Adobe PDF Creation Add-On 9 install error

I have just upgraded to Windows 7 32-bit and was able to install Robohelp HTML without any problems. However, when I try to install the Adobe PDF Creation Add-On I get the following message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."
Since I rely on the PDF Creation Add-On to create PDF files I need to find a resolution to this problem. Is there a Window 7 version of the Robohelp installer that I can use?

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Adobe PDF Creation Add-on keeps installing!

Hi. I have a annoying problem on my Vista computer. Every time I click on a pdf related folder, program or file "Adobe PDF Creation Add-on" installs. Again and again, and all over again. Please help me fix this issue.
Greeting from Norway
(If you need more spesifications just say so :P )

Did you ever figure out how to fix your problem? I've got the same issue. I installed Acrobat Pro 8.1.4 upgrade and now it continually tells me its installing whenever I:
1. Start my computer
2. Start MS Office 2007
3. Start Mozilla Firefox
If I disable the addon to make PDFs then it doesn't try to install. The installation obviously doesn't work because even if I allow it to complete the installation process and restart it still tries to install again and the software doesn't work properly. Sometimes Acrobat opens, other times it just keeps trying to install.
If you have figured out how to fix it, It would be nice if you could pass on the info.
I did try using the MS Office installation cleaner (another forum recomended it), but that was totally useless.
Thanks

Error instling Acrobat - a higher version Adobe PDF creation Add-On is already

When I try to install Acrobat XI Pro the setup complains "Setup has detected that your already have a higher version product - Adobe PDF Creation Add-On 11.0.01 installed. Setup will now terminate." How can I complete the Acrobat install?

The correct answer is
Uninstall the Adobe PDF Add-on via Add/Remove Control Panel and then install Adobe Acrobat XI.
as described in
https://forums.adobe.com/message/6182026#6182026
I wish Adobe had real support.

Right Click - Adobe PDF Creation Add-on

I uninstalled Adobe CS3 and now anytime I right click on a file I get the message "please wait while windows configures Adobe PDF Creation Add-on" This is very annoying, how do I stop this.
Tom

The exact version of the Adobe Application you are running.
I had CS3 Intalled
Your Operating System details.
Windows XP
Amount of installed RAM.
2048 Megabytes Installed Memory
Amount of free disk space.
c: (NTFS on drive 0) 110.10 GB 79.00 GB free
d: (NTFS on drive 0) 209.96 GB 4.37 GB free
The EXACT text of any Error Messages you saw.
Image attached above
Precise symptoms of your problem
Any time I right click on a file or folder I get this annoying message. And it tries to install, I can cancel, or allow it to try to install until I get an "install failed" message.
/post!input.jspa?container=3340&containerType=14

PDF Creation Add-on / Contribute

Hallo!
Seit einiger Zeit - vermutlich seit einem Flash-Player Update - erscheint bei Rechtsklick auf irgendeine Datei oder auch beim Löschen/Kopieren einer Datei ein Installerfenster, welches das PDF Creation Add-on installieren will. Dazu wird ein msi-File im Ordner D:\Adobe CS4\payloads\AdobeContribute-PDistiller-mul benötigt, aber auch bei eingelegter CD nicht gefunden (Ordner ist dort vorhanden). Ich habe alle gefundenen Tipps umgesetzt aber ohne Erfolg. Das sind:
- neuste Verison von Windows Installer installiert
- Windows Installer Clean Up Utility ausgeführt, zeigt aber nichts zum Deinstalllieren an
- Adobe Software neu installiert (Contribute CS4, Indesign CS3, Flashplayer, AdobeReaderX)
- System bereinigt mit CCleaner
Nützt alles nichts, der Installer erscheint weiterhin hartnäckig und nervt allmählich ziemlich arg :-( Hat noch jemand eine Idee?
Gruss, Gonepteryx
Systemumgebung
Windows XP 32bit SP 3
Contribute CS4 (inkl. Adobe Air, Bridge etc., komplette CD)
Indesign CS3
Photoshop 6.0
Flashplayer 11
Reader X

Welcome to the fourms.
You will have better luck finding a solution in the Acrobat forums, rather then here in the Premiere Pro forums.
Cheers
Eddie

Adobe PDF Reader Add-on - IE11

Hello,
I work in a government organization and we are about the deploy IE11 to all of our machines. We've encountered an issue with how IE11 opens PDF. We want the PDF to open in IE11, and not open a separate Adobe Reader application. The fix we found so far was to disable the Adobe PDF Reader add-on, then re-enable. I also want to mention that we are pushing a group policy that does tweak a few settings. Here's what we are doing,
Pop-up allow list (several websites)
Prevent participation in the Customer Experience Improvement Program (enabled)
Turn off pop-up management (disabled)
Compatibility view
Use Policy List of Internet Explorer 7 sites - Enabled
Site to Zone Assignment List - Enabled
Automatic prompting for ActiveX controls - Enabled
Automatic prompting for file downloads - Enabled
Logon option - Enabled
Access data sources across domains - Enabled
Would any of these cause an issue with the Adobe PDF reader add-on? (We are using Adobe Reader 11.0.09
Thanks

I am starting to believe this issue may be a registry entry in HKCU as I can get the add-on to work for longer periods of time if I remove the user's profile from the local PC and then have them log in to build a new profile... the problem is that the add-on doesn't always continue to work, it just appears to work for a longer period of time before having to disable and enable the add-on again.
As far as my install package goes, I created a transform file using the Adobe Customization Wizard with the following options:
Personalization Options:
     Suppress display of EULA
Installation Options:
     Make Reader the default PDF viewer
     Remove all versions
     Enable Optimization
     Enable Caching of installer files on local hard drive
     Run silently
     Prompt for reboot
Files and Folders:
     Left default values
Registry:
     Left default values
Shortcuts:
     Removed the Desktop shortcut
Server Locations:
     Left default values
Security:
     Protected View Off
     Enhanced Security Disabled for both Standalone and Browser
     Added our SAN, intranet and domain name to the privileged locations
     Prevented users from adding trusted files/folders and trusted hosts
Digital Signature:
     Left default values
Webmail Profiles
     Prevent end users from configuring Webmail profile
Online Services and Features
     Disable Product Updates
     Load trusted root certs from Adobe - Enable & Install silently
     Disable Help > Purchase Adobe Acrobat
     Disable Help > Digital Editions
     Disable Product Improvement Program
     Disable all Adobe online services based workflows and entry points
File Attachments:
     Left default values
Launch Other Applications:
     Left default values
I then created a VB Script to run the msiexec and reference the .msi and .mst files. I created the SCCM package and program and reference the VB Script. The installation works and the modified settings are there, so I know the .mst file is being referenced as well. I'm still working on finding a resolution and hopefully one of us comes up with something solid soon.

Adobe PDF maker add-in for Word 2010 adding strange numbers to headings

Hi everyone,
I used the Adobe PDF maker add-in for Word 2010 to export a Word document to pdf. After saving the pdf, I noticed that the headings that are displayed in the navigaton pane now contain strange numbers, eg.
1.1 14BSecond level heading
1.2 15BSecond level heading
The above should be:
1.1 Second level heading
1.2 Second level heading
It's doing this for all second level headings in the document and when I save as a pdf file, these numbers are showing in the pdf bookmarks.
Does anyone know if this is a known bug with the pdf add-in and if yes, if there's any way to remove the numbers?
Thanks in advance.

I am experiencing a somewhat similar problem. In my case the unwanted numbers are being prepended to the running headers at the tops of the pages.
So for example, I have some Heading 1 text that says Verifying the Required Account Settings. But in the running header, this shows as 11BVerifying the Required Account Settings.
Unlike the original poster, the 11B does not appear in the text itself - only in the PDF generated by Acrobat's PDF Maker.
This occurs with this document when output from either Word 2007 or Word 2010 and Acrobat X.
Any suggested fixes? ...pt

Adobe PDF creation cannot continue because Acrobat not activated

Adobe CS3, Acrobat Professional 8.1.0, Windows XP Pro: CS3 has been working faultlessly for several years. Suddenly, when I try to print using Adobe PDF as printer I get message "Adobe PDF creation cannot continue because Acrobat not activated". To my knowledge all of CS 3 should be activated. InDesign, Photoshop, Bridge, Illustrator, etc work fine. I can even open Acrobat 8 and call up documents but I cannot print to it. When I click on "Activation" in Help menu, both "Activate" and "Deactivate" are grayed out. Any suggestions?

Perhaps you should use this tool:
<http://www.adobe.com/support/contact/licensing.html>
The tool repairs the license but before using this tool, have you tried re-booting the system just in case this is a temporary problem? Also, it is a good idea to create a temporary profile and try using the PDF printer to see if it is working.
If it is working in your temporary profile, then this suggests that your preference file might need to be re-created but this is for next time after you have tried using the pdf in your test profile.
G/L

Adobe PDF Reader add-on is not available.

I can't get the Adobe PDF Reader add-on to show up in any browser (Chrome or IE). It's not in any of the drop-downs under "Manage Add-ons" in IE. I've uninstalled, reinstalled, etc. with no success.
Any ideas?

Hey Darcy,
We are already discussing the same issue on this thread :-
https://forums.adobe.com/thread/1829990
Regards,
Aadesh

Having to disable Adobe PDF Reader add-ons then enabling it.

After updating through 11.0.02 -> 11.0.03 -> 11.0.07 (Not currently on 11.0.10), and before I go any further, we also are using IE11 w/Enterprise Mode and the latest version of Chrome. Also, users have Acrobat Pro XI 11.0.09. PDF's are set to open in Adobe Reader. Well, after updating Adobe Reader with the versions mentioned above, a user will open IE or Chrome and click on a link that should open a .PDF in another window or give the option to download it. When this happens, sometimes all the content can't be interacted with or it just doesn't open. The ONLY way I know of to fix this is to go in to IE, manage add-ons or Chrome://plugins, disable the Adobe PDF Reader add-on, close the browser, open the browser and enable the Adobe PDF Reader add-on, restart the browser again. At that time, will the PDF's open properly.
Is there something that can be done to prevent this from happening? One of the reasons I don't like to push out Adobe Reader updates in our district during the school year is because of this reason.
Thanks

I have removed the "Assumed Answered" status.
But unfortunately I don't know what the cause of your problem could be.

Unable to find Adobe PDF resource files since SP3 installed

We have a user who is sure since XP Service Pack 3 was installed that he cannot print to PDF. Once he clicks Print he gets an error stating
Unable to find "Adobe PDF" resource files
"C:\...\Adobe PDF 6.0\Settings\Adobe PDF Converter.joboptions"
Running the installer in repair mode does not work. Reinstalling the whole thing does not work. However when I log in as an admin user the issue does not occur at all. It is Acrobat Standard 6 by the way.
Thanks

Does this occur if you are logged in as the administrator? Have you updated AA8 to the latest version? You very likely need the latest version to run on Win 7, particularly since AA8 is not certified for Win 7. If you have a 64-bit system, there is no question that you need to update.

Why is the Adobe PDF Create add-in no longer supported by FF 25?

I am using FF 25 on a Windows 7 Pro x64 system. Recently, I did an OS reinstall and with it a reinstall of Firefox. After importing my old profile, I noticed that the Adobe PDF create button was missing. This is a very handy application in my daily workflow.
Going to the Add-ons manager, I noticed that the Adobe Acrobat - Create PDF 1.0 add on is disabled in FF 25. Why was support removed for this?
I tried using another PDF add-on, but it caused the browser to hang and it had to be removed. Is there a reliable option for saving a web page as a PDF? (other than using a Mac).

That message means the addon needs to be updated to be compatible with the latest version, if that addon is essential, you can revert to a older version.
* [[Install an older version of Firefox]]
* [[Re-enable add-ons that were disabled when updating Firefox]]
If the second article doesnt work, the above applies.

Adobe PDF converter printer driver not installed: No longer working.

I recently uninstalled and reinstalled my Epson printer and now my PDF converter isn't working.
I'm using Win XP and Adobe CS3 Design Standard. I tried several of the suggestions here on the forums on reinstalling PDF converter driver and or switching ports, but to no avail.

Problem Solved !!!
Printer Name: Adobe PDF
Port: Adobe PDF Local Port
Advanced: Driver: Adobe PDF Converter
Spool Print and Start printing Immediately (Uncheck Send to Printer)
Once I got the above in place I was then finally able to install as noted below:
Try adding it manually: These instructions are for Windows 7 but I don't
think Vista's install varied much, if at all.
1) Open the Devices and Printers dialog box and select Add a Printer
2) Add a* Local Printer* at the next dialog box asking what type of printer
you want to install.
3. Select* Create A New Port* at the Choose Printer Port and select* Local
Port at* the type of port dropdown menu.
4. Click Next, then at the prompt name the Port "Adobe PDF" or whatever you
prefer.
5. Click OK and at the Install Printer Driver dialogue box, click Have
Disk and browse to *C:\Program Files\Adobe\Acrobat
10.0\Acrobat\Xtras\AdobePDF* folder and highlight the AdobePDF.inf file.
Click Open, then OK.
6. When presented with a list of Adobe PDF Converter options, select the
first item from the list and click Next.
7. Make sure the radio button is selected for Use the driver that is
currently installed (Recommended) Click Next.
8. The printer name dialogue box should default to Adobe PDF Converter, if
not change it to that exact name.
9. Then click Next through remaining screens to install.
At this point, the printer should be installed. Hopefully this helps.

Internet Explorer Adobe PDF Reader Add-ons

We have Adobe Acrobat 9.5.1 version and from Internet
Explorer (Tools> Manage Add-ons), Adobe PDF Reader publisher shows "Control name is
not available" . I tried to open web-based PDF form but it error out.
How can I fix this IE add-ons issue?

Hi Junny,
This forum is for deploying the product in enterprise settings. Try a different forum.
Ben

PDF Size jumps when printing to Adobe PDF printer redirected vs. locally installed

I have a Server 2008 R2 setup to run Sage Peachtree as a RemoteApp. RemoteApp is configured to pass local drives and printers through to the server for end user ease. When you print an invoice (or any file from Peachtree) to the Adobe Acrobat
X "Adobe PDF" printer that has been redirected, a single page pdf will save at about 1.1mb. If I print the exact same invoice to a local install of Adobe Acrobat X "Adobe PDF" printer on the Server 2008 R2 install, it will save to
about 8kb (which is the expected size for a single page pdf of lines and txt).
If you then try and print the 1.1mb pdf file to a normal HP printer PS (postscript) driver, it will expand in the print spooler several magnitudes to about 10-15mb, giving the impression that it sees the pdf data as an image instead of txt.
My guess is that the data being sent over the remote desktop connection to the redirected "Adobe PDF" printer is coming out of the pipe in a form that Adobe can only interpret as a graphic and thus compresses it as though it was one.
Anyone have any ideas on how to the local printer and the redirected printers to receive the same type of data and thus create pdf files of similiar size?

I suspected as much. I was hopeful it was something like a setting that needed to be changed or a reg hack that needed a bit changed from 0 to 1 to make the printing work as expected. I only installed the local printer to see if the RDP session
tunnel was in fact causing the print size to balloon so I will continue to instruct users to use that instead of the local redirected printer. I am disappointed but not surprised.
Edit:
Additionally I have tested the functionality of setting the GPO settings for Easy Print to use the redirected printer's drivers instead of the ones used by easy print, by setting “Computer
Configuration -> Administrative templates -Windows Components -> Remote Desktop Services > Remote Desktop Session Host -> Printer Redirection”.
to “Disabled” but
with no luck. In fact the printer received the proper Adobe PDF driver, but the job went out into print spool hell and was lost to the ether. I have concluded that this approach will not bear any fruit.

Adobe PDF Creation Add-On 9 install error

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