    https://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html >>> AND note this "Read before you download a CS3 product". And esp, "You need your CS3 serial number to complete the installation" but this shouldn't be a problem for you, because you had an official version and so you can use all these informations like https://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Hans-Günter

  • I downloaded a Free Trial of Adobe PS and it crashed my Windows 8 system. Can someone please help

    I am operating an HP All-in-one Touchsmart PC with Windows 8 and I downloaded the Free Trial of Adobe PS to see if I like it and it crashed my Windows 8 system. I still have access to my desktop,however; cannot get back to my start screen. Has anyone else experienced any issues? PLEASE HELP!!!

    No, I don't have a back-up of TIme Machine... to tell you the truth, I have this computer for a few years now and I still don't know how to work all of the apps that are here. Anything else I can do?

  • Adobe Reader 10.1.1 crashes on Windows 7 x64

    Hello,
    i am really despaired right now, because I can't convince the current Version of Adobe Reader to work on my Computer.
    I hope you can help me...
    I've installed the current version of Adobe Flash Player and Adobe Reader on my Windows 7 x64 and when I open a .pdf Document, the Reader freezes and after a few seconds it termineted without any message.
    The same happens, if I open the Reader without any Document.
    If I click on the "Update"-Button in the Reader, it says "Adobe Reader doesn't work correctly...and must be closed".
    I uninstall and "tried" to reinstall the Flash Player and Reader, but... the Adobe Download-Shortcut deletes itself after dubble-clicking on it.
    I've downloaded it a second time from the Adobe website, but it does the same.
    Now i've installed it from the "full installation"-Files, but... die Reader doesn't work anyway.
    Why does the Reader not work ?
    Why does the Download-Manager-Shortcut destroy itself ?
    Greetings from Germany.

    Repair did not correct it.  I used Revo Uninstaller to do a clean uninstall.  It uninstalls using the application's uninstall and then scans for any leftover files or registry entries. It found some so I got rid of them as well.  I deleted my temp files (%temp%) and emptied the recycle bin.  Then I donwloaded and installed Adobe Reader 10.1.2 from the web site.  It works!  I am so happy as I have many long PDFs and use search constantly.   Thank you for all your help.

  • PSE 8 keeps crashing in Windows 7, any suggestions ?

    PSE 8 keeps crashing in Windows 7, any suggestions ?

    Hi,
    I would like to know whether organiser or editor crashes ?
    If its organiser then there is something related to Catalog.
    Try these steps :
    1. Goto this location : C:\ProgramData\Adobe\Elements Organizer\Catalogs\  -- (program data is hidden folder by default , you will need to unhide it)
    2. Under this location you will find all the catalogs that were created by you
    3. Choose your default catalog.
    4. In that select and delete all the folders except Breezedata and file with extension .pse8db
    5. Relauch your organiser and then check if its stil crashing.
    Thanks,
    Baljeet

  • Elements 12 Organizer Crashing on Startup

    Hi, my copy of Elements Organizer 12 running on Windows 7 is crashing on startup. It loads the program screen then windows immediately reports that the program has stopped working stating that "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    I have tried the solutions suggested here: Premiere Elements 12 Organizer keeps crashing. and Elements Organizer 12 crashes after startup and have even renamed the entire adobe folder in "C:\Users\username\AppData\Roaming". This folder gets recreated when I open organizer but the program still crashes.
    If I simply rename or delete pas.prf then it does not get recreated. While if I remove the Elements Organizer folder It gets created with just 3 files and the OLD folder in the "Elements Organizer\12.0\Organizer" folder as follows:
    breeze_preprocess_config.xml
    BreezeConfig.xml
    Log.txt
    Please can you advise me if there is anyway I can fix this without having to do a full reinstall? I am keen to retain the current catalogue if possible as I have over 15,000 rated pictures in it.
    I notice that there is no catalog files in the locations mentioned in: Elements Organizer 12 crashes after startup, so could you please also advise if there is another location the catalog could be stored in under Windows 7?
    Thanks
    Adrian

    I've managed to partially solve my own problem so will outline it for anyone who has a similar issue.
    Firstly the locations in the thread I linked to appear to me to just the preferences files rather than the actual catalogues. I think my catalogues are in the default location which is "C:\ProgramData\Adobe\Elements Organizer\Catalogs".
    It was the catalogue itself which was corrupted and specifically the file thumb.5.cache in the root directory of the catalogue.I deleted this file and hey presto Elements Organizer will now load. Everything except the thumb nails seems to be fine so after a few hours rebuilding the thumbs I am back to where I was before the corruption.
    My hypothesis for the cause of the crash was windows performing a restart after installing updates overnight while I had the organiser open.

  • Elements 10 organizer crashing

    I have recently upgraded to Elements 10 and the organizer is exhibiting some strange behaviors. 
    1.  It seems to crash A LOT. (You know "Photoshop Element Organizer has stopped working - checking for a solution to the problem")   It has crashed several times when I tried to create new catagories but it also just seems to crash randomly.
    2.  Frequently the pictures in the organizer appear fuzzy if I push up the viewing size.  This never happened with the previous verisions I used -- Pictures were always crystal clear.  I have gone to the source files and they are fine. 
    I am running PSE 10 on a brand new HP quad core computer running windows 7.  My photos are stored on an external drive because I have approximately 50,000 photos. 
    If anyone has had similar experiences or has a suggestion I would be very grateful

    Howard What you state supports my contention. OE and PRE are not compliant with Aero, and show these problems. PSE is compliant (partially) and it seems to work okay. Take care and stay tuned. John H.
    Date: Fri, 2 Mar 2012 13:53:54 -0700
    From: [email protected]
    To: [email protected]
    Subject: Elements 10 organizer crashing
        Re: Elements 10 organizer crashing
        created by Howard_Woodard in Photoshop Elements - View the full discussion
    Ok, this time I really mean it -- I give up on Organizer. It simply isn't ready for prime time.  I'm no technologist so I can't relate to APIs, GUIs, CODECs, etc but I can relate to "works" or "don't work" and this program does not work.  Occasionally working for short periods of time does not qualify as "works". As I mentioned above, it looked like EO was ignoring my folder selection and importing from my mirrored image.  Well, it turns out that it was importing from the correct folder -- at least as long as it would run it was -- but reported location incorrectly in the properties box.  I disabled my backup (X:) drive and properties reported that the file was on the "C:" drive which is correct.  While leaving the properties box up I simply enabled the mirrored drive and, wa la,the properties box changed and started reporting that the file was on the "X:" drive. Because of all the Exception code 5 entries that were reporting problems with codecs and dlls I had already started uninstalling things and reducing the types of media files that I was trying to organize.  Then it occurred to me that was nuts.  I already have a couple of organizers in Windows Live Photo Gallery and Google Picasso 3 that actually do work.  The hope of visual search simply isn't enough to overcome "don't work". I'll keep using PSE10 - I like it -- but I'll skip this poor excuse for an organizer.  Maybe down the road when the Adobe folks figure out how to make an application like this work I'll give it another shot. Adios my friend, good luck, and thanks for the help I was offered and given.
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4242223#4242223
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4242223#4242223. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop Elements by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Photoshop Elements 12 Organizer crashes when importing m2ts files

    When I import my collection of images and videos using "Import / From file and folders...", Photoshop Elements 12 Organizer crashes when importing one of my .m2ts files.  When I debug it I get:
    Unhandled exception at 0x1543025B (mc_demux_mp2_ds.ax) in PhotoshopElementsOrganizer.exe: 0xC0000094: Integer division by zero.
    Is there a way for me to import m2ts files successfully?  If not, then is there a way to skip importing these files.

    I do not have any version of Premiere Elements installed.
    I never removed any files.  This is a clean installation from a couple months ago when I got my new hard drive.
    That file is located at "C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp2_ds.ax":
    size: 1.61 Mb
    Digital Signature: (name) Adobe Systems Incorporated / (signing time) September 24, 2013 6:35:46 PM
    My machine/OS specs:
    Windows 8.1 Pro x64
    16 GB ram
    Intel Core i7-3770K 3.5 GHz cpu
    Samsung solid state drive with 250+ Gb free

  • Organizer crashing in Photoshop Elements 10

    Why are so many people having the Organizer crash in Photoshop Elements 10 and does anyone actually have a solution to the problem?

    Just like every other application in the world, there are about a hundred different and unique situations where the Organizer crashes. The broad categories for why any application (including the Organizer) crashes are:
    1. Interfering background/foreground applications
    --Test: try runnning the software with all other background/foreground applications closed.
    --Solution: Find the interfering application. If you don't need/use it, remove it from the computer. Otherwise, upgrade it to the latest version to help eliminate conflicts. Or don't run it while running the application in question.
    --Document: Disable startup items, services | Windows (Mac users should run in Safe Boot to accomplish the same)
    2. User account settings/permissions
    --Test: create a new user account, log into it, run the application.
    --Solution: There are a number of settings that are unique to your each user account. Some are tied to individual applications, some are system wide. However, we cannot dictate the full spectrum of personalization that happens per account.
    --Document: Troubleshoot unexpected behavior | User account-specific | Adobe software | Windows 7, Vista
    Troubleshoot unexpected behavior | User account-specific | Adobe software | Mac OS
    3. User files
    --Test: new blank files. In the case of Elements Organizer, this would be a new, blank catalog (File > Catalog > New)
    --Solution: Try repairing your catalog (File > Catalog > Repair). The issue could also be tied to a file or files you've recently imported (i.e. around the time the crashing behavior began).
    --Document: Troubleshoot catalog issues | Organizer | Elements 6 and later
    4. Hardware conflicts
    --Test: hardware is extremely difficult to test, and is also the least likely source of most issues.
    --Solution: Make sure the drivers for your hardware are current, as downloaded and installed from the manufacturer's web site.
    5. Other
    --There are still other possible causes. Computers are very complex machines, so much so that each one as is as unique as your own fingerprint. Unless there is a bug in the application (i.e. the program crashes when you take steps x, y, z but otherwise operates correctly), there is going to be a unique solution to your particular issue.
    --Document: Troubleshoot system errors, freezes | Photoshop Elements Organizer | Windows

  • Photoshop Elements 13 Organizer crashes when launched

    I installed Photoshop Elements 13 a few days ago on my brand-new HP Envy laptop (Windows 8.1).  I imported photos from two external hard drives, and experimented with tagging a few photo sets.  I unplugged one of the hard drives, did some more tagging, and while I was tagging the Organizer crashed.  When I tried to relaunch it, it crashed immediately after loading the catalog.  After a restart, I relaunched the Organizer, and it stalled for several minutes while loading the catalog, then crashed as soon as the catalog was loaded.  I've attempted to restart and relaunch several times and it always crashes immediately upon loading the catalog.

    I do not have any version of Premiere Elements installed.
    I never removed any files.  This is a clean installation from a couple months ago when I got my new hard drive.
    That file is located at "C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp2_ds.ax":
    size: 1.61 Mb
    Digital Signature: (name) Adobe Systems Incorporated / (signing time) September 24, 2013 6:35:46 PM
    My machine/OS specs:
    Windows 8.1 Pro x64
    16 GB ram
    Intel Core i7-3770K 3.5 GHz cpu
    Samsung solid state drive with 250+ Gb free

  • Premier Elements 12 organizer crashes with Lesson 01 video

    I recently upgraded to Premier ELements 12 & Photoshop Elements 12. I purchased Classroom in a book for Premier Elements 12. I followed the instructions in the book to load Lesson 01, and now the organizer crashes every time I start it. I tried to rebbot my PC, then shut in down & restarted. Did not help. I have an I7 chip 2600 running at 3.4 gigs, 10 gigs of ram, 2 gigs of video ram, and 1.5 tb free on a 2 tb hard drive. Help!

    Ted
    Thanks. 
    Your Field Option Show Hidden Files, Folders, and Drives is in order.
    The second screenshot shows your "System Information". It compares to what I have, exceptions include I have Windows 7 Professional SP2 64 bit, I have 8 GB installed RAM.
    So, then I ask, "If you explore the Local Disk C" do you see something like what follows?
    Do we agree as far as to get to Users in the list? Were do we differ after that so that you do not get to:
    Local Disk C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Elements Organizer
    12.0
    Organizer
    As said, what we are after, the psa.prf file, is in that Organizer Folder at the end of the path shown.
    Knowing the details of just how far we both follow the same path may help us to decide why the difference and if there is any reason to suspect an incomplete install of some Elements Organizer components.
    In the course of your Premiere Elements installation, did you ever encountered any Shared Technologies errors?
    More later.
    Looking forward to further exchange of information.
    Thanks.
    ATR

Maybe you are looking for