Adobe PDF errors when printing

Good Morning, wondering if I can get some help identifying the root cause of an issue we came across.
To inform you on the issue, we have a drawing tool that does not export files to PDF format.  We use third party tools to do this, either Adobe PDF available from an installed version of Adobe Acrobat, or another utility called dopdfv7.  Once these drawing tool files are converted to PDF files, there are a select few PDF files that Adobe reader cannot print, and the errors shown below are given.
There were several version of Adobe Reader that presented these errors, adobe reader 10 version (unknown, version she had installed and had been using for some time now), adobe reader xi 11.0.10 and adobe reader xi 11.0.20 both presented the errors below.    I was and am able to print the same PDF files that are giving these errors, with adobe reader xi 11.0.00.
What is the difference in the versions of adobe reader that would allow adobe reader xi 11.0.00 to print these PDF files when the other mentioned adobe reader versions are getting the errors below when trying to print them?

The Operating System is Windows 7 Enterprise 32bit.
Sorry about that, it may have been reader version 11.0.02 instead.  We tried 3 or 4 before getting the 11.0.00 reader version that worked. 

Similar Messages

  • Access denied: Adobe PDF error when opening PDF in IE9

    Adobe Version: 11.0.3
    IE9, Windows 7
    Opening the PDF document from web browser opens a "Adobe PDF Document" dialog box with "Access Denied" error message.
    However, on clicking "OK" on the dialog box, the PDF document appears in the desired section.
    But, still trying to get rid of the access denied error message as this pops up each time a PDF is being opened.
    Please help asap.
    Thanks.

    Hello Adobe technical Team,
    I am struggling to fix the issue. Tried a lot of combinations to manipulate PDF preference, browser setting but failed to fix the issue. Can someone please look into the details and advise? Thanks in advance for any help.input.

  • Message error: "Saving a PDF file when printing is not supported. Instead, choose File Save."

    I have 2 problems creating a .ps file.
    As i know, there are 2 ways of creating a Postcript file from a PDF.
    The first is from the Print monitor. I go through menu File/Page Setup i give the exact dimensions from my spreaded pages and after that i go to Print and when this window opens,
    i go down and left and i open the pop-up menu on"PDF" and i choose "Save PDF as Postscript"
    There is where i get the above error message :
    "Saving a PDF file when printing is not supported. Instead, choose File > Save."
    And the second scenario, i get an equal problem.
    If i go to Page setup and give the right dimensions of my spreaded document, after that i go to the File/Save as command, there is choose from the bottom pop-up menu, the option at Format: Postscript
    If i do that i get the following message:
    "The document could not be saved. An internal error occured."
    What is wrong with all this?
    Can anyone help me out?
    System preferences.
    Mac OS X 10.4.11
    Acrobat professional 8.1.2
    Thank you

    Jon Bessant asked:
    "Does this occur on every PDF file? The internal error message that is ..."
    Yes, it happens on every PDF

  • Print to PDF - using Snow Leopard (Saving a PDF file when printing is not supported. Instead, choose

    i have a PDF form that i created that is used as a custom proposal that my company sends out to potential clients. the form in its editable state is only used internally. we recently upgraded to snow leopard, but prior to the upgrade, we were able to fill the custom proposal form out using adobe reader, and, as you well know, we weren't able to save that edited document as a PDF with the custom form fields filled out. our work around using adobe reader was to print to a pdf using the adobe pdf printer in the printer dialog. with the addition of snow leopard, however, instead of choosing the adobe pdf printer, we were to choose PDF from the bottom left corner, then Save As PDF, and it would spit out an uneditable pdf that then allowed us to email it to the potential client without them being able to edit it as well as have an internal, digital copy for our records instead of having lots of paper floating around (i know this is also doable using security that disallows the client certain editing privileges, but printing to a pdf is much quicker and more efficient, and the pdf security isn't really that secure at its best).
    in any case, i came across this gem of a post here on the support forums that installs another option from the PDF drop down on the bottom left of the print dialog menu that reads Save As Adobe PDF and is supposed to do exactly what i am trying to get it to do...print to a pdf file from adobe reader.
    http://kb2.adobe.com/cps/509/cpsid_50981.html    
    once i updated to acrobat 9.2 (as the link above suggests 9.1), however, the Save As Adobe PDF does appear in the print dialog menu, but it still gives me the same error that acrobat 8 - 9 gave me while using Snow Leopard — Saving a PDF file when printing is not supported. Instead, choose File > Save — and as i've already explained, you can't save an edited pdf form in reader (as i am the only one in the office with acrobat) and still keep the fields as you've entered them in. the only work around is to print to a pdf but is apparently having some recent problems.
    using acrobat, however, i know that i can save the editable pdf as a new file with the fields customized as i have left them, but it still saves it as an editable pdf and the print to a pdf option still remains the best option...that way we have digital copies internally that are uneditable that can be printed at any time or emailed to the client.
    how can i do print to a pdf, based on what i've written above, using snow leopard and acrobat and reader?

    A simple way is to flatten the form fields, which converts the field appearances to regular page contents. You can do this with JavaScript or PDF Optimizer (Advanced > PDF Optimizer > Discard Objects > Flatten form fields). A very nice script that adds a custom menu item can be found here: http://www.uvsar.com/projects/acrobat/flattener/

  • Error when printing reports from forms in Linux

    Im having an error when printing a report from a form. The problem is, only with certain forms. when printing a report (to PDF) from other forms, it prints with no problems. The oracle is 10g AS and operating system is Redhat AS 3.
    The error, in the log from the reports server is:
    [2004/9/7 7:14:59:599] Exception 62204 (): Internal error writing the image BandCombine: a row of the matrix does not have the correct number o
    f entries, should be OpImage.getExpandedNumBands(source0.getSampleModel(), source0.getColorModel()) + 1..
    exception oracle.reports.RWException {
    oracle.reports.RWError[] errorChain={struct oracle.reports.RWError {
    int errorCode=62204,
    java.lang.String errorString="Internal error writing the image BandCombine: a row of the matrix does not have the correct number of entries, sh
    ould be OpImage.getExpandedNumBands(source0.getSampleModel(), source0.getColorModel()) + 1..",
    java.lang.String moduleName="REP"
    at oracle.reports.utility.Utility.newRWException(Utility.java:604)
    at oracle.reports.toolkit.image.writer.JPEGImageWriter.writeImage(JPEGImageWriter.java:130)
    at oracle.reports.toolkit.image.ImageManager.writeJPEGImage(ImageManager.java:524)
    at oracle.reports.engine.EngineImpl.CRunReport(Native Method)
    at oracle.reports.engine.EngineImpl.run(EngineImpl.java:353)
    at oracle.reports.engine.EngineClassPOATie.run(EngineClassPOATie.java:84)
    at oracle.reports.engine.EngineClassPOA._invoke(EngineClassPOA.java:117)
    at oracle.reports.engine.EngineClassPOA._invoke(EngineClassPOA.java:62)
    at com.inprise.vbroker.poa.POAImpl.invoke(POAImpl.java:2355)
    at com.inprise.vbroker.poa.ActivationRecord.invoke(ActivationRecord.java:104)
    at com.inprise.vbroker.GIOP.GiopProtocolAdapter.doRequest(GiopProtocolAdapter.java:492)
    at com.inprise.vbroker.IIOP.ServerProtocolAdapter.doRequest(ServerProtocolAdapter.java:64)
    at com.inprise.vbroker.GIOP.GiopProtocolAdapter.dispatchMessage(GiopProtocolAdapter.java:653)
    at com.inprise.vbroker.orb.TPDispatcherImpl$TPDispatcher.run(TPDispatcherImpl.java:99)
    at com.inprise.vbroker.orb.ThreadPool$PoolWorker.run(ThreadPool.java:76)
    [2004/9/7 7:14:59:599] Error 50103 (C Engine): 19:14:59 ERR REP-0069: Internal error
    REP-62204: Internal error writing the image BandCombine: a row of the matrix does not have the correct number of entries, should be OpImage.get
    ExpandedNumBands(source0.getSampleModel(), source0.getColorModel()) + 1..
    [2004/9/7 7:14:59:600] Error 50103 (C Engine): Error Writing Image, ID 2
    [2004/9/7 7:14:59:601] Error 50103 (rwtic:rwticga): Look up for image attributes for image 2
    [2004/9/7 7:14:59:602] Error 50103 (rwtic:rwticgi): Looking up for Image, ID 2 in the cache
    [2004/9/7 7:14:59:603] Error 50103 (rwtic:rwticgi): Loading the Image into the cache
    [2004/9/7 7:14:59:603] Debug 50103 (ImageManager:getImageSource): Retrieving the Image object for ID : 2
    [2004/9/7 7:14:59:603] Error 50103 (rwtic:rwticgi): Image successfully loaded into the cache
    [2004/9/7 7:14:59:604] Debug 50103 (ImageSource:getImageHeight ): Start Height : 155
    [2004/9/7 7:14:59:604] Debug 50103 (ImageSource:getImageWidth ): Start : width : 138
    [2004/9/7 7:14:59:604] Debug 50103 (ImageSource:getImageColorSpace ): Start
    [2004/9/7 7:14:59:608] Exception 50125 (): Caught exception: java.lang.NullPointerException
    exception oracle.reports.RWException {
    oracle.reports.RWError[] errorChain={struct oracle.reports.RWError {
    int errorCode=50125,
    If anyone could help me, is important !
    Thx in advance
    Bruno Santos                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

    Raise a TAR I reckon

  • Saving a PDF file when printing is not supported. Instead, choose File Save.

    I am using Mountain Lion (10.8.2) and I was using Adobe Reader version 9. In the past, I've always been able to print to file using the File -> Print dialogue but all of a sudden it stopped working. I read somewhere that installing the latest version of Adobe Reader (version 11) would remove the old printer, so I did so. It took me about an hour on version 11 to even find the pdf print to file option, but I am getting the same message. For what it's worth, when I try print to file from Microsoft Word, I have no problem. I have no idea why things changed all of a sudden, but does anyone have any idea how I can get this working again?

    I checked with Adobe.  No luck. 
    Allow me to clarify my problem: 
    I have Adobe Reader XI. I also use a Mac--imac and a MacBook Pro.   My adobe was updated on 12/24.  Prior to that point, I could open my print dialogue box and there was a PDF tab on the bottom left.  In the drop down menu there were many choices, including but not limited to Open in PDF Preview, Print PDF, Save PDF, email PDF.  If I selected one page of 30 pages from a document saved in Adobe, I could extract just that one page and save it or email it, without having to send the entire document.   After the update, when I open a PDF file using ADOBE READER XI, and then open the print dialogue box, and follow those same steps, I get the message "Saving a PDF file when printing is not supported. Instead, choose File > Save."   My question is why is this feature now unavailable and is there a way to fix it? 
    The answer I got from Adobe was that Adobe never had this function, so it must have been via my print or preview programs..which are apple.  Does anyone have any thoughts?
    Thank you.
    https://forums.adobe.com/message/7124567 

  • Saving a PDF file when printing is not supported.

    Hi Guys,
    I upgrade from leopard to snow and now I don't have the possibility anymore to to print PDF as a PDF.
    Before I was going to print and then choose save as a pdf and everything ok.
    Now after the upgrade to snow every time that I am going to print a pdf from a pdf (acrobat 9 and X) I received this msg "Saving a PDF file when printing is not supported. Instead, choose File > Save "
    Why that happened ? how can I fix it?
    The thing is that I have a pdf form (contract) that I have to fill up and print it as a pdf.
    Now I can't do that I can save only the form with the fields unlock.
    thanks you in advance for your help.
    Xoxo
    Fotis

    Ah.. this is so annoying filled in a long form.. which doesn't allow saving.. I assumed as normal with this type of form I could print to PDF and at least get a electronic copy.. but no, I made the mistake of installing Adobe Reader.. and it has screwed up the print options.. when I try to save as PDF from the print menu I get the helpful suggestion
    "Saving a PDF file when printing is not supported. Instead, choose File > Save."
    When I do as suggested.. it helpfully tells me that it will only save a "blank form"..
    Adobe has badly messed up their reader.. I now need to print out and then scan this document to get the electronic copy I need.. I will be uninstalling promptly after this fiasco..

  • AcroPro9, snow leopard, "Saving a PDF file when printing is not supported"

    Hi,
    I have AcroPro9.1.3 (and 8 and 7 and Dreamweaver CS3, and probably other stuff too) on Snow Leopard (10.6.1).
    I've read about de-installing the Acrobat printer and using "save as Adobe PDF" from the PDF button on the print menu.  However, when I try this, I'm told "Saving a PDF file when printing is not supported".  Note that this is AcroPro9, not AcroReader.  I get the same message when I try any of the other options under the PDF menu on the printer menu in Acrobat.  In other applications, tho, (eg powerpoint), the PDF button works fine.
    Before the upgrade, the PDF button on the print menu didn't work either (same message), so I used the Adobe printer, but now I can't.  I had always assumed that AcroPro was stopping me from using Apple's PDF generator in favour of the Adobe one.  But maybe some of my settings are wrong.
    I now cannot print to PDF from Acrobat.  Help.  There are 120 fourth year software engineering students who will appreciate any help I get, as I can then post my recent lecture notes for them.
    (What I really want to do is to take my powerpoint slides and print 4-up versions directly.  But the PPT idea of 4up wastes a lot of space, so I generate 1up PDF, and the 4up PDF from that using Acrobat.  At least, I used to.  It was so much easier in the old days with Latex and psnup ...)
    -- Mike G.

    My current solution is to print from Preview instead (which will let me use the Adobe print facility, unlike Acrobat itself).
    In fact, I pretty much have no need for Acrobat at the moment.
    Adobe and Apple between them seem to have some real problems with Snow Leopard.  I can't get Dreamweaver to run anymore without immediately crashing (yes I looked through the help forums, deleted settings, etc etc).  So I'm now looking for a replacement tool for Dreamweaver and will likely use that from now on.
    Adobe is not looking very good to me at the moment.  YMMV.
    -- Mike

  • Adobe Reader error when downloading a Form (IMM5257E - required for CIC - Canadá)

    I received an error when downloading a file viwh the Adobe Reader version 11.0.07.
    A message like this appear:
    To view the full contents of this document, you need a later version of the PDF viewer.

    Pat Willener!
    GREAT THANKS! GREAT THANKS! GREAT THANKS!
    I was using Google Chrome, and did not suspect that this could be the
    problem.
    I used I.E. and the download worked. So that's it.
    Great thanks again.
    Vilson Drehmer
    Rua Balduíno Pedro Vier, 693
    CEP 95.880-000 - Estrela - RS
    Fone: (51) 8401.2253
    E-mail: [email protected] <[email protected]>
    CRA-RS 6364
    2014-05-28 5:26 GMT-03:00 Pat Willener <[email protected]>:
        Adobe Reader error when downloading a Form (IMM5257E - required for
    CIC - Canadá)  created by Pat Willener<https://forums.adobe.com/people/pwillener>in *Adobe
    Reader* - View the full discussion<https://forums.adobe.com/message/6414530#6414530>

  • Where do I find the Adobe pdf 9.0 printer description file and how do I install it?

    Where do I find the Adobe pdf 9.0 printer description file and how do I install it? Operating system is Windows 7 and I have Adobe Creative Suite 5.5 installed. Adobe Acrobat X Pro just updated to version 10.1.8

    Hi. Thanks for the replyl
    I'm in prepress, working mainly with Quark XPress for advertising files and with Word, Photoshop, everything, for many years. My older computer is the workhorse with Quark 6.5 and CS4 and OSX 10.4.11. Everything is set up for me to produce PDF x1a files by printing .ps files from Quark and Word, and InDesign.
       My newer computer, OSX 10.9.4, must now be used to a greater extent. So I have Quark 9 and 10 and now Creative Suite for the Cloud. But I don't have any Adobe PDF printer which I select when I print .ps files and place into my Distiller Watched Folder. I by pass selecting the Adobe PDF printer in Word and just print straight to .ps. The .ps file just sits in the Watched Folder and no longer flows into Distiller, processed and out. Is this the way of the future? I just want a smooth, fast flow for PDF's. I want them to be PDF x1a compliant for hi-quality printing.
    Thought you might help to give me info as to how one uses Distiller (or not) with the new operating system and latest programs. Can't seem to find any info as of yet by searching the Adobe FAQ's and the Internet in general.
    Thanks alot.
    Larry Winer

  • Adobe PDF as a print option

    What do I need to do so that Adobe PDF is a print option?
    In other words, when I go to print something, instead of selecting a printer, I can select 'Print to Adobe PDF' and save the item on my hard drive as a pdf

    Yes, but.... as I've seen over in the Dreamweaver forums, software changes (functionality) are arbitrary, and subject to no logic at all. Things that are in CS6 aren't in CC, and even some things thatwere in CC at first are now gone, with no warning and no good reason.
    Audition CC has all sorts of export problems, and people have had files permanently damaged using Photoshop CC.
    If I screw up something on my own system, I own that mistake. I don't want to have to attribute it to something that's still in a "beta" stage as far as reliability goes. Especially at $240 to $480 a year.

  • Adobe PDF won't print non-working time colour in MS Project

    Adobe PDF won't print the colour chosen for non-working times in MS Project.  I have tried changing the colour, changing the style, moving non-working time in front of tasks and have fiddled with the printer properties, all to no avail.  It ignores whatever style I have for non-working time and makes a blank space, although it will take gridline changes . . . . please help!
    Shevaun

    Thank you for providing the suggestion and the Cleanup tools, however they did not help.
    I ran each version of the cleanup tool, and for each I had it clean up Reader and Acrobat (i.e. 4 separate cleanup operations).  I then rebooted the machine, and installed Reader 11.0.3.
    Still had the same behavior:  Reader will not print.  I tried printing to a second printer (that is attached via USB)...and it did not work either.  I also tried printing to a Cute PDF Writer print driver...and that did not work either.  In each case, no print data made it to the Windows print queue (as demonstrated by watching the queue while printing.)  No error was raised, but no print data was transmitted.
    I then uninstalled Reader 11.0.3, rebooted, and re-installed Reader 9:  printing works fine now.
    There is definitely something in Reader 10 and Reader 11 that breaks printing in some environments.    (As you alluded to...I have seen a number of postings online about printing problems in Reader.)
    More details about my environment:
    Windows 7 Professional N (Version 6.1, Build 7601: Service Pack 1)
    VMWare virtual machine
    Two virtual CPUs (each: Intel Core i7 920 @ 2.67 GHz, 2673 Mhz, 1 core, 1 Logicial Processor)
    Hardware Abstraction Layer:  6.1.7601.17514
    RAM:  3096 (allocated to virtual machine)
    Bridged networking
    VMware host:
    Windows 7 Ultimate, 64-bit 6.1.7601, Service Pack 1
    18 Gig RAM
    Intel Core i7 CPU 920 @2.67 GHz
    VMWare Workstation 9.0.2 build-1031769
    (but problem existed on older version of VMWare Workstation 7.x as well)

  • HP LASERJET CP1525nw print error when printing online Gmail emails with Google Chrome

    HP LASERJET CP1525nw print error when printing online Gmail emails with Google Chrome. Extra large font sizes and weird formatting issues only when printing emails from Gmail within Chrome. No problems when printing the same email from Gmail+Internet Exolorer or Thunderbird. Using the IE Tab extension in Chrome prints the email correctly but the style of Gmail's message window is completely weird ie: formatting bar is spread out vertically instead of horizontally. I believe it is clear that this is an application specific issue between the HP LASERJET CP1525nw printer and Google Chrome + Gmail. This printing scenario does not occur when printing anything else or when printing via another printer. I would appreciate receiving any suggestions to solve this issue.
    OS: Windows 7 Ultimate x64
    Browser: Google Chrome 15
    HP Print driver: HP Universal Print Driver for Windows PCL6 v5.4.0
    Printer is connected by WiFi to 4 computers

    Hi AbZu, 
    You need to contact Google Chromes technical support as this is only an issue with Chrome. You have indicated that the printer functions correctly everywhere else. Check out the link below for Google Chrome technical support. Let me know if you need additional assistance?
    http://support.google.com/chrome/?hl=en
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • Info on How to install adobe pdf as a printer into my device -printer file in windows 7

    Need information on how to install adobe pdf as a printer in my device-printer file in windows 7. I currently have adobe 8 pro & acrobat distiller on my pc.

    Acrobat appears to be running just fine- I am running windows 7 Ultimate 64 bit. I don't know why it just didn't automatically install- I just replaced an older HD that was going bad. Copied my entire system using windows mirrow image. Adobe pdf converter was in my device and printer file before and now its's not. I did have to reinstall several programs, such as Adobe Acrobat, etc.

  • Adobe Apps Quit when printing

    I am running 16 24' Imac core duo computers in my lab. Printing is managed by my G5 Server. All apple software is updated We are currently using Adobe CS, (waiting for CS3). Adobe products with exception of acrobat quit when printing. In my Imac G5 lab this is not occuring. All users must have accounts, home directeries are located on the server, each user has 2 gigs of space. Server has 6 gigs of RAM each Imac has 3 gigs of RAM. If you login as admin on workstation, printing is fine. Adobe apps quit when printing, project will print but apps quit. Already depressed cause my Packers did not make the playoffs
    Could use some help (both me and my Packers:))
    thanks

    Hi
    I think I have a solution to your problem – stop supporting the Packers and start supporting the Steelers. Once that happens you’ll find that all Adobe apps wont quit and will print OK.

Maybe you are looking for